All Courses

HCMT 2385 - Healthcare Management Capstone

1. Determine the ways a manager can use knowledge of thinking processes to improve communication between individuals, and within groups and organizations.
2. Identify the impact of regulation, laws, and policies regarding confidentiality of patient information Compare and contrast the different types of health insurance.
3. Identify the primary methods of reimbursement to providers from private health plans and from government sponsored programs.
4. Identify human resource management issues in healthcare settings.
5. Describe various legal issues encountered in healthcare settings.
6. Determine major components of compliance, risk management, and internal control programs.

HCMT 2390 - HCMT Internship

1. Demonstrate working knowledge of Healthcare Management business concepts as they apply to the internship work.

HCMT 2400 - Pathophysiology

1. Demonstrate a basic understanding of the concepts and elements of disease.
2. Demonstrate an understanding of the mechanisms of diseases, the diagnosis of diseases, and treatment of diseases.
3. Understand the pharmacological treatment of diseases or conditions.
4. Discuss the common laboratory and diagnostic tests used for diseases or conditions. 

AHSC 1200 - Certified Nursing Assistant

1. Recognize, describe, and explain the importance of the healthcare system and the responsibilities associated with the role of a CNA.
2. Define and understand the role of a CNA in a variety of settings including hospital, home and office.
3. Define and understand the rights of patients.
4. Recognize and understand the importance of paperwork associated with documentation of patient’s needs and treatment. 
5. Explain and perform correctly all skills associated with a nursing assistant’s duties and responsibilities.

AHSC 1210 - Certified Nursing Assistant Skills Lab/Clinical

1. Exercise proper sanitation and cleaning procedures
2. Take temperatures, blood pressures, pulse rates, respiratory rates, and height and weight measurements.
3. Move and transport patients.
4. Make beds and bath patients.
5. Assist patients with personal care.
6. Measure and record fluid intake and output.
7. Provide additional patient care procedures.

AHSC 1310 - EKG/Soft Skills

1. Anatomy and physiology of the heart
2. Role of an ECG technician
3. Medical Terminology in relation to ECG
4. Patient care and HIPPA laws
5. Conduction system of the heart
6. Cardiac Cycle (Electric)
7. ECG Strip analysis (P, Q, R, S, T waveform interpretation)
8. Characteristics of a normal sinus rhythm
9. Characteristics of basic arrhythmias
10. 12 lead placement, interpretation and troubleshooting
11. Describe and name the twelve different ECG leads
12. Identify the anatomical landmarks necessary for proper electrode placement.
13. Accurately measure each wave of an ECG complex.
14. Demonstrate technique required to obtain a twelve-lead electrocardiogram including preparation for physician review within a specified time limit
15. Soft skills training module

AHSC 1320 - Clinical Medical Assistant I

This certificate program will assist students in preparing for the National Health Career Association Certified Clinical Medical Assistant (CCMA) exam.

Student Learning Outcomes:
Students will be able to:

1. Acquire basic understanding of human anatomy and physiology.
2. Recognize, identify, and describe functions of the body systems.
3. Use appropriate medical terminology in both the office setting and medical records.
4. Understand basic medical office operations.
5. Behave professionally in an office environment
6. Introduce medical billing and coding procedures.
7. Perform a complete patient interview to obtain a medical history. 
8. Obtain vital signs.
9. Assist physicians with examinations.
10. Perform appropriate collection of specimens.
11. Collect of specimens appropriately.
12. Obtain a clean ECG reading.

AHSC 1330 - Clinical Medical Assistant IIClinical Medical Assistant II

This certificate program will assist students in preparing for the National Health Career Association Certified Clinical Medical Assistant (CCMA) exam.

Student Learning Outcomes:
Students will be able to:

1. Take an accurate, detailed medical history from the patient. 
2. Assist physician in routine and specialty examinations, treatments and minor office procedures
3. Complete dosage calculation without use of a calculator.  3. Assist the physician with routine office procedures.
4. Administer medications via multiple routes, including injections.
5. Remove sutures.
6. Authorize prescription refills at the direction of the physician.
7. Continue to act in a professional manner using learned communication skills.
8. Use appropriate medical terminology in both the office setting and medical records.
9. Instruct patients in prophylactic practice.
10. Assist with catheter care.
11. Obtain a clean ECG reading.
12. Wrap or splint basic musculoskeletal injuries.

AHSC 1340 - Clinical Medical Assistant Clinical

Patient Care

   Vital signs - measurement and recording

   Recording of patient history

   Maintain immunization records

   Telephone and in-person scheduling

   Injections - SZ, ID & IM - preparation and administration

   Suture removal

   Prepare patients for examinations and procedures

   Prepare examination rooms

   Assist with treatments, procedures and minor office surgeries

 EKG 

    12 lead EKG

    Telemetry monitoring

    Holter monito

PLBT 1300 - Phlebotomy Didactic

1. Identify, select and use blood collection equipment in the appropriate way.
2. Correctly perform blood collection by venipuncture and skin puncture on model training arms.
3. Follow standard precautions when collecting blood and dispose of blood and blood contaminated equipment and supplies in the appropriate way.

PLBT 1301 - Phlebotomy Clinical I

1. Perform blood collection procedures in a highly highly-structured environment with instructor supervision.
2. Collect blood in the appropriate collection tube using prescribed order of draw.
3. Follow standard precautions and dispose of blood and blood-contaminated equipment and supplies in the appropriate way.

HIM 0001 - Worker Characteristic

Students will be able to demonstrate knowledge of:

1. Good or Perfect Attendance
   1. Attends class as scheduled
   2. Arrives and leave on time
   3. Notify instructor, if absent
2. Character
   1. Displays loyalty, honesty, trustworthiness
   2. Displays dependability and reliability
   3. Displays initiatives, self-discipline an self-responsibility
   4. Performs required assignments
3. Teamwork
   1. Respects the rights of others
   2. Maintains appropriate confidentiality
   3. Is a team worker that is cooperative, mannerly, pleasant and amiable
   4. Displays a servant leadership role
   5. Seeks opportunities to carry out the mission of the institution
4. Appearance
   1. Demonstrate appropriate dress for the respective trade
   2. Demonstrate professional grooming and hygiene
   3. Present oneself professionally each day
5. Attitude
   1. Display a positive and professional attitude
   2. Display self-confident and self-esteem
   3. Display a high expectation of success in the health care
6. Productivity
   1. Follow all safety directions and practices.
   2. Maintain a neat and clean work area.
   3. Follow plans and procedures.
   4. Meet deadlines on assignments.
7. Organizational Skills
   1. Prioritize and manage class time.
   2. Demonstrate flexibility and adaptability in handling change.
8. Communication
   1. Display appropriate nonverbal skills (eye contact, body languages and other signals).
   2. Display appropriate listening skills.
   3. Use appropriate language for the health care field.
9. Cooperation
   1. Display leadership skills.
   2. Appropriately handle criticism, conflict and complaints.
   3. Demonstrate problem-solving skills in seeking a resolution.
   4. Follow requests from the instructor.
10. Respect
    1. Engage with cultural and racial diversity in a professional manner.
    2. Refrains from engaging in harassment or any kind
    3. Encourage others to avoid harassment

HIM 0002 - Worker Characteristic

Students will be able to demonstrate knowledge of:

1. Good or Perfect Attendance

a. Attends class as scheduled

b. Arrives and leave on time

c. Notify instructor, if absent

2. Character

a. Displays loyalty, honesty, trustworthiness

b. Displays dependability and reliability

c. Displays initiatives, self-discipline an self-responsibility

d. Performs required assignments 

3. Teamwork

a. Respects the rights of others

b. Maintains appropriate confidentiality

c. Is a team worker that is cooperative, mannerly, pleasant and amiable 

d. Displays a servant leadership role

e. Seeks opportunities to carry out the mission of the institution 

4. Appearance

a. Demonstrate appropriate dress for the respective trade

b. Demonstrate professional grooming and hygiene

c. Present oneself professionally each day

5. Attitude

a. Display a positive and professional attitude 

b. Display self-confident and self-esteem

c. Display a high expectation of success in the health care

6. Productivity

a. Follow all safety directions and practices.

b. Maintain a neat and clean work area.

c. Follow plans and procedures.

d. Meet deadlines on assignments.

7. Organizational Skills

a. Prioritize and manage class time.

b. Demonstrate flexibility and adaptability in handling change.

8. Communication 

a. Display appropriate nonverbal skills (eye contact, body languages and other signals).

b. Display appropriate listening skills.

c. Use appropriate language for the health care field.

9. Cooperation

a. Display leadership skills.

b. Appropriately handle criticism, conflict and complaints.

c. Demonstrate problem-solving skills in seeking a resolution.

d. Follow requests from the instructor.

10. Respect

a. Engage with cultural and racial diversity in a professional manner.

b. Refrains from engaging in harassment or any kind

c. Encourage others to avoid harassment

HIM 0003 - Worker Characteristic

Students will be able to demonstrate knowledge of:

1. Good or Perfect Attendance

a. Attends class as scheduled

b. Arrives and leave on time

c. Notify instructor, if absent

2. Character

a. Displays loyalty, honesty, trustworthiness

b. Displays dependability and reliability

c. Displays initiatives, self-discipline an self-responsibility

d. Performs required assignments 

3. Teamwork

a. Respects the rights of others

b. Maintains appropriate confidentiality

c. Is a team worker that is cooperative, mannerly, pleasant and amiable 

d. Displays a servant leadership role

e. Seeks opportunities to carry out the mission of the institution 

4. Appearance

a. Demonstrate appropriate dress for the respective trade

b. Demonstrate professional grooming and hygiene

c. Present oneself professionally each day

5. Attitude

a. Display a positive and professional attitude 

b. Display self-confident and self-esteem

c. Display a high expectation of success in the health care

6. Productivity

a. Follow all safety directions and practices.

b. Maintain a neat and clean work area.

c. Follow plans and procedures.

d. Meet deadlines on assignments.

7. Organizational Skills

a. Prioritize and manage class time.

b. Demonstrate flexibility and adaptability in handling change.

8. Communication 

a. Display appropriate nonverbal skills (eye contact, body languages and other signals).

b. Display appropriate listening skills.

c. Use appropriate language for the health care field.

9. Cooperation

a. Display leadership skills.

b. Appropriately handle criticism, conflict and complaints.

c. Demonstrate problem-solving skills in seeking a resolution.

d. Follow requests from the instructor.

10. Respect

a. Engage with cultural and racial diversity in a professional manner.

b. Refrains from engaging in harassment or any kind

c. Encourage others to avoid harassment

HIM 1010 - Orientation & Safety

1. Familiarize the student with the rules and regulations of a technical college and how it operates under the direction of the Tennessee Board of Regents
2. Familiarize the student with the rules and regulations of the Health Information Management Technology Program
3. Familiarize the student with the safety aspects of working with office equipment, computers and peripheral devices
4. Familiarize the student with the safety aspects of the Technology Center campus

HIM 1015 - Technology Foundations

Students will be able to demonstrate knowledge of:

Reading

• Reading material such as workplace documents such as messages, emails, letters, directions, signs, bulletins, manuals, policies, contracts, and regulations.
• Using the information read to make job-related decisions and solve problems.
• Identify correct meaning of a word when the word is defined in the reading.
• Identify correct meaning of a word based on how the word is used in passage.
• Identify acronyms, jargons or technical terms that are defined in passage.
• Identify purposes, main idea and/or topics in messages.
• Identify details that support topics in messages.
• Identify needed actions from messages.
• Identify steps, and sub steps, in a set of directions.
• Read/Follow instructions/directions in correct order.
• Read/Follow instructions/directions that include if-then-else statements.
• Read/Follow instructions/directions that include maps, diagrams or floor plans.
• Identify cause and effect in directions.
• Solve problems from troubleshooting directions using cases and effects.
• Apply general reading strategies for reading directions.
• Find information in indexes, tables of contents, and glossaries.

