May 05, 2024  
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ITS 3050 - Windows Client - Mobile, Monitor, Maintenance


Clock Hours: 120

Delivery Mode
on-ground

Prerequisites: All ITS 1000 and 2000 series Modules, ITS-3040 Windows Client- Hardware, Network Configuration

Industry Certifications TestOut Client Pro, Configuring Windows 7 (MS 70-680), Configuring Windows Devices (MS 70-697) and Installing and Configuring Windows 10 (MS 70-698)

Course Description:
The course provides instruction in the areas of Mobile, Monitoring and Maintenance as they relate to client systems in an enterprise environment.  The competencies are derived from the Microsoft Configuring Windows 7, Configuring Windows Devices and Configuring Windows 10 certifications objective requirements.

Student Learning Outcomes:
Course Competencies:

  • Configure VPN connections Hardware.
  • Enable DirectAccess, remote access, and remote assistance.
  • Manage Windows applications.
  • Configure location settings for location-aware apps.
  • Optimize hardware performance, power management, and virtual memory.
  • Configure offline files.
  • Manage services on a Windows system.
  • Monitor a Windows operating system.
  • Configure Windows update
  • Protect a Windows system by creating restore points.
  • Protect data on a Windows system by configuring data backups and recovering data from backups.
  • Configure Windows Defender
  • Configure and support IPv4 and IPv6 network settings; configure name resolution; connect to a network; configure network locations; configure Windows Firewall; configure Windows Firewall with Advanced Security; configure network discovery; configure Wi-Fi settings; configure Wi-Fi Direct; troubleshoot network issues; configure VPN, such as app-triggered VPN, traffic filters, and lockdown VPN; configure IPsec; configure Direct Access.
  • Configure and analyze Event Viewer logs, configure event subscriptions, monitor performance using Task Manager, monitor performance using Resource Monitor, monitor performance using Performance Monitor and Data Collector Sets, monitor system resources, monitor and manage printers, configure indexing options, manage client security by using Windows Defender, evaluate system stability using Reliability Monitor, troubleshoot performance issues.
  • Configure services, configure Device Manager, configure and use the MMC, configure Task Scheduler, configure automation of management tasks using Windows PowerShell.
  • Choose the appropriate remote management tools; configure remote management settings; modify settings remotely by using the Microsoft Management Console (MMC) or Windows PowerShell; configure Remote Assistance, including Easy Connect; configure Remote Desktop; configure remote PowerShell.
  • Configure Windows Update options; implement Insider Preview, Current Branch (CB), Current Branch for Business (CBB), and Long Term Servicing Branch (LTSB) scenarios; manage update history; roll back updates; update Windows Store apps.
  • Configure a recovery drive, configure a system restore, perform a refresh or recycle, perform a driver rollback, configure restore points, resolve hardware and device issues, interpret data from Device Manager, restore previous versions of files and folders, configure File History, recover files from OneDrive, use Windows Backup and Restore, perform a backup and restore with WBAdmin, perform recovery operations using Windows Recovery.