Jul 25, 2025  
Course/Program Inventory 
    
Course/Program Inventory

All Courses


  FOR INTERNAL USE ONLY- NOT FOR EXTERNAL DISTRIBUTION

The Tennessee Board of Regents (TBR) provides its online common course inventory for community colleges (or common curriculum inventory for technical colleges) as a tool for faculty, staff, and administrators to use in academic program planning. It is not intended for use in advising. TBR does not guarantee that the information contained within the site is up-to-date, complete and accurate. Individuals assume any risks associated with relying upon such information without checking other credible sources, such as a College Catalog or TBR policies. Content within the site is for information purposes only and does not represent the official Academic Program Inventory at any specific TBR institution.

 

Fire Science

  
  • FIRE 2380 - Legal Aspects of Emergency Services (WSCC)



    Credit hours: 3

    Prerequisites: Acceptable placement score or completion of all Learning Support competencies in Reading and Writing.

    Course Description:
    This course will address the federal, state, and local laws that regulate emergency services. It will also include a review of national standards, regulations, and consensus standards that emergency services are measured against

    Student Learning Outcomes:
    Students will be able to: 

    1.  Understand a broad overview of the law and how that law directly affects aspects of emergency services, such as: line of duty deaths, homeland security, incident command, emergency vehicle operations, etc.
    2. Explain and discuss aspects of human resources-related litigation, such as: employment and personnel issues related to race discrimination, sexual harassment, hostile work environment, the Americans with Disabilities Act (ADA), the Family Medical Leave Act (FMLA), etc.
    3. Explain and discuss aspects of operations and managerial issues such as the Fair Labor Standards Act (FSLA), drug and alcohol events in and out of the workplace, confidentiality issues, negligence, malpractice, etc.
    4. Understand and discuss legislative and political foundations of emergency services-related laws by which public safety organizations work (fire service and emergency medical services-centric).

  
  • FIRE 2385 - Fire Investigation II (WSCC)



    Credit hours: 3

    Prerequisites: Acceptable placement score or completion of all Learning Support competencies in Reading and Writing and FIRE 1325 Fire Investigation I.

    Course Description:
    This course is intended to provide the student with advanced technical knowledge on the rule of law, fire scene analysis, fire behavior, evidence collection and preservation, scene documentation, case preparation and courtroom testimony.

    Student Learning Outcomes:
    Students will be able to: 

    1. Explain the significance of the rule of law, especially within the context of fire investigation and arson events as well as how it pertains to arrest, search, and seizure.
    2. Analyze different types of fire cause and articulate those findings in both verbal and written narratives.
    3. Recognize the different classifications of arson and apply those classifications to fire investigation reporting.
    4. Interpret a fire scene in order to perform a proper and accurate investigation.
    5. Explain the role of the fire investigator in courtroom demeanor and testifying.

  
  • FIRE 2390 - Emergency Services Capstone Project (CSCC)



    Credit hours: 3

    Prerequisites: College level Writing/Reading and successful completion of the Major Field Core requirements.

    Course Description:
    Research paper in APA format on contemporary issues or problems within the fire and emergency services field; written report required; findings may be applied in work environment. 

    Student Learning Outcomes:
    Students will be able to: 

    1. Search national, state, and local records for pertinent emergency service information related to the written project.
    2. Search published information from sources such as professional publications, reports, and federal reports for pertinent information related to the project.
    3. Develop clear and concise written reports.
    4. Incorporate figures, tables, and appendices within the report.
    5. Submit a paper containing a college level of writing, accuracy and topical information regarding an issue impacting the fire service.

  
  • FIRE 2399 - Special Topics in Fire Science



    Credit hours: 3

    Prerequisites: Acceptable placement score or completion of all Learning Support competencies in Reading and Writing.

    Course Description:
    Study and discussion of select topics in the field of fire science.  Content may vary.  The course may be repeated with departmental consent.

    Student Learning Outcomes:
    Student outcomes for this course will be determined based on the content of the course.

Funeral Services

  
  • FSED 1010 - History and Sociology of Funeral Service



    Credit hours: 3

    Prerequisites: Successful acceptance into the AAS/FSED program

    Course Description:
    This course surveys funeral and burial customs associated with the beliefs and practices in various cultures from the early Egyptians to present day. In addition, the general principles related to customs, religions, human relations, social behavior, and their influence on funeral practices will be examined. 

    Student Learning Outcomes:
    Students will be able to:

    1. the historical relationship to present day funeral service practices and customs.
    2. the evolution of the funeral service profession and associated funeral service merchandise.
    3. the relevance of the funeral rites and customs of ancient cultures to the modern funeral service professional.
    4. the social implications of the funeral service profession.

  
  • FSED 1020 - Dynamics of Grief Management



    Credit hours: 3

    Prerequisites: Acceptance into the FSED program.

    PSYC 1030 - General Psychology  

    Course Description:
    This outline is a survey of the basic principles of psychology and counseling as they relate to Funeral Service. Especially stressed are the psychological concepts in the areas of grief, bereavement, mourning, aftercare, and crisis intervention with particular emphasis on roles of the funeral director.

    Student Learning Outcomes:
    Students will be able to:

    1. the application of general psychology to funeral service.
    2. the event of bereavement, the emotion of grief, and the process of mourning. 
    3. the importance of helping skills and their application to the functions of the funeral director.
    4. the importance of interpersonal communication and interpersonal communication skills

  
  • FSED 1030 - Funeral Directing



    Credit hours: 2

    Prerequisites: Acceptance into the FSED program.
    FSED 1010 - History and Sociology of Funeral Service  

     

    Corequisites: FSED 1040 - Funeral Directing Practicum I  

    Course Description:
    This course introduces the primary duties and responsibilities of the funeral director. Special emphasis is placed on the funeral director’s role in working with the family of the decedent, as they select options for funeral rites, ceremonies, and committal services. Legal and ethical obligations, as well as the value of effective communication skills, are also examined.

    Student Learning Outcomes:
    Students will be able to:

    1. the primary responsibilities of the funeral director. 
    2. the proper procedures for conducting a funeral arrangement conference with the client family.
    3. the required legal documents associated with operating a funeral services facility.
    4. the proper procedures for directing and conducting a variety of funeral and committal rites and ceremonies.
    5. the importance of ethics and effective communication skills in funeral service.

  
  • FSED 1040 - Funeral Directing Practicum I



    Credit hours: 2

    Prerequisites: Successful acceptance into the AAS/FSED program.

    Corequisites: FSED 1030 - Funeral Directing  

    Course Description:
    This course introduces the practical aspects of funeral home operations, which includes local, state, and federal laws as they pertain to funeral service. In addition, students will participate in funeral arranging, funeral directing, and committal service procedures. All funeral directing functions will be performed under the direct supervision of a licensed funeral director and the Southwest Tennessee Community College Funeral Service Education faculty.

    Student Learning Outcomes:
    Students will be able to:

    1. the funeral director’s role and responsibility to the client family.
    2. the purpose of the arrangement conference.
    3. the overall funeral arrangement process.
    4. the procedures and practices of funeral directing.

  
  • FSED 1050 - Funeral Directing Practicum II



    Credit hours: 2

    Prerequisites: Admission to AAS/FSED Program
    FSED 1030 - Funeral Directing  
    FSED 1040 - Funeral Directing Practicum I  

    Course Description:
    This course is a continuation of Funeral Directing Practicum I and will provide additional experience with the practical aspects of funeral home operations, which includes local, state, and federal laws as they pertain to funeral service. In addition, students will participate in funeral arranging, funeral directing, and committal service procedures. All funeral directing functions will be performed under the direct supervision of a licensed funeral director and the Southwest Tennessee Community College Funeral Service Education faculty.

    Student Learning Outcomes:
    Students will be able to:

    1. the role of the funeral director and his/her legal and ethical responsibility to serve the needs of the client family. 
    2. the purpose of the arrangement conference. 
    3. the overall funeral arrangement process. 
    4. the procedures and practices of funeral directing. 

  
  • FSED 1060 - Mortuary Law and Ethics



    Credit hours: 3

    Prerequisites: Admission to the AAS/FSED program.

    Course Description:
    This course introduces legal and ethical issues in the funeral service profession. This includes the sources of business law, mortuary law, rights and duties regarding disposition of dead bodies, state and federal regulation of funeral homes, funeral directors and cemeteries, probate law, and funeral professional ethics.

    Student Learning Outcomes:
    Students will be able to:

    1. the basic principles of business law. 
    2. the inter-relationship of business law and funeral service law.
    3. the legal duties and responsibilities of the funeral service practitioner and the funeral establishment.
    4. the ethical and moral duties and responsibilities to the deceased, their family, and the public.

  
  • FSED 1070 - Funeral Service Merchandising



    Credit hours: 2

    Prerequisites: Admission to the AAS/FSED Program

    FSED 1010 - History and Sociology of Funeral Service  

    Course Description:
    This course introduces the practical aspects of product knowledge and merchandising for caskets, outer burial containers, and other related funeral service merchandise. 

    Student Learning Outcomes:
    Students will be able to:

    1. the value of acquiring comprehensive product knowledge for the different types of funeral service merchandise sold in the funeral home setting, as well as the importance of sharing this information with the client family.
    2. the effective presentation of funeral service merchandise to the client family, which includes the use of the educational or demonstration grouping of merchandise.
    3. the types of effective methods used to display a variety of funeral service merchandise items in the funeral home setting.
    4. the effective methods of pricing funeral service merchandise, as well as utilizing sales analysis to determine the effectiveness of the merchandising plan.

  
  • FSED 1080 - Chemistry for Funeral Services



    Credit hours: 2

    Prerequisites: Acceptance into the AAS/FSED program.

    MATH 1010 - Math for General Studies  

    Corequisites: FSED 2020 - Embalming I  

    FSED 2030 - Embalming Practicum I  

    Course Description:
    This course provides a survey of the basic principles of chemistry as they relate to Funeral Service. The focus is on the chemical principles and interactions involved in sanitation, disinfection, public health, and embalming practice.