Basic Writing

• Produce writing that consists of complete sentences.
• Exhibit organization of thoughts and ideas.
• Develop writing using proper sentence parts/parts of speech and sentence structure.
• Use punctuation and capitalization appropriately.
• Demonstrate proper use of plural forms for names, compound words and numbers.
• Identify verb tenses and demonstrate using them properly.
• Identify adjectives and adverbs and demonstrate using them properly.
• Identify commonly misspelled words.
• Proofread and edit writing.
• Write structurally, grammatically, and mechanically correct sentences.
• Demonstrate the phases of writing including draft, revision, and final copy.
• Construct an easy-to-follow, logical progression of ideas and information.

Graphic Literacy

• Read, review and interpret simple to more complex graphs, charts (bar, line, & pie), and tables.
• Identify trends and patterns in graphs, charts and/or tables; and locate information in graphs, charts and/or tables.
• Read and interpret blueprints, schematic drawings, diagrams, specifications, and/or work orders/ticketing systems.
• Read and understand various equipment gauges, valves, levels, dials, dashboards, etc. for operation monitoring.
• Follow and understand checklists.
• Practice visualization to imagine how something will look after it is moved around or when its parts are moved, rearranged, or newly assembled.
• Demonstrate an understanding of data relationships and comparing trends - variables, dependency, creating summaries, etc.
• Draw conclusions and/or apply data from graphs, charts, and/or tables to specific situations.
• Evaluate information/data to determine compliance with standards.
• Making decisions and solving problems by analyzing information/data and evaluating results.
• Ability to concentrate on a task over time without being distracted.

Applied Mathematics

• Efficiently and accurately solve basic mathematical operations dealing with whole numbers, fractions, decimals and percentages.
• Convert between fractions, decimals, and percentages.
• Apply basic mathematical operations to applied mathematical situations.
• Apply basic graphing and statistical principals to a technical field.
• Efficiently and accurately solve basic algebraic methods and operations.
• Calculate one- and two-step conversions.
• Calculate averages, simple ratios, proportions and rates using whole numbers and decimals.
• Locate and use appropriate formulas.
• Calculate using mixed units.
• Calculate perimeter and areas of basic shapes.
• Calculate percentage discounts or markups.
• Decide what information, calculations, or unit conversions to use to find the answer to a problem.
• Identify where a mistake occurred in a calculation.
• Solve problems that require mathematical operations using mixed units - ie. 6 feet 2 inches.
• Conversions between standard and metric measurements.
• Able to work multiplication and division with ease. 
• Calculate volume of basic shapes.

HIM 1015 - Technology Foundations

1.  Efficiently and accurately solve basic mathematical operations dealing with whole numbers, fractions, decimals, and percent.

2.  Apply basic mathematical operations to administrative office technology.

3.  Read, analyze, and interpret graphs.

4. Apply basic graphing principals to administrative office technology.

5. Apply basic communication skills to administrative office technology.

6.   Accurately read technical passages for information.

HIM 1020 - Keyboarding & Intro to Computers

1. Demonstrate proper keyboarding techniques

a. Position hands and body during keying for maximum efficiency

b. Apply ergonomic standards to keyboarding

c. Use proper fingers for touch keying alphabetic, numeric, alphanumeric keys, and the ten key number pad

d. Use function keys

e. Use mouse, pen or other appropriate devices

2. Demonstrate an acceptable level of keyboarding skills

a. Key at a predetermined level of speed

b. Key at a predetermined level of accuracy

3. Proofread and edit copy

a. Proofread for accuracy, content, correct grammar, spelling, and punctuation

b. Edit copy

4. Apply keyboarding skills to create basic business documents

a. Prepare letters and memorandums using an acceptable business format

5. Identify the hardware essentials for a computer system

a. Identify the major components of a computer.

b. Identify the electronic connections required between the components of a computer.

6. Describe basic terminology of the selected operating system

a. Define terminology related to computer operating systems.

b. List and describe applications of computer operating systems.

c. List and describe the differences between working in a network environment and a stand-alone computer environment.

7. Demonstrate the knowledge of and use of various mouse operations.

a. Use the mouse to manipulate an object, including point, click, double click, and drag and drop.

b. Use the mouse to resize a window and to manipulate data using the scroll bars.

c. Use the mouse to open and close files.

d. Use the mouse to size, minimize, maximize, and scale windows.

e. Copy and name/label disks.

8. Demonstrate knowledge of various Windows operations.

a. Start Windows.

b. Switch between open windows in a multitasking environment.

c. Use Windows help.

d. Close a window and shut down Windows.

9. Demonstrate knowledge of working with application programs.

10. Introduction to Word processing software.

a. Format business correspondence correctly.

b. Input information.

c. Organize and arrange information.

d. Edit for grammar, content, word usage, and spelling.

e. Print final copy.

11. Introduction to Spreadsheet software.

a. Demonstrate an understanding of the concept of electronic spreadsheets.

b. Define terminology associated with spreadsheets.

c. Describe the purpose of spreadsheets and the advantages of spreadsheet applications.

d. Identify common spreadsheet software and the associated hardware.

e. Perform basic spreadsheet file operations.

f. Open and save a spreadsheet.

g. Copy a spreadsheet.

h. Rename spreadsheets.

i. Delete a spreadsheet from the disk.  

j. Print and preview a spreadsheet.

k. Build, format and edit spreadsheets.

l. Plan and design a spreadsheet. 

m. Enter labels and key values speedily.

n. Cut, copy, paste, and move cells, columns, and rows.

o. Check spelling and edit cell entries.

p. Format values.

q. Change fonts and font sizes.

r. Change attributes and alignment.

s. Adjust row heights and column widths.

12. Insert, hide, and delete columns and rows.

HIM 1030 - Medical Law & Ethics

1. Discuss the principles of medical ethics as they apply to employment in a medical office.

a. Review the principles of medical ethics established by the American Medical Association.

b. Define terminology associated with medical ethics.

c. Discuss the patient’s rights and responsibilities in receiving medical care.

d. Outline procedures for maintaining confidentiality of patient records.

e. Summarize safeguards for preventing malpractice litigation against employees.

f. Discuss the physician-patient relationship.

2. Discuss the foundations of ethical conduct.

a. Identify the ethical response for the various situations in a medical facility.

b. Recognize unethical practices.

c. Determine appropriate behavior when asked for information about a patient and when a patient requests treatment advice.

d. Identify situations requiring a release-of-information or consent form.

e. Compare the value of improved medical technology with the ethical problems that may result.

3. Gain an understanding of HIPAA (Health Insurance Portability and Accountability Act of 1996) and the impact on both individuals and health care providers.

a. Become familiar with the terms and entities related to implementing the HIPAA legislation.

b. Identify the four parts to HIPAA’s Administrative Simplification provisions:

i. HIPAA Electronic Transaction and Code Set Standards Requirements.

ii. HIPAA Privacy Requirements.

iii. HIPAA Security Requirements.

iv. HIPAA National Identifier Requirements.

c. Determine appropriate means of compliance and consequences of non-compliance.

d. Evaluate documents for mailability

e. Discuss the importance of personal and organizational image as reflected in error-free documents

HIM 1040 - Medical Terminology

1. Master pronunciation and spelling of medical terms in specific areas of medicine.
2. Learn similarities and differences in definitions of key terms in specific areas of medicine.
3. Recognize synonyms and abbreviations used in medical terminology.
4. Learn prefixes and suffixes in order to determine the meaning of medical terms
5. Learn how to work with a medical dictionary/thesaurus.
6. Recognize and learn terms related to the :

a. Musculoskeletal System 

b. Skin and Subcutaneous Tissue

c. Digestive System

d. Genitourinary System

e. Male and Female Reproductive System

f. Immune System

g. Circulatory System

h. Respiratory System

i. Nervous System

j. Eye and Adnexa

k. Ear

l. Endocrine System

m. Pharmacology

n. Mental and Behavioral Disorders

o. Body Structure

p. Directional Planes

HIM 1050 - Basic Anatomy

1. Define anatomy and physiology

a. Identify the organizational levels of the body

b. Identify organic and inorganic compounds

c. Understand the importance of metabolism to the body

d. Understand the homeostatic mechanisms of the body

e. Understand the basic plan of the body as a whole

2. Understand the structure and function of a cell

a. Understand passive and active processes

b. Understand how cells communicate with each other through signaling

c. Understand how cells divide

d. Identify the different types of tissue in the body and their function

3. Understand how the integumentary system protects the body

a. Identify the structure of the skin

4. Understand the function of the skeletal system

a. Identify the structure and development of the bone

b. Identify the main structures of the axial skeleton

c. Identify the main structures of the appendicular skeleton

d. Understand how joints are classified

5. Understand the structure and function of the muscular system

a. Identify how muscles work antagonistically to one another

6. Identify the two main divisions of the nervous system

a. Understand the structure of nerves

b. Understand how nerves transmit information through neurons with electrical signals

c. Understand the complexities of the human brain

d. Understand the function of the spinal cord

e. Describe how the nervous system is protected

7. Describe the somatic and autonomic division of the peripheral nervous system

8. Understand how sensory receptors transduce the energy of a stimulus into electrical signals

a. Describe the structure of the eye

b. Describe the structure of the ear

c. Describe how chemoreceptors sense smell and taste

d. Describe the general senses that are spread through the body

9. Understand how the endocrine system maintains homeostasis through hormone secretion

a. Understand the different functions of the endocrine glands and their hormones

10. Understand the functions of the circulatory system

a. Describe the components of blood

b. Describe how red blood cells transport oxygen

c. Describe how white blood cells defend the body against disease

d. Understand how platelets function in clotting

e. Understand the importance of blood typing

11. Describe the structure of the heart

a. Describe the cardiac cycle

b. Understand the term cardiac output

c. Describe how the heart is regulated

12. Identify the three main types of blood vessels that circulate blood

a. Describe the two circuits the blood circulates through

b. Understand the factors that influence blood flow

c. Describe how the lymphatic system is an accessory circulatory system

13. Understand the nonspecific and specific immune responses

14. Describe the structure of the respiratory system

a. Describe how ventilation moves air into and out of the lungs

b. Describe how gas exchange and transportation occurs 

c. Understand how respiration is regulated by the brain

d. Describe how the respiratory system defends itself against pollutants

15. Understand how the digestive system processes food

a. Describe the structures of the digestive system and their functions

b. Describe how digestion occurs

c. Understand the importance of a balanced diet

16. Identify the metabolic waste products found in the body

a. Understand the regulatory functions of the urinary system

b. Identify the components of the urinary system

c. Understand how urine is produced

d. Understand how hormones regulate kidney function

e. Understand the homeostatic mechanisms of the kidneys

17. Understand the process of reproduction

a. Understand the male reproductive system

b. Understand the female reproductive system

c. Define fertilization

d. Describe the developmental stages from a zygote to the birth

e. Describe the stages of labor and delivery

f. Identify the different types of multiple births (fraternal or identical)

g. Understand the human life cycle

HIM 1061 - Intro to Medical Insurance

1. Describe the claims process.
2. Apply basic insurance information common to all insurance carriers.
   1. Become familiar with managed care contracts between physicians and insurance carriers that may affect insurance reimbursement.
   2. Explain the benefits.
3. Transfer simple, moderate, and complex case histories onto insurance forms.
   1. Practice with case studies similar to situations to be encountered.
   2. Submit complete, accurate information.
4. Define benefits and eligibility of federally-funded medical health care.
   1. Classify people who are eligible for Medicaid assistance.
   2. Determine eligibility, pre-authorization, filing deadlines, and third-party liability of Medicaid patients.
   3. Demonstrate knowledge of Medicare coverage:  Hospital Insurance (Part A) and Medical Insurance (Part B).
   4. Determine when Medicare is the primary payer and when it is the secondary payer.
   5. Explain who is eligible for TRICARE and CHAMPVA and how to verify eligibility.
   6. Explain the filing procedures of Blue Cross and Blue Shield.
   7. Discuss the categories of eligibility for Social Security disability programs and workers’ compensation.
   8.  Discuss the differences in hospital claims processing.
5. Develop a plan to collect payment when problems arise with provider/subscriber.
   1. Discuss the advantages and disadvantages of internal billing and external billing.
   2. Write a series of collection letters.
   3. Develop techniques to explain insurance problems to patients.
6. Apply legal considerations when completing medical insurance forms.
   1.   Avoid potentially fraudulent situations.
   2. Practice medical records confidentiality and retention policies.
   3. Explain the importance of a “Release of Medical Information” statement.
7.  Apply specific problem-solving techniques when insurances companies deny a claim.
   1. Describe how to deal with delinquent payment.
   2. Explain rebilling.
   3. Explain appeals for incorrect payment/rejection.
   4. Describe claims review.
8. Identify the types of private health plans available in today’s market
   1. Be able to name the basic benefits provided in an indemnity plan
   2. Know the difference between coinsurance and co-payment
   3. Identify the types of managed care plans and how they are structured:

