May 04, 2024  
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Course/Program Inventory

TRK 3090 - Passenger Management


Clock Hours: 3

Delivery Mode
on-ground

Prerequisites: Class B CDL (or higher) w/P permit

Industry Certifications (P) endorsement

Course Description:
This course instructs driver-trainees on the proper procedures for loading and unloading passengers prior to departure and how to deal with disruptive passengers.

Student Learning Outcomes:
Driver-trainees will be able to:

  • Explain how to safely load passengers onto the vehicle
  • Explain how to safely unload passengers from the vehicle
  • Discuss safe management of standing passengers and the standee line
  • Understand procedures for dealing with disruptive passengers