    Student Learning Outcomes:
    Students will be able to:

    1. define the potentially harmful chemicals used in the preparation by listing the major hazardous chemicals involved in preservation of human remains and how they affect the funeral service practitioner.
    2. apply the function and purpose of the major composite chemicals used in arterial, cavity, and accessory fluids.
    3. demonstrate the modes of preservation and decomposition of carbohydrates, proteins, and lipids.

  
  • FSED 2010 - Funeral Service Management



    Credit hours: 2

    Prerequisites: Admission to AAS/FSED program

    FSED 1010 - History and Sociology of Funeral Service  

    Course Description:
    This course introduces management principles for funeral home operations, which includes human resources, financial, marketing, facilities, and office management, as well as their application to the small business environment.

    Student Learning Outcomes:
    Students will be able to:

    1. the goals and objectives of funeral service management.
    2. the specialized areas of management.
    3. the importance of good communications skills.

  
  • FSED 2020 - Embalming I



    Credit hours: 2

    Prerequisites: Admission to AAS/FSED Program

    BIOL 1010 - Introductory Biology I  

    Corequisites: FSED 1080 - Chemistry for Funeral Services  

    FSED 2030 - Embalming Practicum I  

    Course Description:
    This course will provide a discussion of the theoretical aspects of embalming, as well as examining the purpose and need for embalming, types of death, signs of death, tests for death, postmortem changes, ethics of embalming, chemical and physical changes, formulating chemical solutions, and selection and raising of vessels.

    Student Learning Outcomes:
    Students will be able to:

    1. the purpose of embalming.
    2. the handling, treatment, and disposition of a deceased human body regarding the client family and community within the areas of sociological, psychological, theological, physical, and legal requirements.
    3. the importance of sanitation and disinfection of the dead human body.

  
  • FSED 2030 - Embalming Practicum I



    Credit hours: 2

    Prerequisites: Acceptance into the AAS/FSED program.

    Corequisites: FSED 1080 - Chemistry for Funeral Services  

    FSED 2020 - Embalming I  

    Course Description:
    This course applies the theoretical aspects of an embalming operation. All embalming operations are performed under the direct supervision and instruction of a licensed embalmer and the Southwest Tennessee Community College Funeral Service Education faculty.

    Student Learning Outcomes:
    Students will be able to:

    1. the importance of personal and environmental safety and cleanliness.
    2. the use of embalming instruments, equipment, and supplies.
    3. the purpose and process of embalming.

  
  
  
  • FSED 2060 - Restorative Art



    Credit hours: 4

    Prerequisites: Admission to AAS/FSED Program
    FSED 2020 - Embalming I  
    FSED 2030 - Embalming Practicum I  

    Corequisites: FSED 2040 - Embalming II  

    FSED 2050 - Embalming Practicum II  

    Course Description:
    This course prepares the student to recognize and apply the various restorative and cosmetology techniques used in the restoration of the deceased.

    Student Learning Outcomes:
    Students will be able to:

    1. the purpose of restorative art.
    2. the significance of facial bone and muscle identification.
    3. the application of appropriate reconstruction techniques.
    4. the use and application of color theory and cosmetics.

  
  • FSED 2070 - Microbiology and Pathology for Funeral Service



    Credit hours: 2

    Prerequisites: Successful acceptance into the AAS/FSED program.
    Admission to AAS/FSED Program
    BIOL 1010 - Introductory Biology I  

    Course Description:
    This course introduces the principles of microbiology and pathology, especially as they can be applied to the embalming and restorative art processes. Special emphasis will be placed on tissue pathology and major causative agents of death.

    Student Learning Outcomes:
    Students will be able to:

    1. basic microbial morphology.
    2. basic microbial physiology.
    3. the pathological conditions associated with disease.
    4. the significance of embalming analysis.
    5. the significance of sanitization and disinfection.

  
  • FSED 2080 - Funeral Service Seminar



    Credit hours: 2

    Prerequisites: Acceptance into the AAS/FSED program.

    Course Description:
    Comprehensive preparation for and completion of the International Conference of Funeral Service Examining Board, Inc. National Board Examination (NBE). 

    Student Learning Outcomes:
    Students will be able to:

    1. the content of the Funeral Service Arts section of the NBE.
    2. the content of the Funeral Service Sciences section of the NBE.


Geography

  
  • GEOG 1012 - Cultural Geography**



    Credit hours: 3

  
  • GEOG 1015 - Physical Geography**



    Credit hours: 3


Geology

  
  • GEOL 1040 - Physical Geology



    Credit hours: 4

  
  • GEOL 1300 - Environmental Science w/Lab



    Credit hours: 4


Global Logistics and Supply Chain Technology

  
  • GLT 0001 - Worker Characteristics



    Clock Hours: 6

  
  • GLT 0002 - Worker Characteristics



    Clock Hours: 6

  
  • GLT 1010 - Introduction to Global Logistics



    Clock Hours: 24

  
  • GLT 1020 - Transportation Systems



    Clock Hours: 48

  
  • GLT 1030 - Communication Skills



    Clock Hours: 40

  
  • GLT 1040 - Supply Chain Management



    Clock Hours: 300

    Prerequisites:
    GLT 1050   Softwared Applications


  
  • GLT 1050 - Softwared Applications



    Clock Hours: 14

  
  • GLT 2010 - Technology Awareness



    Clock Hours: 100

  
  • GLT 2020 - Warehouse Operations



    Clock Hours: 150

  
  • GLT 2030 - Career Competencies



    Clock Hours: 50

  
  • GLT 2040 - Storage Control Operations



    Clock Hours: 132


Healthcare Documentation

  
  • HCDS 1210 - Technology Concepts in Healthcare Documentation I



    Credit hours: 2

    Industry Certifications Graduates are eligible to take the Registered Healthcare Documentation Specialist (RHDS) certification exam through the Association of Healthcare Documentation Integrity (AHDI)

    Course Description:
    This coursework is designed to introduce the student to word processing applications and related technologies and to develop computer skills and proficiency. It is designed to study, synthesize, and apply technologies used in healthcare documentation.  (2 lecture hours/week)

    Student Learning Outcomes:
    Students will be able to:

    1. Demonstrate a general knowledge of and the ability to operate computers and related technologies.
    2. Demonstrate the ability to operate designated dictation and transcription equipment.
    3. Demonstrate a general knowledge of security issues related to dictation and transcription systems working onsite or remotely.
    4. Demonstrate correct ergonomic habits.
    5. Appropriately use electronic references and other resources for research and practice.
    6. Understand medical transcription includes procedures such as organizing, revising, editing and proofreading transcribed medical reports.
    7. Transcribe medical reports employing word processing features to correct syntax, usage, grammar, and spelling.
    8. Manage and coordinate basic information gathered from multiple sources for the purposes of problem solving and decision-making.
    9. Identify and use basic features of word processing programs (to include inserting text, deleting text, creating macros, saving).
    10. Differentiate between stand-alone and networked computers, and recognize the functions of computer components and peripherals (e.g., printer, modem).
    11. Recognize and describe alternative keyboard, monitor, and mouse features (e.g., ergonomic, stenotype, flat-screen monitor, wireless).
    12. Explain basic concepts of dictation and transcription technology.
    13. Use designated transcription equipment (e.g., analog, digital, sound card, foot pedals, headsets) to complete transcription documents.
    14. Demonstrate appropriate use of telecommunications and send, receive, forward, respond to, and attach documents to email (e.g., fax, modem, Internet).
    15. Demonstrate awareness of ergonomic issues in the classroom and workplace.

  
  • HCDS 1218 - Technology Concepts in Healthcare Documentation II



    Credit hours: 2

    Prerequisites: HCDS 1210 - Technology Concepts in Healthcare Documentation I  

    Industry Certifications Graduates are eligible to take the Registered Healthcare Documentation Specialist (RHDS) certification exam through the Association of Healthcare Documentation Integrity (AHDI)

    Course Description:
    This course focuses on maximizing proficiency with computers and electronic resources through the study and application of features and techniques most useful for medical transcription. This course is a study of the personal computer, including hardware and software, and related technologies relevant to medical transcription. Among the key topics are customizing Windows XP and Windows Vista, keyboarding shortcuts, performing computer maintenance, ensuring computer and data security, using network and wireless connections, researching effectively using electronic resources and the Internet, and using text expanders and word processing techniques to increase productivity and accuracy. It is also designed to study, synthesize, and apply technologies used in healthcare documentation, as well as to stimulate an awareness of related emerging technologies. (2 lecture hours/week)

    Student Learning Outcomes:
    1. Demonstrate a general knowledge of and the ability to operate computers and related technologies.
    2. Demonstrate the ability to operate designated dictation and transcription equipment.
    3. Demonstrate a general knowledge of security issues related to dictation and transcription systems working onsite or remotely.
    4. Assess correct ergonomic habits and apply them at their work sites.
    5. Appropriately use electronic references and other resources for research and practice.
    6. Demonstrate a general knowledge of speech recognition technology and how it integrates into medical transcription.
    7. Demonstrate general knowledge of electronic healthcare records (EHR) including the functions related to dictation/transcription integration and editing, and common terminology used in EHR systems.
    8. Understand medical transcription includes procedures such as organizing, revising, editing and proofreading transcribed medical reports.
    9. Transcribe medical reports employing word processing features to correct syntax, usage, grammar, and spelling.
    10. Manage and coordinate basic information gathered from multiple sources for the purposes of problem solving and decision-making.

