DPS 3020 - Operating Systems Troubleshooting

Clock Hours: 54

Prerequisites: DPS 3010

Course Description:
In this course, the student will use various tools and utilities to troubleshoot and correct various problems with PCs running the Windows OS.

Student Learning Outcomes:
Students will be able to perform or demonstrate knowledge of:

Use Windows Administrative Tools and Microsoft Management Console
Use the Windows Registry Editor
Diagnose and correct performance issues
Understand IT ethics and standards of conduct
Locate, install and update device drivers
Understand the Windows startup process
Use various tools to restore and/or recover systems and data