QLTS 1260 - Crisis Prevention and Intervention in LTSS

This course examines the concept of crisis theory and the importance of prevention along with the application of several models for intervention.  Crisis will be defined, risk and behaviors that can lead to a crisis will be identified, and effective strategies to prevent or intervene in a crisis will be introduced.  Application of the crisis concept will address triggers typical in LTSS settings, predictable patterns for crisis response, and interventions that can be modeled to focus on those patterns.  Implications for populations at risk such as the elderly, the disabled, and other marginalized groups will be explored.  Awareness for how the learner’s role and attitude can affect a crisis situation and the ability to collaborate with a support team during a crisis will be discussed.  The learner will have the opportunity to apply these new skills in the various Long Term Services & Supports service settings.

Student Learning Outcomes:
 This course prepares the DSW to know and do the following:

• Recognize risk and work to prevent an individual from experiencing a crisis in a way that meets the individual’s need.
• Use positive behavior supports to prevent crisis and promote health and safety.
• Use appropriate and approved intervention approaches to resolve a crisis.
• Seek help from other staff or services when needed during a crisis.
• Monitor situations and communicate with the individual and his or her family and support team to reduce risk.
• Report incidents according to rules.
• See own potential role within a conflict or crisis and changes behavior to minimize conflict.