  
  • HCDS 1302 - Medical Terminology I



    Credit hours: 3

    Industry Certifications Graduates are eligible to sit the Registered Healthcare Documentation Specialist (RHDS) certification exam through the Association of Healthcare Documentation Integrity (AHDI)

    Course Description:
    A study of medical terminology word elements including prefixes, suffixes and root words. Diagnostic, clinical, laboratory, pharmaceutical and surgical terms are also learned as they pertain to each body system. (3 lecture hours/week)

    Student Learning Outcomes:
    Students will be able to:

    1. Construct and deconstruct medical vocabulary by analyzing its structure, including prefixes, suffixes, word roots, plurals, nouns, and adjectives.
    2. Distinguish between or among medical homophones (sound-alikes), commonly confused medical terms, and synonyms.
    3. Categorize and interpret abbreviations, brief forms, acronyms, eponyms, and foreign words and phrases commonly used in clinical practice.
    4. Categorize surgical procedures and other interventional diagnostic and treatment modalities by specialty, indications or related diagnoses, technique, and typical findings.
    5. Discriminate among procedures, techniques, and findings in diagnostic and treatment modalities by specialty, indications or related diagnoses, technique, and typical findings.
    6. Compare and contrast the etiologies and pathologies of diseases and trauma within a specialty or body system.
    7. Identify and define methods of diagnosis and treatment of common diseases and conditions.
    8. Identify and analyze current trends and advancements in medicine.
    9. Define and translate a core of medical abbreviations for each chapter studied.

  
  • HCDS 1303 - Anatomy Concepts in Healthcare Documentation



    Credit hours: 3

    Industry Certifications Graduates are eligible to take the Registered Healthcare Documentation Specialist (RHDS) certification exam through the Association of Healthcare Documentation Integrity (AHDI)

    Course Description:
    This course provides an introduction to the organization of the human body as well as a study of the anatomical structures and basic physiology of body systems. 

    Student Learning Outcomes:
    Students will be able to:

    1. Describe the structure and function of cells, tissues, organs and systems.
    2. Identify body cavities and the organs they contain.
    3. Describe the position or relationship of one part of the body to another incorporating directional and positional terms as well as anatomic planes and regions.
    4. Classify tissue by type, including epithelial, connective, muscle, and nerve tissues.
    5. Locate organs, muscles, bones, and other structural components of the body on a graphic.
    6. Categorize anatomical structures by each body system.
    7. Apply the concept of homeostasis to human physiology activity.
    8. Related and summarize the body’s immune system and defense mechanisms.

  
  • HCDS 1305 - Healthcare Documentation Specialist Procedures



    Credit hours: 3

    Industry Certifications Graduates are eligible to take the Registered Healthcare Documentation Specialist (RHDS) certification exam through the Association of Healthcare Documentation Integrity (AHDI)

    Course Description:
    Emphasis is placed on healthcare documentation standards according to the AHDI Book of Style for Medical Transcription. A general overview of fundamental grammar concepts, capitalization, and punctuation usage relative to clinical documentation is provided. This course also includes an introduction to the content of the medical record, medicolegal issues, and regulatory agency requirements as they relate to the practice of medical transcription. (3 lecture hours/week)

    Student Learning Outcomes:
    Students will be able to:

    Upon completion of this course, students will be able to:

    1. Apply correct English usage, including the rules of proper grammar, punctuation, and style, and use of correct spelling and logical sentence structure.
    2. Appropriately use and evaluate the reliability of related grammar and style references and other resources for research and practice.
    3. Apply correct medical style as defined by authorities such as The AHDI Book of Style for Medical Transcription and/or the AMA Manual of Style, especially rules that specifically apply to medical transcription.
    4. Acquire general knowledge of the regulatory and medicolegal aspects of healthcare documentation.
    5. Analyze and evaluate oral and/or written expression by listening and reading critically for elements of medical transcription style and standards of practice in accordance to The AHDI Book of Style for Medical Transcription that reflect accurately transcribed medical reports.
    6. Understand medical transcription includes procedures such as editing and proofreading transcribed medical reports.
    7. Transcribe medical reports employing correct syntax, usage, grammar, and mechanics.
    8. Manage and coordinate basic information gathered from multiple sources for the purposes of problem solving and decision-making.
    9. Recognize the major report types and describe document formatting guidelines.
    10. Apply the rules of spelling.
    11. Spell and define commonly used words.
    12. Recognize and correct commonly misspelled or misused words.
    13. Recognize and appropriately use homonyms, heteronyms, synonyms, and antonyms.
    14. Apply proper medical style in the use of arabic numerals, roman numerals, and units of measure.
    15. Incorporate medical stylistic rules in transcription of abbreviations, acronyms, and brief forms.
    16. Explain and apply the parts of speech, incorporating them in application of the rules of correct grammar, including verb tense and subject-verb agreement.
    17. Apply the rules of punctuation in transcribing, writing, and reading.
    18. Analyze and correctly transcribe sentences that may be clipped, inverted, or fragmented, in accordance with medical style.
    19. Identify and appropriately transcribe jargon, slang, street talk, regionalisms, profanities, obscenities, and vulgarities, in accordance with medical style.
    20. Describe, formulate, and organize paragraphs, in accordance with medical style.
    21. Employ proper usage and translation of foreign phrases, in accordance with medical style.
    22. Identify and use appropriate references and other resources.
    23. Demonstrate general knowledge of security, access, and modification of the health record.

  
  • HCDS 1312 - Clinical Education



    Credit hours: 3

    Industry Certifications Graduates are eligible to sit the Registered Healthcare Documentation Specialist (RHDS) certification exam through the Association of Healthcare Documentation Integrity (AHDI)

    Course Description:
    Transcription practice and speech recognition editing of authentic physician dictation provided by a medical facility or transcription service.   (15 total lecture hours and 240 clinical hours/semester)

    Student Learning Outcomes:
    Medical Transcription-related outcomes:

    1. Apply correct English usage and the rules of proper grammar, punctuation, and style, and will use correct spelling and logical sentence structure.
    2. Accurately transcribe and/or edit authentic clinician-generated documents representing various specialties, report types, and account specifics.
    3. Apply correct medical style as defined by authorities such as AHDI’s The Book of Style and/or the AMA Manual of Style, especially rules that specifically apply to medical transcription/editing.
    4. Analyze errors and devise corrective strategies.
    5. Select correct report format.
    6. Meet progressively demanding medical transcription/editing accuracy and productivity standards. 
    7. Use language skills and technology to appropriately edit, revise, and clarify while     transcribing/editing dictation, without altering the meaning of the dictation.
    8. Apply medicolegal concepts as they relate to healthcare documentation.
    9. Demonstrate working knowledge of equipment/technology encountered in the clinical setting. 
    10. The student will appropriately use electronic references and other resources for research and practice.
    11. Apply correct ergonomic habits.
    12. Apply the AHDI Code of Ethics.

     

    Upon completion of this course, the student will achieve the following:

    Medical Transcription-related professional development outcomes:

    1. Practice professional behavior and ethical conduct.
    2. Practice professionalism in the workplace.
    3. Define components of a professional image and demonstrate professionalism.
    4. Appraise, and articulate awareness of, the value of continuing education and professional credentials relevant to healthcare documentation practice. 
    5. Demonstrate effective interpersonal communication and teamwork skills in problem solving and/or conflict management.
    6. Identify and implement time and stress management techniques.
    7. Explain the importance of flexibility and adaptability in the workplace.
    8. Delineate career and alternative career paths in the healthcare documentation industry that build on a core healthcare documentation education.
    9. Prepare a resume.
    10. Identify and prioritize work-related obligations.
    11. Analyze the importance of ethical conduct in the workplace.
    12. Describe the characteristics of various work settings (e.g., hospital-, service-, and home-based offices).
    13. Use various techniques for measurement of outcomes (e.g., quality, turnaround time, productivity).
    14. Demonstrate the value of affiliating with professional organizations such as AHDI.
    15. Recognize the value of AHDI and other professional credentials.

  
  • HCDS 1320 - Medical Terminology II



    Credit hours: 3

    Prerequisites: HCDS 1302 (Medical Terminology I) or equivalent, HCDS 1303 (Anatomy Concepts in Medical Transcription) or equivalent preferred.  These prerequisites will provide a foundational knowledge to prepare the student to learn more advanced medical terminology.

    Industry Certifications Graduates are eligible to take the Registered Healthcare Documentation Specialist (RHDS) certification exam through the Association of Healthcare Documentation Integrity (AHDI)

    Course Description:
    A study of human diseases and associated laboratory, radiological and surgical terminology including a review of word elements and selected terms learned in medical terminology I and anatomy.  (3 lecture hours/week)

    Student Learning Outcomes:
    Students will be able to:

    1. Construct and deconstruct medical vocabulary by analyzing its structure, including prefixes, suffixes, combining forms, root words, plurals, nouns, and adjectives.
    2. Distinguish between or among medical homophones (sound-alike’s), commonly confused medical terms, and synonyms.
    3. Categorize and interpret abbreviations, brief forms, acronyms, eponyms, and foreign words and phrases commonly used in clinical practice.
    4. Use terms and discuss concepts of gross and microscopic human anatomical structure, physiologic functioning, and homeostasis.
    5. Categorize surgical procedures and other interventional diagnostic and treatment modalities by specialty, indications or related diagnoses, technique, and typical findings.
    6. Discriminate among procedures, techniques, and findings in diagnostic and interventional imaging.
    7. Differentiate among common clinical laboratory medicine tests, including diagnostic indications, techniques, normal or physiologic and abnormal findings, and the correct expression of values.
    8. Compare and contrast the etiologies and pathologies of diseases and trauma within a specialty or body system.
    9. Identify and define methods of diagnosis and treatment of common diseases and conditions.
    10. Identify and analyze current trends and advancements in medicine.
    11. Describe the fundamental nature of disease, including injury and repair, inflammation, immunopathology, infectious disease, cancer, hemodynamic disorders, genetic disorders, and pathologies of selected body systems.
    12. Identify the predisposing factors and etiologies of human diseases and disorders including the effects of homeostasis.
    13. Explain the principles of infection, the concept of immunity, and methods of transmission, prevention, diagnosis, and treatment of infectious and blood-borne diseases.
    14. Differentiate among classification systems (including scoring methods, scales, or grades) for disease, injury, or anatomic anomaly.
    15. Categorize signs and symptoms of diseases and syndromes by body system or specialty.
    16.  Identify diagnostic procedures for diseases and syndrome by body system or specialty and explain the implications of physiologic or abnormal diagnostic findings.
    17.  Classify treatment modalities for diseases, syndromes, and trauma by body system or specialty.
    18.  Categorize common drugs according to their indications by symptom or disease.
    19. Discuss the prognosis of diseases and syndromes by body system or specialty.
    20. Recognize and practice infection control measures.
    21.  Use appropriate imaging, diagnostic, and laboratory medicine terminology.
    22.  Identify imaging, diagnostic, and laboratory medicine testing methods and procedures used for various diseases and conditions.
    23.  Identify normal laboratory value ranges.
    24.  Recognize and correctly express laboratory values.
    25.  Identify and define common abbreviations used in imaging, diagnostic, and laboratory medicine.