                        i.          Health Maintenance Organizations

                        ii.         Point of Service HMOs

                        iii.        Preferred Provider Organizations

                        iv.        Consumer Driven Health Plans

HIM 2010 - Electronic Health Records

1. Understand the problems with paper based medical record systems.

2. Understand how electronic medical records, electronic health records, and personal health records differ.

3. Describe the core functions of an electronic health record.

4. Understand how electronic health records reduce medical errors, increase the quality of care, and bring down health care costs.

5. Understand why electronic health records are important to health care reform.

6. Describe the major strategies for converting paper based records to EHR.

a. Identify the ways of entering live data into an EHR.

b. Explain the differences in the various EHR models.

c. Explain the importance of adopting clinical standards.

7. Describe the clinical vocabularies and classification systems.

8. Understand how computers share information.

9. Understand the ways EHR enhances each step of the office visit.

a. List the five steps of the office visit workflow in a physician office.

b. Describe the advantages of pre-visit scheduling and information scheduling.

c. Describe the process of electronic check-in.

d. Explain how electronic health records make documenting patient exams more efficient.

e. Explain what happens during patient checkout.

f. Explain the two events that take place during the post-visit step of the visit workflow.

10. Describe the advantages of computer assisted coding.

11. Understand how clinical tools assist physicians in making medical decisions and managing patients with chronic diseases.

a. Describe the support tools available with an EHR.

b. Explain the safety checks that an EHR’s e-0prescribing feature can perform when a physician selects a new medication for a patient.

c. Understand how EHR tools monitor patients’ compliance with recommended wellness guidelines.

12. Understand the advantages of electronic health records in a hospital.

a. Understand the role of documentation in quality improvement efforts.

b. Understand how CPOE reduces medication errors.

c. Understand how eMAR systems are used to check the five rights when administering medication to a patient

13. Understand why personal health records are becoming important to individuals in managing their own health care.

a. Understand the ways in which personal health records are more than storehouses for health records.

b. Understand the advantages and disadvantages of the different categories of personal health records.

c. Understand the barriers to the implementation of personal health records.

14. Understand the importance of the HIPAA Privacy Rule to the protection of personal health information.

a. Understand when PHI can be released with a patient’s consent and when an authorization must be obtained.

15. Understand how the increasing use of computers and networks place health information at risk.

16. Understand the types of safeguards included in the HIPAA Security Rule.

17. Explain how the use of access levels protects the privacy of a patient’s PHI.

18. Describe the purpose of the dashboard.

19. Explain where patient registration information is stored and accessed.

20. Explain the function of the Chart Summary.

21. Describe how progress notes can be entered.

22. List the safety and cost control features of an electronic order entry.

23. Explain how to understand normal and abnormal values in vital signs and lab results.

24. Understand how to enter information in an EHR program through hands on experience.

25. Understand how to locate information in an EHR program through hands on experience.

26. Understand how to review information in an EHR program through hands on experience.

HIM 2020 - Health Information Management

1. Understand the problems with paper based medical record systems.

2. Understand how electronic medical records, electronic health records, and personal health records differ.

3. Describe the core functions of an electronic health record.

4. Understand how electronic health records reduce medical errors, increase the quality of care, and bring down health care costs.

5. Understand why electronic health records are important to health care reform.

6. Describe the major strategies for converting paper based records to EHR.

a. Identify the ways of entering live data into an EHR.

b. Explain the differences in the various EHR models.

c. Explain the importance of adopting clinical standards.

7. Describe the clinical vocabularies and classification systems.

8. Understand how computers share information.

9. Understand the ways EHR enhances each step of the office visit.

a. List the five steps of the office visit workflow in a physician office.

b. Describe the advantages of pre-visit scheduling and information scheduling.

c. Describe the process of electronic check-in.

d. Explain how electronic health records make documenting patient exams more efficient.

e. Explain what happens during patient checkout.

f. Explain the two events that take place during the post-visit step of the visit workflow.

10. Describe the advantages of computer assisted coding.

11. Understand how clinical tools assist physicians in making medical decisions and managing patients with chronic diseases.

a. Describe the support tools available with an EHR.

b. Explain the safety checks that an EHR’s e-0prescribing feature can perform when a physician selects a new medication for a patient.

c. Understand how EHR tools monitor patients’ compliance with recommended wellness guidelines.

12. Understand the advantages of electronic health records in a hospital.

a. Understand the role of documentation in quality improvement efforts.

b. Understand how CPOE reduces medication errors.

c. Understand how eMAR systems are used to check the five rights when administering medication to a patient

13. Understand why personal health records are becoming important to individuals in managing their own health care.

a. Understand the ways in which personal health records are more than storehouses for health records.

b. Understand the advantages and disadvantages of the different categories of personal health records.

c. Understand the barriers to the implementation of personal health records.

14. Understand the importance of the HIPAA Privacy Rule to the protection of personal health information.

a. Understand when PHI can be released with a patient’s consent and when an authorization must be obtained.

15. Understand how the increasing use of computers and networks place health information at risk.

16. Understand the types of safeguards included in the HIPAA Security Rule.

17. Explain how the use of access levels protects the privacy of a patient’s PHI.

18. Describe the purpose of the dashboard.

19. Explain where patient registration information is stored and accessed.

20. Explain the function of the Chart Summary.

21. Describe how progress notes can be entered.

22. List the safety and cost control features of an electronic order entry.

23. Explain how to understand normal and abnormal values in vital signs and lab results.

24. Understand how to enter information in an EHR program through hands on experience.

25. Understand how to locate information in an EHR program through hands on experience.

26. Understand how to review information in an EHR program through hands on experience.

HIM 2030 - Intro to Medical Coding

1. Understand the problems with paper based medical record systems.

2. Understand how electronic medical records, electronic health records, and personal health records differ.

3. Describe the core functions of an electronic health record.

4. Understand how electronic health records reduce medical errors, increase the quality of care, and bring down health care costs.

5. Understand why electronic health records are important to health care reform.

6. Describe the major strategies for converting paper based records to EHR.

a. Identify the ways of entering live data into an EHR.

b. Explain the differences in the various EHR models.

c. Explain the importance of adopting clinical standards.

7. Describe the clinical vocabularies and classification systems.

8. Understand how computers share information.

9. Understand the ways EHR enhances each step of the office visit.

a. List the five steps of the office visit workflow in a physician office.

b. Describe the advantages of pre-visit scheduling and information scheduling.

c. Describe the process of electronic check-in.

d. Explain how electronic health records make documenting patient exams more efficient.

e. Explain what happens during patient checkout.

f. Explain the two events that take place during the post-visit step of the visit workflow.

10. Describe the advantages of computer assisted coding.

11. Understand how clinical tools assist physicians in making medical decisions and managing patients with chronic diseases.

a. Describe the support tools available with an EHR.

b. Explain the safety checks that an EHR’s e-0prescribing feature can perform when a physician selects a new medication for a patient.

c. Understand how EHR tools monitor patients’ compliance with recommended wellness guidelines.

12. Understand the advantages of electronic health records in a hospital.

a. Understand the role of documentation in quality improvement efforts.

b. Understand how CPOE reduces medication errors.

c. Understand how eMAR systems are used to check the five rights when administering medication to a patient

13. Understand why personal health records are becoming important to individuals in managing their own health care.

a. Understand the ways in which personal health records are more than storehouses for health records.

b. Understand the advantages and disadvantages of the different categories of personal health records.

c. Understand the barriers to the implementation of personal health records.

14. Understand the importance of the HIPAA Privacy Rule to the protection of personal health information.

a. Understand when PHI can be released with a patient’s consent and when an authorization must be obtained.

15. Understand how the increasing use of computers and networks place health information at risk.

16. Understand the types of safeguards included in the HIPAA Security Rule.

17. Explain how the use of access levels protects the privacy of a patient’s PHI.

18. Describe the purpose of the dashboard.

19. Explain where patient registration information is stored and accessed.

20. Explain the function of the Chart Summary.

21. Describe how progress notes can be entered.

22. List the safety and cost control features of an electronic order entry.

23. Explain how to understand normal and abnormal values in vital signs and lab results.

24. Understand how to enter information in an EHR program through hands on experience.

25. Understand how to locate information in an EHR program through hands on experience.

26. Understand how to review information in an EHR program through hands on experience.

HIM 2040 - Medical Office Procedures

1. Describe the importance of administrative support in today’s medical office.

a. Define the administrative tasks performed.

b. Discuss the different job settings available to a person with medical office skills.

c. Discuss the advantages of a professional affiliation.

d. Explain the importance of continuing education and professional development in lifelong learning. 

2. Demonstrate proper behavior when interacting with patients. 

a. Discuss the importance of oral and nonverbal communication.

b. Prioritize interpersonal skills needed when dealing with patients.

c. Explain the need for a well-managed reception area.

d. Understand the practical application of the HIPAA Privacy Rules and exceptions.

3. Emphasize the need for an efficient scheduling system.

a. Analyze the time required by different patients and procedures.

b. Prepare a daily list of appointments.

c. Handle delays and interruptions (including emergencies) to the schedule.

d. Reschedule cancellations and missed appointments (no-shows).

e. Coordinate scheduling of patients at other medical facilities.

4. List principles of office management necessary in a medical setting.

a. Organize work area.

b. Practice safety regarding floors, electric cords, fire hazards, and furniture.

c. Manage inventories of supplies.

d. Determine which tasks can be completed more efficiently on a computer.

5. Compose well-organized medical correspondence/documents.

a. Apply correct letter formatting and letter styles.

b. Proofread documents.

c. Use proper methods in transcribing by machine.

6. Create and maintain patients’ records.

a. Identify each type of document stored in a typical medical record.

b. Know the importance of keeping an accurate, up-to-date record.

c. Discuss the components of the medical record form referred to as SOAP.

d. Give the meanings of common medical abbreviations found throughout the reading material and chart notes.

e. Transcribe dictation and enter reports into a patient’s chart.

7. Maintain financial records in a medical office.

a. Collect and record fees for the services provided by the office to the patient.

b. Compute charges and make the appropriate entries for services rendered, charges, and payments.

c. Manage the collection process using letters and the telephone.

d. Complete deposit slips, check registers, checks, petty cash logs, and other required financial forms.

