All Courses

ODT 1030 - Tech Foundations

2. Apply basic mathematical operations to administrative office technology.

3. Read, analyze, and interpret graphs.

4. Apply basic graphing principles to administrative office technology.

5. Apply basic communication skills to administrative office technology.

6. Accurately read technical passages for information.

ODT 1040 - General Shop Skills

2. Utilize safe procedures for handling of tools and equipment.

3. Identify and use proper placement of floor jacks and jack stands.

4. Identify and use proper procedures for safe lift operation.

5. Utilize proper ventilation procedures for working within a shop/lab area.

6. Identify marked safety areas

7. Identify the location and types of fire extinguishers and other fire safety equipment; demonstrate knowledge of procedures for using fire extinguishers and other safety equipment.

8. Identify the location and use of eyewash stations.

9. Identify the location of the posted evacuation routes.

10. Comply with the required use of safety glasses, ear protection, gloves, and shoes during lab/shop activities.

11. Identify and wear appropriate clothing.

12. Secure hair and jewelry for lab/shop activities.

13. Demonstrate awareness of the safety aspects of supplemental restraint systems (SRS), electronic brake control systems, and hybrid vehicle voltage circuits.

14. Demonstrate awareness of the safety aspects of high voltage circuits (HID lamps, ignition systems, injection systems.)

15. Locate and demonstrate knowledge of material data safety sheets (MSDS).

16. Identify tools and their usage for automotive/diesel applications.

17. Identify standard and metric designation.

18. Demonstrate proper cleaning, storage, and maintenance of tools.

19. Demonstrate proper use of precision measuring tools such as micrometers, dial indicators, and dial calipers.

20. Identify information needed and the service requested on a repair order.

21. Identify the purpose and demonstrate the proper use of fender covers, mats.

22. Demonstrate the use of the three C’s (concern, cause, and correction).

23. Review vehicle service history.

24. Complete work order to include customer information, vehicle identifying information, customer concert, related service history, cause, and correction.

25. Ensure the vehicle is prepared to return to the customer per school/customer policy (floor mats, steering wheel covered.).

ODT 1050 - Preventative Maintenance

Identify and practice general shop safety rules and procedures. 

Utilize safe procedures for handling of tools and equipment. 

Identify and use proper placement of floor jacks and jackstands. 

Identify and use proper procedures for safe lift operation. 

Utilize proper ventilation procedures for working within the lab/shop area.

Identify marked safety areas. o Identify the location and the types of fire extinguishers and other fire safety equipment. 

Demonstrate knowledge of the procedures for using fire extinguishers and other fire safety equipment. 

Identify the location and use of eye wash stations. o Identify the location of the posted evacuation routes. 

Comply with the required use of safety glasses, ear protection, gloves, and shoes during lab/shop activities. 

Identify and wear appropriate clothing for lab/shop activities. o Secure hair and removing jewelry for lab/shop activities. 

Demonstrate awareness of the safety aspects of supplemental restraint systems (SRS), electronic brake control systems, and hybrid vehicle high voltage circuits. 

Demonstrate awareness of the safety aspects of high voltage circuits (such as high intensity discharge (HID) lamps, ignition systems, injection systems.). 

Locate and demonstrate knowledge of material safety data sheets (MSDS).

Tools and Equipment

Identify tools and their usage in equipment applications. 

Identify standard and metric designation. 

Demonstrate safe handling and use of appropriate tools. 

Demonstrate proper cleaning, storage, and maintenance of tools and equipment. 

Demonstrate proper use of precision measuring tools 

Examples: micrometer, dial-indicator, dial-caliper

Diesel Engine

Check engine starting/operation (including unusual noises, vibrations, exhaust smoke, etc.); record idle and governed rpm. 

Inspect vibration damper. 

Inspect belts, tensioners, and pulleys; check and adjust belt tension; check belt alignment. 

Check engine oil level and condition; check dipstick seal. 

Inspect engine mounts for looseness and deterioration. 

Check engine for oil, coolant, air, fuel, and exhaust leaks (Engine Off and Running). 

Check engine compartment wiring harnesses, connectors, and seals for damage and proper.

Air Induction and Exhaust System

Check exhaust system mountings for looseness and damage.

Check engine exhaust system for leaks, proper routing, and damaged or missing components to include exhaust gas recirculation (EGR) system and after treatment devices, if equipped. 

Check air induction system: piping, charge air cooler, hoses, clamps, and mountings; check for air restrictions and leaks. 

Inspect turbocharger for leaks; check mountings and connections. 

Check operation of engine compression/exhaust brake. 

Service or replace air filter as needed; check and reset air filter restriction indicator. 

Inspect and service crankcase ventilation system. 

Inspect diesel exhaust fluid (DEF) system, to include tanks, lines, gauge pump, and filter. 

Inspect selective catalyst reduction (SCR) system; including diesel exhaust fluid (DEF) for proper levels, leaks, mounting and connections.

Cooling System 

Check operation of fan clutch. 

Inspect radiator (including air flow restriction, leaks, and damage) and mountings. 

Inspect fan assembly and shroud. 

Pressure test cooling system and radiator cap. 

Inspect coolant hoses and clamps. 

Inspect coolant recovery system.

Check coolant for contamination, additive package concentration, aeration, and protection level (freeze point). 

Service coolant filter. 

Inspect water pump.

Lubrication System 

Change engine oil and filters; visually check oil for coolant or fuel contamination; inspect and clean magnetic drain plugs. 

Take an engine oil sample for analysis.

Cab Instruments and Controls 

Inspect key condition and operation of ignition switch. 

Check warning indicators. 

Check instruments; record oil pressure and system voltage. 

Check operation of electronic power take off (PTO) and engine idle speed controls (if applicable). 

Check HVAC controls. 

Check operation of all accessories. 

Use electronic service tool(s) or on-board diagnostic system; retrieve engine monitoring.

Cab and Hood Safety Equipment

Check operation of electric/air horns and reverse warning devices. 

Check condition of spare fuses, safety triangles, fire extinguisher, and all required decals.

Inspect seat belts and sleeper restraints. 

Inspect wiper blades and arms.

Cab and Hood Hardware 

Check operation of wiper and washer. 

Inspect windshield glass for cracks or discoloration, check sun visor. 

Check seat condition, operation, and mounting. 

Check door glass and window operation. 

Inspect steps and grab handles. 

Inspect mirrors, mountings, brackets, and glass. 

Record all observed physical damage. 

Lubricate all cab and hood grease fittings. 

Inspect and lubricate door and hood hinges, latches, strikers, lock cylinders, safety latches, linkages, and cables. 

Inspect cab mountings, hinges, latches, linkages and ride height; service as needed. 

HVAC 

Inspect A/C condenser and lines for condition and visible leaks; check mountings. 

Inspect A/C compressor and lines for condition and visible leaks; check mountings 

Check A/C system condition and operation; check A/C monitoring system, if applicable. 

Check HVAC air inlet filters and ducts; service as needed.

Battery and Starting Systems 

Inspect battery box(es), cover(s), and mountings. 

Inspect battery hold-downs, connections, cables, and cable routing; service as needed. 

Check/record battery state-of-charge (open circuit voltage) and condition. 

Perform battery test (load and/or capacitance). 

Inspect starter, mounting, and connections. 

Engage starter; check for unusual noises, starter drag, and starting difficulty.

Charging System 

Inspect alternator, mountings, cable, wiring, and wiring routing; determine needed action. 

Perform alternator output tests.

Lighting System 

Check operation of interior lights; determine needed action. 

Check all exterior lights, lenses, reflectors, and conspicuity tape; check headlight alignment; determine needed action. 

Inspect and test tractor-to-trailer multi-wire connector(s), cable(s), and holder(s); determine.

Hydraulic Brakes 

Check master cylinder fluid level and condition. 

Inspect brake lines, fittings, flexible hoses, and valves for leaks and damage. 

Check parking brake operation; inspect parking brake application and holding devices; adjust as needed. 

Check operation of hydraulic system: pedal travel, pedal effort, pedal feel. 

Inspect calipers for leakage, binding and damage. 

Inspect brake assist system (booster), hoses and control valves, check reservoir fluid level and condition. 

Inspect and record brake lining/pad condition, thickness, and contamination. 

Inspect and record condition of brake rotors. 

Check antilock brake system wiring, connectors, seals, and harnesses for damage and proper routing.

Diesel Drivetrain 

Check operation of clutch, clutch brake, and gearshift. 

Check clutch linkage/cable for looseness or binding, if applicable. 

Check hydraulic clutch slave and master cylinders, lines, fittings, and hoses, if applicable. 

Check clutch adjustment; adjust as needed. 

Check transmission case, seals, filter, hoses, lines and cooler for cracks and leaks. 

Inspect transmission breather. 

Inspect transmission mounts. 

Check transmission oil level, type, and condition. 

Inspect U-joints, yokes, driveshafts, boots/seals, center bearings, and mounting hardware for looseness, damage, and proper phasing. 

Inspect axle housing(s) for cracks and leaks. 

Inspect axle breather(s). 

Lubricate all drive train grease fittings. 

Check drive axle(s) oil level, type, and condition. 

Change drive axle(s) oil and filter/screen, if applicable, check and clean magnetic plugs. 

Check transmission wiring, connectors, seals, and harnesses for damage and proper routing. 

Change transmission oil and filter, if applicable, check and clean magnetic plugs. 

Check interaxle differential lock operation. 

Check transmission range shift operation.

Suspension and Steering Systems 

Check steering wheel operation for free play and binding. 

Check power steering pump, mounting, and hoses for leaks, condition, and routing; check fluid level. 

Change power steering fluid and filter. 

Inspect steering gear for leaks and secure mounting. 

Inspect steering shaft U-joints, pinch bolts, splines, pitman arm-to-steering sector shaft, tie rod ends, and linkages. 

Check kingpins for wear. 

Check wheel bearings for looseness and noise. 

Check oil level and condition in all non-drive hubs; check for leaks. 

Inspect springs, pins, hangers, shackles, spring U-bolts, and insulators. 

Inspect shock absorbers for leaks and secure mounting. 

Inspect air suspension springs, mounts, hoses, valves, linkage, and fittings for leaks and damage. 

Check and record suspension ride height. 

Lubricate all suspension and steering grease fittings. 

Check axle locating components (radius, torque, and/or track rods).

Tires and Wheels 

Inspect tires for wear patterns and proper mounting. 

Inspect tires for cuts, cracks, bulges, and sidewall damage. 

Inspect valve caps and stems; determine needed action.

Measure and record tread depth; probe for imbedded debris. 

Check and record air pressure; adjust air pressure in accordance with manufacturers’ specifications. 

Check wheel mounting hardware condition; determine needed action. 

Inspect wheels for cracks, damage and proper hand hold alignment. 

Check tire matching (diameter and tread) on single and dual tire applications.

ODT 1060 - Basic Diesel Theory

Identify and practice general shop safety rules and procedures. 

Utilize safe procedures for handling of tools and equipment. 

Identify and use proper placement of floor jacks and jack stands. 

Identify and use proper procedures for safe lift operation. 

Utilize proper ventilation procedures for working within the lab/shop area. 

Identify marked safety areas. 

Identify the location and the types of fire extinguishers and other fire safety equipment. 

Demonstrate knowledge of the procedures for using fire extinguishers and other fire safety equipment. 

Identify the location and use of eye wash stations. 

Identify the location of the posted evacuation routes. 

Comply with the required use of safety glasses, ear protection, gloves, and shoes during lab/shop activities. 

Identify and wear appropriate clothing for lab/shop activities. 

Secure hair and remove jewelry for lab/shop activities. 

Demonstrate awareness of the safety aspects of supplemental restraint systems (SRS), electronic brake control systems, and hybrid vehicle high voltage circuits. 

Demonstrate awareness of the safety aspects of high voltage circuits (such as high intensity discharge (HID) lamps, ignition systems, injection systems, etc.). 

Locate and demonstrate knowledge of material safety data sheets (MSDS).

Tools and Equipment 

Identify tools and their usage in equipment applications. 

Identify standard and metric designation. 

Demonstrate safe handling and use of appropriate tools. 

Demonstrate proper cleaning, storage, and maintenance of tools and equipment. 

Demonstrate proper use of precision measuring tools. 

Examples: micrometer, dial-indicator, dial-caliper

Diesel Engines 

Inspect fuel, oil, Diesel Exhaust Fluid (DEF) and coolant levels, and condition; determine needed action. 

Identify engine fuel, oil, coolant, air, and other leaks; determine needed action. 

Listen for engine noises; determine needed action. 

Observe engine exhaust smoke color and quantity; determine needed action. 

Check engine no cranking, cranks but fails to start, hard starting, and starts but does not continue to run problems; determine needed action. 

Identify engine surging, rough operation, misfiring, low power, slow deceleration, slow acceleration, and shutdown problems; determine needed action.

Identify engine vibration problems. 

Check and record electronic diagnostic codes.

Cylinder Head and Valve Train 

Inspect cylinder head for cracks/damage; check mating surfaces for warpage; check condition of passages; inspect core/expansion and gallery plugs; determine needed action. 

Disassemble head and inspect valves, guides, seats, springs, retainers, rotators, locks, and seals; determine needed action. 

Measure valve head height relative to deck and valve face-to-seat contact; determine needed action. 

Inspect injector sleeves and seals; measure injector tip or nozzle protrusion; determine needed action. 

Inspect valve train components; determine needed action. 

Reassemble cylinder head. 

Inspect, measure, and replace/reinstall overhead camshaft; measure/adjust end play and backlash. 

Inspect electronic wiring harness and brackets for wear, bending, cracks, and looseness; determine needed action. 

Adjust valve bridges (crossheads); adjust valve clearances and injector settings.

Engine Block 

Perform crankcase pressure test; determine needed action. 

Remove, inspect, service, and install pans, covers, gaskets, seals, wear rings, and crankcase ventilation components. 

Disassemble, clean, and inspect engine block for cracks/damage; measure mating surfaces for warpage; check condition of passages, core/expansion and gallery plugs; inspect threaded holes, studs, dowel pins, and bolts for serviceability; determine needed action. 

Inspect cylinder sleeve counter bore and lower bore; check bore distortion; determine needed action. 

Clean, inspect, and measure cylinder walls or liners for wear and damage; determine needed action. 

Replace/reinstall cylinder liners and seals; check and adjust liner height (protrusion).

Inspect in-block camshaft bearings for wear and damage; determine needed action. 

Inspect, measure, and replace/reinstall in-block camshaft; measure/adjust end play. 

Clean and inspect crankshaft for surface cracks and journal damage; check condition of oil passages; check passage plugs; measure journal diameter; determine needed action. 

Inspect main bearings for wear patterns and damage; replace as needed; check bearing clearances; check and correct crankshaft end play. 

Inspect, install, and time gear train; measure gear backlash; determine needed action. 

Inspect connecting rod and bearings for wear patterns; measure pistons, pins, retainers, and bushings; perform needed action. 

Determine piston-to-cylinder wall clearance; check ring-to-groove fit and end gap; install rings on pistons. 

Assemble pistons and connecting rods; install in block; install rod bearings and check clearances. 

Check condition of piston cooling jets (nozzles); determine needed action. 

Inspect crankshaft vibration damper; determine needed action. 

Install and align flywheel housing; inspect flywheel housing(s) to transmission housing/engine mating surface(s) and measure flywheel housing face and bore runout; determine needed action. 

Inspect flywheel/flex plate (including ring gear) and mounting surfaces for cracks and wear; measure runout; determine needed action.

Lubrication Systems 

Test engine oil pressure and check operation of pressure sensor, gauge, and/or sending unit; test engine oil temperature and check operation of temperature sensor; determine needed action. 

Check engine oil level, condition, and consumption; determine needed action. 

Inspect and measure oil pump, drives, inlet pipes, and pick-up screens; check drive gear clearances; determine needed action. 

Inspect oil pressure regulator valve(s), by-pass and pressure relief valve(s), oil thermostat, and filters; determine needed action. 

Inspect, clean, and test oil cooler and components; determine needed action. 

Inspect turbocharger lubrication systems; determine needed action. 

Determine proper lubricant and perform oil and filter change.

Cooling System 

Check engine coolant type, level, condition, and consumption; test coolant for freeze protection and additive package concentration; determine needed action. 

Test coolant temperature and check operation of temperature and level sensors, gauge, and/or sending unit; determine needed action. 

Inspect and reinstall/replace pulleys, tensioners and drive belts; adjust drive belts and check alignment.

Inspect thermostat(s), bypasses, housing(s), and seals; replace as needed. 

Recover coolant, flush, and refill with recommended coolant/additive package, bleed cooling system. 

Inspect coolant conditioner/filter assembly for leaks; inspect valves, lines, and fittings; replace as needed. 

Inspect water pump and hoses; replace as needed. 

Inspect, clean, and pressure test radiator. Pressure test cap, tank(s), and recovery systems; determine needed action. 

Inspect thermostatic cooling fan system (hydraulic, pneumatic, and electronic) and fan shroud; replace as needed. 

Inspect turbo charger cooling systems; determine needed action.

Air Induction and Exhaust Systems 

Perform air intake system restriction and leakage tests; determine needed action. 

Perform intake manifold pressure (boost) test; determine needed action. 

Check exhaust back pressure; determine needed action. 

Inspect turbocharger(s), wastegate, and piping systems; determine needed action. 

Inspect turbocharger(s) (variable ratio/geometry VGT), pneumatic, hydraulic, electronic controls, and actuators. 

Check air induction system: piping, hoses, clamps, and mounting; service or replace air filter as needed. 

Remove and reinstall turbocharger/wastegate assembly. 

Inspect intake manifold, gaskets, and connections; replace as needed. 

Inspect, clean, and test charge air cooler assemblies; replace as needed. 

Inspect exhaust manifold, piping, mufflers, and mounting hardware; repair or replace as needed. 

Inspect exhaust after treatment devices; determine necessary action. 

Inspect and test preheater/inlet air heater, or glow plug system and controls; perform needed action. 

Inspect exhaust gas recirculation (EGR) system including EGR valve, cooler, piping, filter, electronic sensors, controls, and wiring; determine needed action. Fuel Supply System 

Check fuel level, and condition; determine needed action. 

Perform fuel supply and return system tests; determine needed action. 

Inspect fuel tanks, vents, caps, mounts, valves, screens, crossover system, supply and return lines and fittings; determine needed action. 

Inspect, clean, and test fuel transfer (lift) pump, pump drives, screens, fuel/water separators/indicators, filters, heaters, coolers, ECM cooling plates, and mounting hardware; determine needed action. 

Inspect and test pressure regulator systems (check valves, pressure regulator valves, and restrictive fittings); determine needed action. 

Check fuel system for air; determine needed action; prime and bleed fuel system; check primer pump. Electronic Fuel Management System 

Inspect and test power and ground circuits and connections; measure and interpret voltage, voltage drop, amperage, and resistance readings using a digital multimeter (DMM); determine needed action. 

Interface with vehicle’s on-board computer; perform diagnostic procedures using electronic service tool(s) (to include PC based software and/or data scan tools); determine needed action. 

Check and record electronic diagnostic codes and trip/operational data; monitor electronic data; clear codes; determine further diagnosis. 

Locate and use relevant service information (including diagnostic procedures, flow charts, and wiring diagrams). 

Inspect and replace electrical connector terminals, seals, and locks. 

Inspect and test switches, sensors, controls, actuator components, and circuits; adjust or replace as needed. 

Use electronic service tool(s) to access and interpret customer programmable parameters. 

Perform on-engine inspections, tests and adjustments on electronic unit injectors (EUI); determine needed action. 

Remove and install electronic unit injectors (EUI) and related components; recalibrate ECM (if applicable). 

Perform cylinder contribution test utilizing electronic service tool(s). 

Perform on-engine inspections and tests on hydraulic electronic unit injectors (HEUI) and system electronic controls; determine needed action. 

Perform on-engine inspections and tests on hydraulic electronic unit injector (HEUI) high pressure oil supply and control systems; determine needed action. 

Perform on-engine inspections and tests on high pressure common rail (HPCR) type injection systems; determine needed action. 

Inspect high pressure injection lines, hold downs, fittings and seals; determine needed action.

ODT 2010 - Basic Electrical

Identify and practice general shop safety rules and procedures. 

Utilize safe procedures for handling of tools and equipment. 