  
  • HCDS 1325 - Pharmacology Concepts in Healthcare Documentation



    Credit hours: 3

    Prerequisites: HCDS 1302 (Medical Terminology I) or equivalent, HCDS 1303 (Anatomy Concepts in Healthcare Documentation) or equivalent.  These prerequisites will provide a foundational knowledge to prepare the student to learn pharmacological concepts as they relate to Healthcare Documentation.

    Industry Certifications Graduates are eligible to take the Registered Healthcare Documentation Specialist (RHDS) certification exam through the Association of Healthcare Documentation Integrity (AHDI)

    Course Description:
    A study of pharmacology including the correct spelling, pronunciation, classification and therapeutic use of commonly prescribed drugs, routes of administration, and general pharmacology terminology.                             (3 lecture hours/week)

    Student Learning Outcomes:
    1. Identify, pronounce, spell, define, and apply pharmacological terminology.
    2. Describe pharmacological nomenclature and principles.
    3. Classify routes of administration and drug forms.
    4. Describe the relationships of drug classes with disease processes and medical specialties.
    5. Recognize commonly prescribed medications, including indications, actions, dosages, and routes of administration.
    6. Recognize and use correct pharmacological names and dosages.
    7. Use appropriate pharmacological references.
    8. Describe the pharmacologic action of common drugs within all major drug categories by body system and disease process.
    9. Identify the trade name of common generic drugs.
    10. Identify common generic drug endings.  (For example, see list of common generic H2 blockers on page 116.  Each generic drug listed here ends with tidine.)
    11. Identify several important drugs within a given drug category.
    12. Pronounce and spell common generic and trade name drugs within a given category.
    13. Describe the difference between local, systemic, therapeutic, and allergic and side effects of drugs.
    14. Define common drug abbreviations, including units of measurement.
    15. Describe a receptor and its role in drug action.
    16. Describe a neurotransmitter and its function.
    17. Differentiate among common drug classes, forms, dosages, and routes of administration.

  
  • HCDS 1350 - Special Topics in Healthcare Documentation



    Credit hours: 2-5

    Industry Certifications Graduates are eligible to sit the Registered Healthcare Documentation Specialist (RHDS) certification exam through the Association of Healthcare Documentation Integrity (AHDI)

    Course Description:
    Special topics may include the transcription of authentic medical dictation at an intermediate and/or advanced level to satisfy the total number of minutes required for program completion. Other special topics may include transcription-related topics such as speech recognition technology, transcription of ESL physician dictation, RHDS exam review, etc.   (Elective) 18 hours total/week.

    Student Learning Outcomes:
    Students will be able to:

    1. Demonstrate correct English usage, applying the rules of proper grammar, spelling, and style references and other resources.
    2. Demonstrate the ability to operate designated word processing, dictation, and transcription equipment as follows:
    • Microsoft Word short cut keys and time-saving techniques.
    • Medical word Web research.
    • Medical spellchecker
    • Microsoft Word text expander tools. 
    1. Demonstrate the ability to use medical references and other resources for research and practice such as Web-based resources.
    2. Meet increasing medical transcription accuracy and productivity standards demonstrated through timely completion of transcription assignments. 
    3. Recognize, evaluate, and interpret inconsistencies, discrepancies, and inaccuracies in medical dictation and appropriately edit, revise, and clarify them while transcribing, without altering the meaning of the document or changing the dictator’s style.
    4. Demonstrate the ability to proofread and correct transcribed medical reports.
    5. Demonstrate an awareness of the dynamics of the work environment and the importance of professional development.
    6. Accurately transcribe original medical dictation through the application of the competencies specified in the categories of English Language Usage, Technology, Medical Knowledge, and Discrimination and Integration.
    7. Accurately edit speech-generated medical reports.
    8. RHDS Review Topic:  Student will demonstrate a general knowledge of all topics covered in the Medical Transcription Program as demonstrated by successful completion of the RHDS practice exam.

  
  • HCDS 1504 - Healthcare Documentation Specialist I



    Credit hours: 5

    Industry Certifications Graduates are eligible to take the Registered Healthcare Documentation Specialist (RHDS) certification exam through the Association of Healthcare Documentation Integrity (AHDI)

    Course Description:
    Transcription practice of basic healthcare dictation incorporating skills in English language, technology, medical knowledge, proofreading, editing and research, while meeting progressively demanding accuracy standards. (18 laboratory hours/week)

    Student Learning Outcomes:
    Students will be able to:

    1. Demonstrate correct English usage, applying the rules of proper grammar, spelling, and style references and other resources.
    2. Demonstrate the ability to operate designated equipment for Healthcare Documentation Specialist, demonstrating good ergonomic habits. 
    3. Accurately transcribe and/or edit documents from a variety of medical specialties, with and without accents and dialects, using appropriate formats.
    4. Use language skills and medical knowledge to appropriately edit, revise, and clarify documentation, without altering the meaning.
    5. Recognize, evaluate, and interpret inconsistencies, discrepancies, and inaccuracies in documentation.
    6. Evaluate the accuracy of healthcare documentation.
    7. Recognize situations requiring assistance from supervisor, co-worker, or originator in order to understand dictation and transcribe/edit reports.
    8. Analyze and provide solutions to common ergonomic problems in the work environment.
    9. Identify and use appropriate references.
    10. Demonstrate the ability to use medical references and other resources for research purposes.
    11. Demonstrate the ability to operate Microsoft Word processing software including short cut keys and time-saving techniques learned in the Technology Concepts in Healthcare Documentation Specialist (HCDS 1110) course.
    12. Accurately transcribe authentic medical dictation through the application of the competencies specified in the categories of Medical Knowledge including  context (utilizing the correct term in the correct context) and sound  discrimination (building listening skills and learning to discern discreet sounds) at a beginning level..
    13. Accurately transcribe a variety of medical reports by dictators with and without accents and dialects. The dictation assigned will be representative of a variety of medical specialties. Transcription assignments are not limited to, but  will include the following report types: 

    a. History & Physical

    b. Discharge Summary

    c. Consultation Report

    d. Office Note

    e. SOAP Note

    f. Letter

    g. Emergency Department Notes

    1. Select correct format for the above-mentioned report types.
    2. Apply medicolegal concepts to Healthcare Documentation Specialist.
    3. Practice professional and ethical conduct.
    4. Utilize language skills and medical knowledge to edit, revise, and clarify appropriately, while transcribing beginning medical dictation without altering the meaning of the document or changing the dictator’s style.
    5. Meet progressively demanding productivity standards. (Increase transcription productivity over the course of the semester.)

  
  • HCDS 1511 - Healthcare Documentation Specialist II



    Credit hours: 5

    Prerequisites: HCDS 1302 (Medical Terminology I), HCDS 1303 (Anatomy Concepts in Medical Transcription), HCDS 1504 (Medical Transcription I), HCDS 1305 (Medical Transcription Procedures), HCDS 1210 (Technology Concepts in Medical Transcription I).  These prerequisites must be taken in order to provide a foundational knowledge in medical terminology, basic medical transcription, and technology as it relates to the function of medical transcription.

    Industry Certifications Graduates are eligible to take the Registered Healthcare Documentation Specialist (RHDS) certification exam through the Association of Healthcare Documentation Integrity (AHDI)

    Course Description:
    Transcription of intermediate and advanced original healthcare dictation using advanced proofreading, editing, and research skills, while meeting progressively demanding accuracy and productivity standards. This course also provides an introduction to speech recognition editing.  (18 laboratory hours/week)

    Student Learning Outcomes:
    Students will be able to:

    1. Apply correct English usage and the rules of proper grammar, spelling, punctuation, and will use correct spelling and logical sentence structure.
    2. Apply correct medical style as defined by authorities such as AHDI’s The Book of Style and/or the AMA Manual of Style, especially rules that specifically apply to healthcare documentation and editing.
    3. Distinguish between or among medical homophones (sound-alikes), commonly confused medical terms, and synonyms.
    4. Students will demonstrate a general knowledge of and the ability to operate computers and related technologies.
    5. Demonstrate the ability to operate designated equipment for medical transcription and demonstrating good ergonomic habits. 
    6. Interpret and accurately transcribe a variety of healthcare reports of intermediate and advanced difficulty.  The reports will be dictated by physicians with and without accents and dialects.  The dictation will be representative of a variety of medical specialties as specified in the course outline to include the following report types:
    • History & Physical
    • Discharge Summary
    • Consultation Report
    • Radiology Report
    • Pathology Report
    • Office Note
    • Letter
    1. Select correct format for the above-mentioned report types.
    2. Meet progressively demanding accuracy standards while transcribing/editing reports of intermediate and advanced difficulty.
    3. Meet medical transcription productivity standards demonstrated through timely completion of transcription assignments making use of tools such as expanders, keyboard shortcuts, and macros.
    4. Identify and use appropriate references and other resources, whether written or electronic, or Web-based resources while transcribing, proofreading, editing and revising.
    5. Demonstrate the ability to proofread and correct transcribed medical reports, including using critical thinking and editing skills.
    6. Students will analyze their errors and devise corrective strategies
    7. Apply productivity and accuracy standards and definitions.
    8. Use language skills and medical knowledge to appropriately edit, revise, and clarify while transcribing/editing original healthcare documentation of intermediate and advanced difficulty, without altering the meaning.
    9. Recognize, evaluate, and call attention to medical inconsistencies, discrepancies, and inaccuracies in healthcare documentation while transcribing, without altering the meaning of the dictation.
    10. Evaluate the accuracy of healthcare documents of intermediate and advanced difficulty.
    11. Recognize situations requiring assistance from supervisor, co-worker, or originator in order to understand dictation and transcribe/edit reports.
    12. Define and apply medicolegal concepts to healthcare documents.
    13. Define and apply professional and ethical conduct including the AHDI Code of Ethics.
    14. Understand general documentation concepts related to optimizing reimbursement.
    15. Students will interpret and explain the content of medical records.
    16. Identify elements in healthcare documentation practice that affect reimbursement (e.g., completeness, timeliness).
    17. Students will appraise, and articulate awareness of, the value of continuing education and professional credentials relevant to healthcare documentation practice.
    18. Demonstrate an awareness of the dynamics of the work environment and the importance of professional development.