8. Discuss employee’s role in processing insurance claims.

a. Describe the various types of health insurance coverage (basic, major medical, comprehensive).

b. Recognize difference in the major types of health care financing plans (Blue Cross/Blue Shield, Medicare, HMOs, Medicaid, TRICARE, CHAMPVA, and Workers’ Compensation Insurance).

c. Define basic health insurance terms (such as carrier, provider, coverage, subscriber, contract, premium, deductible, coinsurance, and co-payment).

d. Complete the CMS-1500 claim form for various situations and recognize the standard format for the electronic claims is the HIPAA claim.

e. Discuss the purpose of diagnostic and procedural coding.

f. Explain the follow-up process for insurance claims.

HIM 2050 - Employability Skills

1. Understand the phases in the job search cycle and the activities that occur in each phase

a. Use record keeping and time management tools to organize and conduct your job search efficiently.

b. Set up a Career Management Files system and start building your Career Portfolio

c. Actively use success strategies to gain confidence and achieve goals

2. Understand the basic expectations in the world of work

a. Understand the employer/employee relationship

b. Learn about growing industries and in-demand occupations

c. Understand the different types of skills and competencies that employers require

3. Identify and document your education, work experience, activities, and career-related skills

a. Identify and document your values, preferences, and personal qualities

b. Use the Internet to complete personal assessments

c. Set your Career Target and prepare a Job Qualifications Profile

4. Understand the benefits and goals of successful networking

a. Use networking strategies and etiquette

5. Learn how to research career fields, employers, and specific jobs

a. Improve your Internet research skills

b. Find job leads using the Internet

6. Identify the purpose and role of a resume

a. Identify the main sections of a winning resume

b. Write clear and concise resume content

c. Understand resume organization and format choices

d. Understand the different methods for distributing resumes

e. Tailor a resume to target job and employer

f. Use the Internet to research trends in resume strategies

7. Learn how to complete effective employment applications

a. Understand how to write effective cover letters

b. Understand the importance of following up with employers after submitting applications

8. Understand how to successfully interview

a. Understand the importance of demonstrating enthusiasm and interest in an organization

b. Know how to project professionalism with your wardrobe and body language

9. Develop skills and strategies for making a direct request for an interview

a. Understand when and how to make an indirect request for an interview

10. Understand the most common interview styles

a. Develop skills to handle difficult interview questions

b. Understand how to ask interview questions

c. Develop tactics for listening well and handling silence

11. Understand the survival skills for an interview

12. Identify employment testing procedures 

a. Understand how to negotiate 

b. Describe how to effectively deal with job offers

13. Understand how to deal effectively with rejection in the job search

a. Identify methods of improving your job search

14. Understand the guidelines for adjusting successfully to a new job

a. Identify the strategies for achieving peak performance in a new job

b. Describe the techniques for managing change and being adaptable

HIM 3010 - Advanced Outpatient Coding

1. Review E/M code assignment

2. Analyze an E/M audit form

3. Utilize an E/M audit form

4. Review ICD-10-CM and ICD-9-CM code assignment.

5. Utilize the Official Guidelines for Coding and Reporting.

6. Assign service and diagnosis codes to E/M Services

a. Medicine Services

b. Radiology Services

c. Pathology/Laboratory services

d. Integumentary services

e. Cardiovascular services

f. Digestive Services

g. Hemic/lymphatic services

h. Mediastinum/diaphragm services

i. Musculoskeletal services

j. Respiratory services

k. Urinary services

l. Male genital services

m. Endocrine services

n. Female genital system services

o. Maternity care/delivery services

p. Nervous system services

q. Eye and auditory system services

r. Anesthesia services

HIM 3020 - Inpatient Coding and Billing

1. Define terms, phrases, abbreviations, and acronyms related to:

a. history and evolution of hospitals.

b. the hospital regulatory environment, federal and state regulations, accreditation, and nonclinical credentials.

c. hospital functions and departments.

d. patient accounts and data flow.

e. the hospital billing and claims process.

f. patient account transactions and accounts receivable follow-up.

g. coding conditions for hospital services.

h. coding procedures rendered during hospital visits.

i. coding guidelines and applications.

j. claim forms.

k. third party payers.

l. government-sponsored health insurance.

m. Prospective Payment Systems.

n. HIPAA regulations and compliance.

2. Demonstrate an understanding of how hospitals evolved from ancient times to today.

a. Understand the influence of advances made in medicine on hospital evolution.

3. Be able to discuss three areas of economic influence on hospital development.

a. Describe how changes in reimbursement systems affected hospital development.

b. Discuss the difference between a primary care network and an integrated delivery system.

4. Explain the purpose of a hospital.

a. Differentiate among diagnostic, therapeutic, palliative, and preventive services.

b. Describe three levels of care provided at hospitals.

c. Provide an explanation of the difference between a for-profit and a not-for-profit hospital.

d. Demonstrate an understanding of different types of hospitals.

5. Describe factors that led to the government’s expanded role in regulating health care.

a. Demonstrate an understanding of federal and state legislation implemented to address health care issues and the impact of the legislation on the hospital’s regulatory environment.

b. Discuss how the creation of Medicare and Medicaid enhanced the government’s role in health care regulation.

c. Provide a brief overview of federal and state regulatory agencies involved in health care regulation.

d. Demonstrate an understanding of state licensing requirements and how they have an impact on the hospital’s structure and function.

6. State the purpose of accreditation and explain why it is important.

a. Provide an overview of the history of accreditation.

b. Demonstrate an understanding of accreditation organizations and the survey process.

c. Explain the relationship between federal and state regulations and accreditation.

d. Discuss various credentials required for hospital billing and coding personnel.

e. Define terms, phrases, abbreviations, and acronyms related 

7. Understand hospital organizational structures and how they are designed to contribute to the accomplishment of a hospital’s goals and mission.

a. Explain how organizational structures may vary.

8. List and describe four categories of functions in a hospital.

a. Describe functions performed by various departments.

9. Understand the importance of the Compliance Department in a hospital.

10. Provide an explanation of how financial departments contribute to maintaining the financial stability of a hospital.

11. Discuss the relationship among the Health Information Management Department, medical record documentation, and submission of charges.

a. Explain the purpose of medical record documentation and what significant information is maintained in the medical record.

12. Identify and discuss three service levels where patient care services are rendered in a hospital.

13. Demonstrate an understanding of patient accounts and data flow for outpatient, ambulatory surgery, and inpatient services.

a. Define patient admission and discuss procedures required to ensure quality of patient care.

b. Outline the patient care process and provide an explanation of each phase.

c. Demonstrate an understanding of the admission process and forms utilized during the process.

d. Provide an explanation of the insurance verifications process.

e. Describe the relationship between the admission process and billing of patient services.

14. Discuss the purpose of medical record documentation and various forms and documents used in the medical record.

15. Demonstrate an understanding of patient care services provided by a hospital.

16. Provide an explanation of how charges are captured in the hospital.

17. State the role of Health Information Management (HIM) in billing patient services.

a. Demonstrate an understanding of the hospital billing process, including denied, pended, and paid claims, and posting patient transactions.

b. Demonstrate an understanding of the importance of accounts receivable (A/R) management and reports utilized.

18. Demonstrate an understanding of the billing process and its purpose.

19. Discuss the relationship among participating provider agreements, claim forms, reimbursement methods, and the billing process.

20. Explain the significance of submitting a clean claim.

a. Demonstrate understanding of the variations in claim requirements by payer types and type of service.

b. Explain the purpose of the charge master and its relationship to billing.

c. List and explain data elements in the charge master and discuss maintenance of the charge master.

d. Provide an overview of categories of services and items billed by the hospital.

21. Differentiate between coding systems utilized for outpatient services versus those used for inpatient services.

22. Discuss the purpose of the detailed itemized statement.

23. Discuss the purpose of a claim form and provide a brief outline of information recorded on a claim form.

24. Demonstrate an understanding of all elements and phases in the hospital billing process.

25. Demonstrate an understanding and explain the significance of A/R management.

a. Provide an overview of the purpose and function of an accounts receivable report.

b. Explain why a claim would not meet clean claim status.

c. List common reasons for claim denials and delays.

d. Describe the process of monitoring and follow-up of outstanding claims.

e. Demonstrate an understanding of the appeals process

26. Demonstrate an understanding of the life cycle of a hospital claim.

a. Understand the elements related to patient transactions.

27. Provide an overview of key information found on an Explanation of Benefits or remittance advice.

28. Demonstrate an understanding of the history and purpose of diagnosis coding.

29. Understand how ICD-9-CM coding data are utilized for research, education, and administrative purposes.

30. Provide an explanation of the relationship among documentation, medical necessity claim forms, reimbursement, and coding.

31. Outline the content of ICD-9-CM Volume I and II.

a. Demonstrate an understanding of ICD-9-CM coding conventions.

b. Demonstrate an understanding of ICD-9-CM coding principles.

c. Demonstrate an understanding of coding utilizing the ICD-9-CM diagnosis coding system.

32. Demonstrate an understanding of the history and purpose of procedure coding systems.

33. Discuss how procedure coding data are utilized for research, education, and administrative purposes.

34. Demonstrate an understanding of coding utilizing the HCPCS and ICD-9-CM Volume III procedure coding systems.

a. Explain the two levels of HCPCS.

b. Provide an explanation of the relationship among procedure coding and documentation, medical necessity, claim forms, and reimbursement.

35. List the content of the CPT coding system.

36. Outline the content of the ICD-9-CM Volume III coding system.

37. Demonstrate an understanding of the steps to coding.

a. Discuss the relationship between procedure coding and diagnosis coding.

b. Demonstrate an understanding of coding principles.

38. Explain the relationship between billing and coding.

39. Discuss variations in coding systems utilized for inpatient and outpatient services.

40. Provide an outline of the basic steps to abstracting from the medical record.

a. Apply coding guidelines for inpatient and outpatient cases.

b. Demonstrate an understanding of coding principles and guidelines.

41. Explain the purpose of claim forms.

42. Describe manual and electronic claim submission and discuss advantages and disadvantages of each submission method.

43. Explain the difference between the CMS-1500 and CMS-1450 (UB-04) and outline when they are used.

a. Discuss variations in claim form usage and coding systems utilized for each of the claim forms.

b. Demonstrate an understanding of data requirements and completion instructions of the CMS-1500 and CMS-1450 (UB-04).

44. Explain the relationship between third-party payers and private health insurance.

45. Distinguish among different insurance plans.

a. List other types of insurance that provide coverage for health care services.

b. Demonstrate an understanding of basic terms and specifications found in insurance plans.

46. Define managed care.

a. Discuss the differences between traditional fee-for-service and managed care plans.

47. Provide an overview of coverage for each government program.

a. Understand the relationship between third-party payers and government programs.

b. Distinguish between traditional government plans and managed care plans.

c. State primary versus secondary responsibility for Medicare, Medicaid, and TRICARE.

48. Demonstrate an understanding of basic terms and specifications.

49. Explain why government programs implemented managed care plans.

a. Describe the role of the Centers for Medicare and Medicaid Services (CMS) in government plans.

b. Provide a brief overview of eligibility requirements for each government program.

50. Demonstrate an understanding of the evolution of health care reimbursement from cost-based systems to Prospective Payment Systems.

51. Describe the relationship between government programs and Prospective Payment Systems.

a. Discuss various payment systems implemented under the Prospective Payment System.

b. Demonstrate an understanding of Inpatient Prospective Payment Systems (IPPS) development, payment calculations, structure and assignment.

c. Provide an overview of the Prospective Payment Systems used to reimburse hospitals for inpatient and outpatients services.

d. Demonstrate an understanding of Outpatient Prospective Payment System (OPPS) development, payment calculations, structure, and assignment.

e. Explain what coding systems are used to submit charges under Prospective Payment Systems, and how they affect reimbursement.