Identify and use proper placement of floor jacks and jack stands. 

Identify and use proper procedures for safe lift operation. 

Utilize proper ventilation procedures for working within the lab/shop area. 

Identify marked safety areas. 

Identify the location and the types of fire extinguishers and other fire safety equipment. 

Demonstrate knowledge of the procedures for using fire extinguishers and other fire safety equipment. 

Identify the location and use of eye wash stations. 

Identify the location of the posted evacuation routes. 

Comply with the required use of safety glasses, ear protection, gloves, and shoes during lab/shop activities. 

Identify and wearing appropriate clothing for lab/shop activities. 

Secure hair and remove jewelry for lab/shop activities. 

Demonstrate awareness of the safety aspects of supplemental restraint systems (SRS), electronic brake control systems, and hybrid vehicle high voltage circuits.

Demonstrate awareness of the safety aspects of high voltage circuits (such as high intensity discharge (HID) lamps, ignition systems, injection systems, etc.). 

Locate and demonstrate knowledge of material safety data sheets (MSDS).

Tools and Equipment 

Identify tools and their usage in equipment applications.

Identify standard and metric designation. 

Demonstrate safe handling and use of appropriate tools. 

Demonstrate proper cleaning, storage, and maintenance of tools and equipment. 

Demonstrate proper use of precision measuring tools

Examples: micrometer, dial-indicator, dial-caliper

Electrical Systems 

Read and interpret electrical/electronic circuits using wiring diagrams. 

Check continuity in electrical/electronic circuits using appropriate test equipment. 

Check applied voltages, circuit voltages, and voltage drops in electrical/electronic circuits using appropriate test equipment. 

Check current flow in electrical/electronic circuits and components using appropriate test equipment. 

Check resistance in electrical/electronic circuits and components using appropriate test equipment. 

Locate shorts, grounds, and opens in electrical/electronic circuits. 

Identify parasitic (key-off) battery drain problems; perform tests; determine needed action. 

Inspect and test fusible links, circuit breakers, relays, solenoids, and fuses; replace as needed. 

Inspect and test spike suppression devices; replace as needed. 

Check frequency and pulse width signal in electrical/electronic circuits using appropriate test equipment.

Battery 

Identify battery type; perform appropriate battery load test; determine needed action. 

Determine battery state of charge using an open circuit voltage test. 

Inspect, clean, and service battery; replace as needed. 

Inspect and clean battery boxes, mounts, and hold downs; repair or replace as needed. 

Charge battery using appropriate method for battery type. 

Inspect, test, and clean battery cables and connectors; repair or replace as needed. 

Jump start a vehicle using jumper cables and a booster battery or appropriate auxiliary power supply using proper safety procedures. 

Perform battery capacitance test; determine needed action. 

Identify and test low voltage disconnect (LVD) systems; determine needed repair. Starting System 

Perform starter circuit cranking voltage and voltage drop tests; determine needed action. 

Inspect and test components (key switch, push button and/or magnetic switch) and wires and harnesses in the starter control circuit; replace as needed. 

Inspect and test, starter relays and solenoids/switches; replace as needed. 

Remove and replace starter; inspect flywheel ring gear or flex plate.

Charging System Diagnosis and Repair

Test instrument panel mounted volt meters and/or indicator lamps; determine needed action. 

Identify causes of a no charge, low charge, or overcharge problems; determine needed action. 

Inspect and replace alternator drive belts, pulleys, fans, tensioners, and mounting brackets; adjust drive belts and check alignment. 

Perform charging system voltage and amperage output tests; perform AC ripple test; determine needed action. 

Perform charging circuit voltage drop tests; determine needed action. 

Remove and replace alternator. 

Inspect, repair, or replace cables, wires, and connectors in the charging circuit. Lighting Systems 

Interface with vehicle’s on-board computer; perform diagnostic procedures using recommended electronic service tool(s) (including PC based software and/or data scan tools); determine needed action. 

Identify causes of brighter than normal, intermittent, dim, or no headlight and daytime running light (DRL) operation. 

Test, aim, and replace headlights. 

Test headlight and dimmer circuit switches, relays, wires, terminals, connectors, sockets, and control components/modules; repair or replace as needed. 

Inspect and test switches, bulbs/LEDs, sockets, connectors, terminals, relays, wires, and control components/modules of parking, clearance, and taillight circuits; repair or replace as needed. 

Inspect and test instrument panel light circuit switches, relays, bulbs/LEDs, sockets, connectors, terminals, wires, and printed circuits/control modules; repair or replace as needed. 

Inspect and test interior cab light circuit switches, bulbs/LEDs, sockets, low voltage disconnect (LVD), connectors, terminals, wires, and control components/modules; repair or replace as needed. 

Inspect and test tractor-to-trailer multi-wire connector(s); repair or replace as needed. 

Inspect, test, and adjust stoplight circuit switches, bulbs/LEDs, sockets, connectors, terminals, wires and control components/modules; repair or replace as needed. 

Inspect and test turn signal and hazard circuit flasher(s), switches, relays, bulbs/LEDs, sockets, connectors, terminals, wires, and control components/modules; repair or replace as needed. 

Inspect and test reverse lights and warning device circuit switches, bulbs/LEDs, sockets, horns, buzzers, connectors, terminals, wires, and control components/modules; repair or replace as needed. Gauges and Warning Devices 

Navigate the interface of vehicle’s on-board computer; perform diagnostic procedure, verify instrument cluster operations using recommended electronic service tool(s) (including PC based software and/or data scan tools); determine needed action. 

Identify causes of intermittent, high, low, or no gauge readings; determine needed action. 

Identify causes of data bus-driven gauge malfunctions; determine needed action. 

Inspect and test gauge circuit sensor/sending units, gauges, connectors, terminals, and wires; repair or replace as needed. 

Inspect and test warning devices (lights and audible) circuit sensor/sending units, bulbs/LEDs, sockets, connectors, wires, and control components/modules; repair or replace as needed. 

Inspect, test, replace, and calibrate (if applicable) electronic speedometer, odometer, and tachometer systems

ODT 2020 - Advanced Electrical

 

Student Learning Outcomes:
Identify and practice general shop safety rules and procedures.

Utilizing safe procedures for handling of tools and equipment. 

Identify and using proper placement of floor jacks and jack stands. Identifying and using proper procedures for safe lift operation. 

Utilize proper ventilation procedures for working within the lab/shop area. Identifying marked safety areas. 

Identify the location and the types of fire extinguishers and other fire safety equipment. 

Demonstrate knowledge of the procedures for using fire extinguishers and other fire safety equipment. 

Identify the location and use of eye wash stations. Identifying the location of the posted evacuation routes. 

Comply with the required use of safety glasses, ear protection, gloves, and shoes during lab/shop activities. 

Identify and wear appropriate clothing for lab/shop activities. 

Secure hair and remove jewelry for lab/shop activities. 

Demonstrate awareness of the safety aspects of supplemental restraint systems (SRS), electronic brake control systems, and hybrid vehicle high voltage circuits. 

Demonstrate awareness of the safety aspects of high voltage circuits (such as high intensity discharge (HID) lamps, ignition systems, injection systems, etc.). 

Locate and demonstrate knowledge of material safety data sheets (MSDS). Tools and Equipment 

Identify tools and their usage in equipment applications. 

Identify standard and metric designation. 

Demonstrate safe handling and use of appropriate tools. 

Demonstrate proper cleaning, storage, and maintenance of tools and equipment. 

Demonstrate proper use of precision measuring tools Examples: micrometer, dialindicator, dial-caliper. Related Electrical Systems  

Navigate the interface of vehicle’s on-board computer; perform diagnostic procedures using recommended electronic service tool(s) (including PC based software and/or data scan tools); determine needed action. 

Identify causes of constant, intermittent, or no horn operation; determine needed action. 

Inspect and test horn circuit relays, horns, switches, connectors, wires, clock springs, and control components/modules; repair or replace as needed. 

Identify causes of constant, intermittent, or no wiper operation; diagnose the cause of wiper speed control and/or park problems; determine needed action.

Inspect and test wiper motor, resistors, park switch, relays, switches, connectors, wires and control components/modules; repair or replace as needed. 

Inspect wiper motor transmission linkage, arms, and blades; adjust or replace as needed. 

Inspect and test windshield washer motor or pump/relay assembly, switches, connectors, terminals wires, and control components/modules; repair or replace as needed.

Inspect and test side view mirror motors, heater circuit grids, relays, switches, connectors, terminals, wires and control components/modules; repair or replace as needed. 

Inspect and test heater and A/C electrical components including A/C clutches, motors, resistors, relays, switches, connectors, terminals, wires, and control components/modules; repair or replace as needed. 

Inspect and test auxiliary power outlet, integral fuse, connectors, terminals, wires, and control components/modules; repair or replace as needed. 

Identify causes of slow, intermittent, or no power window operation; determine needed action. 

Inspect and test motors, switches, relays, connectors, terminals, wires, and control components/modules of power window circuits; repair or replace as needed. 

Inspect and test block heaters; determine needed repairs. 

Inspect and test cruise control electrical components; repair or replace as needed. 

Inspect and test switches, relays, controllers, actuator/solenoids, connectors, terminals, and wires of electric door lock circuits. 

Check operation of keyless and remote lock/unlock devices; determine needed action. 

Inspect and test engine cooling fan electrical control components/modules, wiring; repair or replace as needed. 

Identify causes of data bus communication problems; determine needed action.

ODT 2030 - Basic Hydraulics

Identify and practice general shop safety rules and procedures. 

Utilize safe procedures for handling of tools and equipment. 

Identify and use proper placement of floor jacks and jack stands.

Identify and use proper procedures for safe lift operation. 

Utilize proper ventilation procedures for working within the lab/shop area. 

Identify marked safety areas. 

Identify the location and the types of fire extinguishers and other fire safety equipment. 

Demonstrate knowledge of the procedures for using fire extinguishers and other fire safety equipment. 

Identify the location and use of eye wash stations. 

Identify the location of the posted evacuation routes. 

Comply with the required use of safety glasses, ear protection, gloves, and shoes during lab/shop activities. 

Identify and wear appropriate clothing for lab/shop activities. 

Secure hair and remove jewelry for lab/shop activities. 

Demonstrate awareness of the safety aspects of supplemental restraint systems (SRS), electronic brake control systems, and hybrid vehicle high voltage circuits. 

Demonstrate awareness of the safety aspects of high voltage circuits (such as high intensity discharge (HID) lamps, ignition systems, injection systems, etc.). 

Locate and demonstrate knowledge of material safety data sheets (MSDS).

Tools and Equipment 

Identify tools and their usage in equipment applications. 

Identify standard and metric designation. 

Demonstrate safe handling and use of appropriate tools. 

Demonstrate proper cleaning, storage, and maintenance of tools and equipment. 

Demonstrate proper use of precision measuring tools Examples: micrometer, dial-indicator, dial-caliper. Hydraulic Systems 

Identify system type (closed and open) and verify proper operation.

Read and interpret system diagrams and schematics. 

Perform system temperature, pressure, flow, and cycle time tests; determine needed action. 

Verify placement of equipment /component safety labels and placards; determine needed action.

Pumps 

Identify system fluid type. 

Identify causes of pump failure, unusual pump noises, temperature, flow, and leakage problems; determine needed action. 

Determine pump type, rotation, and drive system. 

Remove and install pump; prime and/or bleed system. 

Inspect pump inlet for restrictions and leaks; determine needed action. 

Inspect pump outlet for restrictions and leaks; determine needed action. 

Identify type of filtration system; verify filter application and flow direction. 

Service filters and breathers. 

Identify causes of system contamination; determine needed action. 

Take a hydraulic oil sample for analysis. 

Check reservoir fluid level and condition; determine needed action. 

Inspect and repair or replace reservoir, sight glass, vents, caps, mounts, valves, screens, supply and return lines. Hoses, Fittings, and

Connections 

Diagnose causes of component leakage, damage, and restriction; determine needed action. 

Inspect hoses and connections (length, size, routing, bend radii, and protection); repair or replace as needed. 

Assemble hoses, tubes, connectors, and fittings in accordance with manufacturers’ specifications; use proper procedures to avoid contamination. 

Inspect and replace fitting seals and sealants.

Control Valves

Pressure test system safety relief valve; determine needed action. 

Perform control valve operating pressure and flow tests; determine needed action. 

Inspect, test, and adjust valve controls (electrical/electronic, mechanical, and pneumatic). 

Inspect pilot control valve linkages, cables, and PTO controls; adjust, repair, or replace as needed.

Actuators 

Identify actuator type (single/double acting, multi-stage/telescopic, and motors). 

Identify the cause of seal failure; determine needed repairs. 

Identify the cause of incorrect actuator movement and leakage (internal and external); determine needed repairs. 

Inspect actuator mounting, frame components, and hardware for looseness, cracks, and damage; determine needed action. 

Remove, repair, and/or replace actuators in accordance with manufacturers’ recommended procedures. 

Inspect actuators for dents, cracks, damage, and leakage; determine needed action. 

Purge and/or bleed system in accordance with manufacturers’ recommended procedures.

ODT 2040 - Hydrostatic/Hydraulics

Identify and practice general shop safety rules and procedures. 

Utilize safe procedures for handling of tools and equipment. 

Identify and use proper placement of floor jacks and jack stands. 

Identify and use proper procedures for safe lift operation. 

Utilize proper ventilation procedures for working within the lab/shop area. 

Identify marked safety areas. 

Identify the location and the types of fire extinguishers and other fire safety equipment. 

Demonstrate knowledge of the procedures for using fire extinguishers and other fire safety equipment. 

Identify the location and use of eye wash stations. 

Identify the location of the posted evacuation routes. 

Comply with the required use of safety glasses, ear protection, gloves, and shoes during lab/shop activities. 

Identify and wear appropriate clothing for lab/shop activities. 

Secure hair and remove jewelry for lab/shop activities. 

Demonstrate awareness of the safety aspects of supplemental restraint systems (SRS), electronic brake control systems, and hybrid vehicle high voltage circuits. 

Demonstrate awareness of the safety aspects of high voltage circuits (such as high intensity discharge (HID) lamps, ignition systems, injection systems, etc.). 

Locate and demonstrate knowledge of material safety data sheets (MSDS).

Tools and Equipment 

Identify tools and their usage in equipment applications. 

Identify standard and metric designation. 

Demonstrate safe handling and use of appropriate tools. 

Demonstrate proper cleaning, storage, and maintenance of tools and equipment. 

Demonstrate proper use of precision measuring tools Examples: micrometer, dialindicator, dial-caliper.

Hydraulic Systems 

Identify system type (closed and open) and verify proper operation. 

Read and interpret system diagrams and schematics. 

Perform system temperature, pressure, flow, and cycle time tests; determine needed action. 

Verify placement of equipment /component safety labels and placards; determine needed action.

Pumps 

Identify system fluid type. 

Identify causes of pump failure, unusual pump noises, temperature, flow, and leakage problems; determine needed action. 

Determine pump type, rotation, and drive system. 

Remove and install pump; prime and/or bleed system. 

Inspect pump inlet for restrictions and leaks; determine needed action. 

Inspect pump outlet for restrictions and leaks; determine needed action.

ODT 3010 - Basic Brakes , Steering and Susension

Utilize safe procedures for handling of tools and equipment. 

Identify and use proper placement of floor jacks and jack stands. 

Identify and use proper procedures for safe lift operation.

Utilize proper ventilation procedures for working within the lab/shop area. 

Identify marked safety areas. 

Identify the location and the types of fire extinguishers and other fire safety equipment. 

Demonstrate knowledge of the procedures for using fire extinguishers and other fire safety equipment. 

Identify the location and use of eye wash stations. 

Identify the location of the posted evacuation routes. 

Comply with the required use of safety glasses, ear protection, gloves, and shoes during lab/shop activities. 

Identify and wear appropriate clothing for lab/shop activities. 

Secure hair and remove jewelry for lab/shop activities. 

Demonstrate awareness of the safety aspects of supplemental restraint systems (SRS), electronic brake control systems, and hybrid vehicle high voltage circuits. 

Demonstrate awareness of the safety aspects of high voltage circuits (such as high intensity discharge (HID) lamps, ignition systems, injection systems, etc.). 

Locate and demonstrate knowledge of material safety data sheets (MSDS).

Tools and Equipment 

Identify tools and their usage in equipment applications. 

Identify standard and metric designation. 

Demonstrate safe handling and use of appropriate tools. 

Demonstrate proper cleaning, storage, and maintenance of tools and equipment. 

Demonstrate proper use of precision measuring tools Examples: micrometer, dialindicator, dial-caliper.

Steering Column 

Identify causes of fixed and driver adjustable steering column and shaft noise, looseness, and binding problems; determine needed action. o

Inspect and service steering shaft U-joint(s), slip joints, bearings, bushings, and seals; phase shaft. 

Check cab mounting and adjust ride height. 

Remove the steering wheel (includes steering wheels equipped with electrical/electronic controls and components); install and center the steering wheel. 

Inspect, test, replace and calibrate steering angle sensor. 

Disable and enable supplemental restraint system (SRS) in accordance with manufacturers’ procedures.

Steering Units 

Identify causes of power steering system noise, steering binding, darting/oversteer, reduced wheel cut, steering wheel kick, pulling, non-recovery, turning effort, looseness, hard steering, overheating, fluid leakage, and fluid aeration problems; determine needed action. 

Determine recommended type of power steering fluid; check level and condition; determine needed action. 

Flush and refill power steering system; purge air from system. 

Perform power steering system pressure, temperature, and flow tests; determine needed action. 

Inspect, service, or replace power steering reservoir including filter, seals, and gaskets. 

Inspect power steering pump drive gear and coupling; replace as needed. 

Inspect, adjust, or replace power steering pump, mountings, and brackets. 

Inspect and replace power steering system cooler, lines, hoses, clamps/mountings, hose routings, and fittings. 

Inspect, adjust, repair, or replace integral type power steering gear(s) (single and/or dual) and mountings.

Steering Linkage 

Inspect and align pitman arm; replace as needed. 

Check and adjust steering (wheel) stops; verify relief pressures. 

Inspect and lubricate steering components.

Suspension Systems 

Inspect front axles and attaching hardware; determine needed action. 

Inspect and service kingpins, steering knuckle bushings, locks, bearings, seals, and covers; determine needed action. 

Inspect shock absorbers, bushings, brackets, and mounts; replace as needed. 

Inspect leaf springs, center bolts, clips, pins and bushings, shackles, U-bolts, insulators, brackets, and mounts; determine needed action. 

Inspect axle aligning devices such as radius rods, track bars, stabilizer bars, torque arms, related bushings, mounts, shims, and cams; determine needed action. 

Inspect tandem suspension equalizer components; determine needed action. 

Inspect and test air suspension pressure regulator and height control valves, lines, hoses, dump valves, and fittings; adjust, repair or replace as needed. 

Inspect air springs, mounting plates, springs, suspension arms, and bushings; replace as needed. 

Measure and adjust ride height; determine needed action. 

Identify rough ride problems; determine needed action.

Wheel Alignment Diagnosis, Adjustment and Repair 

Identify causes of vehicle wandering, pulling, shimmy, hard steering, and off- center steering wheel problems; adjust or repair as needed. 

Check camber; determine needed action. 

Check caster; adjust as needed. 

Check and adjust toe settings. 

Check rear axle(s) alignment (thrust line/centerline) and tracking; adjust or repair as needed. 

Identify turning/Ackerman angle (toe-out-on-turns) problems; determine needed action. 

Check front axle alignment (centerline); adjust or repair as needed.

Wheels and Tires 

Identify tire wear patterns; check tread depth and pressure determine needed action. 

Identify wheel/tire vibration, shimmy, pounding, hop (tramp) problems; determine needed action. 

Remove and install steering and drive axle wheel/tire assemblies; torque mounting hardware to specifications with torque wrench. 

Inspect tire for proper application, (size, load range, position, and tread design); determine needed action. 

Inspect wheel/rims for proper application, hand hold alignment, load range, size, and design; determine needed action. 

Check operation of tire pressure monitoring system (TPMS); determine needed action if applicable.

Frame and Coupling Devices 

Inspect, service, and/or adjust fifth wheel, pivot pins, bushings, locking mechanisms, and mounting hardware. 

