MWS 0003 - Worker Characteristic
Clock Hours: 6
Delivery Mode
on-ground
Prerequisites: Installing Belt and Chain Drives
Industry Certifications Maintenance Apprentice
Course Description:
The Worker Characteristics training emphasizes the importance of good work ethics to employers. This course is designed to acquaint new students with those work ethics. It includes an overview of employer expectations and the methods by which the student will be evaluated during the training period. Business and industry leaders have identified essential work ethics that should be taught and practiced in order to develop a viable and effective workforce.
Student Learning Outcomes:
The ten work ethic traits identified are stated below:
A. Attendance
1. Attends class as scheduled
2. Arrives/leaves on time (no tardiness).
3. Notifies instructor prior to or day of being absent
B. Character
1. Displays loyalty, honesty, trustworthiness
2. Displays dependability and reliability
3. Displays initiative, self-discipline & responsibility
C. Teamwork
1. Respects the rights of others
2. Maintains appropriate confidentiality
3. Team worker that is cooperative, and mannerly
4. Displays a customer service attitude
D. Appearance
1. Demonstrates appropriate dress for trade
2. Demonstrates professional grooming/hygiene
3. Presents oneself professionally each day
E. Attitude
1. Displays a positive & professional attitude
2. Displays self-confidence
3. Displays high expectations of success in trade
F. Productivity
1. Follows safety practices
2. Maintains a neat/clean work area
3. Follows directions
4. Completes assignments
G. Organizational Skills
1. Prioritizes and manages class time
2. Demonstrates flexibility in handling change
H. Communication
1. Displays appropriate nonverbal skills
2. Displays appropriate listening skills
3. Uses appropriate language on professional level
I. Cooperation
1. Displays leadership skills
2. Appropriately handles criticism, conflicts & complaints
3. Demonstrates problem-solving capabilities
4. Maintains appropriate relationships with instructors/peers
5. Follows requests of instructor
J. Respect
1. Engages with cultural/racial diversity in professional manner
2. Refrains from engaging in harassment of any kind
3. Encourages others to avoid harassment
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