52. Describe two major issues facing the health care industry leading to the implementation of HIPAA.

53. Demonstrate an understanding of the purpose and content of HIPAA regulations.

a. Explain the relationship between HIPAA privacy regulations and the patient’s medical information.

54. Demonstrate an understanding of the Administrative Simplification section of HIPAA and how it relates to claims processing.

a. Describe provisions outlined under the Administrative Simplification section of HIPAA

55. Discuss provisions outlined under the Privacy section of HIPAA

a. Demonstrate an understanding of the HIPAA Privacy Rule and how it relates to patient medical information.

56. Discuss provisions outlined under the HIPAA Security Rule.

57. Discuss the importance of HIPAA Compliance.

58. Provide an overview of the elements of a compliance plan.

HIM 3031 - Dental Code Bill & Assisting

1. Recognize the different traits of an administrative dental assistant.

a. Describe the many roles of the administrative dental assistant, office manager, business manager, receptionist, insurance biller, records manager, data processor, bookkeeper, and appointment scheduler.

b. Name the various members of the dental health care team and discuss the roles they play in the delivery of dental care.

2. Identify the rules and function of HIPAA, as it applies to the dental healthcare system.

3. Examine the ADA’s Principles of Ethics and Code of Professional Conduct and demonstrate an understanding of their content by explaining, discussing, and applying the principles.

4. Describe the different areas of a dental office.

5. List the basic structures of the face and oral cavity.

a. Name the basic anatomical structures and tissues of the teeth.

b. Distinguish between different tooth-numbering systems.

c. Interpret dental-charting symbols.

6. Categorize basic dental procedures.

a. List basic chairside dental assisting duties and identify OSHA and state regulations.

7. Identify the five elements of the communications process.

a. Differentiate between verbal and nonverbal messages and describe how the two are used to send and receive messages.

b. Demonstrate how the dental healthcare team sends nonverbal cues.

c. Categorize the different types of interpersonal communication and describe how they are used in the dental profession.

d. Discuss the barriers to effective communication and express how members of the dental healthcare team can remove these barriers.

e. List the responsibilities of the sender that contribute to effective communication and list the responsibilities of the receiver in effective communication.

8. Identify and describe professional telephone manners.

9. Discuss the four elements of letter writing style and compose a letter.

a. Describe letter style appearance as it applies to a finished business letter.

b. Recognize the different parts of a business letter.

c. Evaluate a completed business letter by identifying letter style format, judging letter style, appearance and assessing letter writing style.

d. Identify when HIPAA Privacy and Security Rules apply to written communications.

e. Identify the various types of mail and determine how each type should be handled.

10. Compare and contrast the humanistic theory according to Maslow and Rogers. Relate the theory to patient relations.

11. Identify the different stages that present a positive image for the dental practice.

a. Describe the elements of a positive image and give examples.

12. Demonstrate different problem-solving techniques.

a. Examine different problem-solving techniques.

13. Examine different methods of providing outstanding customer service.

a. Identify team strategies and personal strategies for providing exceptional patient care.

14. Identify the purpose of a dental practice procedural manual and identify the different elements of the manual.

15. Categorize the various channels of organizational communication and identify the types of communication that are used in each channel.

a. Identify and discuss barriers to organizational communications.

b. Describe different types of organizational conflict, and select the appropriate style for resolution.

16. Identify the purpose of staff meetings.

17. Compare the three levels of function of dental practice management software and discuss their application.

a. Identify the functions to consider when selecting dental practice management software.

18. Discuss the role of the administrative dental assistant in the operation of a computerized dental practice.

a. Identify the different computer tasks performed by the administrative dental assistant.

b. Describe the importance of a computer system backup routine.

19. Identify the functions of clinical records.

a. Identify key elements of record keeping and describe the significance of each element.

b. Define the two types of accessibility of clinical records.

c. Identify the methods used in the collection of information needed to complete clinical records.

d. Identify the components of a clinical record and describe the function of each component.

20. Identify the function of risk management.

a. Identify situations that lead to patient dissatisfaction.

21. Describe the different types of filing methods.

a. Classify personal names according to ARMA Simplified Filing Standard Rules by correctly indexing names as they appear on filing labels.

b. Identify the type of filing methods used for filing accounts payable, accounts, receivable, bank statements, financial reports, and personnel records.

c. Describe methods that can be used for filing patient information.

d. Prepare a new patient’s clinical record for filing.

e. Prepare a business document for filing.

22. Describe the mechanics of scheduling.

a. Identify criteria required for matrixing an appointment book and electronic scheduler. 

b. Apply the criteria selected, and properly matrix an appointment book and set up an electronic scheduler.

c. Identify different methods used to identify when specific procedures should be scheduled.

d. Identify the criteria for making an appointment book entry (manual and electronic).

e. List the seven different scenarios of appointment scheduling, and formulate an action plan to solve the problems.

f. List the steps to be followed in making an appointment (manual and electronic).

g. Fill out an appointment card and make a daily schedule.

h. Describe the use of a call list.

i. Identify the steps to be followed in performing the daily routine associated with the appointment schedule.

23. Identify the benefits to a patient of a recall appointment, and list the benefits to the dental practice.

a. Identify the elements that are necessary for an effective recall system.

b. Identify the different classifications of recalls.

c. Describe prescheduled, telephone, mail and combination recall systems.

d. Describe the barriers to prescheduled, telephone, and mail recall systems.

e. Identify solutions to the barriers of prescheduled, telephone, and mail recall systems.

24. Identify information needed to order supplies and products, and how this information can be used.

a. Define rate of use and lead time

b. Describe the role of an inventory manager.

c. Analyze the elements of a good inventory management system, and describe how elements relate to the organization and overall effectiveness of a dental practice.

d. Compare the advantages and disadvantages of catalog ordering and supply house services.

i. Discuss when it is appropriate to use the two services.

e. Identify the information that should be considered before an order is placed for supplies and products.

f. Describe the various sections of a Material Safety Data Sheet, and describe what information is important to an inventory manager.

25. Identify the components of a dental practice information system and explain the function of each component.

a. Categorize the various functions of a dental practice telecommunication system.

b. Describe the features of a telephone system and explain how they can be used in a modern dental practice

c. Design an ergonomic workstation.

i. Identify important elements and state their purpose.

26. Identify the elements of a financial policy and discuss the qualifying factors for each of the elements.

a. Describe the different types of financial plans and explain how they can be applied in a dental practice.

b. State the purpose of managing accounts receivable.

i. Describe the role of the administrative dental assistant in managing accounts receivable.

c. Classify the different levels of the collection process.

d. Understand how to place a telephone collection call.

e. Understand how to process a collection letter.

f. Interpret aging reports and implement proper collection procedures.

27. Classify and identify the various types of insurance coverage.

28. Identify the purpose of insurance coding and differentiate between categories.

a. List the types of insurance information required to determine insurance coverage.

29. Identify the different methods of filing insurance claims and the responsibility of the administrative dental assistant in filing dental claims.

30. Understand part 5B of the ADA Code of Ethics, and identify how it applies to an administrative dental assistant.

31. Complete a dental claim form for manual submission.

32. Describe the function of accounts payable.

a. Formulate a system to organize accounts payable.

b. Analyze the methods of check writing and state their functions.

c. Identify the stops to reconciling a checking account.

d. Identify the information needed for a payroll record.

33. Describe the role of the administrative dental assistant in the management of patient financial transactions.

a. Describe the steps in posting transactions:

i. charges

ii. payments and adjustments

iii. proof of posting

b. Identify the importance of an audit report.

c. Describe a process for implementing an audit trail.

i. Compare the audit trails used in a computerized bookkeeping system with those used in a manual bookkeeping system.

HIM 3040 - Medical Transcription

1. Specify the background and importance of medical records.

2. Explain the variety of skills that a medical transcriptionist (MT) must have.

a. Identify the certification levels a MT may obtain in this career.

b. List the competency levels of a medical transcriptionist.

3. Define and explain the purpose of a medical report or record.

4. Describe the importance of the emerging use of electronic health records (EHRs).

5. Identify specific HIPAA regulations that affect MTs.

a. Define risk management.

b. Recognize time limits imposed on document insertions into a medical record: turnaround time (TAT).

c. Define privileged and nonprivileged information.

d. Enumerate the guidelines for release of patient information.

6. Explain the importance of subpoenas for patient records.

7. Describe the different types of dictation and transcription equipment.

a. Describe abbreviation expansion programs.

b. Explain various methods to manage and store computer data.

c. Identify types and features of printers.

d. Identify the purpose of a modem.

e. Apply correct ergonomic habits in the work environment.

f. Identify the different categories of speech-recognition systems.

8. Perform the steps of transcription preparation.

9. Specify how fax machines can be used in the transcription process.

a. Identify why and how to dispose of electronic media.

10. Demonstrate the ability to use punctuation marks accurately.

11. Understand the different parts of speech.

12. Demonstrate the ability to capitalize words accurately.

13. Demonstrate the ability to prepare accurately typed material containing numbers, symbols, and abbreviations commonly found in medical writing.

14. Recognize and correctly use metric abbreviations.

15. State the reasons for spelling out abbreviations.

16. Demonstrate the three basic mechanical formats of letter preparation.

17. Demonstrate the ability to paragraph properly and to place a letter attractively on a page.

a. Use a specific letter format when preparing a letter from a draft copy.

b. Understand the rules for properly typing multiple-page letters.

c. Identify the unique format for “To Whom It May Concern” documents.

18. Recognize the use of displayed extract text.

19. Define critical, major and minor errors.

20. Demonstrate the ability to proofread and correct transcripts.

a. Recognize proofreader’s symbols.

b. Demonstrate the ability to proofread and correct documents transcribed by others.

c. Explain the importance of submitting work for quality assurance and evaluation.

d. Recognize transcriptions practices to avoid in order to produce quality documents.

21. Locate the spelling of medical terms by using a medical dictionary.

a. Use cross-references to find medical terms.

b. Name resources for locating newly coined medical terms.

c. Select the proper word form that could be written as one word, two words, or a hyphenated word.

d. Identify French and other unusual medical terms. 

22. Analyze ranges in standard laboratory tests

23. Use drug reference books to determine the correct spelling of drug names, to identify generic and brand-name drugs, and to verify dictated dosages.

24. Develop critical thinking skills to determine an unknown word or words by using other words in the context of the document.

25. Understand the rules for making medical and English words plural.

a. Identify adjective and noun endings.

b. Construct plural and adjective endings of medical terms.

26. Recognize when you need to substitute the proper part of speech for a dictated word.

27. Identify and understand similar sounding words that are grammatically different in meaning and use.

28. Match nouns and pronouns with proper singular or plural verbs.

a. Recognize collective nouns. 

b. Demonstrate the ability to select proper pronouns.

29. Recognize word hazards.

a. Identify sentences with dangling or misplaced modifiers.

30. Understand the necessity of transcribing accurate patient progress notes.

a. Demonstrate the proper procedure and format for transcribing medical chart notes and progress notes.

b. Recognize and correct any erroneous entries made in the medical record.

c. Specify the basic information found in patient notes in emergency department, medical office, and clinic records.

d. Identify the key components of the electronic medical record and the traditional paper documents.

e. Understand the importance of medical record notes to the billing cycle.

31. Identify the various mechanical formats used to prepare a history and physical examination report.

a. Explain why certain information is obtained from the patient and recorded.

32. Describe the different ways of gathering and dictating vital medical data.

33. Prepare formal history and physical examination reports by using a variety of styles.

34. Understand why the H&P is considered a high-priority document.

35. Know how to find acceptable formats for a variety of reports and medical documents.

36. Recognize the usefulness of a standard macro within a document.

37. Recognize the names of operative procedures, instruments, types of anesthesia, and suture materials, and be familiar with how these terms should be transcribed.