Inspect and service sliding fifth wheel, tracks, stops, locking systems, air cylinders, springs, lines, hoses, and controls. 

Inspect frame and frame members for cracks, breaks, corrosion, distortion, elongated holes, looseness, and damage; determine needed repairs. 

Inspect, install, or repair frame hangers, brackets, and cross members in accordance with manufacturers’ recommended procedures. 

Inspect, repair, or replace pintle hooks and draw bars, if applicable.

ODT 3020 - Power, Transmission and Drive Motors

Identify and practice general shop safety rules and procedures. 

Utilize safe procedures for handling of tools and equipment. 

Identify and use proper placement of floor jacks and jack stands. 

Identify and use proper procedures for safe lift operation. 

Utilize proper ventilation procedures for working within the lab/shop area. 

Identify marked safety areas.

Identify the location and the types of fire extinguishers and other fire safety equipment. 

Demonstrate knowledge of the procedures for using fire extinguishers and other fire safety equipment. 

Identify the location and use of eye wash stations. 

Identify the location of the posted evacuation routes. 

Comply with the required use of safety glasses, ear protection, gloves, and shoes during lab/shop activities. 

Identify and wear appropriate clothing for lab/shop activities. 

Secure hair and remove jewelry for lab/shop activities. 

Demonstrate awareness of the safety aspects of supplemental restraint systems (SRS), electronic brake control systems, and hybrid vehicle high voltage circuits. 

Demonstrate awareness of the safety aspects of high voltage circuits (such as high intensity discharge (HID) lamps, ignition systems, injection systems, etc.). 

Locate and demonstrate knowledge of material safety data sheets (MSDS).

Tools and Equipment 

Identify tools and their usage in equipment applications. 

Identify standard and metric designation. 

Demonstrate safe handling and use of appropriate tools. 

Demonstrate proper cleaning, storage, and maintenance of tools and equipment. 

Demonstrate proper use of precision measuring tools Examples: micrometer, dial-indicator, dial-caliper.

Clutch 

Identify causes of clutch noise, binding, slippage, pulsation, vibration, grabbing, dragging, and chatter problems; determine needed action. 

Inspect and adjust clutch linkage, cables, levers, brackets, bushings, pivots, springs, and clutch safety switch (includes push and pull-type assemblies); check pedal height and travel; perform needed action.

Inspect, adjust, repair, and replace hydraulic clutch slave and master cylinders, lines, and hoses; bleed system. 

Inspect, adjust, lubricate, or replace release (throw-out) bearing, sleeve, bushings, springs, housing, levers, release fork, fork pads, rollers, shafts, and seals. 

Inspect, adjust, and replace single-disc clutch pressure plate and clutch disc. 

Inspect, adjust, and replace two-plate clutch pressure plate, clutch discs, intermediate plate, and drive pins/lugs. 

Inspect and/or replace clutch brake assembly; inspect input shaft and bearing retainer; perform needed action. 

Inspect, adjust, and replace self-adjusting/continuous-adjusting clutch mechanisms. 

Inspect and replace pilot bearing.

Remove and reinstall flywheel, inspect mounting area on crankshaft, rear main oil seal, and measure crankshaft end play; determine needed action. 

Inspect flywheel, starter ring gear and measure flywheel face and pilot bore runout; determine needed action.

Transmission 

Identify causes of transmission noise, shifting concerns, lockup, jumping-out-of- gear, overheating, and vibration problems; determine needed action. 

Inspect, test, repair, or replace air shift controls, lines, hoses, valves, regulators, filters, and cylinder assemblies. 

Inspect and replace transmission mounts, insulators, and mounting bolts. 

Inspect for leakage and replace transmission cover plates, gaskets, seals, and cap bolts; inspect seal surfaces and vents; repair as needed. 

Check transmission fluid level and condition; determine needed service; add proper type of lubricant. 

Inspect, adjust, and replace transmission shift lever, cover, rails, forks, levers, bushings, sleeves, detents, interlocks, springs, and lock bolts/safety wires. 

Remove and reinstall transmission. 

Inspect input shaft, gear, spacers, bearings, retainers, and slingers; determine needed action. 

Inspect transmission oil filters, coolers and related components; replace as needed. 

Inspect speedometer components; determine needed action. 

Inspect and adjust power take-off (P.T.O.) assemblies, controls, and shafts; determine needed action. 

Inspect and test function of reverse light, neutral start, and warning device circuits; determine needed action. Inspect and test transmission temperature gauge, wiring harnesses and sensor/sending unit; determine needed action. 

Inspect and test operation of automated mechanical transmission and manual electronic shift controls, shift, range and splitter solenoids, shift motors, indicators, speed and range sensors, electronic/transmission control units (ECU/TCU), neutral/in gear and reverse switches, and wiring harnesses; determine needed action. 

Inspect and test operation of automated mechanical transmission electronic shift selectors, air and electrical switches, displays and indicators, wiring harnesses, and air lines; determine needed action 

Use appropriate electronic service tool(s) and procedures to diagnose automated mechanical transmission problems; check and record diagnostic codes, clear codes, and interpret digital multimeter (DMM) readings; determine needed action. 

Inspect and test operation of automatic transmission electronic shift controls, shift solenoids, shift motors, indicators, speed and range sensors, electronic/transmission control units (ECU/TCU), neutral/in gear and reverse switches, and wiring harnesses. 

Inspect and test operation of automatic transmission electronic shift selectors, switches, displays, indicators, and wiring harnesses. 

Use appropriate electronic service tool(s) and procedures to diagnose automatic transmission problems; check and record diagnostic codes, clear codes, and interpret digital multimeter (DMM) readings; determine needed action.

Driveshaft and Universal Joint 

Identify causes of driveshaft and universal joint noise and vibration problems; determine needed action. 

Inspect, service, or replace driveshaft, slip joints, yokes, drive flanges, and universal joints, driveshaft boots and seals, and retaining hardware, check phasing of all shafts. 

Inspect driveshaft center support bearings and mounts; determine needed action. 

Measure driveline angles; determine needed action.

Drive Axle 

Identify causes of drive axle(s) drive unit noise and overheating problems; determine needed action. 

Check and repair fluid leaks; inspect and replace drive axle housing cover plates, gaskets, sealants, vents, magnetic plugs, and seals. 

Check drive axle fluid level and condition; determine needed service; add proper type of lubricant. 

Remove and replace differential carrier assembly. 

Inspect and replace differential case assembly including spider gears, cross shaft, side gears, thrust washers, case halves, and bearings. 

Inspect and replace components of locking differential case assembly. 

Inspect differential carrier housing and caps, side bearing bore, and pilot (spigot, pocket) bearing bore; determine needed action. 

Measure ring gear runout; determine needed action. 

Inspect and replace ring and drive pinion gears, spacers, sleeves, bearing cages, and bearings. 

Measure and adjust drive pinion bearing preload. 

Measure and adjust drive pinion depth. 

Measure and adjust side bearing preload and ring gear backlash. 

Check and interpret ring gear and pinion tooth contact pattern; determine needed action. 

Inspect, adjust, or replace ring gear thrust block/screw. 

Inspect power divider (inter-axle differential) assembly; determine needed action. 

Inspect, adjust, repair, or replace air operated power divider (inter-axle differential) lockout assembly including diaphragms, seals, springs, yokes, pins, lines, hoses, fittings, and controls. 

Inspect, repair, or replace drive axle lubrication system: pump, troughs, collectors, slingers, tubes, and filters. 

Inspect and replace drive axle shafts. 

Remove and replace wheel assembly; check rear wheel seal and axle flange gasket for leaks; perform needed action. 

Identify causes of drive axle wheel bearing noise and check for damage; perform needed action. 

Inspect and test drive axle temperature gauge, wiring harnesses, and sending unit/sensor; determine needed action. 

Clean, inspect, lubricate and replace wheel bearings; replace seals and wear rings; inspect and replace retaining hardware; adjust drive axle wheel bearings.

Verify end play with dial indicator method.

ODT 3030 - Basic Heating Ventilation & Air Conditioning

Identify and practice general shop safety rules and procedures. 

Utilize safe procedures for handling of tools and equipment. 

Identify and use proper placement of floor jacks and jack stands. 

Identify and use proper procedures for safe lift operation. 

Utilize proper ventilation procedures for working within the lab/shop area. 

Identify marked safety areas.

Identify the location and the types of fire extinguishers and other fire safety equipment. 

Demonstrate knowledge of the procedures for using fire extinguishers and other fire safety equipment. 

Identify the location and use of eye wash stations. 

Identify the location of the posted evacuation routes. 

Comply with the required use of safety glasses, ear protection, gloves, and shoes during lab/shop activities. 

Identify and wear appropriate clothing for lab/shop activities. 

Secure hair and remove jewelry for lab/shop activities. 

Demonstrate awareness of the safety aspects of supplemental restraint systems (SRS), electronic brake control systems, and hybrid vehicle high voltage circuits. 

Demonstrate awareness of the safety aspects of high voltage circuits (such as high intensity discharge (HID) lamps, ignition systems, injection systems, etc.). 

Locate and demonstrate knowledge of material safety data sheets (MSDS).

Tools and Equipment 

Identify tools and their usage in equipment applications. 

Identify standard and metric designation. 

Demonstrate safe handling and use of appropriate tools. 

Demonstrate proper cleaning, storage, and maintenance of tools and equipment. 

Demonstrate proper use of precision measuring tools Examples: micrometer, dial-indicator, dial-caliper.

HVAC Systems 

Verify the need for service or repair of HVAC systems based on unusual operating noises; determine needed action. 

Verify the need for service or repair of HVAC systems based on unusual visual, smell, and touch conditions; determine needed action. 

Identify system type and components (cycling clutch orifice tube - CCOT, expansion valve) and conduct performance test(s) on HVAC systems; determine needed action. 

Retrieve diagnostic codes; determine needed action. 

Identify causes of temperature control problems in the A/C system; determine needed action. 

Identify refrigerant and lubricant types; check for contamination; determine needed action. 

Identify A/C system problems indicated by pressure gauge and temperature readings; determine needed action. 

Identify A/C system problems indicated by visual, audible, smell, and touch procedures; determine needed action. 

Perform A/C system leak test; determine needed action. 

Recover, evacuate, and recharge A/C system using appropriate equipment. 

Identify contamination in the A/C system components; determine needed action. 

Navigate the interface of the vehicle’s on-board computer; perform diagnostic procedures using recommended electronic service tool(s) (including PC based software and/or data scan tools); determine needed action.

Compressor and Clutch 

Identify A/C system problems that cause protection devices (pressure, thermal, and electronic) to interrupt system operation; determine needed action. 

Inspect, test, and replace A/C system pressure, thermal, and electronic protection devices. 

Inspect and replace A/C compressor drive belts, pulleys, and tensioners; adjust belt tension and check alignment. 

Inspect, test, adjust, service, or replace A/C compressor clutch components or assembly. 

Inspect and correct A/C compressor lubricant level (if applicable). 

Inspect, test, or replace A/C compressor. 

Inspect, repair, or replace A/C compressor mountings and hardware.

Evaporator, Condenser, and Related Components 

Correctly adjust system lubricant level when replacing the evaporator, condenser, receiver/drier or accumulator/drier, and hoses. 

Inspect A/C system hoses, lines, filters, fittings, and seals; determine needed action. 

Inspect and test A/C system condenser.

Check for proper airflow and mountings; determine needed action. 

Inspect and replace receiver/drier or accumulator/drier. 

Inspect and test cab/sleeper refrigerant solenoid, expansion valve(s); check placement of thermal bulb (capillary tube); determine needed action. 

Remove and replace orifice tube. 

Inspect and test cab/sleeper evaporator core; determine needed action. 

Inspect, clean, or repair evaporator housing and water drain; inspect and service/replace evaporator air filter. 

Identify and inspect A/C system service ports (gauge connections); determine needed action. 

Identify the cause of system failures resulting in refrigerant loss from the A/C system high pressure relief device; determine needed action.

Heating and Engine Cooling Systems 

Identify causes of outlet air temperature control problems in the HVAC system; determine needed action. 

Identify window fogging problems; determine needed action. 

Perform engine cooling system tests for leaks, protection level, contamination, coolant level, coolant type, temperature, and conditioner concentration; determine needed action. 

Inspect engine cooling and heating system hoses, lines, and clamps; determine needed action. 

Inspect and test radiator, pressure cap, and coolant recovery system (surge tank); determine needed action. 

Inspect water pump; determine needed action. 

Inspect and test thermostats, by-passes, housings, and seals; determine needed repairs. 

Recover, flush, and refill with recommended coolant/additive package; bleed cooling system. 

Inspect thermostatic cooling fan system (hydraulic, pneumatic, and electronic) and fan shroud; replace as needed. 

Inspect and test heating system coolant control valve(s) and manual shut-off valves; determine needed action. 

Inspect and flush heater core; determine needed action.

Electrical Operating Systems and Related Controls

Identify causes of HVAC electrical control system problems; determine needed action. 

Inspect and test HVAC blower motors, resistors, switches, relays, modules, wiring, and protection devices; determine needed action. 

Inspect and test A/C compressor clutch relays, modules, wiring, sensors, switches, diodes, and protection devices; determine needed action. 

Inspect and test A/C related electronic engine control systems; determine needed action. 

Inspect and test engine cooling/condenser fan motors, relays, modules, switches, sensors, wiring, and protection devices; determine needed action. 

Inspect and test electric actuator motors, relays/modules, switches, sensors, wiring, and protection devices; determine needed action. 

Inspect and test HVAC system electrical/electronic control panel assemblies; determine needed action. 

Interface with vehicle’s on-board computer; perform diagnostic procedures using recommended electronic service tool(s) (including PC based software and/or data scan tools); determine needed action.

Mechanical Operating Systems and Related Controls

Identify causes of HVAC air and mechanical control problems; determine needed action. 

Inspect and test HVAC system air and mechanical control panel assemblies; determine needed action. 

Inspect, test, and adjust HVAC system air and mechanical control cables and linkages; determine needed action. 

Inspect and test HVAC system actuators and hoses; determine needed action. 

Inspect, test, and adjust HVAC system ducts, doors, and outlets; determine needed action.

Refrigerant Recovery, Recycling, and Handling 

Maintain and verify correct operation of certified equipment.

OFMG 1000 - Medical Terminology

PHED XXXX - First Aid, Safety, CPR

PPN 0001 - Worker Characteristics

Students will be able to demonstrate knowledge of:

1. Attendance
   1. Attends class as scheduled.
   2. Arrives/leaves on time (no tardies).
   3. Notifies instructor prior to or day of being absent.
2. Character
   1. Displays loyalty, honesty, trustworthiness.
   2. Displays dependability and reliability.
   3. Displays initiative, self-discipline and self-responsibility.
   4. Displays self-discipline and performs what is asked of them.
3. Teamwork
   1. Respects the rights of others.
   2. Maintains appropriate confidentiality.
   3. Is a team worker that is cooperative, mannerly, and appropriately assertive.
   4. Displays a customer service attitude.
   5. Seeks opportunities for continuous learning from others.
4. Appearance
   1. Demonstrates appropriate dress indicative of trade.
   2. Demonstrates professional grooming and hygiene.
   3. Presents oneself professionally each day.
5. Attitude
   1. Displays a positive and professional attitude.
   2. Displays self-confidence.
   3. Displays high expectations of success in trade.
6. Productivity
   1. Follows safety practices.
   2. Maintains a neat and clean work area.
   3. Follows directions and procedures.
   4. Completes assignments in keeping with deadlines.
7. Organization Skills
   1. Prioritizes and manages class time.
   2. Demonstrates flexibility in handling change.
8. Communications
   1. Displays appropriate nonverbal skills (eye contact, body language).
   2. Displays appropriate listening skills.
   3. Uses appropriate language on a professional level.
9. Cooperation
   1. Displays leadership skills.
   2. Appropriately handles criticism, conflicts and complaints.
   3. Demonstrates problem-solving capabilities.
   4. Maintains appropriate relationships with instructors and peers.
   5. Follows requests of instructor.
10. Respect
    1. Engages with cultural and racial diversity in a professional manner.
    2. Refrains from engaging in harassment of any kind.
    3. Encourages others to avoid harassment.

PPN 1010 - Basic Principles for Pre-PN

Vocational Relations (VR):

This content area introduces the student to the profession of nursing. The origins of nursing, the present state of the profession, and the trends for the future of practical nursing are discussed. The legal and ethical aspects of nursing are included. Nursing functions, roles, rights, and responsibilities are defined. Trends in nursing and nursing education will be explored in the light of current realities with knowledge that nursing is a responsible social discipline and all nurses must be concerned about health maintenance. Emphasis will be placed upon the practical nurse’s functions, ethical and legal rights and responsibilities as a health care provider.

Nutrition and Diet Therapy:

Nutrition provides the student practical nurse with information related to the fundamental principles of normal nutrition.  Included in this content area is a study of the basic nutrients, the use of guides for evaluation and planning of normal diets, principles for the safe and economic selection and preparation of food, and a study of selected food legislation.  Factors such as age, cultural and religious practices, and socioeconomic conditions are presented as influences on a client’s nutritional well-being. The study of basic nutrition is presented as applicable to the students own daily living habits as well as in the client care situations.  The need for an understanding of normal nutrition as a basis for the study of therapeutic diets is discussed.

Geriatric Nursing:

This content area introduces geriatric nursing and the leadership role of the practical nurse caring for older adults in long-term care environments. The normal aging process is explored with emphasis on promoting, maintaining, and restoring health in older adults.  Beside the sociological, psychological, and physiological aspects of aging, this unit will also incorporate the financial, safety, and pharmacological aspects of aging. The curriculum, using the nursing process and basic human needs as a framework will integrate cultural diversity, legal/ethical considerations, and the communication process to provide holistic care to the geriatric client.