Healthcare Management

  
  • HCMT 2100 - Special Topics for HCMT



    Credit hours: 1

    Course Description:
    This course provides a study of important trends and issues in the Healthcare Management field.

    Student Learning Outcomes:
    Students will be able to:

    1. Learning outcomes for this course will be developed by an individual community college for a specific term, depending on the focus of study for the student.

  
  • HCMT 2200 - Special Topics for HCMT



    Credit hours: 2

    Course Description:
    This course provides a study of important trends and issues in the Healthcare Management field.

    Student Learning Outcomes:
    Students will be able to:

    1. Learning outcomes for this course will be developed by an individual community college for a specific term, depending on the focus of study for the student.

  
  • HCMT 2300 - Special Topics for HCMT



    Credit hours: 3

    Course Description:
    This course provides a study of important trends and issues in the Healthcare Management field.

    Student Learning Outcomes:
    Students will be able to:

    1. Learning outcomes for this course will be developed by an individual community college for a specific term, depending on the focus of study for the student.

  
  • HCMT 2305 - Healthcare Delivery Systems



    Credit hours: 3

    Prerequisites: Level 2 placement in English and Reading. Student must maintain a grade of “C” or higher to progress in program.

    Course Description:
    This course focuses on the United States healthcare institutions and the legal regulations for each of these institutions. It examines historical backgrounds, future perspectives, and trends. It reviews the way in which each delivery system is organized and the impact it has on various demographics.

    Student Learning Outcomes:
    The successful learner will be able to:

    1. To Identify and explain terminology related to health care delivery systems.
    2. Identify various types of healthcare delivery systems and items unique to each.
    3. Identify methods used in measuring the quality of health care services
    4. Define the roles and responsibilities of each health care profession/provider and their role in quality improvement.

  
  • HCMT 2310 - Medical Office Management



    Credit hours: 3

  
  • HCMT 2315 - Medical Legal Issues



    Credit hours: 3

    Prerequisites: Level 2 placement in English and Reading. Student must maintain a grade of “C” or higher to progress in program.

    Course Description:
    An overview of the legal issues arising in the healthcare workplace. Topics include a brief history of the legal system, torts, contracts, confidentiality, laws relating to drug administration, medical records as a legal document, patients’ authorization, informed consent, medical practice acts, and areas of potential liability for the healthcare professional. 

    Student Learning Outcomes:
    Students will be able to:

    1.  Identify and explain legal terminology related to health care organizations.
    2. Identify various rules and regulations in healthcare and determine their applicability in specific situations.
    3. De fine the roles and responsibilities of each health care professional/provider and their role in adhering to legal and ethical responsibilities.
    4. Identify which health care providers and entities are subject to HIPAA and otherv security regulations.

  
  • HCMT 2320 - Healthcare Compliance



    Credit hours: 3

    Prerequisites: HCMT 2305 - Healthcare Delivery Systems   and HCMT 2315 - Medical Legal Issues   with a grade of “C” or higher.

    Course Description:
    An intensive overview of healthcare compliance core elements and strategies for compliance plan development and implementation. It introduces key statutes, regulations, policy guidance, and enforcement initiatives that are the framework for developing a compliance plan. This course provides students with an in-depth exploration of the healthcare laws and regulations of particular concern to regulators.

    Student Learning Outcomes:
    Students will be able to:

    1. Identify and explain the difference between healthcare fraud and abuse.
    2. Explain important fraud and abuse laws that pertain to healthcare.
    3. Describe an effective compliance program.
    4. Explain RAC’s, ZPIC’s, and MFCU’s.
    5. Define the importance of HIPAA, EMTALA, and CLIA and their importance to healthcare compliance.

  
  • HCMT 2325 - Survey of Healthcare Systems.



    Credit hours: 3

    Prerequisites: HCMT 2305 - Healthcare Delivery Systems   and HCMT 2315 - Medical Legal Issues   with a grade of “C” or higher.

    Course Description:
    This course provides an overview of coding and classification systems in a variety of healthcare settings. Topics include classification and coding systems emphasizing ICD and CPT, reimbursement/billing systems, coding’s relationship to health information management, record completion and coding, and revenue cycle basics.

    Student Learning Outcomes:
    Students will be able to:

    1. Discuss the revenue cycle elements.
    2. Discuss established guidelines in code assignment.
    3. Describe importance of clinical information found in the health record.
    4. Resolve discrepancies between coded data and supporting documentation.

  
  • HCMT 2330 - Pharmacology



    Credit hours: 3

    Prerequisites: BIOL 2010 - Human Anatomy and Physiology I   with a grade of “C” or higher.

    Corequisites: BIOL 2020 - Human Anatomy and Physiology II   and HCMT 2335 - ICD-CM Coding  . If student has had BIOL 2020 or HCMT 2335, a grade of “C” or higher is required.

    Course Description:
    An introduction to generic and product names of a variety of medications, drug classifications, and general therapeutic applications. Topics include a history of drugs, the drug approval process, and applicable prescription and over-the-counter drugs for every body system.

    Student Learning Outcomes:
    Students will be able to:

    1. Identify trade and generic names of commonly utilized medications.
    2. Classify commonly utilized medications.
    3. Determine the differences between legend medications and “over the counter” medications.
    4. Interpret medication orders utilizing standard notations and abbreviations.
    5. Identify basic indications for the use of commonly utilized medications.
    6. Define and apply specific pharmacology terminology.

  
  • HCMT 2335 - ICD-CM Coding



    Credit hours: 3

    Prerequisites: BIOL 2010 - Human Anatomy and Physiology I   with a grade of “C” or higher.  

    Corequisites: BIOL 2020 - Human Anatomy and Physiology II   and HCMT 2400 - Pathophysiology  . If student has had BIOL 2020 and HCMT 2400, a grade of “C” or higher is required.

    Course Description:
    A study of the coding and classification of diseases, symptoms, operations, and procedures according to the International Classification of Diseases, Clinical Modification (ICD-CM). Topics include assignment of diagnosis and procedure codes utilizing proper coding guidelines.

    Student Learning Outcomes:
    Students will be able to:

    1. Assign ICD-10-CM codes by applying “Diagnostic Coding and Reporting Guidelines.”
    2. Interpret ICD-10-CM conventions, formats, instructional notations, tables, and definitions to select diagnoses, conditions, problems, or other reasons for the encounter that require coding.
    3. Sequence diagnoses and other reasons for encounter according to notations and conventions of the classification system and standard data set definitions (UHDDS).
    4. Determine if signs, symptoms, or manifestations require separate code assignments.
    5. Identify patient encounter type to assign ICD-10-CM codes (inpatient versus outpatient).
    6. Select the diagnoses that require coding according to current coding and reporting requirements for both inpatient and outpatient services

  
  • HCMT 2345 - CPT Coding



    Credit hours: 3

    Prerequisites: BIOL 2010 - Human Anatomy and Physiology I   with a grade of “C” or higher. 

    Corequisites: BIOL 2020 - Human Anatomy and Physiology II   and HCMT 2400 - Pathophysiology   (if taken as prerequisites a grade of “C” or higher required). HCMT 2335 - ICD-CM Coding   and HCMT 2345 cannot be taken at the same time. Students must maintain a grade of “C” or higher in order to progress in program

    Course Description:
    A study of the descriptive terms and identifying codes for reporting medical services and procedures according to the latest edition of Physicians’ Current Procedural Terminology (CPT). Topics include CPT coding format and conventions, applying coding guidelines to ensure accurate code assignment, complexities of assigning evaluation and management codes, and the format and usage of HCPCS National Codes and modifiers.

    Student Learning Outcomes:
    Students will be able to:

    1. Assign CPT code(s) for procedures and/or services rendered during the encounter.
    2. Interpret CPT/HCPCS guidelines, conventions, formats, and instructional notations to select appropriate services and/or procedures that require coding.
    3. Determine if more than one code is necessary to fully describe the procedure/service performed.
    4. Apply the global surgical package concept to surgical procedures.
    5. Determine if sufficient clinical information is available to assign one or more procedure or service codes.

  
  • HCMT 2350 - Insurance & Reimbursement



    Credit hours: 3

    Prerequisites: HCMT 2305 - Healthcare Delivery Systems   and HCMT 2315 - Medical Legal Issues   with a grade of “C” or higher.

    Course Description:
    A study of insurance billing procedures. Topics include instruction for completing pertinent forms for third-party payers. Reimbursement methods for billing and reporting are discussed.