38. Identify any missing documentation that is required in a complete report.

39. Recognize the rules for writing clear and concise business documents.

a. Compose a business email and a business memo.

40. Consider sensitive issues in sending email messages and practice email etiquette.

a. Identify the problems that may arise when sending medical records as email attachments.

b. Understand the importance of maintaining confidentiality in writing and storing email messages.

41. Type an agenda for a meeting.

a. Record, prepare, and type minutes for a meeting in correct format.

42. Demonstrate the use of critical thinking skills in problem solving.

43. Understand the transition from medical transcriptionist to speech recognition editor.

44. Use shortcut keys when transcribing. 

45. Properly prepare a discharge summary, operative report, pathology report, radiology report, consultation report, autopsy protocol, and medicolegal report.

46. Prepare a hospital policy document in typical format.

HIM 3041 - Health Care Communications

AHSC 1400 - Patient Care Technician I

1. Demonstrate characteristics of health care professionals
2. Define the scope of practice of the PCT
3. Demonstrate basic understanding of human anatomy and physiology
4. Recognize, identify, and describe functions of the body systems
5. Demonstrate knowledge of different disease processes
6. Make use of appropriate medical terminology in medical records
7. Develop techniques that will allow them to assist physicians with examinations
8. Demonstrate employability skills
9. Explain the principles of infection control

AHSC 1410 - Patient Care Technician II

The completion of the AHSC 1400, AHSC 1410, and AHSC 1420 courses will assist students in preparing for the National Healthcareer Association’s Certified Patient Care Technician/Assistant (CPCT/A) certification.

Student Learning Outcomes:
Students will be able to:

1. Define the scope of practice of the PCT
2. Recall responsibilities of workplace safety
3. Demonstrate wound prevention
4. Make use of compression devices
5. Explain HIPAA, confidentiality, and privacy
6. Identify different types of abuse and neglect
7. Define patient’s rights
8. Demonstrate basic first aid and CPR
9. Explain steps for drawing blood and correct order of draw
10. Apply knowledge of basic 12-lead ECG technique and interpretation.

AHSC 1420 - Patient Care Technician Clinical

1. Demonstrate how to obtain patient vital signs
2. Identify infection control practices and select appropriate personal protective equipment for each type of precaution
3. Explain correct techniques to perform collection of specimens
4. Demonstrate making a bed with a patient in the bed and out of bed
5. Take part in patient care including activities of daily living
6. Show proficiency in first aid
7. Earn CPR certification
8. Make use of effective skills to draw blood and accurately label tubes
9. Interpret 12-lead ECG

ALHS 1010 - Introduction to Health Sciences

• Identify the four broad types of health services and different types of healthcare facilities in the United States
• Explain the role of government in healthcare, government payment systems, and private insurance payers
• Compare and contrast the following factors among the professions: education requirements, employment trends, opportunities for advancement, salary potential, and career ladders
• Describe the differences in licensing, certification, and registration for careers of interest

ALHS 1811 - Medical Assistant Practicum I

1. Show competence in the specialty.
2. Demonstrate skills required of exam room tech.
3. Demonstrate knowledge, definition, and pronunciation of medical terminology.
4. Demonstrate mastery of medical keyboarding using correct techniques.
5. Describe, define, and discuss, basic understanding of Allied Health Issues.
6. Define the history and philosophy of the medical assisting profession.

ALHS 1812 - Medical Assistant Practicum II

1. Show competence in a specialty.
2. Discuss basic anatomy and physiology of body systems, structure, function and how they relate to disease processes.
3. Describe and demonstrate exam room preparation and procedures required of a medical assistant.
4. Describe and demonstrate safe practices, first aid and response to medical emergency situations.
5. Demonstrate the ability to perform, collect and properly care for lab specimens, procedures, equipment and space.
6. Understand and perform mathematical medical calculations, interpret charts and graphs. Show competence in recording, storing, ordering and knowledge in the proper administration of medications and medical supplies.
7. Demonstrate knowledge and performance of Medical Office procedures; filing records, reception duties, insurance claims, general bookkeeping and general office skills.
8. Demonstrate a basic understanding of nutritional needs for all patient populations and patients with specific diseases.

ALHS 1813 - Medical Assistant Practicum III

1. Demonstrate competency in the specialty.
2. Mastery and demonstration of laboratory procedures and requirements.
3. Externship (Practicum). Demonstrate improvement and capability to manage increased responsibility throughout course of externship.

ALHS 1814 - Practical Nursing Practicum I

1. Demonstrate competency in the specialty.
2. Demonstrate knowledge of nursing fundamentals.
3. Demonstrate competence in classification and administration of medications.
4. Demonstrate knowledge and utilization of principles surrounding medical surgical nursing and the care of surgical patients.          
5. Describe and demonstrate the knowledge of the geriatric patient, the aging process and the nursing role in the process.
6. Demonstrate an understanding of normal nutrition.
7. Demonstrate and discuss knowledge of body structures and systems and the function of each system.
8. Describe the history, vocational aspects, and the role of practical nursing on the health team.
9. Externship (practicum) surgical care and geriatrics.

ALHS 1815 - Practical Nursing Practicum II

1. Demonstrate competency in the specialty.
2. Demonstrate knowledge and assessment of OB/ Maternity patients and their medical care.
3. Demonstrate competence in organizing and implementing nursing care for pediatric patients utilizing appropriate communication and observation skills in performing an assessment of the pediatric patient that demonstrates an understanding of the disease process and growth and development from newborn to adolescent.
4. Demonstrate knowledge in the clinical area of disease processes affecting each group including symptoms, diagnostic methods, treatment regimes, and nursing care responsibilities and pharmacological calculations.
5. Externship (practicum) in pediatric and women/ mother-baby.

ALHS 1816 - Practical Nursing Practicum III

1. Demonstrate competency in the specialty.
2. Demonstrate the knowledge of the principles and organizing nursing care of pre and post-op adult patients.
3. Demonstrate appropriate communication and observation skills in performing an assessment of adult patients in more complex situations that shows an understanding of disease processes.
4. Demonstrate competence in team nursing, administration of medications, treatments, total patient care, and death and dying
5. Externship (practicum) pre and post-op surgery

ALHS 1817 - Surgical Technology Practicum I

1. Demonstrate competency in the specialty.
2. Demonstrate the principles, knowledge and ability to perform surgical tech aseptic techniques, surgical scrub, gowning, maintaining field and instrumentation.
3. Demonstrate knowledge of surgical procedures, sequence and intra and post-operative complications.
4. Demonstrate knowledge and mastery of medical and surgical terminology.
5. List, locate and describe major anatomic and functional parts of the human body, organs and systems.

ALHS 1818 - Surgical Technology Practicum II

1. Demonstrate competency in the specialty.
2. Utilize the principles of aseptic technique, surgical procedures and patient care
3. Demonstrate a basic understanding and correlate the knowledge of microbiology to their role as a Surgical Technologist
4. Demonstrate a basic understanding of the concepts of Pharmacology

ALHS 1819 - Surgical Technology Practicum III

1. Demonstrate competency in the specialty.
2. Demonstrate industry based punctuality and attendance
3. Identify diagnosis needed, surgical instrumentation, surgical sequence, and intra/post-operative complications of Neuro, Cardio-Vascular, Plastics and ENT surgeries
4. Clinical Rotations

ALHS 2311 - Management and Leadership for Allied Health Supervisors

Many allied health practitioners will assume the role of a manager during the course of their career.  This course is designed to provide theory and application focusing on the development of leadership and management strategies and skills to prepare these practitioners to assume professional responsibilities in management and administration. (3 lecture hours/week) Not part of a TN Transfer

Student Learning Outcomes:
Students will be able to:

1. Apply organizational theory to health care management
2. Define the supervisor role and how it is executed in health care organizations
3. Recognize the managerial functions and challenges posed by changes in the external environment and within health care organizations.
4. Assess and plan intervention strategies for performance problems in health care organizations
5. Develop skills in team building and the management of groups.
6. Synthesize information about strategic planning in health service organizations and the relationships of planning to innovation and change
7. Frame the context for understanding the concept of motivation, including who, what, and why about employee motivation.
8. Analyze the dynamics of situations and apply effective leadership styles to motivate individuals, enhance organizational performance, and achieve stated goals.
9. Describe strategic planning, the utilization of a situational assessment or SWOT analysis, and the strategic planning process.
10. Discuss the importance of quality to a healthcare system and the leading models of quality improvement.
11. Describe the importance, purpose, and major objectives of financial management in healthcare organizations.
12. Discuss the primary reimbursement methods from government-sponsored programs, including Medicare and Medicaid.
13. Integrate the predominate approaches to strategic management of human resources to improve organizational performance using employee performance evaluation models.

ALHS 2312 - Contemporary Issues in Healthcare

1. Apply organizational theory to health care management
2. Discuss the historical developments that have shaped the U.S. healthcare system.
3. Discuss the concepts of behavioral risk factors, health promotion and disease prevention.
4. Discuss the goals and objectives of Healthy People 2010 and the different health professions roles in helping to meet the goals and objectives.
5. Discuss the human and non-human resources that drive the process of health care delivery.
6. Examine the impact of technology on quality of care, quality of life, health care costs, access to care, and structure of health service delivery.
7. Differentiate between the concepts of group insurance, self-insurance, individual insurance, managed care, Medicare, Medicaid, and Veterans and Indian health services.
8. Discuss health services for special populations such as racial/ethnic minorities, the uninsured, women, children, rural populations, mental health, chronically ill and disabled, and people with HIV/AIDS.
9. Discuss the outcomes of the health care system in terms of cost, access, quality, and the policy issues surrounding these outcomes.

ALHS 2313 - Special Topics in Healthcare Documentation

1. Identify several key departmental characteristics that serve as determinants of individual management style.
2. Apply organizational theory to health care management.
3. Define the leadership role and how it is executed in health care organizations
4. Recognize the managerial functions and challenges posed by changes in the external environment and within health care organizations
5. Develop an awareness of the major changes in healthcare delivery over recent decades.
6. Differentiate between a “functional specialist” and a “management generalist”
7. Discuss the role of delegation and empowerment in managerial effectiveness.
8. Describe the relationship of time management to stress management.
9. Discuss the key influence of individual initiative on supervisory effectiveness.
10. Appreciate the role of employee selection to organizational effectiveness.
11. Describe the relationship of communication and leadership style.
12. Explain the various forces of motivation and their relationship to the internal organizational environment.
13. Outline the requirements of an effective performance appraisal system.
14. Distinguish between performance problems and problems of conduct.
15. Outline the functions of a Human Resources department.
16. Describe the areas of ethical concern having the greatest impact on a healthcare manager.
17. Identify the elements of rationale decision making.
18. Describe the key components of organizational change.
19. Identify the characteristics of an effective meeting.
20. Describe the role of the healthcare manager in budget development and management.
21. Describe the differences between total quality management and traditional approaches to quality in healthcare.
22. Explain the concepts of teambuilding as relates to organizational effectiveness.
23. Appreciate the importance of organizational reengineering to organizational development.
24. Synthesize information about strategic planning in health service organizations and the relationships of planning to innovation and change.    