Student Learning Outcomes:
Course Competencies:

Vocational Relations (VR):

Upon completion of this content area, the student will be able to:

1. Recognize the past, present, and changing role of the practical and professional nurse and the role of the members of the health team.
2. Assume personal responsibility for acquiring the knowledge of the practical nurse.
3. Recognize the ethical and legal responsibilities of the practical nurse as he/she relates to the client, family, physician, professional nurse, employer, and co-worker.
   1. Client rights
   2. Good Samaritan Laws
   3. Malpractice
   4. Current issues in medical ethics
   5. Confidentiality/ Health Information Portability and Accountability Act (HIPAA)
   6. Legal aspects of nursing practice
   7. Health care facility security
   8. Fire safety
   9. Multicultural diversity
4. Identify the extent of the responsibility and the protection afforded by the Nurse Practice Act.
5. Recognize the importance of health organizations and the need for active participation in practical nursing organizations.
6. Recognize career opportunities as well as the need for continuing education.
7. Identify and utilize basic various forms of communication.
   1. Verbal and nonverbal communication skills
   2. Positive and therapeutic group dynamics
   3. Develop listening skills- Active and Passive
   4. Utilize medical terminology

Nutrition and Diet Therapy:                                                                                      

Upon completion of this content area, the student will be able to:

1. Recognize that nutrition plays a vital role in the total well-being of an individual.
   1. State the common characteristics of a well-nourished vs. malnourished person
   2. Discuss the relationship between food, health, and wellness
   3. Discuss the need for nurses to be knowledgeable of nutrition
   4. Describe a detailed nutritional assessment
   5. Discuss the water compartments in the body
   6. Define and discuss the process of digestion, absorption and metabolism
   7. Describe the anatomy and physiology of the digestive system
2. Identify the functions, requirements, and sources of basic nutrients.
   1. State the essential nutrients and discuss their primary functions
   2. Discuss the functions, primary sources and classifications of carbohydrates
   3. Discuss the digestion, absorption, metabolism and elimination of carbohydrates
   4. Discuss the function and composition of protein in the body
   5. Describe the differences between complete and incomplete proteins
   6. Discuss the digestion, absorption, metabolism, and elimination of proteins
   7. Discuss the functions, sources and classifications of fats in the body
   8. Discuss the process of digestion, absorption, metabolism and elimination of fats
   9. State the function of water in the body
   10. State functions and food sources of each vitamin
   11. Discuss the fat-soluble and water-soluble vitamins
   12. Discuss the major minerals, their sources and functions of each mineral
   13. Discuss the minor minerals, their sources and functions of each mineral
3. Use basic guides for the evaluation and selection of normal diets for individuals throughout the life cycle.
   1. Demonstrate the ability to calculate basal metabolic rate (BMR), as well as body mass index (BMI)
   2. Calculate the average energy requirement Kcal needed for a client
   3. Define a balanced diet to identify ways diets can be modified for therapeutic effects
   4. Identify the basic food groups and the chief nutrients each group provides
   5. Identify nutritional requirements for pregnancy/lactation, infancy, childhood, adolescence, young-, middle-, and older- adulthood
4. Recognize the influence of physical, cultural, religious and socioeconomic factors on nutrition and factors influencing a client’s ability to adjust to prescribed dietary changes.
   1. Discuss the importance nutritional counseling
   2. Discuss criteria for planning appetizing meals
   3. Describe factors influencing the client’s ability to adjust to a prescribed diet therapy
   4. Discuss the development of food customs
   5. List food customs of various cultural groups
   6. Describe unusual food habits (i.e., pica, etc.) and possible food-related disorders
5. Identify the uses and therapeutic effects of diets associated with common medical-surgical/psychological disorders.
   1. Describe the nutritional diets and list foods found in each
   2. Discuss methods for prevention and treatment of obesity
   3. Discuss underweight dangers, causes and treatment
   4. Define and discuss the types of food allergic reactions and treatments
6. Describe methods of storing, preparing, and handling food safely.
   1. Discuss illnesses caused by microorganisms in foods and list symptoms of each
   2. State methods for the prevention of food-borne illnesses
7. Identify the effects of excesses and deficiencies of the basic nutrients on physiologic functioning.
   1. Describe the effects of protein deficiency on the healing process
   2. Describe the disease processes associated with excessive consumption of fats
   3. Describe and discuss the causes of water imbalance
   4. Discuss acid-base balance of the human body
   5. Discuss each vitamin deficit and the related symptoms
   6. Discuss methods to avoid mineral deficiencies
   7. Discuss mineral and vitamin toxicity
8. Recognize critical elements pertaining to nutrition received by oral diets, enteral, and parenteral nutrition.
   1. Understand the differences in how oral diets may be categorized based upon texture/consistency and therapeutic need.  (Ex:  Regular vs a mechanically altered diet)
   2. Monitor the client’s ability to chew and swallow
   3. Understand the role speech therapists/speech language pathologists play in evaluation of client’s abilities to identify diet needs for optimal nutrition
   4. Provide and reinforce client teaching as necessary in regards to education on special diets:  diabetic, cardiac/low sodium, etc.
   5. Evaluate client’s response/tolerance of diet and report to physician as appropriate
   6. Identify clients at risk for aspiration, ex:  feeding tubes, swallowing difficulties
   7. Understand the need for enteral nutrition and the various routes it may be administered, ex: nasogastric, gastrostomy, jejunostomy
   8. Monitor client’s weight and labs as appropriate to evaluate if nutritional needs are being met
   9. Promote client’s independence in eating

Geriatric Nursing:

Upon completion of this content area, the student will be able to:

1. Identify developmental and physiologic changes related to aging.
   1. Describe the physical and emotional effects of the aging process
   2. Describe some common physical changes among the elderly
   3. Describe the body system changes which take place with aging
2. Discuss the biological, developmental and psychosocial theories of aging.
   1. List some common myths and stereotypes about the aged and aging
   2. Describe philosophies of the major theorists on aging
   3. Describe Erickson’s stage of integrity vs. despair
3. Identify alterations common to aging in the health of the older adult and nursing interventions to promote wellness.
   1. Apply theoretical knowledge in providing basic care and health teaching to the geriatric client
   2. Describe the importance of relationships and stimulation
   3. Describe nursing measures to assist an older person to meet nutritional needs, elimination, and personal hygiene
   4. Describe ways to help the elderly balance activities and rest
   5. Describe the special needs and problems as related to the elderly
   6. State nursing measures to assist an older person to meet communication needs
4. Discuss the concerns of aging persons concerning socioeconomic, safety, security, cultural, psychosocial, physical, legal and ethical factors.
   1. Describe how an elderly person compensates for impaired proprioception
   2. Describe family dynamics involved in the caregiving of a geriatric patient
   3. List ways to help the elderly person in completing activities of daily living (ADLs)
   4. List risk factors for falls in the geriatric population
   5. List community resources for elderly people and include members of the team
   6. Discuss the dynamics of abuse among the elderly
   7. Recognize problems of the dying patient
   8. Describe important aspects of nursing care for the dying patient
   9. Discuss needs of the family of the dying patient
   10. Evaluate personal beliefs and ideas about the death and dying process
   11. Describe the five stages of death and dying (Elizabeth Kubler-Ross)
   12. State the signs of approaching death
   13. Describe techniques for informing and supporting family members when death is imminent
   14. Describe nursing responsibilities associated with postmortem care
   15. Describe the Patient’s Bill of Rights
   16. Describe differences in assisted living, adult day care, intermediate and skilled facilities, respite and hospice, and home care entities
   17. Discuss guidelines for advanced directive, the living will, and power of attorney and do not resuscitate orders
   18. Discuss guidelines for organ donation
   19. Discuss the appropriate use of physical and chemical restraints, alternative measures and legal issues
5. Discuss problems, treatments and nursing interventions related to common diseases/disorders of the elderly.
   1. Define primary degenerative dementia and secondary dementia
   2. Describe Alzheimer’s disease, physiological changes and theories related to causes
   3. Describe nursing care of a patient with dementia
   4. Identify differences between delirium and dementia
   5. Define and describe rehabilitation nursing, bowel/bladder training, and skin care, mobility training and adaptive devices
6. Discuss the leadership role of the Practical Nurse in the care of the geriatric client.

PPN 1020 - Fundamentals for Pre-PN

Upon completion of this course, the student will be able to:

1. Identify and utilize scientific principles and fundamental skills to give nursing care.
2. Demonstrate knowledge of safe nursing practice by observing and instituting safety measures as needed.
3. Demonstrate knowledge of assessment skills.
4. Identify his/her role as a member of the healthcare team.
5. Acknowledge the client’s rights and respect each client as an individual.
6. Provide appropriate nursing care, recognizing that all clients have the same basic needs of personal care and hygiene.
7. Adapt nursing care appropriately to meet the needs of the acute or chronically ill/disabled person throughout the life span.
8. Utilize the nursing process to provide individualized nursing care.
9. Recognize the influence of multicultural differences in nursing care.
10. Utilize various methods of documentation in the implementation and evaluation of nursing care, including but not limited to the following:
    1. Charting by exception
    2. Computerized documentation
    3. Diagnoses, Action and Response (DAR)      
    4. Subjective, Objective, Assessment, Planning (SOAP)
    5. Narrative
    6. Other acceptable methods
11. Demonstrates appropriate nursing documentation.
12. Demonstrate knowledge of client care organization and prioritization.
13. Use information technology in client care.
14. Apply evidence-based practice when providing client care.
15. Recognize reportable changes in client’s health status.
16. Accurately obtain and document vital signs on appropriate forms.
17. Utilize observational, assessment, and communication skills in client care.
18. Provide nursing measures designed to prevent complications of immobility.
19. Complete a client assessment including:
    1. nursing history
    2. physical assessment
    3. height/weight
    4. vital signs
20. Observe and demonstrate proper knowledge of the following:
    1. standard precautions
    2. isolation procedures   
    3. Center for Disease Control and Prevention (CDC) guidelines
    4. Occupational Safety and Health Administration (OSHA) guidelines
    5. Joint Commission (JCAHO) guidelines
21. Incorporate patient teaching and reinforcement as indicated by client care needs.
22. Identify principles related to emergency nursing including but not limited to:
    1. Cardiopulmonary Resuscitation (CPR)
    2. Automated External Defibrillator (AED) Use
    3. Foreign Body Airway Obstruction
    4. First Aid
23. Identify the Practical Nurse’s role in emergency situations.
24. Identify the principles of standard /universal precautions related to emergency situations.
25. Recognize the Practical Nurse’s legal and ethical responsibilities, including:  
    1. Good Samaritan Law
    2. Common Legal Issue
26. Identify physiological and psychological needs in emergency situations.
27. Identify standardized policies and procedure referring to:
    1.       Fire
    2.       Biohazard (i.e. Material Safety Data Sheet (MSDS), Blood borne pathogens, etc.)
    3.       Disaster- Both internal and external

PPN 1025 - Dosage Calculations for Pre-PN

PPN 1030 - Administer of Meds & Basic IV for Pre-PN

Upon completion of this course, the student will be able to:

1. Demonstrate knowledge of math skills:
   1. Demonstrate how basic mathematics is important to the safe preparation and       administration of medications

b.   Define the principle used to round-off numbers in the decimal system

1. Compute dosages relating to the calculations of drugs and solutions and recognize the computation of fractional doses must be confirmed.
   1. Define the metric, apothecary and household systems of measurement,              identifying the fundamental units of each
   2. Discuss the rationale for placing a 0 (zero) before a decimal point
   3. Identify the most commonly used equivalents in the medical field and their abbreviations
   4. Utilize methods used in conversion from one system or unit to another i.e.        ratio/proportion
   5. Utilize ratio-proportion and formula methods to compute medication dosage:
      • Dose desired divided by available dosage multiplied by quantity equals amount to give
      • Solve for x using various formulas
      • Dimensional Analysis
      • Formulas used in pediatric medications: Fried’s, Clark’s, and Young’s rules
2. Utilize selected scientific principles relative to the administration of medications.
   1. Define pharmacology
   2. Discuss the nurse’s responsibilities for administration of drug therapy
   3. Identify the laws and ethical considerations that relate to medical and nursing         practice and drug therapy
   4. Discuss factors affecting therapeutic and non-therapeutic drug actions
   5. Define abbreviations commonly used in administration of medications
   6. Identify sources of drugs; i.e., animals, plants, etc.
   7. Distinguish between generic and trade names of drugs
   8. Identify forms of medications; i.e., tablets, elixirs, solutions, etc.
   9. Define classifications of medications; i.e., analgesics, antimicrobials, cardiotonics, etc.
   10. Identify information sources (references) for drugs
3. Identify and demonstrate the principles related to the administration of medications.
   1. Discuss the importance of a client assessment prior to administration of medications
   2. List requirements of a complete drug order or prescription
   3. Identify parts of the drug label
   4. Discuss forms of drug packaging: vial, ampule, unit dose, etc.       
   5. Discuss the “Rights” of proper drug administration
   6. Discuss knowledge and skills needed to implement the “rights” of drug administration
   7. Identify, describe, and demonstrate the routes/sites/methods for administrating medications; i.e., enteral, topical, parenteral (including heparin and insulins) etc.
   8. Identify special considerations to be observed when administering medications
   9. Discuss the steps of the nursing process as it relates to the administration of medications
   10. Define and discuss medication errors and contributing factors
   11. Identify elements in documentation for safe administration of medications
   12. Discuss principles of proper and safe storage of medications
   13. List the parts of the syringe and their functions
   14. List equipment required for oral, parenteral, and intravenous drug administration
   15. Differentiate drug dosage forms for various routes and purposes of administration
   16. Discuss principles for selection of syringe/needle size used in intramuscular (IM), subcutaneous (SQ), intradermal (ID) and intravenous (IV) routes of administration in adult and pediatric clients
   17. Demonstrate principles for preparing medications from powder, vial, ampule, topicals, and liquids
   18. Discuss advantages and disadvantages of oral, parenteral, and topical routes of drug administration
   19. Discuss guidelines for rational choices of drugs, dosages, routes, and times of administration
   20. Discuss safety precautions for maintaining an intravenous line
   21. Discuss safety precautions in administration of medications including needle stick safety
4. Discuss the administration of medications to the geriatric client.
   1. Describe how pharmacokinetic change during aging and why medications may affect the elderly differently
   2. Identify factors increasing the risk of medication-related problems
   3. Discuss how responses to medications are less predictable in an older person
   4. Identify common drugs used in geriatrics and their common side effects
5. Discuss important nursing concepts in relation to the process of venipuncture.

• Discuss important aspects of patient preparation for insertion of an intravenous (IV) cannula
• Compare and contrast the characteristics between veins and arteries
• Identify advantages and disadvantages of selecting each hand or arm vein for intravenous (IV) therapy
• Contrast characteristics and uses of the various venipuncture devices
• Describe the clinical sequences for a successful intravenous (IV) cannulation

1. Display knowledge of nursing practice in relation to infusion therapy.

• Be knowledgeable of the state nurse practice act as it relates to intravenous (IV) therapy
• Describe the sequential steps for administration of intravenous (IV) infusion solutions
• Discuss the safety recommendations that reduce exposure to needlestick injuries and exposure to patient body fluids during intravenous (IV) therapy
• List the factors that interfere with the delivery of accurate IV flow rates by gravity infusion and the interventions that promote accurate infusion delivery
• Verbalize the nursing strategies that prevent intravenous (IV) therapy-related problems
• Identify requirements for documentation of intravenous (IV) infusions

1. Discuss client care and nursing practice of practical nurses in relation to central venous catheters.
   1. Describe the types and features of central venous catheters (also called central lines or CVLs)
   2. Identify the major complications associated with central venous access devices: air embolus, fibrin sheath, occlusion sepsis, and superior vena cava syndrome
   3. Be knowledgeable of the state nurse practice act as it relates to central venous catheters
2. Discuss client care and nursing practice of practical nurses in relation to peripherally inserted central catheters.

• Describe the types and features of the peripherally inserted central catheters (also called
• Identify the major complications associated with PICCs
• Be knowledgeable of the state nurse practice act as it relates to peripherally inserted central catheters

1. Discuss why and when intravenous (IV) fluid therapy is needed and the components of how the correct fluid type is selected.

• Name the two major fluid compartments in the body
• Discuss the processes by which fluid balance is maintained
• Identify important measures of electrolyte balance
• Summarize the differences between isotonic, hypotonic, and hypertonic solutions
• Recognize clinical features for fluid volume deficit and fluid volume excess
• Understand the difference between fluid replacement and fluid maintenance in relation to IV fluid therapy

1. Demonstrate knowledge of intravenous (IV) medication administration and the practical nurse’s scope of practice.

• Verbalize the sequential steps for intravenous (IV) drug administration
• Identify critical elements of therapeutic drug monitoring when the drug is administrated intravenously
• List immediate actions to be taken in the event of an adverse drug reaction
• Discuss the advantages and disadvantages of various routes of intravenous (IV) drug administration
• Describe features that differ among intravenous (IV) infusion pumps

1. Demonstrate knowledge of blood and blood component administration and the practical nurse’s scope of practice.

• Recognize potential signs and symptoms for acute hemolytic transfusion reaction
• Describe the nursing management process for blood and blood product transfusion reaction

1. Demonstrate knowledge of total parenteral nutrition (TPN) administration and the practical nurse’s scope of practice.

• Describe the indications and contraindications of total parenteral nutrition
• Discuss the components of a nutritional assessment
• Recognize the common diagnostic laboratory values used to monitor TPN
• Identify the potential complications of TPN

PPN 1035 - Pre-Req A&P

PPN 1040 - Anatomy and Physiology for Pre-PN

Upon completion of this course, the student will be able to:

1. Identify and define the basic sciences and how they affect the growth and maintenance of the human body.
   1. Define anatomy and physiology
   2. Discuss and identify prefixes, roots, and suffixes commonly used in relation to the human body
   3. Describe the organization of the body in terms of cells, tissues, organs, and systems
   4. Describe the roles and actions of chromosomes
   5. Identify characteristics of cells, list the major cell structures and describe the function of each
   6. Describe the structure and function of a glandular, soft, hard, connective, and muscle tissue
   7. Define membrane; give major types, and examples of each and their functions
   8. Discuss the anatomic terms that apply to body positions, directions, and cavities
   9. Identify organs composing the major body systems and their locations
   10. Define microorganisms, how they reproduce, and identify complications caused by microorganisms in human pathology
2. Integrate the concepts of Basic Anatomy & Physiology into holistic nursing care as defined by promotion, maintenance, and restoration of an individual.
   1. Define homeostasis
   2. Define positive and negative feedback and their application to the maintenance of homeostasis
   3. Differentiate between health and disease
   4. Explain fluid balance in the human body
3. Name and define body systems and how they work together as an integrated whole.
   1. MUSCULOSKELETAL SYSTEM
      • List and describe the three types of muscle tissue.
      • Describe oxygen debt and how exercise affects muscles.
      • Locate and name the major muscle groups and identify their major action.
      • Classify the major muscles of the body as abductors, adductors, levators, depressors, flexors, extensors, rotators, or sphincters.
      • List the ways age changes muscles.
      • Discuss functions of the skeletal system.
      • List the types of bones and give an example of each.
      • Explain the different markings and landmarks of bones.
      • Locate and name the major bones of the body and describe their function.
      • Differentiate between red and yellow bone marrow.
      • Name the types of joints and give an example of each.
      • Describe and locate the different spinal curvatures.
      • Explain the purpose of fontanels in the infant.
      • Differentiate between the male and female pelvis.
   2. NERVOUS SYSTEM
      • Describe the organization of the nervous system.
      • Explain the structure and function of a neuron.
      • Describe how nerves are made up of neurons and neuron fibers.
      • Discuss dendrite, axon, neurilemma, neuroglia, and myelin.
      • Describe the role myelin plays in nerve impulse conduction.
      • Identify functions of the sensory, motor, and connecting neuron.
      • List the steps of an action potential.
      • List some basic steps of nerve transmission at a synapse and list several neurotransmitters.
      • Describe the functions of the spinal cord.
      • Describe the differences and distribution of white and gray matter in the spinal cord.
      • Compare the differences of the sympathetic and parasympathetic nervous system.
      • Identify the locations and describe the functions of the four divisions of the brain
      • List and describe the meninges.
      • Describe the function, location, and formation of cerebrospinal fluid (CSF).
      • Identify the lobes of the cerebral hemispheres and describe their function.
      • List the subdivisions of the brain stem and their functions.
      • Describe the cerebellum and its function.
      • List the names and functions of the cranial nerves.
   3. SENSORY SYSTEM
      • Describe the functions of the sensory system.
      • List the differences between special and general senses.
      • Identify the major structures of the ear and describe the function of each.
      • Identify the major structures of the eye and describe the function of each.
      • Describe the relationship between gustation and olfaction.
      • Describe the functions of the cranial nerves in relation to the senses.
      • Describe how the sense of touch functions.
      • Explain proprioceptors and equilibrium.
      • Describe the function of hearing and hearing receptors.
      • Explain sensory adaptation.
   4. CARDIOVASCULAR SYSTEM
      • Explain the functions of blood and how blood cells are formed.
      • Describe the components of plasma and describe the three types of formed elements found in blood.
      • Describe the five types of leukocytes and their functions.
      • Define hemostasis and list the steps in blood clotting.
      • Explain how blood is typed and why it is important to accurately type blood for transfusions.
      • Discuss the four blood groups and compatibility.
      • Define Rh.
      • Describe the five different types of blood vessels along with their functions.
      • Compare the pulmonary and systemic circuits.
      • Describe the location and function of coronary arteries.
      • Describe the circulation through the heart.
      • Explain the hepatic portal system and its function.
      • Describe the differences between deep and superficial veins.
      • List factors that regulate blood flow.
      • Describe the three layers of the heart wall and explain the function and structure of the pericardium.
      • Describe the four heart chambers and the differences between the right and left sides of the heart.
      • List the sections of the aorta and the main branches of each section.
      • Describe the heart valves’ location and function.
      • Describe the cardiac cycle, pulse, blood pressure, and cardiac output.
      • List the components of and describe the function of the heart’s conduction system.
   5. RESPIRATORY SYSTEM
      • Define and describe respiration and its phases.
      • Identify and name the major structures of the respiratory system and describe their function.
      • Identify the protective mechanisms within the nose, pharynx, and larynx.
      • Differentiate between the right and left lung in terms of structure.
      • Describe pleura and its actions.
      • Describe the transfer of oxygen and carbon dioxide within the respiratory and circulatory systems.
      • Explain how respiration is controlled by the nervous system and also by chemicals within the body.
      • Describe normal and abnormal breathing patterns.
   6. DIGESTIVE SYSTEM
      • List the functions of the digestive system.
      • Describe the digestive pathway, naming each major organ.
      • Describe the layers of the digestive tract and the peritoneum.
      • Describe the function of the large and small intestines.
      • Identify and describe the accessory organs of the digestive system.
      • Describe the bile ducts and the function of bile.
      • Define and state the function of peristalsis, chyme, rugae, gastrin, mastication, digestion, absorption, villi, feces, peritoneum, and mesentery.
      • List the major digestive enzymes and describe their function.
      • Describe the digestion of fats, carbohydrates, and proteins.
      • Identify hormones that aid and regulate digestion.
      • Define metabolism, anabolism, catabolism, and basal metabolic rate (BMR).
   7. URINARY/RENAL/FLUID AND ELECTROLYTES
      • Describe the functions of the urinary systems and discuss how it works with other systems for waste elimination.
      • List the parts of the urinary system and describe their functions.
      • Define intake and output, dehydration, and edema.
      • Describe the action of the nephron in eliminating wastes from the body.
      • List the processes involved in urine formation.
      • Explain how ADH affects urine formation.
      • List the normal and abnormal components of urine.
      • Describe the process of micturition or voiding.
      • Differentiate between intracellular and extracellular water compartments.
      • Differentiate between interstitial and vascular fluid.
      • Define elements, atom, ion, electrolyte, cation, anion, salt, acid and base.
      • Describe the major functions of electrolytes in the human body, naming the most common intra- and extra-cellular electrolytes.
      • Explain how acid-base balance relates to homeostasis and define pH and its balance.
   8. REPRODUCTIVE SYSTEM/GENETICS
      • Describe the structures and functions of the reproductive organs in the male and female.
      • Describe the accessory organs of the male and female reproductive systems.
      • Differentiate between the male and female gonads and describe their functions.
      • Describe meiosis.
      • Identify secondary sex characteristics in the adult male and female.
      • Explain the menstrual cycle and how hormones affect it.
      • List the functions of the male and female sex hormones.
      • Explain the effects of negative feedback on reproduction.
      • Describe how menopause affects the body.
      • Describe a gene and differentiate between dominant and recessive genes.
      • Define heredity.
      • Explain how a person can be a carrier of a genetic trait.
      • Describe how the sex is determined in a human embryo.
   9. ENDOCRINE SYSTEM
      • Relate and compare the effects of the nervous system and the endocrine system in controlling bodily functions.
      • Explain the function of hormones and how they are regulated.
      • Identify structures (glands) located within the endocrine system.
      • List the specific hormones produced by the endocrine glands and the hormone’s effect on the body.
      • Differentiate between exocrine and endocrine glands.
      • Describe the relationship between the hypothalamus and pituitary.
      • List effects of excessive or decreased amounts of hormone secretion.
      • Define prostaglandin and differentiate between prostaglandins and hormones.
      • Describe how the endocrine system responds to stress.
   10. LYMPHATIC SYSTEM AND IMMUNITY
       • Describe the lymphatic circulation and its function.
       • Describe the functions of the spleen and thymus in relation to the immune system.
       • Explain the differences between specific and non-specific body defenses giving examples of each.
       • Describe the inflammatory process.
       • Give examples of and differentiate between passive and active immunity and natural and acquired immunity.
       • Define antigen and antibody and describe an antigen-antibody reaction.
       • Compare and contrast T cell and B cells.
       • Describe how macrophages function in immunity.
   11. INTEGUMENTARY SYSTEM
       • Describe the main functions of the skin.
       • Describe the layers of the skin and the function of each layer.
       • List the location and function of the skin’s accessory structures.
       • Describe visible changes in the skin and what they indicate.