    Student Learning Outcomes:
    The successful learner will be able to:

    1. Identify and explain terminology related to medical insurance and reimbursement.
    2. Apply reimbursement methods for billing or reporting.
    3. Evaluate payer remittance or payment reports for reimbursement and/or denials.
    4. Apply the global surgical package concept to surgical procedures.
    5. Verify that the data on the insurance claim form correctly reflects the services provided.
    6. Validate the accuracy of the required data elements on the insurance claim.

     

  
  • HCMT 2360 - Reimbursement Practices



    Credit hours: 3

    Prerequisites: HCMT 2305 - Healthcare Delivery Systems HCMT 2315 - Medical Legal Issues  , and HCMT 2350 - Insurance & Reimbursement   with a grade of “C” or higher.

    Course Description:
    This course introduces students to major reimbursement systems, and it also focuses on prospective payment systems and the management of documentation for applicable reimbursement, while avoiding fraudulent practices.

    Student Learning Outcomes:
    Students will be able to:

    1. Describe Public and Private types of insurance plans.
    2. Apply payer policy, Local Coverage Determinations (LCD), and National Coverage Determinations (NCD) for successful claim submissions.
    3. Provide an overview of CPT®, ICD-10-CM, and HCPCS Level II coding guidelines.
    4. Identify the rules and regulations applying to reimbursement in the healthcare industry.
    5. Expertise in effective claim follow-up, patient follow-up, and denial resolution.

  
  • HCMT 2365 - Coding Capstone



    Credit hours: 3

    Prerequisites: HCMT 2335 - ICD-CM Coding   and HCMT 2345 - CPT Coding   with a grade of “C” or higher.

    Course Description:
    A second-year advanced course that applies coding knowledge learned from preceding courses. Required for all coding students. Topics include ICD and CPT code assignments, application of coding guidelines to ensure accurate code assignment and correct code sequencing. Preparation for coding certification will be emphasized. Students must maintain a grade of “C” or higher in order to progress in program.

    Student Learning Outcomes:
    Students will be able to:

    1. Interpret health record documentation using knowledge of anatomy, physiology, clinical disease processes, pharmacology, and medical terminology to identify diagnoses and/or procedures for code assignment.
    2. Sequence diagnoses and procedures properly according to notations and conventions of the classification system/nomenclature and standard data set definitions (UHDDS).
    3. Determine when additional clinical information is needed to assign the diagnosis and/or procedural codes.
    4. Determine procedures that are component parts of another reported procedure code.
    5. Assign codes accurately to identify Evaluation and Management (E/M) services.
    6. Append modifiers accurately to procedures or service codes when applicable.

  
  • HCMT 2370 - Electronic Healthcare Apps



    Credit hours: 3

    Prerequisites: BUSN 1360 - Software Applications for Business   or INFS 1010 - Computer Applications (TTP)   and HCMT 2305 - Healthcare Delivery Systems   with a grade of “C” or higher.

    Course Description:
    This course covers EMR/EHR systems, design, implementation, and application. Topics include EHR, Health Informatics, information/network security, troubleshooting, medical office hardware and software applications, and on- and off-site medical record storage. Upon completion, students should be able to facilitate usage of electronic health record systems and other technologies.

    Student Learning Outcomes:
    The successful learner will be able to:

    1. Use, evaluate, and maintain health-data.
    2. Utilize technology, including hardware and software to ensure data collection, storage, analysis, and reporting of information.
    3. Discuss Health IT standards, health-related data structures, software applications.
    4.  Analyze current Healthcare IT needs for a provider and suggest real world solutions to adhere to Meaningful Use Standards.
    5. Demonstrate an understanding of the health workflow process.

  
  • HCMT 2375 - Health Information Quality



    Credit hours: 3

    Prerequisites: HCMT 2305 - Healthcare Delivery Systems  , HCMT 2315 - Medical Legal Issues , and HCMT 2370 - Electronic Healthcare Apps   with a grade of “C” or higher.

    Course Description:
    This course introduces students to various types, definitions, relationships, uses, and interpretations of data derived from healthcare functions and processes. Students will explore information standards and representations of health data that are commonly used for patient care, reporting, reimbursement, and quality improvement programs.

    Student Learning Outcomes:
    Students will be able to:

    1. Identify the important legal requirements in the health information field, including confidentiality, informed consent, and informed consent.
    2. Explain how health information is used in patient care and reimbursement.
    3. Describe the variety of methods used for accurate data collection.
    4. Explain essential healthcare information technologies used for delivering and documenting healthcare services.

  
  • HCMT 2385 - Healthcare Management Capstone



    Credit hours: 3

    Prerequisites: HCMT 2305 - Healthcare Delivery Systems  , HCMT 2315 - Medical Legal Issues  , and HCMT 2350 - Insurance & Reimbursement  . Permission of instructor required.

    Course Description:
    This course is a comprehensive review of Healthcare Management. Topics include risk management measures, chart auditing, improved billing practices, medical legal issues, human resource management, and healthcare delivery systems. An exit exam will be administered as a means of assessing program outcomes and will include topics from courses included in the Healthcare Management curriculum. This course should be taken during the last semester of studies at Nashville State.

    Student Learning Outcomes:
    The successful learner will be able to:

    1. Determine the ways a manager can use knowledge of thinking processes to improve communication between individuals, and within groups and organizations.
    2. Identify the impact of regulation, laws, and policies regarding confidentiality of patient information Compare and contrast the different types of health insurance.
    3. Identify the primary methods of reimbursement to providers from private health plans and from government sponsored programs.
    4. Identify human resource management issues in healthcare settings.
    5. Describe various legal issues encountered in healthcare settings.
    6. Determine major components of compliance, risk management, and internal control programs.

  
  • HCMT 2390 - HCMT Internship



    Credit hours: 3

    Course Description:
    This course is a supervised work experience requiring a minimum number of hours in the Healthcare Management field, as specified by the institution. 

    Student Learning Outcomes:
    Students will be able to:

    1. Demonstrate working knowledge of Healthcare Management business concepts as they apply to the internship work.

  
  • HCMT 2400 - Pathophysiology



    Credit hours: 4

    Prerequisites: BIOL 2010 - Human Anatomy and Physiology I   with a grade of “C” or higher.

    Corequisites: BIOL 2020 - Human Anatomy and Physiology II   If student has had BIOL 2020, a grade of “C” or higher is required. Student must maintain a grade of “C” or higher in order to progress in program.

    Course Description:
    This course focuses on pathophysiology for general healthcare managers. Topics include an introduction to principles of general mechanisms of disease including etiology, prognosis, signs, and symptoms; relationship of normal body functioning to the physiologic changes that occur as a result of illness; and rationale for common therapies, laboratory tests, and drugs for selected diseases.

    Student Learning Outcomes:
    Students will be able to:

    1. Demonstrate a basic understanding of the concepts and elements of disease.
    2. Demonstrate an understanding of the mechanisms of diseases, the diagnosis of diseases, and treatment of diseases.
    3. Understand the pharmacological treatment of diseases or conditions.
    4. Discuss the common laboratory and diagnostic tests used for diseases or conditions. 


Healthcare Technician

  
  • AHSC 1200 - Certified Nursing Assistant



    Credit hours: 3

    Industry Certifications Certified Nursing Assistant (CNA)

    Course Description:
    Nursing assistants work in a variety of settings, ranging from within the home, to an office or a clinic, or to an extended care of acute care hospital setting.  This course will teach students classroom skills needed to be successful as a nursing assistant including patient confidentiality, documentation, rights of patients and anatomy and physiology issues.

    Student Learning Outcomes:
    Students will be able to:

    1. Recognize, describe, and explain the importance of the healthcare system and the responsibilities associated with the role of a CNA.
    2. Define and understand the role of a CNA in a variety of settings including hospital, home and office.
    3. Define and understand the rights of patients.
    4. Recognize and understand the importance of paperwork associated with documentation of patient’s needs and treatment. 
    5. Explain and perform correctly all skills associated with a nursing assistant’s duties and responsibilities.

  
  • AHSC 1210 - Certified Nursing Assistant Skills Lab/Clinical



    Credit hours: 3

    Industry Certifications Certified Nursing Assistant (CNA)

    Course Description:
    Nursing assistants work in a variety of settings, ranging from within the home, to an office or a clinic, or to an extended care of acute care hospital setting.  This course will teach students laboratory skills needed to be successful as a nursing assistant. Students will also have the opportunity to assist with real patients through a clinical setting.

    Student Learning Outcomes:
    Students will be able to:

    1. Exercise proper sanitation and cleaning procedures
    2. Take temperatures, blood pressures, pulse rates, respiratory rates, and height and weight measurements.
    3. Move and transport patients.
    4. Make beds and bath patients.
    5. Assist patients with personal care.
    6. Measure and record fluid intake and output.
    7. Provide additional patient care procedures.

  
  • AHSC 1310 - EKG/Soft Skills



    Credit hours: 3

    Prerequisites: ACT READ 19, ENGL 18, MATH 19

    Course Description:
    ECG Technicians perform electrocardiograms and are one of the first people to assist patients experiencing cardiac symptoms. ECG Technicians are a critical member of the patient care team found in physician offices, emergency rooms, and hospital based cardiology clinics across the country. The ECG Technician Certificate includes theory and hands-on instruction during the seven-week program. Individuals interested in starting a career in the medical field, prospective patient care technicians, current nurses, or those looking to develop skills may benefit from this program. This is comprehensive 40-hour course including labs. This certificate program will assist students in preparing for the National Health Career Association Certified ECG Technician (CET) exam.

