Mar 29, 2024  
Course/Program Inventory 
    
Course/Program Inventory

CRT 3040 - Workplace Skills



Clock Hours: 32

Delivery Mode
on-ground

Prerequisites: CRT 1010 -Safety

Course Description:
This course is designed to train students in good workplace skills such as Employment Applications and Resume Skills, Professionalism, Work Ethics and Critical Thinking Skills to be proficient upon entering the workforce. 

Student Learning Outcomes:
Students will be able to demonstrate knowledge of:

Workplace Skills

  1. DEVELOPING AN EMPLOYMENT PLAN 
    1. Match aptitudes and interest to employment area. 
    2. Match attitudes to a job area. 
    3. Match personality type to job area. 
    4. Match physical capabilities to a job area. 
    5. Demonstrate a drug-free status. 
  2. SEEKING AND APPLYING FOR EMPLOYMENT OPPORTUNITIES 
    1. Locate employment opportunities. 
    2. Identify job requirements. 
    3. Locate resources for finding employment. 
    4. Prepare a resume. 
    5. Identify conditions for employment. 
    6. Evaluate job opportunities. 
    7. Identify steps in applying for a job. 
    8. Complete job application form. 9. Identify attire for job interview. 
  3. ACCEPTING EMPLOYMENT 
    1. Apply for social security number.
    2. Complete state and federal tax forms. 
    3. Accept or reject employment offer. 
    4. Complete employees withholding allowance certificate Form W-4. 
  4. COMMUNICATING ON THE JOB 
    1. Communicate orally with others. 
    2. Use telephone etiquette. 
    3. Prepare written communication. 
    4. Follow written directions. 
    5. Ask questions about task. 
  5. INTERPRETING THE ECONOMICS OF WORK 
    1. Describe responsibilities of employee. 
    2. Describe responsibilities of employer or management. 
    3. Investigate opportunities and options for business ownership. 
    4. Assess entrepreneurial skills. 
  6. MAINTAINING PROFESSIONALISM 
    1. Assess business image and products/services. 
    2. Identify positive behavior. 
    3. Identify company dress and appearance standards. 
    4. Participate in meetings. 
    5. Identify work-related terminology. 
    6. Identify how to treat people with respect. 
  7. ADAPTING/COPING WITH CHANGE 
    1. Identify the elements of the job transition. 
    2. Formulate transition plan. 
    3. Exhibit ability to handle stress. 
    4. Recognize need to change or quit a job. 
    5. Write a letter of resignation. 
  8. SOLVING PROBLEMS AND CRITICAL THINKING 
    1. Identify the problem. 
    2. Clarify purposes and goals. 
    3. Identify solutions to the problem and their impact. 
    4. Employ reasoning skills. 
    5. Evaluate options. 
    6. Set priorities. 
    7. Select and implement a solution to a problem. 
    8. Evaluate results of implemented options. 
    9. Organize workloads. 
    10. Access employer and employee responsibility in solving a problem. 
  9. MAINTAINING SAFE AND HEALTHY ENVIRONMENT 
    1. Identify safety and health rules/procedures. 
    2. Demonstrate the knowledge of equipment in the work place. 
    3. Identify conservation and environmental practices and policies. 
    4. Act during emergencies. 
    5. Maintain work area. 
    6. Identify hazardous substances in the work place. 
  10. DEMONSTRATING WORK ETHICS AND BEHAVIOR 
    1. Identify established rules, regulations and policies. 
    2. Practice cost effectiveness. 
    3. Practice time management. 
    4. Assume responsibility for decisions and actions. 
    5. Exhibit pride. 
    6. Display initiative. 
    7. Demonstrate willingness to learn. 
    8. Identify the value of maintaining regular attendance. 
    9. Apply ethical reasoning. 
  11. DEMONSTRATING TECHNOLOGY LITERACY 
    1. Demonstrate basic keyboarding skills. 
    2. Demonstrate basic knowledge of computing. 
    3. Recognize impact of technological changes on tasks and people. 
  12. MAINTAINING INTERPERSONAL RELATIONSHIPS 
    1. Value individual diversity. 
    2. Respond to praise or criticism. 
    3. Provide constructive praise or criticism. 
    4. Channel and control emotional reactions. 
    5. Resolve conflicts. 
    6. Display a positive attitude. 
  13. DEMONSTRATING TEAM WORK 
    1. Identify style of leadership used in team work 
    2. Match team member’s skills and group activity. 
    3. Work with team members. 
    4. Complete a team task. 
    5. Evaluate outcomes.