PPN 1050 - Lab/Simulations for Pre-PN

1. Hand washing
2. Performing CPR/ AED Use/Airway Management/ Heimlich Maneuver - all age groups, according to American Heart Association (AHA) Guidelines
3. Measuring vital signs
4. Maintaining client safety
5. Utilizing universal/ standard precautions
6. Transferring clients
7. Positioning clients
8. Performing range of motion (ROM) exercises
9. Bed making
10. Performing hygiene measures
11. Assisting with elimination
12. Collecting specimens
13. Applying anti-embolism stockings/devices
14.  
15. Measuring Intake/Output
16. Performing sterile procedures
17. Supplying oxygen therapy
18. Providing tracheostomy care
19.  
20. Administering a tube feeding
21. Performing wound care
22. Applying principles of the nursing process
23. Performing post-mortem care
24. Applying and removing restraints
25. Performing urinary catheterization
26. Use of pulse oximetry
27. Assist in the assessment of emergency situations
28. Application of bandages, binders, and splints
29. Irrigation: urinary catheter, bladder, wound, ear, nose, or eye
30. K-Pad application
31. Urinary catheter: insertion, maintenance, care, and removal of
32. Gastric tube: care and irrigation
33. Ostomy Care
34. Aseptic measures
35. Initiating and maintaining isolation precautions
36. Oral hygiene/denture care
37. Blood glucose monitoring
38. Patient assessment

1. Administer medications per the “Rights” of administration.
2. Safely calculates and/or converts dosages according to prescribed standards.
3. Document accurately the administration of medications given.
4. Implements appropriate safety measures in relation to medication administration.
5. Selects and demonstrates appropriate use of equipment/supplies necessary for administration of medications.
6. Describe the proper way to draw up and administer insulin.
7. Demonstrates the ability to interpret and transcribe medication orders accurately.
8. Apply critical thinking to the principles of medication administration.
9. Demonstrate effective use of the time management skills with administration of medications.
10. Outline the nursing action to be taken if complications occur from medication administration.
11. Model safe use of selected IV equipment
12. When given a prescribed quantity of fluid to be infused, calculates the flow rate correctly.
13. Select appropriate sites for and demonstrate insertion of IV infusion devices.
14. Correctly and aseptically starts an IV infusion.
15. Demonstrate use of infusion pumps and controllers accurately.
16. Demonstrate assembling and setting up IV solutions with tubing and needles.
17. Discontinue an IV infusion and IV device safely.
18. Employ safe, effective care of patients receiving IV therapy and discuss the signs and symptoms of complications

PPN 1060 - Medical & Surgical Nursing I

Upon completion of this course, the student will be able to:

1. Safely and effectively apply scientific principles of nursing to the care of the adult medical-surgical patient.
2. Recognize the grieving process:
   1. Trauma
   2. Terminal illness
   3. Complications of perioperative care
3. Identify the PN’s role in providing care to the acutely ill patient.
4. Recognize pathophysiological changes related to disease processes in the care of the adult patient.
   1. Identify signs and symptoms of diseases related to each body system
   2. Identify diagnostic studies in relation to each body system
   3. Identify treatment modalities as related to diseases
   4. Identify nursing measures as indicated in the following disorders:
      • Fluid and Electrolyte Balance Disorders
        1. Differentiate among the following fluid compartments: intracellular, extracellular, interstitial, and intravascular.
        2. Discuss at least four major nursing responsibilities associated with laboratory tests ordered by a clinician.
        3. In the clinical laboratory, demonstrate a client and family teaching session, emphasizing the importance of fluid and electrolyte balance and the types of care that may be needed for the client.
        4. Identify at least four possible causes of the two major types of fluid imbalances (fluid volume excess and fluid volume deficit), including at least two nursing considerations for each cause.
        5. State at least two nursing considerations for each: dependent edema, sacral edema, pitting and non-pitting edema, and pulmonary edema.
        6. State the normal serum levels for the following electrolytes: sodium, potassium, calcium, magnesium, chloride, and phosphorus.
        7. Identify at least four causes of each type of electrolyte imbalance.
        8. Discuss the major symptoms associated with each type of electrolyte imbalance, stating at least three nursing considerations related to each condition.
        9. Differentiate among the four major types of acid-base imbalances: respiratory acidosis, respiratory alkalosis, metabolic acidosis, and metabolic alkalosis.
        10. Identify at least four nursing considerations related to the data collection, assessment, monitoring, and care of a client with acidosis and a client with alkalosis.
      • Neurological Disorders
        1. List physiological changes that occur in the nervous system with aging.
        2. Discuss the Glasgow coma scale.
        3. Identify the significant subjective and objective data related to the nervous system that should be obtained for a patient during assessment.
        4. Explain the importance of prevention in problems of the nervous system, and give several examples of prevention.
        5. Differentiate between normal and common abnormal findings of a physical assessment of the nervous system.
        6. List common laboratory and diagnostic examinations for evaluation of neurological disorders.
        7. Differentiate among the following diagnostic tests: computed tomography (CT), positron emission tomography (PET), magnetic resonance imaging (MRI), cerebral angiography, cerebral arteriography, myelography, brain scan, electroencephalography, and videotelemetry.
        8. Discuss the nursing care involved for a client before and after a lumbar puncture (LP).
        9. Compare and contrast migraine and cluster headaches, including nursing considerations for each condition.
        10. List four classifications of seizures, their characteristics, clinical signs, aura, and postictal period.
        11. Identify the main characteristics of at least three types of partial seizures and at least six types of general seizures.
        12. Discuss the causes, signs and symptoms, and nursing implications for the following disorders involving nerves: trigeminal neuralgia, Bell’s palsy, and herpes zoster.
        13. Discuss various neurological disturbances in motor function and sensory/perceptual function.
        14. Compare paraplegia with quadriplegia, including a discussion of at least four differences in nursing care for each condition.
        15. Give examples of six degenerative neurological diseases and explain the etiology/pathophysiology, clinical manifestations, assessment, diagnostic tests, medical management, and nursing interventions for each.
        16. Describe at least five signs and symptoms, therapies, and at least five nursing considerations for each of the following degenerative disorders: multiple sclerosis, Parkinson’s disease, myasthenia gravis, Huntington’s disease, and amyotrophic lateral sclerosis.
        17. Discuss the causes, signs and symptoms, therapies, and at least five nursing considerations for each of the following inflammatory disorders: brain abscess, meningitis, encephalitis, Guillain-Barré syndrome, post-polio syndrome, and acute transverse myelitis.
        18. Discuss the etiology/pathophysiology, clinical manifestations, assessment, diagnostic tests, medical management, and nursing interventions for intracranial tumors, craniocerebral trauma, and spinal trauma.
        19. List five signs and symptoms of increased intracranial pressure and why they occur, as well as nursing interventions that decrease intracranial pressure.
        20. Explain the nursing care required for clients with concussion, brain laceration and contusion, skull fractures, and hematoma.
        21. Identify at least three pre- and postoperative nursing considerations for a client undergoing craniotomy.
        22. Discuss the etiology/pathophysiology, clinical manifestations, assessment, diagnostic tests, medical management, and nursing interventions for a stroke patient.
        23. Explain the mechanism of injury to the brain that occurs with a stroke and traumatic brain injury.
        24. Discuss patient teaching and home care planning for the patient with stroke, multiple sclerosis (MS), Parkinson’s disease, and myasthenia gravis.
      • Sensory Disorders
        1. Describe two changes in the sensory system that occurs as a result of the normal aging process.
        2. Describe the purpose, significance of results, and nursing responsibilities related to diagnostic studies of the visual and auditory systems.
        3. Describe age-related changes in the visual and auditory systems and differences in assessment findings.
        4. State at least ten nursing considerations for the care of the client with: a visual deficit, including pre- and postoperative nursing considerations; a hearing deficit.
        5. Define radial keratotomy, photorefractive keratectomy (PRK), and laser-assisted in situ keratomileusis (LASIK).
        6. Define the following refractive errors: myopia, hyperopia, astigmatism, and presbyopia.
        7. Describe the following: inflammatory and infectious eye disorders (conjunctivitis, blepharitis, hordeolum, chalazion, trachoma, and keratitis); structural disorders (ectropion, entropion, and ptosis).
        8. Differentiate chronic open-angle glaucoma, acute closed-angle glaucoma, and secondary glaucoma, identifying at least three nursing considerations for each disorder.
        9. Explain the causes and treatments for cataracts.
        10. Identify at least two nursing considerations for each of the following types of eye traumas: hematoma, foreign bodies, hyphema, chemical burns, corneal abrasions, and detached retina.
        11. Describe inflammatory conditions of the lid, conjunctiva, and cornea with etiology/pathophysiology, clinical manifestations, assessment, diagnostic tests, medical management, nursing interventions, patient teaching, and prognosis.
        12. Compare the nature of cataracts, diabetic retinopathy, retinal detachment, glaucoma, and macular degeneration, and the etiology/pathophysiology, clinical manifestations, assessment, diagnostic tests, medical management, nursing interventions, patient teaching, and prognosis.
        13. Discuss corneal injuries including etiology/pathophysiology, clinical manifestations, assessment, diagnostic tests, medical management, nursing interventions, patient teaching, and prognosis.
        14. List tips for communicating with hearing- and sight-impaired people.
        15. Give patient instructions regarding care of the eye and ear in accordance with written protocol.
        16. Compare and contrast conductive hearing loss, sensorineural hearing loss, central hearing loss, and functional hearing loss.
        17. Discuss noninfectious disorders of the ear, including etiology/pathophysiology, clinical manifestations, assessment, diagnostic tests, medical management, nursing interventions, patient teaching, and prognosis.
        18. Discuss the causes and at least two nursing interventions for each of the following disorders of the external ear: impacted earwax, furuncles, foreign objects, external otitis, fungal infections, and punctured tympanic membrane; and disorders of the middle ear: otitis media, serous otitis media, acute purulent otitis media, and chronic otitis media.
        19. Describe the appropriate care of the hearing aid.
        20. Describe the care of a client who is to undergo a tympanoplasty and myringotomy with insertion of tympanostomy tubes.
        21. Identify communication resources for people with visual and/or hearing impairment.
        22. Describe home health considerations for people with eye or ear disorders, surgery, or visual and hearing impairments.
        23. Describe the various surgeries of the ear, including the nursing interventions, patient teaching, and prognosis.
        24. Discuss at least three nursing considerations for a client with Meniere’s disease.
        25. Identify at least two nursing considerations for clients with a tactile, gustatory, or olfactory disorder.
      • Respiratory Disorders
        1. Differentiate the following Respiratory disorders: Acute asthma, streptococcal throat infectious, influenza, laryngitis, bronchitis, pneumonia, pleurisy, histoplasmosis, tuberculosis, and emphysema.
        2. Describe nursing interventions to assist patients with retained pulmonary secretions.
        3. Identify signs and symptoms that indicate a patient is experiencing hypoxia.
        4. Identify strategies the nurse can teach patients to decrease the risk of infection.
        5. Differentiate between tuberculosis infection and tuberculosis.
        6. Discuss medications commonly prescribed for the patient with tuberculosis.
        7. Discuss the principle of low-flow oxygen required for patients with emphysema.
        8. Compare/contrast nursing assessment and interventions for the patient with chronic obstructive pulmonary disease (COPD) and the patient with pneumonia.
        9. Discuss nursing interventions for the patient with a laryngectomy.
        10. Identify possible nursing diagnoses for the patient with altered respiratory function.
        11. Identify nursing interventions relevant to psychosocial concerns of the patient with altered respiratory functions.
        12. Discuss risk factors associated with pulmonary emboli.
      • Cardiovascular or Peripheral Vascular Disorders
        1. Discuss the location, size, and position of the heart.
        2. Identify the chambers of the heart.
        3. List the functions of the chambers of the heart.
        4. Identify the valves of the heart and their locations.
        5. Discuss the electrical conduction system that causes the cardiac muscle fibers to contract.
        6. Explain what produces the two main heart sounds.
        7. Trace the path of blood through the coronary circulation.
        8. Discuss risk factors in coronary artery disease (CAD), differentiating factors which can be modified and those that cannot.
        9. Describe diagnostic tests used to evaluate cardiovascular function.
        10. Describe five cardiac dysrhythmias.
        11. Compare etiology/pathophysiology, signs and systems, medical management, and nursing interventions for patients with angina pectoris, and myocardial infarction, or heart failure.
        12. Specify patient teaching for patients with cardiac dysrhythmias, angina pectoris, myocardial infarction, heart failure, and valvular heart disease.
        13. Discuss the signs and symptoms of pulmonary edema.
        14. Discuss medical management and nursing interventions for the patient with pulmonary edema.
        15. Identify risk factors associated with peripheral vascular system.
        16. Describe the effects of aging on the peripheral vascular system.
        17. Compare and contrast signs and symptoms associated with arterial and venous disorder.
        18. Discuss nursing interventions for arterial and venous disorders.
        19. Compare essential (primary) hypertension and secondary hypertension.
        20. Discuss the importance of patient education for hypertension.
        21. Discuss appropriate patient education for thrombophlebitis.
      • Endocrine Disorders
        1. Discuss the etiology/pathophysiology, clinical manifestations, assessment, diagnostic tests, medical management, nursing interventions, patient teaching, and prognosis for patients with acromegaly, gigantism, dwarfism, diabetes insipidus, syndrome of inappropriate antidiuretic hormone (SIADH), hyperthyroidism, hypothyroidism, goiter, thyroid cancer, hyperparathyroidism, hypoparathyroidism, Cushing’s syndrome, and Addison’s disease.
        2. Name the common laboratory tests and radiology procedures performed to evaluate functioning of the pituitary, thyroid, parathyroid, and adrenal glands, and pancreas.
        3. Explain how to test for Chvostek’s sign, Trousseau’s sign, and carpopedal spasms.
        4. Differentiate the four major tests used to test blood glucose levels.
        5. Describe the difference between gigantism and acromegaly, and SIADH and diabetes insipidus.
        6. Compare and contrast Graves’ disease, cretinism, and myxedema, including at least three nursing considerations for each.
        7. List two significant complications that may occur after thyroidectomy.
        8. Identify at least five pre- and postoperative nursing considerations for a client who needs a thyroidectomy.
        9. Explain the differences between hyperparathyroidism and hypoparathyroidism.
        10. Describe the three major adrenal gland disorders: Cushing’s syndrome, primary aldosteronism, and Addison’s disease.
        11. Describe the etiology/pathophysiology, clinical manifestations, assessment, diagnostic tests, medical management, nursing interventions, patient teaching, and prognosis for patient with diabetes mellitus.
        12. Explain the interrelationship of nutrition, exercise, and medication in the control of diabetes mellitus.
        13. Discuss the various insulin types and their characteristics.
        14. Differentiate between the signs and symptoms of hyperglycemia and hypoglycemia.
        15. List five nursing interventions that foster self-care in the activities of daily living of the patient with diabetes mellitus.
        16. Discuss the acute and long-term complications of diabetes mellitus.
        17. Differentiate among the following type: type 1 and type 2 diabetes mellitus, gestational diabetes, and impaired glucose homeostasis.
        18. Compare and contrast hypoglycemia, hyperglycemia, diabetic ketoacidosis (DKA), and nonketotic hyperosmolar state, including causes, signs and symptoms, treatment, and nursing considerations.
        19. Identify two examples of macrovascular and microvascular complications of diabetes.
        20. Prepare a diabetic client teaching plan that addresses at least ten topics for discussion.
        21. Demonstrate the use of a blood glucose monitor in the skills laboratory
      • Gastrointestinal Disorders
        1. Describe common diagnostic tests performed on clients with gastrointestinal disorders.
        2. Describe nursing measures after liver biopsy.
        3. Explain nursing management of clients undergoing diagnostic testing for a gastrointestinal disorder.
        4. Discuss assessment findings and treatment of eating disorders, esophageal disorders, and gastric disorders.
        5. Describe the nursing management of a client with a nasogastric or gastrointestinal tube or gastrostomy.
        6. Identify strategies for relieving upper gastrointestinal discomfort.
        7. Discuss the nursing management of clients undergoing gastric surgery.
        8. List factors that contribute to constipation and diarrhea and describe nursing management for clients with these problems.
        9. Explain the symptoms of irritable bowel syndrome.
        10. Contrast Crohn’s disease and ulcerative colitis.
        11. Describe the features of appendicitis and peritonitis.
        12. Describe nursing management for a client with acute abdominal inflammatory disorders.
        13. Describe the nurse’s role as related to care measures for the client with intestinal obstruction.
        14. Differentiate between diverticulosis and diverticulitis.
        15. Identify factors that contribute to the formation of an abdominal hernia.
        16. Discuss nursing management for a client requiring surgical repair of a hernia.
        17. Describe warning signs of colorectal cancer.
        18. List common problems that accompany anorectal disorders.
        19. Explain possible causes of jaundice.
        20. List common findings manifested by clients with cirrhosis.
        21. Discuss common complications of cirrhosis.
        22. Identify the modes of transmission of viral hepatitis.
        23. Discuss nursing management for clients with a medically or surgically treated liver disorder.
        24. Identify factors that contribute to, signs and symptoms of, and medical treatments for cholecystitis.
        25. Name techniques for gallbladder removal.
        26. Summarize the nursing management of clients undergoing medical or surgical treatment of a gallbladder disorder.
        27. Describe the treatment and nursing management of pancreatitis.
        28. Describe the treatment of pancreatic carcinoma.
        29. Explain the nursing management of clients undergoing pancreatic surgery.
        30. Differentiate between ileostomy and colostomy.
        31. Discuss preoperative nursing care of a client undergoing ostomy surgery.
        32. List complications associated with ostomy surgery.
        33. Discuss postoperative nursing management of a client with an ileostomy.
        34. Describe the components used to apply and collect stool from an intestinal ostomy.
        35. Cite reasons for changing an ostomy appliance.
        36. Explain how stool is released from a continent ileostomy.
        37. Describe the two-part procedure needed to create an ileoanal reservoir.
        38. Discuss various types of colostomies.
        39. Explain ways that clients with descending or sigmoid colostomies may regulate bowel elimination.
      • Urinary/Renal Disorders
        1. Discuss the purpose and nursing responsibilities related to the common diagnostic tests and procedures performed on the urine, kidneys, ureters, and bladder.
        2. Discuss the prevention of and observation for side effects of diuretic therapy.
        3. Discuss the treatment and nursing care for urinary incontinence.
        4. Describe the treatment and care of acute and chronic glomerulonephritis patient.
        5. Identify methods of preventing complications and renal damage in the patient with an infection of the urinary tract.
        6. Discuss treatment and nursing interventions for the patient with urinary calculi and methods of preventing their formation.
        7. Discuss treatment and care for patients with acute and chronic renal failure.
        8. Explain the purpose of dialysis and differentiate between peritoneal dialysis and hemodialysis.
        9. Differentiate preoperative and postoperative nursing interventions for patients with the following methods of urinary diversion: cutaneous ureterostomy and ileal conduit.
        10. Discuss nursing interventions for diagnostic studies of the urinary system.
        11. Identify the nursing responsibilities related to dressings, drains, and urinary drainage tubes after surgery on the urinary tract.
      • Reproductive Disorders
        1. Discuss the impact of illness on the patient’s sexuality.
        2. Describe nursing interventions for patients with menstrual disturbances.
        3. Discuss nursing interventions for the patient undergoing diagnostic studies related to the reproductive system.
        4. Discuss the importance of the Papanicolaou (Pap) smear test in early detection of cervical cancer.
        5. Describe the treatment and care of the patient with pelvic inflammatory disease (PID), endometriosis, and ovarian cancer.
        6. Identify the clinical manifestations of a vaginal fistula.
        7. Describe the preoperative and postoperative nursing interventions for the patient requiring major surgery of the female reproductive system.
        8. Describe the common problems with cystocele, rectocele, and the related medical management and nursing interventions.
        9. Discuss surgical approaches for cancer of the breast.
        10. Discuss nursing interventions for the patient who has had a modified radical mastectomy, including discharge instruction.
        11. Describe nursing interventions for the patient with prostatitis.
        12. Distinguish between hydrocele and varicocele.
        13. Discuss the importance of monthly testicular self-examination beginning at 15 years of age in males.
        14. Discuss patient education related to prevention of sexually transmitted diseases
      • Musculoskeletal Disorders
        1. Discuss the diagnostic procedures pertinent to musculoskeletal function.
        2. Compare methods of assessing circulation, nerve damage, and infection in a patient who has a traumatic insult to the musculoskeletal system.
        3. Identify at least four major components of nursing care necessary to protect the client from the hazards of immobilization.
        4. Compare the medical regimens for patients suffering from gouty arthritis, rheumatoid arthritis, and osteoarthritis.
        5. Describe the nursing interventions appropriate for degenerative joint disease (osteoarthritis and ankylosing spondylitis).
        6. List at least four healthy lifestyle measures people can practice to reduce the risk of developing osteoporosis.
        7. Describe the surgical intervention for arthritis of the hip and knee.
        8. Describe the nursing interventions for the patient undergoing a total hip or knee replacement.
        9. Discuss nursing interventions appropriate for a patient with a fractured hip after open reduction with internal fixation (ORIF) and bipolar hip prosthesis (hemiarthroplasty).
        10. Discuss at least six important areas of nursing care for the client who has had an amputation and now has a limb prosthesis.
        11. Describe the phenomenon of phantom pain.
        12. State at least three nursing considerations for clients with temporomandibular joint (TMJ), muscular dystrophy, and osteoporosis.
        13. Differentiate between skin traction and skeletal traction, including indications and nursing considerations for each type of traction.
        14. List at least two types of skin and skeletal traction.
        15. Discuss at least three nursing measures for care of clients with the following treatments: external fixation, ORIF, and arthroplasty.
        16. Identify at least nine complications of fractures or bone surgery.
        17. Explain the difference between primary and metastatic bone tumors.
        18. Discuss the physiology of fracture healing (hematoma, granulation tissue, and callus formation).
        19. Describe the signs and symptoms of compartment syndrome.
        20. List nursing interventions appropriate for a fat embolism.
        21. List four nursing interventions appropriate for bone cancer.
      • Integumentary Disorders
        1. Identify at least eight types of skin lesions, providing an example of each type.
        2. State at least four possible nursing diagnoses for a client with a chronic skin disorder.
        3. Relate at least three nursing interventions for the care of a client with pruritus.
        4. Discuss the following conditions, including at least two nursing considerations for each condition: acute and chronic skin conditions (urticaria, vitiligo, dermatitis, eczema, and psoriasis); infections (warts, condylomata acuminata, impetigo, and folliculitis); parasitic infestations (scabies, lice, bedbugs); and sebaceous gland disorders (sebaceous cysts, seborrhea, seborrheic dermatitis, and dandruff).
        5. Describe at least four types of dressings, four types of topical medications, and the processes of debridement and skin grafting that may be used when treating burns.
        6. State the pathophysiology involved in a burn injury.
        7. Discuss the stages of burn care with appropriate nursing interventions.
        8. Identify the methods used to classify the extent of a burn injury.
        9. Identify at least five complications that occur during burn recovery.
        10. Discuss at least four nursing considerations during the rehabilitative stage of burn healing.
        11. Identify three common nonmalignant and malignant skin lesions.
        12. Discuss at least four interventions that can be used to prevent skin cancer.
      • Hematologic/Lymphatic Disorders
        1. List the common diagnostic tests for evaluation of blood and lymph disorders, and discuss the significance of the results.
        2. Apply the nursing process to care of the patient with disorders of the hematological and lymphatic systems.
        3. Compare and contrast the different types of anemia in terms of pathophysiology, assessment, medical management, and nursing interventions.
        4. Compare and contrast the disorders of coagulation (thrombocytopenia, hemophilia, disseminated intravascular coagulopathy (DIC)) in terms of pathophysiology, assessment, and nursing interventions.
        5. Discuss medical management of patients with hemophilia and disseminated intravascular coagulopathy (DIC).
        6. List six signs and symptoms associated with hypovolemic shock.
        7. Discuss the important aspects that should be presented in patient teaching and home care planning for the patient with pernicious anemia.
        8. Discuss the prognosis for patients with acute and chronic leukemia.
        9. Discuss the nursing intervention and the patient teaching for the patient with multiple myeloma.
        10. Discuss the primary goal of nursing interventions for the patient with lymphedema.
        11. Differentiate between Hodgkin’s disease and non-Hodgkin’s lymphomas and related medical management and nursing interventions.
      • 1. Discuss the risk factors for the development of and the warning signs.
        2. Discuss development, preventions and detection of cancer.
        3. Define the terminology used to describe cellular changes, characteristics of malignant cells, and types of malignancies.
        4. Describe the pathophysiology of cancer, including the characteristics of malignant cells and the nature of metastasis.
        5. Describe the major categories of chemotherapeutic agents.
        6. Describe the process of metastasis.
        7. Describe reasons for delay in seeking medical care when diagnosis of cancer is suspected.
        8. List common diagnostic test used to identify the presence of cancer.
        9. Define the systems of tumor classification: grading and staging.
        10. Discuss general guidelines for the use of pain relief measures of the patient with advanced cancer.
        11. Describe nursing interventions for the individual undergoing surgery, radiation therapy, chemotherapy, bone marrow or peripheral stem cell transplantation.
      • Immune Disorders
        1. Differentiate between natural and acquired immunity.
        2. Describe mechanisms of immune response.
        3. Compare and contrast humoral and cell-mediated immunity.
        4. Explain the concepts of immunocompetency, immunodeficiency, and autoimmunity.
        5. Discuss factors that influence the development of hypersensitivity.
        6. Identify the clinical manifestations of anaphylaxis.
        7. Outline the immediate aggressive treatment of systemic anaphylactic reaction.
        8. Discuss selection of blood donors, typing and cross-matching, storage, and administration in the prevention of transfusion reaction.
        9. Discuss the causation of autoimmune disorders; explain plasmapheresis in the treatment of autoimmune diseases.
        10. Explain an immunodeficiency disease.