    Student Learning Outcomes:
    Students will be able to:

    1. Anatomy and physiology of the heart
    2. Role of an ECG technician
    3. Medical Terminology in relation to ECG
    4. Patient care and HIPPA laws
    5. Conduction system of the heart
    6. Cardiac Cycle (Electric)
    7. ECG Strip analysis (P, Q, R, S, T waveform interpretation)
    8. Characteristics of a normal sinus rhythm
    9. Characteristics of basic arrhythmias
    10. 12 lead placement, interpretation and troubleshooting
    11. Describe and name the twelve different ECG leads
    12. Identify the anatomical landmarks necessary for proper electrode placement.
    13. Accurately measure each wave of an ECG complex.
    14. Demonstrate technique required to obtain a twelve-lead electrocardiogram including preparation for physician review within a specified time limit
    15. Soft skills training module

  
  • AHSC 1320 - Clinical Medical Assistant I



    Credit hours: 3

    Prerequisites: PLBT 1300, PLBT 1301, AHSC 1310

    Course Description:
    This program prepares students for the duties of a Clinical Medical Assistant (CMA) in the clinical setting. Students will begin their course of study in the front office of the medical practice, then moving into the clinical portion of the course. In CMA 1, students will learn about the scope of practice of the Clinical Medical Assisting profession and how to be successful as a student. Many times, CMAs perform routine office tasks to keep the medical offices running efficiently, so they will study professionalism, therapeutic communication, appropriate patient interaction, legal considerations, HIPAA, and bioethics. They learn basic administrative functions in a medical practice including units on medical terminology, electronic medical record and coding. Moving to the clinical side, students first learn infection control and medical asepsis. Regarding patient care, students begin by learning the patient interview. Also covered will be taking and recording vital signs, the components of a physical examination and patient education. In previous courses, students have mastered collecting laboratory specimens and performing successful EKGs. They will review and practice both these skills during the course. 

    This certificate program will assist students in preparing for the National Health Career Association Certified Clinical Medical Assistant (CCMA) exam.

    Student Learning Outcomes:
    Students will be able to:

    1. Acquire basic understanding of human anatomy and physiology.
    2. Recognize, identify, and describe functions of the body systems.
    3. Use appropriate medical terminology in both the office setting and medical records.
    4. Understand basic medical office operations.
    5. Behave professionally in an office environment
    6. Introduce medical billing and coding procedures.
    7. Perform a complete patient interview to obtain a medical history. 
    8. Obtain vital signs.
    9. Assist physicians with examinations.
    10. Perform appropriate collection of specimens.
    11. Collect of specimens appropriately.
    12. Obtain a clean ECG reading.

  
  • AHSC 1330 - Clinical Medical Assistant IIClinical Medical Assistant II



    Credit hours: 3

    Prerequisites: PLBT 1300, PLBT 1301, AHSC 1310, AHSC 1320

    Course Description:
    This program prepares students for the duties of a Clinical Medical Assistant’s (CMA) role in the clinical setting. In CMA 2, the skills are patient-directed since a CMA’s duties include various tasks as taking patients’ medical histories, explaining treatment procedures, preparing patients for a variety of medical procedures, and assisting the physician with routine office procedures. At the direction of the physician, a CMA can instruct patients about medication and special diets, prepare and administer injections using dosage calculation, authorize drug refills and call prescriptions to a pharmacy. CMAs also draw blood, perform ECGs, prepare patients for X-rays, remove sutures and change dressings using sterile techniques. When the prescribed CMA skills in this class are mastered, a simulation lab is set up in which each student is given a scenario and interacts with a patient (another student) as if the student is already a credentialed CCMA. The instructor and other students watch and give feedback.

    This certificate program will assist students in preparing for the National Health Career Association Certified Clinical Medical Assistant (CCMA) exam.

    Student Learning Outcomes:
    Students will be able to:

    1. Take an accurate, detailed medical history from the patient. 
    2. Assist physician in routine and specialty examinations, treatments and minor office procedures
    3. Complete dosage calculation without use of a calculator.  3. Assist the physician with routine office procedures.
    4. Administer medications via multiple routes, including injections.
    5. Remove sutures.
    6. Authorize prescription refills at the direction of the physician.
    7. Continue to act in a professional manner using learned communication skills.
    8. Use appropriate medical terminology in both the office setting and medical records.
    9. Instruct patients in prophylactic practice.
    10. Assist with catheter care.
    11. Obtain a clean ECG reading.
    12. Wrap or splint basic musculoskeletal injuries.

  
  • AHSC 1340 - Clinical Medical Assistant Clinical



    Credit hours: 3

    Prerequisites: AHSC 1330

    Course Description:
    This course is a supervised clinical practice of Clinical Medical Assistant procedures and skills that were learned in previous courses. Students will be under the direct supervision of a nurse or medical assistant in an off-campus setting. Clinical competency in specified skills will be evaluated and documented.

    Student Learning Outcomes:
    During clinicals, the CMA students are prepared to perform the following skills:

    Patient Care

       Vital signs - measurement and recording

       Recording of patient history

       Maintain immunization records

       Telephone and in-person scheduling

       Injections - SZ, ID & IM - preparation and administration

       Suture removal

       Prepare patients for examinations and procedures

       Prepare examination rooms

       Assist with treatments, procedures and minor office surgeries

     EKG 

        12 lead EKG

        Telemetry monitoring

        Holter monito

  
  • PLBT 1300 - Phlebotomy Didactic



    Credit hours: 3

    Prerequisites: ACT READ 19, ENGL 18, MATH 19

    Course Description:
    This course introduces students to basic concepts in phlebotomy. Topics addressed include selection and use of phlebotomy equipment, patient identification, site selection and preparation. The proper procedure for performing venipuncture and skin puncture will be taught in a simulated environment. The student will practice proper phlebotomy technique on model training arms.

    Student Learning Outcomes:
    Students will be able to:

    1. Identify, select and use blood collection equipment in the appropriate way.
    2. Correctly perform blood collection by venipuncture and skin puncture on model training arms.
    3. Follow standard precautions when collecting blood and dispose of blood and blood contaminated equipment and supplies in the appropriate way.

  
  • PLBT 1301 - Phlebotomy Clinical I



    Credit hours: 3

    Prerequisites: PLBT 1300

    Course Description:
    This course expands on concepts taught in PLBT 1300. In this course, the student will perform blood collection procedures on classmates and patients to include venipuncture and skin puncture procedures. The blood collection procedures will be performed in a highly-structured environment with instructor supervision and will be performed using proper technique and with careful attention to standard precautions.

    Student Learning Outcomes:
    Students will be able to:

    1. Perform blood collection procedures in a highly highly-structured environment with instructor supervision.
    2. Collect blood in the appropriate collection tube using prescribed order of draw.
    3. Follow standard precautions and dispose of blood and blood-contaminated equipment and supplies in the appropriate way.


Health Information Management Technology

  
  • HIM 0001 - Worker Characteristic



    Clock Hours: 6

    Delivery Mode
    on-ground

    Course Description:
    The goal of this course is to improve the essential worker characteristics of all students to prepare them for entrance into the workforce. This short course is based around ten modules that have been identified as being needed to foster positive work habits.

    Student Learning Outcomes:
    Course Competencies:

    Students will be able to demonstrate knowledge of:

    1. Good or Perfect Attendance
      1. Attends class as scheduled
      2. Arrives and leave on time
      3. Notify instructor, if absent
    2. Character
      1. Displays loyalty, honesty, trustworthiness
      2. Displays dependability and reliability
      3. Displays initiatives, self-discipline an self-responsibility
      4. Performs required assignments
    3. Teamwork
      1. Respects the rights of others
      2. Maintains appropriate confidentiality
      3. Is a team worker that is cooperative, mannerly, pleasant and amiable
      4. Displays a servant leadership role
      5. Seeks opportunities to carry out the mission of the institution
    4. Appearance
      1. Demonstrate appropriate dress for the respective trade
      2. Demonstrate professional grooming and hygiene
      3. Present oneself professionally each day
    5. Attitude
      1. Display a positive and professional attitude
      2. Display self-confident and self-esteem
      3. Display a high expectation of success in the health care
    6. Productivity
      1. Follow all safety directions and practices.
      2. Maintain a neat and clean work area.
      3. Follow plans and procedures.
      4. Meet deadlines on assignments.
    7. Organizational Skills
      1. Prioritize and manage class time.
      2. Demonstrate flexibility and adaptability in handling change.
    8. Communication
      1. Display appropriate nonverbal skills (eye contact, body languages and other signals).
      2. Display appropriate listening skills.
      3. Use appropriate language for the health care field.
    9. Cooperation
      1. Display leadership skills.
      2. Appropriately handle criticism, conflict and complaints.
      3. Demonstrate problem-solving skills in seeking a resolution.
      4. Follow requests from the instructor.
    10. Respect
      1. Engage with cultural and racial diversity in a professional manner.
      2. Refrains from engaging in harassment or any kind
      3. Encourage others to avoid harassment

  
  • HIM 0002 - Worker Characteristic



    Clock Hours: 6

    Delivery Mode
    on-ground

    Course Description:
    The goal of this course is to improve the essential worker characteristics of all students to prepare them for entrance into the workforce. This short course is based around ten modules that have been identified as being needed to foster positive work habits.

    Student Learning Outcomes:
    Course Competencies: 

    Students will be able to demonstrate knowledge of:

    1. Good or Perfect Attendance

    a. Attends class as scheduled

    b. Arrives and leave on time

    c. Notify instructor, if absent

    2. Character

    a. Displays loyalty, honesty, trustworthiness

    b. Displays dependability and reliability

    c. Displays initiatives, self-discipline an self-responsibility

    d. Performs required assignments 

    3. Teamwork

    a. Respects the rights of others

    b. Maintains appropriate confidentiality

    c. Is a team worker that is cooperative, mannerly, pleasant and amiable 

    d. Displays a servant leadership role

    e. Seeks opportunities to carry out the mission of the institution 

    4. Appearance

    a. Demonstrate appropriate dress for the respective trade

    b. Demonstrate professional grooming and hygiene

    c. Present oneself professionally each day

    5. Attitude

    a. Display a positive and professional attitude 

    b. Display self-confident and self-esteem

    c. Display a high expectation of success in the health care

    6. Productivity

    a. Follow all safety directions and practices.

    b. Maintain a neat and clean work area.

    c. Follow plans and procedures.

    d. Meet deadlines on assignments.