ALHS 2314 - Medical Law and Ethics

1. Analyze issues of law and ethics as related to health care.
2. Apply the primary decision-making models for examining ethical dilemmas.
3. Appreciate why an understanding of the legal profession is necessary for a healthcare professional.
4. Determine the similarities and differences between laws, ethics, and moral issues.
5. Differentiate between a physician’s rights in the practice of medicine and the patient’s Bill of Rights.
6. Assess the importance of confidentiality in the health care setting from both a legal and ethical standpoint.
7. Analyze the impact that local, state, and federal legislation have on practices found in health care.
8. Compare and contrast the roles of various members of the health care team in terms of standard of care.
9. Discuss the major elements of the current healthcare environment in the United States.
10. Evaluate the effect of personal ethics on personal job performance in a health care setting.
11. Determine the impact of regulations on hiring practices, employee health and safety, and employment opportunities.
12. Debate ethical and moral issues in health care as relates to professional liability and medical malpractice.
13. Determine the role of cultural, social, and ethnic diversity within health care.
14. Analyze the importance of complying with laws that regulate the practice of health care.
15. Describe the purpose of medical records and the legal and ethical considerations required to maintain patient confidentiality.

ALHS 2315 - Experiential Learning

1. Articulate the differences between traditional and experiential learning.
2. Express their educational goals.
3. Describe experiential learning assessment options in higher education.
4. Identify their college-level experiential learning.
5. Write an experiential learning narrative.
6. Obtain appropriate documentation of their experiential learning.
7. Prepare an experiential learning portfolio for credit evaluation by a designated full-time faculty member.

ALHS 2316 - Experiential Learning Portfolio

1. Submit an experiential learning portfolio that meets the guidelines and standards of the Experiential Learning component of PLA

ALHS 2317 - Fundamentals of Healthcare Finance

1. Identify the components of important financial statements - income statement, balance sheet, and statement of cash flows - and explain how they relate both to each other and to the underlying sources of data.
2. Discuss the basic elements of a business including ownership and organizational goals
3. Evaluate the financial statements and the financial position of health care institutions.
4. Explain the complexity of cost behaviors in health care organizations and describe how costs are classified according to their relationship with volume.
5. Develop a competence in making financial decisions using net present value, pertinent financial ratios, and break-even analysis.
6. Describe the overall planning process and the key components of the financial plan.
7. Explain why time value analysis is so important to health care financial management.
8. Apply fundamental financial management skills and knowledge to health care organizations.
9. Use technology and information resources to research issues in health financial management.
10. Describe the importance, purpose, and major objectives of financial management in healthcare organizations.
11. Submit an experiential learning portfolio that meets the guidelines and standards of the Experiential Learning component of PLA

HIMT 1201 - Medical Office Procedures

1. Demonstrate understanding of basics of the healthcare claims process.
2. Apply policies and procedures to comply with the changing regulations among various payment systems for healthcare services such as Centers for Medicare    and Medicaid Services (CMS), managed care plans, private insurance plans, and disability claims & services.
3. Define terminology and abbreviations associated with healthcare reimbursement and prospective payment systems
4. Explain the workflow within a medical office and importance of each role.

HIMT 1202 - Legal Aspects of Health Information

 

Course Description:
This course provides an understanding of the legal principles that govern health information and the health record as a legal document.  Emphasis is placed on key concepts including:  the court system, medical staff, nursing staff, governing board, and their functions and responsibilities.  Confidentiality, release of information, informed consent, patient rights, record retention, and an in-depth review of HIPAA will be studied and practiced.  Course focus includes current trends in health legislation such as healthcare fraud, federal and state required reporting. 

Student Learning Outcomes:
Students will be able to:

1. Apply privacy strategies to health information.
2. Apply security strategies to health information.
3. Apply legal processes impacting health information.
4. Demonstrate compliance with external forces.
5. Identify compliance requirements throughout the health information life cycle.
6. Identify the impact of policy on healthcare.

HIMT 1300 - Medical Terminology

1. Identify medical word roots, combining forms, the most common prefixes and suffixes.
2. Explain the rules for determining singular and plural endings.
3. Construct medical terms from word parts relating to the body systems: integumentary, musculoskeletal, endocrine, cardiovascular, lymphatic and hematic (blood), respiratory, digestive, urinary, reproductive (male and female), nervous, special senses (eye and ear) systems.
4. Construct medical procedure terms from word parts relating to the body systems: integumentary, musculoskeletal, endocrine, cardiovascular, lymphatic and hematic (blood), respiratory, digestive, urinary, reproductive (male and female), nervous, special senses (eye and ear) systems.
5. Pronounce medical terms and major anatomical structures.

HIMT 1301 - Introduction to Health Information Management

1. Discuss the development of the health information management profession, describe the functions and various uses of the health record and describe medical record storage, control and retention.
2. Recognize the documentation requirements of accreditation organizations and state and federal agencies.
3. Describe their knowledge of the medial record, its uses, content and requirements and structure.
4. Describe health care organizations from the perspective of key stakeholders.
5. Apply policies, regulations, and standards to the management of information.

HIMT 1302 - HIM Legal Aspects of Health Information

1. Apply privacy strategies to health information.
2.  Apply security strategies to health information.
3. Apply legal processes impacting health information.
4. Demonstrate compliance with external forces.
5. Identify compliance requirements throughout the health information life cycle.
6. Identify the impact of policy on healthcare.

HIMT 1303 - Basic ICD Coding I

1. Apply diagnosis codes according to the Official Coding Guidelines to select and code the principal diagnosis and code other diagnoses.
2. Analyze documentation to accurately assign diagnosis codes.
3. Demonstrate an understanding of UHDDS guidelines and importance of coding and classification as it relates to prospective payment systems.

HIMT 1304 - Disease Processes

 

Student Learning Outcomes:
Students will be able to:

• Demonstrate competency in understanding basic definitions related to disease processes, predisposing factors of disease, pathology and pathogenesis and etiology by body system.
• Evaluate the interpretation of laboratory test results
• Demonstrate a basic knowledge regarding the treatment of various disease processes including alternative types of therapy, holistic medicine, and the prevention of disease. 
• Explain the different drug forms, routes of drug administration, and the drug cycle.
• Explain the different types of drugs used for different diseases and body systems.

HIMT 1305 - Computer Applications in Health Information

1. Evaluate data dictionaries and data sets for compliance with governance standards.
2. Utilize and apply technologies for health informatics and information management           .
3. Identify and describe policies and procedures to ensure accuracy, security, and confidentiality of health data.
4. Summarize standards for the exchange of health information.
5. Describe consumer engagement activities such as EHRs, PHRs, HIEs, portals, public health, standards and telehealth.
6. Evaluate data dictionaries and data sets for compliance with governance standards.
7. Determine compliance of health record content within the organization.
8. Manage data within a database system.
9. Identify standards for exchange of health information.

HIMT 1306 - Medical Insurance Billing

1. accurately file insurance claims for reimbursement for the physician  office or healthcare facility.
2. accurately manage administrative procedures for claims follow-up.        
3. understand how to work with third party payers, Medicare, Medicaid/TennCare and other federal insurance payers regarding policies and procedure for filing claims, reimbursement and follow-up.
4. understand how to maintain files and requirements from all payer types regarding proper coder selection for reimbursement, compliance with documentation, confidentiality laws, audits and billing practices.      

HIMT 1307 - Insurance Procedures Practicum

1. accurately file insurance claims for reimbursement for the physician office or healthcare facility.           
2. accurately manage administrative procedures for claims follow-up.        
3. understand how to work with third party payers, Medicare, Medicaid/TennCare and other federal insurance payers regarding policies and procedures for filing claims, reimbursement, and follow-up.
4. understand how to maintain files and requirements from all payer types regarding proper code selection for reimbursement, compliance with documentation, confidentiality laws, audits and billing practices.

HIMT 1308 - Introduction to Health-Related Professions

1. distinguish roles and responsibilities of various health professions careers                   
2. summarize legal and ethical principles of healthcare
3. identify skill standards for various healthcare professions

HIMT 1401 - Disease Processes

1. Demonstrate competency in understanding basic definitions related to disease processes, predisposing factors of disease, pathology and pathogenesis and etiology by body system.
2. Evaluate the interpretation of laboratory test results
3. Demonstrate a basic knowledge regarding the treatment of various disease processes
   including alternative types of therapy, holistic medicine, surgical procedures, and the
   prevention of disease.
4. Explain the different drug forms, routes of drug administration, and the drug cycle.
5. Explain the different types of drugs used for different diseases and body systems.

HIMT 2110 - HIM Independent Study

1. Complete all assignments in an accurate and professional manner meeting assignment expectations.

HIMT 2205 - Revenue Cycle Management

physician payment and prospective payment for various healthcare settings.

Student Learning Outcomes:
Students will be able to:

1. Describe and evaluate revenue cycle management processes associated with billing             processes and procedures including chargemaster, EDI and bill reconciliation and the, role of utilization, content of claim forms and case management in revenue cycle management.
2. Identify different payment methodologies and systems such as but not limited to:capitation, prospective payment systems used in various care settings, RBRVS,  case mix indices, and MSDRGs.

HIMT 2208 - Professional Practice Experience II

1. Develop and/or apply policies and procedures to the management of assigned tasks within a health information management department.
2.  Apply current laws, accreditation, licensure, and certification standards related to health information initiatives from the national, state, local, and facility levels.
3. Analyze the documentation in the health record to ensure it supports the diagnosis and reflects the patient’s progress, clinical findings and discharge status.

HIMT 2210 - HIM Independent Study

1. Complete all assignments in an accurate and professional manner meeting assignment expectations.

HIMT 2211 - Quality Improvement

1. Identify the components of risk management related to health information management.
2. Apply team leadership concepts and techniques.
3. Utilize data-driven performance techniques for decision making and techniques to monitor, report, and improve processes.
4.  Apply policies and procedures for healthcare organization to comply with external regulations and standards.
5. Apply graphical tools for data presentations.

HIMT 2212 - Seminar in Health Information Management

 

Course Description:
This is a capstone course culminating in fundamental and comprehensive review of the domains, subdomains and tasks for entry-level registered health information technician competencies.  Students will take mock registration exams for self-evaluation of domains, subdomains and tasks.

Student Learning Outcomes:
Students will be able to:

1. Demonstrate competent test taking skills through practice RHIT Exams.
2. Successfully complete mock registration exam with passing score comparable to national exam passing score.
3. Confidently register for the RHIT Exam to be taken either shortly before graduation or immediately post-graduation.

HIMT 2301 - CPT Coding

 

Course Description:
This course covers the basic principles of coding with Current Procedural Terminology (CPT) coding system including structure and rules. Instruction will also be given in use of HCPCS Level II coding including structure and rules. The use of these coding systems will be studied as they are used in reporting of reimbursable medical services and procedures performed by physicians

Student Learning Outcomes:
Students will be able to:

1. Demonstrate understanding of CPT book format, conventions, concepts,    organization and uses and relationship between CPT codes and reimbursement.
2.  Apply CPT codes and modifiers, as appropriate, according to current Official  oding guidelines and regulatory requirements
3.  Analyze documentation to accurately assign CPT codes for evaluation and management, surgery, radiology, pathology/laboratory, anesthesia and medicine codes for healthcare services.

HIMT 2302 - Basic ICD Coding II

1. Apply accurately the Official Coding Guidelines to select and code the principal procedure and code other procedures.
2. Define terminology associated with coding and classification of medical procedures.
3. Identify discrepancies between coded data and supporting documentation

HIMT 2303 - Advanced Coding

1. Accurately assign applicable diagnosis and procedure codes for assigned case    studies and actual health records using code books and/or coding software following Official Coding Guidelines and coding references such as Coding Clinic and CPT Assistant.
2.  Review health record for documentation including clinical indicators that     substantiate the principal and secondary diagnoses as well as complications and/or comorbidities on inpatient records and first-listed diagnosis and procedure codes for outpatient records.
3. Determine and validate diagnosis and procedure codes and groupings in accordance with Official Coding Guidelines.
4. Develop appropriate physician queries to resolve coding and data discrepancies.
5. Evaluate compliance with regulatory requirements and reimbursement methodologies.