• Human Immunodeficiency Virus (HIV)/ Autoimmune Deficiency Syndrome (AIDS)

1. Describe the agent that causes HIV.
2. Describe definition of AIDS given by the Centers for Disease Control and Prevention.
3. Explain the difference between HIV infection, HIV Disease, and AIDS.
4. Describe the progression of HIV infection.
5. Discuss how HIV is and is not transmitted.
6. Discuss the pathophysiology of HIV disease.
7. Discuss the laboratory and diagnostic tests related to HIV disease.
8. Describe patients who are at risk for HIV infection.
9. Discuss the nurse’s role in assisting the HIV-infected patient with coping, grieving, reducing anxiety, and minimizing social isolation.
10. Identify signs and symptoms that may be indicative of HIV disease.
11. Identify opportunistic infections associated with advanced HIV and/or AIDS.
12. Discuss treatments and nursing care for the patient with AIDS.

• Care of the Surgical Patient

1. Identify the purposes of surgery.
2. Distinguish among elective, urgent, and emergency surgery.
3. Describe the pre-admission process.
4. Discuss laboratory, diagnostic tests and procedures required during perioperative phase.
5. Discuss factors which influence an individual’s surgical outcome.
6. Discuss considerations for the older surgical patient during the perioperative phases.
7. Discuss the emotional impact of surgery.
8. Describe the care of the client during the pre-operative surgical phase including:
9. Describe the care of the client during the intra-operative surgical phase.
10. Describe the care of the client during the immediate post-operative surgical phase.
11. Describe the care of the client during the later post-operative surgical phase.
12. Discuss the use of pain medication and their effects related to anesthesia
13. Discuss the nurse’s role in informed consent
14. Identify medications that are frequently used pre- and post-operatively.
15. Discuss how the client’s daily medications impact surgery.
16. Discuss the complications of anesthesia.
17. Discuss safety as it relates to the surgical patient during the perioperative phases.
18. Discuss the nursing process in care of the postoperative patient.
19. Discuss postoperative discharge criteria.
20. Identify and discuss common complications during the perioperative phases.
21. Describe the stages of the healing process and complications related to the surgical incision.

PRAR 2110 - Patient Care Skills for the PTA

1. Safely and skillfully demonstrate basic patient care techniques.
2. Accurately demonstrate data collection skills used in physical therapy. 

QLTS 1110 - Communication in LTSS

• Identify effective strategies for communication with a variety of audiences, including choosing the most effective medium for communication.
• Use positive and respectful verbal, non-verbal and written communication in a way that can be understood by the individual, and actively listens and responds to him or her in a respectful, caring manner.
• Explain services and service terms to the individual being supported and his or her family members.
• Communicate with the individual and his or her family in a respectful and culturally appropriate way.

QLTS 1120 - Professionalism and Ethics in LTSS

This course stresses the importance of working in a professional, ethical manner in support situations while maintaining confidentiality and respecting individual and family rights. The importance of a professional orientation will be explained including strategies for supporting individuals while preserving their dignity/independence, identifying appropriate versus inappropriate professional performance, and when to seek guidance from a supervisor. The learner will establish ways to apply ethical guidelines to daily practice in decision-making, inform individuals and their families of rights based on a balance of choice and an individual’s best interest, and communicate confidential information following laws and regulations by setting. A compliance update on protected health information (PHI) under HIPAA will be provided. The learner will have the opportunity to apply these new skills in the various Long-Term Services & Supports service settings.

Student Learning Outcomes:
 This course prepares the DSW to know and do the following:

• Follow relevant laws and regulations and is guided by ethical standards when doing work tasks.
• Support individuals in a collaborative manner and maintain professional boundaries.
• Show professionalism by being on time, dressing appropriately for the job, and being responsible in all work tasks.
• Seek to reduce personal stress and increase wellness.
• Respect the individual and his or her family’s right to privacy, respect, and dignity.
• Maintains confidentiality in all spoken and written communication, and follows in the rules in the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and other relevant legal guidelines. 

QLTS 1130 - Empowerment and Advocacy in LTSS

• Help the individual set goals, make informed choices, and follow-through on responsibilities.
• Support the individual to advocate for him or herself by encouraging the individual to speak for his or her self.
• Support the individual to get needed services, support and resources.
• Assist the individual get past barriers to get needed services.
• Tell the individual and his or her family their rights and how they are protected.  • ities

QLTS 1140 - Safety Competency in LTSS

This course covers material to ensure the safety of an individual, while balancing choice and appropriate levels of risk-taking.  The primary responsibility of a direct service worker is to protect individuals from harm in various support situations.  The learner will receive information about specific safety strategies to handle situations of abuse, neglect, exploitation, accident prevention, and other hazards.  Techniques will be evaluated for avoiding unsafe situations and using appropriate procedures will be examined to help ensure safety during every day and emergency circumstances.  Universal precautions, first aid, and infection control will be promoted.  The learner will have the opportunity to apply these new skills in the various Long-Term Services & Supports service settings.

Student Learning Outcomes:
This course prepares the DSW to know and do the following:

• Demonstrate the ability to identify, prevent, and report situations of abuse, exploitation, and neglect according to laws and agency rules.
• Recognize signs of abuse and neglect, including the inappropriate use of restraints, and works to prevent them.
• Maintain the safety of an individual in the case of an emergency.
• Help individuals to be safe and learn to be safe in the community.
• Use universal precautions and give first aid as needed in an emergency. 

QLTS 1150 - Education, Training, and Self-Development in LTSS

This is a capstone course that is designed to demonstrate the accumulated knowledge, skills, and abilities of the learner. Demonstration is required regarding how the learner’s knowledge, skills, abilities, and intellectual behaviors can be applied directly to improve the quality of support for the individual.

Student Learning Outcomes:
This course prepares the DSW to know and do the following:

• Create a personal development plan and identify his or her career and/or college plan, with the support of a QuILTSS mentor.
• Demonstrate self-objectivity in assessing professional strengths and weaknesses.
• Complete training and continues to develop skills and seek certification.
• Seek feedback from many sources and use to improve work performance and skills.
• Learn and stay current with technology used for documentation, communication and other work activities.

QLTS 1160 - Health and Wellness in LTSS

The DSW plays a vital role in helping an individual achieve and maintain good physical, emotional, and spiritual health, which is essential for positive well-being. This course is designed to promote the need for a healthy lifestyle. Focus will be directed on various techniques to assist in personal care (grooming and hygiene) activities, encourage healthy choices to help prevent accidents and illness, and provide appropriate level of support to individuals taking an active role in decisions affecting their wellness. Common strategies will be discussed to properly assist with medical appointments, document and report treatment provided within the organization’s policies and regulations, and identify the signs and symptoms of common health problems, and taking appropriate action within the scope of training. The ability to recognize and demonstrate universal measures and precautions related to infection control procedures will be addressed. The learner will have the opportunity to apply these new skills in the various Long Term Services & Supports service settings.

Student Learning Outcomes:
 This course prepares the DSW to know and do the following:

• Support the spiritual, emotional, and social wellbeing of the individual.
• Give medications or assist the individual to take medication while following all laws and safety rules.
• Assist the individual to learn disease prevention and maintain good health.
• Assist the individual to use infection control procedures and prevent illness.
• Help the individual make and keep regular health and dental care appointments.
• Help the individual follow health care plans and use medical equipment as needed.
• Help the individual to learn the signs of common health problems and take actions to improve health.

QLTS 1210 - Person-Centered Practice (PCP) Competency

The purpose of this course is for the learner to develop the necessary skills for the planning, providing, and organizing of services personalized to the specific needs of an individual with a disability or an older adult. The learner will understand the process for identifying the needs, wants, and preferences of the individual to help facilitate support plans based on these findings. The learner will apply approaches to guide the individual towards independent decision-making, achievement of goals, improved interactions within the community, and self-advocacy of quality services. The learner will have the opportunity to apply these new skills in the various Long Term Services & Supports service settings. 

Student Learning Outcomes:
 This course prepares the DSW to know and do the following:

• Help design services or support plans based on the choices and goals of the individual supported, while involving the individual in the process.
• Build collaborative, professional relationships with the individual and others on the support team.
• Provide supports and services to help the individual achieve his or her goals.
• Participate as an active member of service or support team.
• Work in partnership with the individual to track progress toward goals and adjust services as needed and desired by individual.
• Gather and review information about an individual to provide quality services.
• Complete and submit documentation of services on time. 

QLTS 1220 - Evaluation and Observation in LTSS

This course provides the learner with a background in the core knowledge required to effectively evaluate and observe individuals while applying industry and employer-specific standards. Acceptable observation, monitoring, data collection, documentation, and evaluating techniques will be identified and discussed to promote appropriate decision-making. The learner will gain the basic skills needed to closely track an individual’s physical and emotional health for baseline measures and monitor for significant changes. A variety of methods will be introduced to gather information formally and informally based on specific scenarios to guide appropriate levels of services, promote efficacy of those services, and determine if support goals have been met. The learner will have the opportunity to apply these new skills in the various Long Term Services & Supports service settings.

Student Learning Outcomes:
This course prepares the DSW to know and do the following:

• Help with the assessment process by gathering information from many sources.
• Use the results of assessments to develop service and support options, discuss these options with the individual and with team members to guide support work.
• Collect data about individual goals and satisfaction with services.
• Observe the health and behavior of the individual within his or her cultural context.

QLTS 1230 - Community Inclusion and Networking in LTSS

The purpose of this course is for the learner to develop the skills needed to help an individual become a part of the community through valued roles and relationships, and to assist them with major transitions that occur in community life. The ability to coordinate a community inclusion action plan to identify personalized community preferences and goals will be explained. Coordinating and facilitating activities with the individual will be discussed and include friendship and peer interactions, communication with family, community outings, and social functions. Techniques will be shared on how to gather resources for the individual to reach their vocational, educational, and career goals. The learner will be given methods to help the individual learn to network within informal support groups, identify job opportunities along with training and retention efforts, and promote the right to live in the community of choice using natural supports. The learner will have the opportunity to apply these new skills in the various Long Term Services & Supports service settings.

Student Learning Outcomes:
This course prepares the DSW to know and do the following:

• Encourage and assist individuals in connecting with others and developing valued social and/or work roles based on his or her choices.
• Support the individual by helping to connect individual with friends and to live and be included in the community of his or her choice.
• Help the individual transition between services and adapt to life changes, including moving into home and community based settings.
• Respect the role of family members in planning and providing services.

QLTS 1240 - Community Living Skills and Supports in LTSS

This course is an overview of the learner’s role in helping an individual manage the important aspects of personal, financial, and household management necessary on a daily basis to pursue an independent, community-based lifestyle. The underlying theory behind providing critical support to enable an individual to live on his or her own or as self-sufficiently as possible will be examined. Various methods of support will be explored to help create a comfortable living environment for the individual, including day-to-day tasks (laundry, meal prep, cleaning, budgeting), needed equipment (assistive, rehabilitative, adaptive), and mobility (transportation, activities). Strategies will be presented for the individual to recognize the importance of building and maintaining strong relationships with friends, family, and the local community. Recognizing the need for a personalized support plan appropriate to the individual and to the ability to make recommendations based on identified needs, goals, and preferences will be reinforced. The learner will have the opportunity to apply these new skills in the various Long Term Services & Supports service settings.

