HMGT 2030 - Leadership in the Hospitality Industry

Credit hours: 3

Course Description:
Successful leadership as channeled through an organizational structure is a very critical concept in the service industries where the customer is usually present at the point of production of the product. This course will review both the content of organizational structure and leadership as well as the process of utilizing them to successfully direct an organization to its objectives.

Student Learning Outcomes:
Students will be able to:

Understand how to successfully direct team members to accomplish the organizational goals of the hospitality operation
Recognize the importance of motivational techniques in maintaining a high functioning team.
Demonstrate a knowledge of several leadership techniques and in what situations to apply each one.
Understand the importance of goal setting in both the short-term and long-term success of the hospitality operation