HIMT 2304 - HIM Management Principles

1. Demonstrate fundamental leadership skills.
2. Identify the impact of organizational change.
3. Identify and apply human resource strategies for organizational best practices.
4. Utilize financial management processes.
5. Examine behaviors that embrace cultural diversity.
6. Identify processes of workforce training for health care organizations.

HIMT 2305 - Revenue Cycle Management

1. Describe and evaluate revenue cycle management processes associated with billing             processes and procedures including chargemaster, EDI and bill reconciliation and the, role of utilization, content of claim forms and case management in revenue cycle management.
2. Identify different payment methodologies and systems such as but not limited to:capitation, prospective payment systems used in various care settings, RBRVS,  case mix indices, and MSDRGs.

HIMT 2306 - HIM Special Topics

1. Complete all assignments in an accurate and professional manner meeting assignment expectations.

HIMT 2307 - Professional Practice Experience I

1. Develop and/or apply policies and procedures to the management of assigned     tasks within a health information management department.
2.  Apply current laws, accreditation, licensure, and certification standards related to health information initiatives from the national, state, local and facility levels.
3.  Analyze the documentation in the health record to ensure it supports the    diagnosis and reflects the patient’s progress, clinical findings and discharge status.

HIMT 2308 - Professional Practice Experience II

 

Student Learning Outcomes:
Students will be able to:

1. Develop and/or apply policies and procedures to the management of assigned tasks within a health information management department.
2. Apply current laws, accreditation, licensure, and certification standards related to health information initiatives from the national, state, local, and facility levels.
3. Analyze the documentation in the health record to ensure it supports the diagnosis and reflects the patient’s progress, clinical findings and discharge status.

HIMT 2309 - Data Analysis and Statistics

1. Utilize basic descriptive, institutional, healthcare statistics, and HIM department statistics.
2. Apply graphical tools for data presentations.
3. Identify and understand secondary data sources.
4. Explain data analytics and decision support.
5. Explain common research methodologies used in healthcare.

HIMT 2310 - HIM Independent Study

1. Complete all assignments in an accurate and professional manner meeting assignment expectations.

HIMT 2312 - Seminar in Health Information Management

1. Demonstrate competent test taking skills through practice RHIT Exams.
2. Successfully complete mock registration exam with passing score comparable to national exam passing score.
3. Confidently register for the RHIT Exam to be taken either shortly before      graduation or immediately post-graduation.

HSE 1010 - Nursing Services I

HSE 1020 - Therapeutic Services Pharmacy Technology I

HSE 1030 - Emergency Services I

HSE 2010 - Nursing Services II

HSE 2020 - Therapeutic Svc Pharm Tech II

HSE 2030 - Emergency Service II

HSE 3010 - Nursing Services III

HSE 3020 - Therapeutic Svc Pharm Tech III

HSE 3030 - Emergency Services III

HSE 4010 - Nursing Services IV

HSE 4020 - Therapeutic Services Pharmacy Technology IV

HSE 4030 - Emergency Services IV

HAC 0001 - Worker Characteristic

A. Attendance

1. Attends class as scheduled.
2. Arrives/leaves on time (no tardies).
3. Notifies instructor prior to or day of being absent.

B. Character

1. Displays loyalty, honesty, trustworthiness.
2. Displays dependability and reliability.
3. Displays initiative, self-discipline and self-responsibility.
4. Displays self-discipline and performs what is asked of them.

C. Teamwork

1. Respects the rights of others.
2. Maintains appropriate confidentiality.
3. Is a team worker that is cooperative, mannerly, and appropriately assertive.
4. Displays a customer service attitude.
5. Seeks opportunities for continuous learning from others.

D. Appearance

1. Demonstrates appropriate dress indicative of trade.
2. Demonstrates professional grooming and hygiene.
3. Presents oneself professionally each day.

E. Attitude

1. Displays a positive and professional attitude.
2. Displays self-confidence.
3. Displays high expectations of success in trade.

F. Productivity

1. Follows safety practices.
2. Maintains a neat and clean work area.
3. Follows directions and procedures.
4. Completes assignments in keeping with deadlines.

G. Organization Skills

1. Prioritizes and manages class time.
2. Demonstrates flexibility in handling change.

H. Communications

1. Displays appropriate nonverbal skills (eye contact, body language).
2. Displays appropriate listening skills.
3. Uses appropriate language on a professional level.

I. Cooperation

1. Displays leadership skills.
2. Appropriately handles criticism, conflicts and complaints.
3. Demonstrates problem-solving capabilities.
4. Maintains appropriate relationships with instructors and peers.
5. Follows requests of instructor.

J. Respect

1. Engages with cultural and racial diversity in a professional manner.
2. Refrains from engaging in harassment of any kind.
3. Encourages others to avoid harassment.

HAC 0002 - Worker Characteristic

A. Attendance

1. Attends class as scheduled.
2. Arrives/leaves on time (no tardies).
3. Notifies instructor prior to or day of being absent.

B. Character

1. Displays loyalty, honesty, trustworthiness.
2. Displays dependability and reliability.
3. Displays initiative, self-discipline and self-responsibility.
4. Displays self-discipline and performs what is asked of them.

C.Teamwork

1. Respects the rights of others.
2. Maintains appropriate confidentiality.
3. Is a team worker that is cooperative, mannerly, and appropriately assertive.
4. Displays a customer service attitude.
5. Seeks opportunities for continuous learning from others.

D. Appearance

1. Demonstrates appropriate dress indicative of trade.
2. Demonstrates professional grooming and hygiene.
3. Presents oneself professionally each day.

E. Attitude

1. Displays a positive and professional attitude.
2. Displays self-confidence.
3. Displays high expectations of success in trade.

F. Productivity

1. Follows safety practices.
2. Maintains a neat and clean work area.
3. Follows directions and procedures.
4. Completes assignments in keeping with deadlines.

G. Organization Skills

1. Prioritizes and manages class time.
2. Demonstrates flexibility in handling change.

H. Communications

1. Displays appropriate nonverbal skills (eye contact, body language).
2. Displays appropriate listening skills.
3. Uses appropriate language on a professional level.

I. Cooperation

1. Displays leadership skills.
2. Appropriately handles criticism, conflicts and complaints.
3. Demonstrates problem-solving capabilities.
4. Maintains appropriate relationships with instructors and peers.
5. Follows requests of instructor.

J. Respect

1. Engages with cultural and racial diversity in a professional manner.
2. Refrains from engaging in harassment of any kind.
3. Encourages others to avoid harassment.

HAC 0003 - Worker Characteristic

A. Attendance

1. Attends class as scheduled.
2. Arrives/leaves on time (no tardies).
3. Notifies instructor prior to or day of being absent.

B. Character

1. Displays loyalty, honesty, trustworthiness.
2. Displays dependability and reliability.
3. Displays initiative, self-discipline and self-responsibility.
4. Displays self-discipline and performs what is asked of them.

C. Teamwork

1. Respects the rights of others.
2. Maintains appropriate confidentiality.
3. Is a team worker that is cooperative, mannerly, and appropriately assertive.
4. Displays a customer service attitude.
5. Seeks opportunities for continuous learning from others.

D. Appearance

1. Demonstrates appropriate dress indicative of trade.
2. Demonstrates professional grooming and hygiene.
3. Presents oneself professionally each day.

E. Attitude

1. Displays a positive and professional attitude.
2. Displays self-confidence.
3. Displays high expectations of success in trade.

F. Productivity

1. Follows safety practices.
2. Maintains a neat and clean work area.
3. Follows directions and procedures.
4. Completes assignments in keeping with deadlines.

G. Organization Skills

1. Prioritizes and manages class time.
2. Demonstrates flexibility in handling change.

H. Communications

1. Displays appropriate nonverbal skills (eye contact, body language).
2. Displays appropriate listening skills.
3. Uses appropriate language on a professional level.

I. Cooperation

1. Displays leadership skills.
2. Appropriately handles criticism, conflicts and complaints.
3. Demonstrates problem-solving capabilities.
4. Maintains appropriate relationships with instructors and peers.
5. Follows requests of instructor.

J. Respect

1. Engages with cultural and racial diversity in a professional manner.
2. Refrains from engaging in harassment of any kind.
3. Encourages others to avoid harassment.

HAC 1010 - Technology Foundation

HAC 1020 - Safety

1.  Safety- PPE
   1. Discuss why PPE is needed.
   2. Discuss proper head protection.
   3. Discuss eye protection.
   4. Discuss face protection.
   5. Discuss hearing protection.
   6. Discuss respiratory protection.
   7. Discuss hand protection.
   8. Discuss foot protection.
2.  Ladder Safety
   1. Discuss acceptable ladder types / standards.
   2. Discuss ladder capacity / Condition.
   3. Discuss all rules on ladder placement / set up.
3. Environment Safety
   1. Discuss how working in  extreme heat affects your body.
   2. Discuss how cold conditions affect your body.
   3. Discuss the dangers of working in wet conditions.
4. Chemical Safety
   1. Discuss Material Safety Data Sheets.
   2. Discuss how chemicals affect the body.
5. General Safe working Practices
   1. Describe good housekeeping practices.
   2. Discuss tool safety
   3. Discuss correct lifting techniques.
6. Fire Safety
   1. Describe the fire triangle.
   2. Describe types / classes of fires.
   3. Discuss types / color of fire extinguishers.
7. Welding / Brazing Safety
   1. Identify the correct material to wear while welding / brazing.
   2. Describe the safe handling, storage, and transportation of gases used in brazing / welding.
8. Electrical Safety
   1. Understand basic lockout tag out procedures.
   2. Understand common electrical rules.
9. Refrigerant Safety
   1. Understand common rules for handling refrigerant.
   2. Understand safe storage / transportation of refrigerant.
   3. Discuss EPA regulations and 608 certification.
10. Driving Safety
    1. Discuss how your driving record has an effect on your career.
    2. Discuss safe driving practices.
11. OSHA Safety
    1. Watch OSHA videos at www.oshatrain.org.
    2. Now Using Carrier Safety 2000 Training CD.
12. General Safety Practices for TCAT Murfreesboro
    1. Know safe locations for dangerous situations.
    2. Know procedures to follow should a dangerous situation occur.
    3. Know the dress code for the HVAC program.
    4. Know the rules of conduct for the HVACR program.
13. Know the location of fire extinguishers, disconnect switches, first aid kit, and other safety related devices.

HAC 1030 - Refrigerant Fundaments

1. Safety
   1. Demonstrate an understanding of HVAC related safety issues
   2. Demonstrate an understanding of general safety issues
2. Refrigerant theory
   1. Discuss Thermodynamics
   2. Discuss Temperature / pressure relationships
   3. Discuss conditions that contribute to human comfort
   4. Demonstrate an understanding of the refrigerant cycle
   5. Discuss or identify different refrigerants and their characteristics

HAC 1040 - Refrigerant Practices

1. Safety
   1. Demonstrate an understanding of HVAC related safety issues
   2. Demonstrate an understanding of  safety issues in handling refrigerants
2. Refrigerant Tools
   1. Identify tools and equipment used in working with refrigerants
   2. Demonstrate the correct use of refrigerant manifold and gauges including calibration of gauges
   3. Demonstrate leak detection methods
   4. Demonstrate recovery, evacuation, and charging techniques
   5. Demonstrate refrigerant pipe bending, swaging, and brazing
   6. Size, layout, and install refrigerant piping
3. Refigerant Piping
   1. Demonstrate refrigerant pipe bending, swaging, and brazing
   2. Identify Piping and Fittings used in refrigeration
4. Size, layout, and install refrigerant piping