Student Learning Outcomes:
 This course prepares the DSW to know and do the following:

• Assist the individual in meeting his or her physical and personal care needs (i.e. toileting, bathing, grooming) and provide the individual training in these areas when needed.
• Teach and assist the individual with household tasks such as laundry and cleaning.
• Assist the individual to learn about meal planning and shopping, and safe food preparation.
• Provide person centered support and help the individual to build on his or her strengths in life activities.

QLTS 1250 - Cultural Competency in LTSS

This course introduces the learner to the importance and benefits of cultural awareness, knowledge, and sensitivity in the workplace. Main topics to be examined include what culture is, how it develops and changes over time, and its power of influence. Aspects of an individual’s particular culture as it relates to services provided will be explored such as the role of the family, language, religion, gender roles, and ideologies. Human tendencies towards cultural biases, prejudices, and stereotypes will be explained and addressed. The learner will have the opportunity to apply these new skills in the various Long Term Services & Supports service settings. 

Student Learning Outcomes:
This course prepares the DSW to know and do the following:

• Provide or access services that fit with the individual’s culture or preferences.
• Seek to learn about different cultures to provide better support and services.
• Recognize own biases and does not allow these biases to interfere in work relationships.
• Respect the cultural needs and preferences of each individual, even when contrary to his/her personal beliefs.
• Assist the individual to find social, learning and recreational opportunities valued in his or her culture.

QLTS 1260 - Crisis Prevention and Intervention in LTSS

This course examines the concept of crisis theory and the importance of prevention along with the application of several models for intervention.  Crisis will be defined, risk and behaviors that can lead to a crisis will be identified, and effective strategies to prevent or intervene in a crisis will be introduced.  Application of the crisis concept will address triggers typical in LTSS settings, predictable patterns for crisis response, and interventions that can be modeled to focus on those patterns.  Implications for populations at risk such as the elderly, the disabled, and other marginalized groups will be explored.  Awareness for how the learner’s role and attitude can affect a crisis situation and the ability to collaborate with a support team during a crisis will be discussed.  The learner will have the opportunity to apply these new skills in the various Long Term Services & Supports service settings.

Student Learning Outcomes:
 This course prepares the DSW to know and do the following:

• Recognize risk and work to prevent an individual from experiencing a crisis in a way that meets the individual’s need.
• Use positive behavior supports to prevent crisis and promote health and safety.
• Use appropriate and approved intervention approaches to resolve a crisis.
• Seek help from other staff or services when needed during a crisis.
• Monitor situations and communicate with the individual and his or her family and support team to reduce risk.
• Report incidents according to rules.
• See own potential role within a conflict or crisis and changes behavior to minimize conflict.

RAS 2380 - Radiographic Practicum V

1. Demonstrate correct positioning skills while utilizing appropriate radiation safety techniques.
2. Properly manage communications with the patient, their family, and all members of the health care team.
3. Evaluate images and determine corrective measures for improving less than optimum quality radiographs.

REF 1000 - Reflexology Fundamentals

1. Definition and History
2. Benefits
3. Guidelines and Zones
4. Referral and Helper Areas
5. Contraindications
6. Maps/Charts
7. Western and Eastern Approaches
8. Reflexology Research Studies
9. Reflexology Terminology
10. Body Mechanics and Self-Care

REF 1010 - Reflexology Skills and Practice- Hands-on

1. Palpation of the foot
2. Palpation of the hand
3. Hands-on foot techniques
4. Hands-on hand techniques
5. Supervised in-class practicum
6. Reflexology Clinic

REF 1020 - Anatomy and Physiology

1. Anatomical Terminology
2. Skeletal structure of the foot and hand
3. Muscular structure of the foot and hand
4. Anatomical positions, directions, cavities, regions, quadrants
5. The cells and tissues
6. 12 body systems

REF 1030 - Pathology and Assessment

1. Pathologies for each body system
2. Pathologies specific to the leg, foot, and hand
3. Areas of emphasis for common pathologies
4. Biomechanics of the foot/gait
5. Structural analysis
6. Chart notation and documentation
7. Supervised clinic with report writing

REF 1040 - Business Management and Practice

1. Ethics, standards of practice, policies, and procedures
2. State legislation and human trafficking
3. Hygiene and sanitation practice
4. Self-Employment vs. working for someone else
5. Goals and mission statements
6. Business planning
7. Marketing
8. Continued education
9. Professional organizations/associations
10. HIPPA

SAMP 101 - Sample

1. Student Learning Outcome
2. Student Learning Outcome
3. Student Learning Outcome
4. Student Learning Outcome
5. Student Learning Outcome

TCT 1100 - Intro to Telecommunications

https://ctechprograms.com/programs/certified-training-programs/

Course Description:
This introductory system teaches all aspects of connectivity methods in today’s world. Learn the history, theory, and transmission mediums of communications, as well as Smart Home technologies found in homes and businesses.

Student Learning Outcomes:
Course Competencies:

1) Introduction to Telecommunications and Safety

2) The Evolution of Telecommunications

3) Mediums of Telecommunications

4) System Layouts, Testing and Troubleshooting

5) Business Telecommunications Systems

6) The Smart Home

7) Career Path

TFYE 1010 - First Year Experience for TCAT

Understand the Structure and Resources of the College:

• Identify key departments and resources available at the college.
• Understand the college’s academic calendar and important dates.
• Navigate the college’s online systems for course registration, grades, and communication.

Develop Academic and Career Goals:

• Set realistic academic goals aligned with their career aspirations.
• Explore various career paths related to their technical field.
• Create a basic portfolio showcasing their skills and interests.

Acquire Essential Technical Skills:

• Demonstrate basic technical skills relevant to their field of study.
• Understand the importance of safety and professionalism in technical settings.
• Recognize emerging trends and technologies in their chosen career area.

Develop Effective Study and Time Management Skills:

• Implement effective study strategies and time management techniques.
• Use critical thinking and problem-solving skills in academic and technical contexts.
• Participate actively in group projects and collaborative learning experiences.

Cultivate Personal Growth and Professionalism:

• Develop self-awareness and personal responsibility.
• Engage in self-reflection and goal-setting for continuous personal and professional development.
• Understand and apply principles of professional etiquette and ethics in technical environments.

Build a Support Network:

• Establish connections with faculty, staff, and peers.
• Identify and access support services such as tutoring, counseling, and career advising.
• Participate in campus and community activities relevant to their technical field.

This course serves as a foundation for the students’ academic journey, equipping them with the tools and confidence needed to thrive in both their educational and future professional endeavors in the technical sector.

WMST 2010 - Introduction to Women’s Studies

ACCT 1000 - Survey of Accounting

1. Describe and illustrate basic financial accounting concepts.
2. Describe and illustrate basic managerial accounting concepts.

ACCT 1010 - Principles of Accounting I

ACCT 1010 - Principles of Accounting I (TNe)

ACCT 1010 - Principles of Accounting I (TTP)

1. Demonstrate knowledge of generally accepted accounting principles.
2. Complete the steps in the accounting cycle and prepare the financial statements.
3. Determine the application, interpretation, and financial statement effect of specific accounting methods and procedures.

ACCT 1020 - Principles of Accounting II (TTP)

1. Analyze and interpret financial and managerial accounting information.
2. Differentiate between cost accounting methods in order to prepare and interpret cost reports.
3. Demonstrate knowledge of managerial accounting, applying concepts and calculations.

ACCT 1371 - Accounting Spreadsheets I

1. Use spreadsheet software in accounting-specific applications.
2. Format a spreadsheet according to the norms of the accounting profession.

ACCT 2195 - Accounting Applications

1. Describe the demands and needs of a career in accounting.
2. Apply knowledge gained in previous courses to a wide range of accounting problems.
3. Demonstrate skills in the areas of leadership, knowledge, teamwork, decision-making, communication, and effective management of resources.

ACCT 2295 - Accounting Applications

1. Describe the demands and needs of a career in accounting.
2. Apply knowledge gained in previous courses to a wide range of accounting problems.
3. Demonstrate skills in the areas of leadership, knowledge, teamwork, decision-making, communication, and effective management of resources.

ACCT 2301 - Payroll Accounting

1. Identify, prepare, and use personnel and payroll information and records in accordance with laws affecting the payroll operations.
2. Calculate regular and overtime rates of pay using various acceptable methods and compute net pay.
3. Use computerized payroll systems to generate forms, reports, and other payroll information.

ACCT 2321 - Intermediate Accounting I

1. Demonstrate knowledge of the conceptual framework of accounting.
2. Prepare GAAP-based financial statements.
3. Account for current assets, plant assets, and intangible assets.

ACCT 2322 - Intermediate Accounting II

1. Apply generally accepted accounting principles to balance sheet and income statement valuation.
2. Prepare and analyze GAAP-based financial statements.

ACCT 2331 - Tax Accounting

1. Demonstrate knowledge of tax laws and regulations as they relate to tax compliance.
2. Complete tax forms for a variety of tax situations.

ACCT 2332 - Topics in Taxation

1. Demonstrate knowledge of tax laws and regulations as they apply to specialized tax situations.
2. Prepare appropriate tax forms in a variety of tax circumstances.

ACCT 2341 - Cost Accounting

1. Demonstrate knowledge of cost accounting systems.
2. Demonstrate knowledge of various cost accounting tools, such as cost volume profit analysis, budgeting, and standard costing.

ACCT 2351 - Auditing

1. Explain the audit process.
2. Evaluate audit risk and professional responsibility and legal liability relative to auditing standards.
3. Apply appropriate audit procedures to various audit situations.

ACCT 2361 - Fund Accounting

1. Demonstrate knowledge of the use of funds in governmental and not-for-profit accounting.
2. Demonstrate knowledge of the budgetary process and the importance of the budget in fund accounting.
3. Apply terminology used in fund accounting.

ACCT 2362 - Forensic Accounting

1. Demonstrate knowledge of careers in forensic accounting and criminology.
2. Perform basic audit techniques to test balance sheet accounts most susceptible to fraud and use ratio and other fraud analytic procedures.
3. Apply knowledge to test for fraud in a digital environment.
4. Demonstrate knowledge of legal, regulatory, and ethical issues involved in a fraud investigation.

ACCT 2371 - Accounting Spreadsheets II

1. Design advanced charts and reports.
2. Analyze data using data tables, scenarios, and goal-seek.
3. Use pivot tables to present data differently.

ACCT 2381 - Accounting Databases

1. Create databases with appropriate user interface and controls.
2. Manage data through tables, queries, forms, and reports.

ACCT 2382 - Accounting Systems Applications

1. Perform maintenance activities in automated accounting systems.
2. Record a variety of transactions and adjustments in automated accounting systems.
3. Prepare a variety of reports using accounting software.
4. Detect and correct errors using accounting software.

ACCT 2391 - Special Topics in Accounting

ACCT 2392 - Accounting Internship

1. Demonstrate working knowledge of basic accounting and business concepts as they apply to the internship work.
2. Demonstrate appropriate written and oral communication skills related to applying for and carrying out the internship position in the accounting field.
3. Exhibit the ability to work as part of a team in a professional environment.

ACCT 2395 - Accounting Applications

1. Describe the demands and needs of a career in accounting.
2. Apply knowledge gained in previous courses to a wide range of accounting problems.
3. Demonstrate skills in the areas of leadership, knowledge, teamwork, decision-making, communication, and effective management of resources.

ACCT 2399 - Accounting Capstone

1. Apply skills required in the accounting profession.
2. Apply knowledge gained in previous courses to demonstrate skills in principles and practices across a wide range of accounting topics, problems, and/or scenarios.

ACCT 2411 - Tax Practice

1. Prepare multifaceted federal and state tax returns for individuals.
2. Research tax issues related to return preparation including use of research resources such as the CCH OmniTaxTM Library and Practitioners Publishing Company desk books.
3. Demonstrate an understanding of the technical requirements and procedures of the electronic filing process for federal and state tax returns.

ACCT 2412 - Accounting Practice I

1. Apply accounting procedures to general accounting services such as the interim close process, general ledger maintenance, accounts payable and accounts receivable system applications and financial statement presentation.
2. Adapt accounting systems to specific business environments.
3. Utilize accounting technology and tools to assist in the practice of general accounting services such as ten-key calculators, spreadsheet software and write-up resources.

ACCT 2413 - Accounting Practice II

1. Prepare complex federal tax returns for business such as corporations, partnerships and limited liability companies and research issues related to their preparation.
2. Prepare various Tennessee business tax filings such as returns for sales tax, business tax, franchise, excise tax, and the tangible personal property tax schedule.
3. Describe the nature of other Tennessee-specific taxes such as the severance tax, alcohol-related taxes, the inheritance tax, the motor fuel tax, the tobacco tax and the professional privilege tax.
4. Apply basic payroll accounting procedures to business operations such as gross pay and withholding tax calculations and prepare federal and state payroll tax forms such as quarterly reports, unemployment reports, and W-2 and 1099 forms.

ACCT 2414 - Accounting Practice III

1. Manage a comprehensive accounting engagement.
2. Prepare full disclosure financial statements under generally accepted accounting principles (GAAP) or other comprehensive bases of accounting (OCBOA).
3. Design and prepare necessary working papers to support assertions and conclusions in a practice engagement.
4. Compose appropriate client-directed written communication documents including engagement letters, representation letters, and documentation of understanding with client relative to non-attest services, tax return transmittal letters, and appropriate client billing statements.

AOT 0001 - Worker Characteristic

1. Attendance
   1. Attends class as scheduled.
   2. Arrives/leaves on time (no tardies).
   3. Notifies instructor prior to or day of being absent.
2. Character
   1. Displays loyalty, honesty, trustworthiness.
   2. Displays dependability and reliability.
   3. Displays initiative, self-discipline and self-responsibility.
   4. Displays self-discipline and performs what is asked of them.
3. Teamwork
   1. Respects the rights of others.
   2. Maintains appropriate confidentiality.
   3. Working cooperatively, mannerly, and appropriately assertive.
   4. Displays a customer service attitude.
   5. Seeks opportunities for continuous learning from others.
4. Appearance
   1. Demonstrates appropriate dress indicative of trade.
   2. Demonstrates professional grooming and hygiene.
   3. Presents oneself professionally each day.
5. Attitude
   1. Displays a positive and professional attitude.
   2. Displays self-confidence.
   3. Displays high expectations of success in trade.
6. Productivity
   1. Follows safety practices.
   2. Maintains a neat and clean work area.
   3. Follows directions and procedures.
   4. Completes assignments in keeping with deadlines.
7. Organization Skills
   1. Prioritizes and manages class time.
   2. Demonstrates flexibility in handling change.
8. Communications
   1. Displays appropriate nonverbal skills (eye contact, body language).
   2. Displays appropriate listening skills.
   3. Uses appropriate language on a professional level.
9. Cooperation
   1. Displays leadership skills.
   2. Appropriately handles criticism, conflicts and complaints.
   3. Demonstrates problem-solving capabilities.
   4. Maintains appropriate relationships with instructors and peers.
   5. Follows requests of instructor.
10. Respect
    1. Engages with cultural and racial diversity in a professional manner.
    2. Refrains from engaging in harassment of any kind.
    3. Encourages others to avoid harassment.

AOT 0002 - Worker Characteristic

A. Attendance

1. Attends class as scheduled.

2. Arrives/leaves on time (no tardies).

3. Notifies instructor prior to or day of being absent.

B. Character

1. Displays loyalty, honesty, trustworthiness.

2. Displays dependability and reliability.

3. Displays initiative, self-discipline and self-responsibility.

4. Displays self-discipline and performs what is asked of them.

C. Teamwork

1. Respects the rights of others.

2. Maintains appropriate confidentiality.

3. As a team worker that is cooperative, mannerly, and appropriately assertive.

4. Displays a customer service attitude.

5. Seeks opportunities for continuous learning from others.

D. Appearance

1. Demonstrates appropriate dress indicative of trade.

2. Demonstrates professional grooming and hygiene.

3. Presents oneself professionally each day.

E. Attitude

1. Displays a positive and professional attitude.

2. Displays self-confidence.

3. Displays high expectations of success in trade.

F. Productivity

1. Follows safety practices.

2. Maintains a neat and clean work area.

3. Follows directions and procedures.

4. Completes assignments in keeping with deadlines.

G. Organization Skills

1. Prioritizes and manages class time.

2. Demonstrates flexibility in handling change.

H. Communications

1. Displays appropriate nonverbal skills (eye contact, body language).

2. Displays appropriate listening skills.

3. Uses appropriate language on a professional level.

I. Cooperation

1. Displays leadership skills.

2. Appropriately handles criticism, conflicts and complaints.

3. Demonstrates problem-solving capabilities.

4. Maintains appropriate relationships with instructors and peers.

5. Follows requests of instructor.

J. Respect

1. Engages with cultural and racial diversity in a professional manner.

2. Refrains from engaging in harassment of any kind.

3. Encourages others to avoid harassment.

AOT 0002 - Worker Characteristic

1. Attendance
   1. Attends class as scheduled.
   2. Arrives/leaves on time (no tardies).
   3. Notifies instructor prior to or day of being absent.
2. Character
   1. Displays loyalty, honesty, trustworthiness.
   2. Displays dependability and reliability.
   3. Displays initiative, self-discipline and self-responsibility.
   4. Displays self-discipline and performs what is asked of them.
3. Teamwork
   1. Respects the rights of others.
   2. Maintains appropriate confidentiality.
   3. Working cooperatively, mannerly, and appropriately assertive.
   4. Displays a customer service attitude.
   5. Seeks opportunities for continuous learning from others.
4. Appearance
   1. Demonstrates appropriate dress indicative of trade.
   2. Demonstrates professional grooming and hygiene.
   3. Presents oneself professionally each day.
5. Attitude
   1. Displays a positive and professional attitude.
   2. Displays self-confidence.
   3. Displays high expectations of success in trade.
6. Productivity
   1. Follows safety practices.
   2. Maintains a neat and clean work area.
   3. Follows directions and procedures.
   4. Completes assignments in keeping with deadlines.
7. Organization Skills
   1. Prioritizes and manages class time.
   2. Demonstrates flexibility in handling change.
8. Communications
   1. Displays appropriate nonverbal skills (eye contact, body language).
   2. Displays appropriate listening skills.
   3. Uses appropriate language on a professional level.
9. Cooperation
   1. Displays leadership skills.
   2. Appropriately handles criticism, conflicts and complaints.
   3. Demonstrates problem-solving capabilities.
   4. Maintains appropriate relationships with instructors and peers.
   5. Follows requests of instructor.
10. Respect
    1. Engages with cultural and racial diversity in a professional manner.
    2. Refrains from engaging in harassment of any kind.
    3. Encourages others to avoid harassment

AOT 0003 - Worker Characteristic

1. Attendance
   1. Attends class as scheduled.
   2. Arrives/leaves on time (no tardies).
   3. Notifies instructor prior to or day of being absent.
2. Character
   1. Displays loyalty, honesty, trustworthiness.
   2. Displays dependability and reliability.
   3. Displays initiative, self-discipline and self-responsibility.
   4. Displays self-discipline and performs what is asked of them.
3. Teamwork
   1. Respects the rights of others.
   2. Maintains appropriate confidentiality.
   3. As a team worker that is cooperative, mannerly, and appropriately assertive.
   4. Displays a customer service attitude.
   5. Seeks opportunities for continuous learning from others.
4. Appearance
   1. Demonstrates appropriate dress indicative of trade.
   2. Demonstrates professional grooming and hygiene.
   3. Presents oneself professionally each day.
5. Attitude
   1. Displays a positive and professional attitude.
   2. Displays self-confidence.
   3. Displays high expectations of success in trade.
6. Productivity
   1. Follows safety practices.
   2. Maintains a neat and clean work area.
   3. Follows directions and procedures.
   4. Completes assignments in keeping with deadlines.
7. Organization Skills
   1. Prioritizes and manages class time.
   2. Demonstrates flexibility in handling change.
8. Communications
   1. Displays appropriate nonverbal skills (eye contact, body language).
   2. Displays appropriate listening skills.
   3. Uses appropriate language on a professional level.
9. Cooperation
   1. Displays leadership skills.
   2. Appropriately handles criticism, conflicts and complaints.
   3. Demonstrates problem-solving capabilities.
   4. Maintains appropriate relationships with instructors and peers.
   5. Follows requests of instructor.
10. Respect
    1. Engages with cultural and racial diversity in a professional manner.
    2. Refrains from engaging in harassment of any kind.
    3. Encourages others to avoid harassment.

AOT 0003 - Worker Characteristic - Accounting Assistant

Students will be able to demonstrate knowledge of the 10 Essential Worker Characteristic Skills:

A. Attendance

1. Attends class as scheduled.
2. Arrives/leaves on time (no tardies).
3. Notifies instructor prior to or day of being absent.

B. Character

1. Displays loyalty, honesty, trustworthiness.
2. Displays dependability and reliability.
3. Displays initiative, self-discipline and self-responsibility.
4. Displays self-discipline and performs what is asked of them.

C. Teamwork

1. Respects the rights of others.
2. Maintains appropriate confidentiality.
3. As a team worker that is cooperative, mannerly, and appropriately assertive.
4. Displays a customer service attitude.
5. Seeks opportunities for continuous learning from others.

D. Appearance

1. Demonstrates appropriate dress indicative of trade.
2. Demonstrates professional grooming and hygiene.
3. Presents oneself professionally each day.

E. Attitude

1. Displays a positive and professional attitude.
2. Displays self-confidence.
3. Displays high expectations of success in trade.

F. Productivity

1. Follows safety practices.
2. Maintains a neat and clean work area.
3. Follows directions and procedures.
4. Completes assignments in keeping with deadlines.

G. Organization Skills

1. Prioritizes and manages class time.
2. Demonstrates flexibility in handling change.

H. Communications

1. Displays appropriate nonverbal skills (eye contact, body language).
2. Displays appropriate listening skills.
3. Uses appropriate language on a professional level.

I. Cooperation

1. Displays leadership skills.
2. Appropriately handles criticism, conflicts and complaints.
3. Demonstrates problem-solving capabilities.
4. Maintains appropriate relationships with instructors and peers.
5. Follows requests of instructor.

J. Respect

1. Engages with cultural and racial diversity in a professional manner.
2. Refrains from engaging in harassment of any kind.
3. Encourages others to avoid harassment.

AOT 0003 - Worker Characteristic - Financial Services

Students will be able to demonstrate knowledge of the 10 Essential Worker Characteristic Skills:

A. Attendance

1. Attends class as scheduled.

2. Arrives/leaves on time (no tardies).

3. Notifies instructor prior to or day of being absent.

B. Character

1. Displays loyalty, honesty, trustworthiness.

2. Displays dependability and reliability.

3. Displays initiative, self-discipline and self-responsibility.

4. Displays self-discipline and performs what is asked of them.

C. Teamwork

1. Respects the rights of others.

2. Maintains appropriate confidentiality.

3. As a team worker that is cooperative, mannerly, and appropriately assertive.

4. Displays a customer service attitude.

5. Seeks opportunities for continuous learning from others.

D. Appearance

1. Demonstrates appropriate dress indicative of trade.

2. Demonstrates professional grooming and hygiene.

3. Presents oneself professionally each day.

E. Attitude

1. Displays a positive and professional attitude.

2. Displays self-confidence.

3. Displays high expectations of success in trade.

F. Productivity

1. Follows safety practices.

2. Maintains a neat and clean work area.

3. Follows directions and procedures.

4. Completes assignments in keeping with deadlines.

G. Organization Skills

1. Prioritizes and manages class time.

2. Demonstrates flexibility in handling change.

H. Communications

1. Displays appropriate nonverbal skills (eye contact, body language).

2. Displays appropriate listening skills.

3. Uses appropriate language on a professional level.

I. Cooperation

1. Displays leadership skills.

2. Appropriately handles criticism, conflicts and complaints.

3. Demonstrates problem-solving capabilities.

4. Maintains appropriate relationships with instructors and peers.

5. Follows requests of instructor.

J. Respect

1. Engages with cultural and racial diversity in a professional manner.

2. Refrains from engaging in harassment of any kind.

3. Encourages others to avoid harassment.

AOT 0003 - Worker Characteristic - Legal Administrative Assistant

Students will be able to demonstrate knowledge of the 10 Essential Worker Characteristic Skills:

A. Attendance

1. Attends class as scheduled.
2. Arrives/leaves on time (no tardies).
3. Notifies instructor prior to or day of being absent.

B. Character

1. Displays loyalty, honesty, trustworthiness.
2. Displays dependability and reliability.
3. Displays initiative, self-discipline and self-responsibility.
4. Displays self-discipline and performs what is asked of them.

C. Teamwork

1. Respects the rights of others.
2. Maintains appropriate confidentiality.
3. As a team worker that is cooperative, mannerly, and appropriately assertive.
4. Displays a customer service attitude.
5. Seeks opportunities for continuous learning from others.

D. Appearance

1. Demonstrates appropriate dress indicative of trade.
2. Demonstrates professional grooming and hygiene.
3. Presents oneself professionally each day.

E. Attitude

1. Displays a positive and professional attitude.
2. Displays self-confidence.
3. Displays high expectations of success in trade.

F. Productivity

1. Follows safety practices.
2. Maintains a neat and clean work area.
3. Follows directions and procedures.
4. Completes assignments in keeping with deadlines.

G. Organization Skills

1. Prioritizes and manages class time.
2. Demonstrates flexibility in handling change.

H. Communications

1. Displays appropriate nonverbal skills (eye contact, body language).
2. Displays appropriate listening skills.
3. Uses appropriate language on a professional level.

I. Cooperation

1. Displays leadership skills.
2. Appropriately handles criticism, conflicts and complaints.
3. Demonstrates problem-solving capabilities.
4. Maintains appropriate relationships with instructors and peers.
5. Follows requests of instructor.

J. Respect

1. Engages with cultural and racial diversity in a professional manner.
2. Refrains from engaging in harassment of any kind.
3. Encourages others to avoid harassment.

AOT 0003 - Worker Characteristic - Medical Administrative Assistant

Students will be able to demonstrate knowledge of the 10 Essential Worker Characteristic Skills:

A. Attendance

1. Attends class as scheduled.
2. Arrives/leaves on time (no tardies).
3. Notifies instructor prior to or day of being absent.

B. Character

1. Displays loyalty, honesty, trustworthiness.
2. Displays dependability and reliability.
3. Displays initiative, self-discipline and self-responsibility.
4. Displays self-discipline and performs what is asked of them.

C. Teamwork

1. Respects the rights of others.
2. Maintains appropriate confidentiality.
3. As a team worker that is cooperative, mannerly, and appropriately assertive.
4. Displays a customer service attitude.
5. Seeks opportunities for continuous learning from others.

D. Appearance

1. Demonstrates appropriate dress indicative of trade.
2. Demonstrates professional grooming and hygiene.
3. Presents oneself professionally each day.

E. Attitude

1. Displays a positive and professional attitude.
2. Displays self-confidence.
3. Displays high expectations of success in trade.

F. Productivity

1. Follows safety practices.
2. Maintains a neat and clean work area.
3. Follows directions and procedures.
4. Completes assignments in keeping with deadlines.

G. Organization Skills

1. Prioritizes and manages class time.
2. Demonstrates flexibility in handling change.

H. Communications

1. Displays appropriate nonverbal skills (eye contact, body language).
2. Displays appropriate listening skills.
3. Uses appropriate language on a professional level.

I. Cooperation

1. Displays leadership skills.
2. Appropriately handles criticism, conflicts and complaints.
3. Demonstrates problem-solving capabilities.
4. Maintains appropriate relationships with instructors and peers.
5. Follows requests of instructor.

J. Respect

1. Engages with cultural and racial diversity in a professional manner.
2. Refrains from engaging in harassment of any kind.
3. Encourages others to avoid harassment.

AOT 0003 - Worker Characteristics

1. Attendance
   1. Attends class as scheduled.
   2. Arrives/leaves on time (no tardies).
   3. Notifies instructor prior to or day of being absent.
2. Character
   1. Displays loyalty, honesty, trustworthiness.
   2. Displays dependability and reliability.
   3. Displays initiative, self-discipline and self-responsibility.
   4. Displays self-discipline and performs what is asked of them.
3. Teamwork
   1. Respects the rights of others.
   2. Maintains appropriate confidentiality.
   3. Working cooperatively, mannerly, and appropriately assertive.
   4. Displays a customer service attitude.
   5. Seeks opportunities for continuous learning from others.
4. Appearance
   1. Demonstrates appropriate dress indicative of trade.
   2. Demonstrates professional grooming and hygiene.
   3. Presents oneself professionally each day.
5. Attitude
   1. Displays a positive and professional attitude.
   2. Displays self-confidence.
   3. Displays high expectations of success in trade.
6. Productivity
   1. Follows safety practices.
   2. Maintains a neat and clean work area.
   3. Follows directions and procedures.
   4. Completes assignments in keeping with deadlines.
7. Organization Skills
   1. Prioritizes and manages class time.
   2. Demonstrates flexibility in handling change.
8. Communications
   1. Displays appropriate nonverbal skills (eye contact, body language).
   2. Displays appropriate listening skills.
   3. Uses appropriate language on a professional level.
9. Cooperation
   1. Displays leadership skills.
   2. Appropriately handles criticism, conflicts and complaints.
   3. Demonstrates problem-solving capabilities.
   4. Maintains appropriate relationships with instructors and peers.
   5. Follows requests of instructor.
10. Respect
    1. Engages with cultural and racial diversity in a professional manner.
    2. Refrains from engaging in harassment of any kind.
    3. Encourages others to avoid harassment.

AOT 1005 - Success Strategies

1. Reading for information:

• Strengthen skills in vocabulary, spelling and visual comprehension.
• Identify sentence parts; such as: nouns and verbs
• Follow directions
• Strengthen skills in finding information/details
• Develop skills with information in paragraphs
• Develop skills in reading for information, interpreting information, gaining meaning from context and complex information

2. Applied Mathematics:

• Strengthen skills in basic math
• Strengthen skills in word problems and problem solving
• Working with money, time and quantity
• Measurements
• Rounding/ estimating/ averaging
• Positive and negative numbers
• Percentages
• Proportions/ ratios
• Perimeter/area

3. Reading Graphics

• Introduction to graphs
• Pie charts, bar graphs, line graphs, tables and forms, maps and plans, diagrams and gauges
• Interpreting complex graphics
• Finding details and extracting data

4. Business Writing

• Developing skills in sentence parts/parts of speech, sentence structure, punctuation, spelling, developing ideas and organizing ideas.
• Vocabulary, writing style
• Describing words
• Proofreading
• Persuasive writing

5. Writing

• Punctuation and capitalization
• Developing skills in sentence parts/parts of speech, sentence structure, punctuation, spelling, developing ideas and organizing ideas.
• Vocabulary, writing style
• Describing words
• Proofreading

6. Students will understand how attending college benefits them personally and professionally.

7. Students will learn how to set long and short-term goals.

8. Students will assess their learning and personality styles and how to maximize their learning.

9. Students will learn time management strategies, and how to use planning methods, such as          calendars, planners, and to-do lists.

10. Students will learn successful test taking skills. 

AOT 1010 - Orientation & Safety

1. To familiarize student with rules and regulations of the TCAT institution and the AOT Program.
2. To obtain commitment from students on the classroom goals.
3. Discussion of time management skills related to the demands of coursework and goal setting skills.
4. Discuss safety rules of classroom.

AOT 1021 - Technology Foundations

Students will be able to demonstrate knowledge of:

1. Reading for information:

• Strengthen skills in vocabulary, spelling and visual comprehension.
• Identify sentence parts; such as: nouns and verbs
• Follow directions
• Strengthen skills in finding information/details
• Develop skills with information in paragraphs
• Develop skills in reading for information, interpreting information, gaining meaning from context and complex information

2. Applied Mathematics:

• Strengthen skills in basic math
• Strengthen skills in word problems and problem solving
• Working with money, time and quantity
• Measurements
• Rounding/ estimating/ averaging
• Positive and negative numbers
• Percentages, proportions and ratios
• Perimeter/area

3. Reading Graphics

• Introduction to graphs
• Pie charts, bar graphs, line graphs, tables and forms, maps and plans, diagrams and gauges
• Interpreting complex graphics
• Finding details and extracting data

4. Business Writing

• Developing skills in sentence parts/parts of speech, sentence structure, punctuation, spelling, developing ideas and organizing ideas.
• Vocabulary, writing style
• Describing words
• Proofreading
• Persuasive writing

5. Writing

• Punctuation and capitalization
• Developing skills in sentence parts/parts of speech, sentence structure, punctuation, spelling, developing ideas and organizing ideas.
• Vocabulary, writing style
• Describing words
• Proofreading

AOT 1031 - Keyboarding & Document Processing

2. Demonstrate proper keyboarding techniques.

3. Demonstrate an acceptable level of keyboarding skills through words per minute abilities and outcomes.

4. Demonstrate a working knowledge of software.

5. Proofread and edit for effective mailing.

6. Apply mailability standards to document production.

7. Apply keyboarding skills to create basic business documents.

8. Format and produce a variety of simple and complex business documents using word processing software and various input devices.

9. Compose and apply written communication skills at the keyboard.

10. Create basic business documents- simple letters and memos.

11. Gain knowledge of the basic formatting features of a word processing program.

AOT 1040 - Office Procedures I

1. Develop organizational and time management skills.

2. Process mail.

3. Learn the use, maintenance, and care of office machines, such as fax, copy, scanner,
   printer, etc.

4. Utilize basic telephone skills in delivering good customer service.

5. Learn appropriate ways to greet and direct customers through face-to-face communication.

6. Demonstrate knowledge of filing rules, procedures, and record retention.

AOT 1051 - Computer & Calculator Essentials

2. Understand the operating systems for PC/MAC.

3. Identify and understand the use of peripheral devices.

4. Organize and manage files and folders.

5. Understand the Internet and various browsers and search engines.

6. Perform problem solving and research with the Internet.

7. Discuss computer safety and health risks and use measures to safeguard computers and data.

8. Perform calculations on an electric calculator/ computer keypad.

9. Demonstrate knowledge of working with application programs. Approved September 2023

10. Students will demonstrate a knowledge of applied business math skills and develop skills as needed.

11. Operate a calculator with speed and accuracy in data entry.

12. Proofread and edit numbers.

AOT 1060 - Email Essentials

2. Learn proper email etiquette, formatting, grammar, punctuation, and proofreading

3. Manage contact information to import contacts, edit contact information, share contacts, and create and manage contact groups.

4. Customize the Outlook interface to personalize to your specific business needs.

5. Configure mail settings to specify default fonts, reply message settings, and signatures.

6. Perform search operations to create search folders, messages, calendar items, contacts, tasks, and the advanced find options.

7. Print and save messages, calendars, contacts, task information, and attachments. Approved September 2023

8. Create and manage messages by adding/removing message attachments, using CC and BCC, using @mentions, forwarding/replying, and setting the importance/sensitivity of outgoing messages.

9. Insert message content to include hyperlinks, images, and adding signatures

10. Organize and manage messages to sort messages, creating folders, categorizing messages, flagging messages, and ignoring conversations.

11. Create, organize, and manage calendars, appointments, meetings, and events.

12. Create and manage contact records and groups.

13. Print messages, calendars, contacts, and task information.

14. Save messages and message attachments.

15. Create and manage tasks

AOT 2015 - Word Processing Applications

1. Document creation and saving information
2. Using tools in word for effective data processing
3. File management
4. Page layouts
5. Formatting documents
6. Formatting text
7. Organizing the document
8. Creating tables and managing information
9. Document themes
10. Using graphics
11. Working with hyperlinks
12. Table of contents
13. Working with references

AOT 2025 - Spreadsheet Applications

1. Working with worksheets and workbooks in Excel
2. Excel templates
3. Creating workbooks
4. Entering and editing data in worksheets
5. Inserting and deleting cells
6. Formatting cell contents
7. Applying conditional formatting
8. Clearing cell content
9. Working with rows and columns
10. Document themes
11. How to use freeze, hide, unhide, zoom, ascending order, auto filter, comparison operator, and filter features
12. Working with formulas
13. Working with lookup functions, conditions and searching tools
14. Charts
15. Creating presentations
16. Printing presentations and handouts
17. Presentation themes
18. Art / graphics / videos
19. Organizing the slide layout
20. Managing slide master
21. Creating charts and tables
22. Delivering presentations

AOT 2026 - Business Presentations

2. Modify slide masters, handout masters, and note masters.

3. Changing presentation options such as slide size, displaying presentations in different views, and file properties.

4. Configuring print settings.

5. Configure and present slide shows using custom slide shows, rehearsing show timing, slide show recording options, and Presenter view.

6. Modify slides to hide/unhide slides, use backgrounds, and inserting headers, footers, and page numbers.

7. Create, rename, and modify slide ordering using sections. 

8. Embed and link a worksheet using hyperlinks and section zoom links.

9. Insert, format, and group images, graphic elements, and objects on slides.

10. Work with charts by embedding a chart and working with additional chart elements.

11. Embed an organizational chart within the presentation; work with embedded and linked objects and hyperlinks within a presentation.

12. Insert and format tables, delete/insert table rows and columns, and apply table styles.

13. Insert and format SmartArt graphics, convert lists to SmartArt graphics, and modify SmartArt graphic content.

14. Insert and modify 3D models.

15. Insert, manage, and configure audio video clips, and screen recordings.

16. Apply and configure slide transitions and transition effects.

17. Animate text and graphic elements, 3D Models, animation effects, animation paths, and reorder on those on a slide.

18. Export a presentation

19. Broadcast and rehearse slide timings

AOT 2031 - Office Procedures II

2. Prepare documents associated with a meetings and conferences, such as agendas, meeting minutes, and complex conference schedules.

3. Understand the role of office staff in providing good customer service. Demonstrate good customer service techniques in a variety of situations.

4. Make travel arrangements. Prepare documents, associated with travel, such as expense reports and itineraries.

5. Enhance written and oral communication skills; proofreading business documents.

AOT 2045 - Employability Skills

1. Use time management skills to be as productive as possible.
2. Understand the responsibility owed to the employer to be on time, productive and professional in dress and behavior.
3. Demonstrate an understanding of what constitutes good work ethics.
4. Understand the importance of confidentiality on the job.
5. Apply job search techniques, such as in person and online networking.
6. Prepare a variety of employment communications.
7. Demonstrate effective responses to common interview questions.
8. Demonstrate good preparation activities for interviews.

AOT 3010 - Business Communications - Financial Services

1. Use effective grammar skills.
2. Use effective punctuation skills including number usage, capitalization, and abbreviations.
3. Create written messages to ensure context is grouped effectively and to ensure paragraphs/ ideas transition well.
4. Demonstrate effective listening and speaking skills.
5. Produce and distribute business messages (positive, negative, persuasive, etc.).
6. Demonstrate sensitivity in communicating with a diverse workforce.
7. Develop communication skills for an international audience.
8. Demonstrate the use of reference materials.
9. Develop effective proofreading skills.
10. Demonstrate ability to research, organize, and prepare a written and/or oral presentation.

AOT 3011 - Business Communications - Administrative Assistant

2. Create written business messages so ideas flow smoothly.

3. Produce positive, negative, and persuasive messages using the appropriate structure and approach.

4. Demonstrate sensitivity in communications with diverse groups.

5. Understand difference in gender, ethnic and cultural communication styles.

6. Produce and edit copy to produce documents ready for distribution.

7. Demonstrate the ability to research, organize, and prepare an oral presentation.

8. Create a polished digital media presentation.

9. Demonstrate the ability to draft written copies to be used with new media technologies to provide customer service.

AOT 3011 - Business Communications- Admin Marketing

AOT 3012 - Customer Service

2. Identify the role of a customer service professional.

3. Understand the “Customer is Always Right” philosophy.

4. Be able to encourage customer retention and loyalty.

5. Learn to analyze every customer service situation, both internal and external customer situations, and make the best choice on how to deal with it ethically.

AOT 3021 - Customer Service

2. Identify the role of a customer service professional.

3. Understand the “Customer is Always Right” philosophy.

4. Be able to encourage customer retention and loyalty.

5. Learn to analyze every customer service situation, both internal and external customer situations, and make the best choice on how to deal with it ethically

AOT 3021 - Customer Service