    7. Organizational Skills

    a. Prioritize and manage class time.

    b. Demonstrate flexibility and adaptability in handling change.

    8. Communication 

    a. Display appropriate nonverbal skills (eye contact, body languages and other signals).

    b. Display appropriate listening skills.

    c. Use appropriate language for the health care field.

    9. Cooperation

    a. Display leadership skills.

    b. Appropriately handle criticism, conflict and complaints.

    c. Demonstrate problem-solving skills in seeking a resolution.

    d. Follow requests from the instructor.

    10. Respect

    a. Engage with cultural and racial diversity in a professional manner.

    b. Refrains from engaging in harassment or any kind

    c. Encourage others to avoid harassment

  
  • HIM 0003 - Worker Characteristic



    Clock Hours: 6

    Delivery Mode
    on-ground

    Course Description:
    This course will assist the student in learning the ‘soft skills’ that are necessary and required to perform well in any business, industry, or other organization.

    Student Learning Outcomes:
    Course Competencies

    Students will be able to demonstrate knowledge of:

    1. Good or Perfect Attendance

    a. Attends class as scheduled

    b. Arrives and leave on time

    c. Notify instructor, if absent

    2. Character

    a. Displays loyalty, honesty, trustworthiness

    b. Displays dependability and reliability

    c. Displays initiatives, self-discipline an self-responsibility

    d. Performs required assignments 

    3. Teamwork

    a. Respects the rights of others

    b. Maintains appropriate confidentiality

    c. Is a team worker that is cooperative, mannerly, pleasant and amiable 

    d. Displays a servant leadership role

    e. Seeks opportunities to carry out the mission of the institution 

    4. Appearance

    a. Demonstrate appropriate dress for the respective trade

    b. Demonstrate professional grooming and hygiene

    c. Present oneself professionally each day

    5. Attitude

    a. Display a positive and professional attitude 

    b. Display self-confident and self-esteem

    c. Display a high expectation of success in the health care

    6. Productivity

    a. Follow all safety directions and practices.

    b. Maintain a neat and clean work area.

    c. Follow plans and procedures.

    d. Meet deadlines on assignments.

    7. Organizational Skills

    a. Prioritize and manage class time.

    b. Demonstrate flexibility and adaptability in handling change.

    8. Communication 

    a. Display appropriate nonverbal skills (eye contact, body languages and other signals).

    b. Display appropriate listening skills.

    c. Use appropriate language for the health care field.

    9. Cooperation

    a. Display leadership skills.

    b. Appropriately handle criticism, conflict and complaints.

    c. Demonstrate problem-solving skills in seeking a resolution.

    d. Follow requests from the instructor.

    10. Respect

    a. Engage with cultural and racial diversity in a professional manner.

    b. Refrains from engaging in harassment or any kind

    c. Encourage others to avoid harassment

  
  • HIM 1010 - Orientation & Safety



    Clock Hours: 4

    Delivery Mode
    on-ground

    Course Description:
    Orientation and Safety will discuss the purpose of this course and what is required to master the subject matter and the rules of safety for the classroom and other area of the facility. Each student will receive a course

    Student Learning Outcomes:
    Course Competencies:

    1. Familiarize the student with the rules and regulations of a technical college and how it operates under the direction of the Tennessee Board of Regents
    2. Familiarize the student with the rules and regulations of the Health Information Management Technology Program
    3. Familiarize the student with the safety aspects of working with office equipment, computers and peripheral devices
    4. Familiarize the student with the safety aspects of the Technology Center campus

  
  • HIM 1015 - Technology Foundations



    Clock Hours: 30

    Course Description:
    Technology Foundations is an academic learning support course needed by a student to be successful in technical college programs and/or to meet minimum applied mathematics, graphic literacy, and reading, and writing g for information competencies as required by faculty in programs. The purpose of learning support is to enhance academic success in technical college programs and increase the likelihood of program completion that will prepare students for career success in their chosen field of study. 

    Student Learning Outcomes:
    Course Competencies:

    Students will be able to demonstrate knowledge of:


    Reading

    • Reading material such as workplace documents such as messages, emails, letters, directions, signs, bulletins, manuals, policies, contracts, and regulations.
    • Using the information read to make job-related decisions and solve problems.
    • Identify correct meaning of a word when the word is defined in the reading.
    • Identify correct meaning of a word based on how the word is used in passage.
    • Identify acronyms, jargons or technical terms that are defined in passage.
    • Identify purposes, main idea and/or topics in messages.
    • Identify details that support topics in messages.
    • Identify needed actions from messages.
    • Identify steps, and sub steps, in a set of directions.
    • Read/Follow instructions/directions in correct order.
    • Read/Follow instructions/directions that include if-then-else statements.
    • Read/Follow instructions/directions that include maps, diagrams or floor plans.
    • Identify cause and effect in directions.
    • Solve problems from troubleshooting directions using cases and effects.
    • Apply general reading strategies for reading directions.
    • Find information in indexes, tables of contents, and glossaries.

     

    Basic Writing

    • Produce writing that consists of complete sentences.
    • Exhibit organization of thoughts and ideas.
    • Develop writing using proper sentence parts/parts of speech and sentence structure.
    • Use punctuation and capitalization appropriately.
    • Demonstrate proper use of plural forms for names, compound words and numbers.
    • Identify verb tenses and demonstrate using them properly.
    • Identify adjectives and adverbs and demonstrate using them properly.
    • Identify commonly misspelled words.
    • Proofread and edit writing.
    • Write structurally, grammatically, and mechanically correct sentences.
    • Demonstrate the phases of writing including draft, revision, and final copy.
    • Construct an easy-to-follow, logical progression of ideas and information.

     

    Graphic Literacy

    • Read, review and interpret simple to more complex graphs, charts (bar, line, & pie), and tables.
    • Identify trends and patterns in graphs, charts and/or tables; and locate information in graphs, charts and/or tables.
    • Read and interpret blueprints, schematic drawings, diagrams, specifications, and/or work orders/ticketing systems.
    • Read and understand various equipment gauges, valves, levels, dials, dashboards, etc. for operation monitoring.
    • Follow and understand checklists.
    • Practice visualization to imagine how something will look after it is moved around or when its parts are moved, rearranged, or newly assembled.
    • Demonstrate an understanding of data relationships and comparing trends - variables, dependency, creating summaries, etc.
    • Draw conclusions and/or apply data from graphs, charts, and/or tables to specific situations.
    • Evaluate information/data to determine compliance with standards.
    • Making decisions and solving problems by analyzing information/data and evaluating results.
    • Ability to concentrate on a task over time without being distracted.

     

    Applied Mathematics

    • Efficiently and accurately solve basic mathematical operations dealing with whole numbers, fractions, decimals and percentages.
    • Convert between fractions, decimals, and percentages.
    • Apply basic mathematical operations to applied mathematical situations.
    • Apply basic graphing and statistical principals to a technical field.
    • Efficiently and accurately solve basic algebraic methods and operations.
    • Calculate one- and two-step conversions.
    • Calculate averages, simple ratios, proportions and rates using whole numbers and decimals.
    • Locate and use appropriate formulas.
    • Calculate using mixed units.
    • Calculate perimeter and areas of basic shapes.
    • Calculate percentage discounts or markups.
    • Decide what information, calculations, or unit conversions to use to find the answer to a problem.
    • Identify where a mistake occurred in a calculation.
    • Solve problems that require mathematical operations using mixed units - ie. 6 feet 2 inches.
    • Conversions between standard and metric measurements.
    • Able to work multiplication and division with ease. 
    • Calculate volume of basic shapes.

     

  
  • HIM 1015 - Technology Foundations



    Clock Hours: 30

    Prerequisites: None

    Industry Certifications None

    Course Description:
    This course is designed to enhance and/or develop language and mathematical skills that serve as a foundation for farming operations technology and that are necessary for employment in the technical workforce.  Students will develop problem-solving skills, will enhance communication skills, and will be encouraged to become independent thinkers.

    Student Learning Outcomes:
    Students will be able to demonstrate knowledge of:

    1.  Efficiently and accurately solve basic mathematical operations dealing with whole numbers, fractions, decimals, and percent.

    2.  Apply basic mathematical operations to administrative office technology.

    3.  Read, analyze, and interpret graphs.

    4. Apply basic graphing principals to administrative office technology.

    5. Apply basic communication skills to administrative office technology.

    6.   Accurately read technical passages for information.

  
  • HIM 1020 - Keyboarding & Intro to Computers



    Clock Hours: 90

    Delivery Mode
    on-ground

    Prerequisites: Worker Characteristic and Orientation & Safety or None, if not needed

    Course Description:
    This course will help to familiarize the student with the basic use of the computer and how to operate it.

    Student Learning Outcomes:
    Course Competencies:

    1. Demonstrate proper keyboarding techniques

    a. Position hands and body during keying for maximum efficiency

    b. Apply ergonomic standards to keyboarding

    c. Use proper fingers for touch keying alphabetic, numeric, alphanumeric keys, and the ten key number pad

    d. Use function keys

    e. Use mouse, pen or other appropriate devices

    2. Demonstrate an acceptable level of keyboarding skills

    a. Key at a predetermined level of speed

    b. Key at a predetermined level of accuracy

    3. Proofread and edit copy

    a. Proofread for accuracy, content, correct grammar, spelling, and punctuation

    b. Edit copy

    4. Apply keyboarding skills to create basic business documents

    a. Prepare letters and memorandums using an acceptable business format

    5. Identify the hardware essentials for a computer system

    a. Identify the major components of a computer.

    b. Identify the electronic connections required between the components of a computer.

    6. Describe basic terminology of the selected operating system

    a. Define terminology related to computer operating systems.

    b. List and describe applications of computer operating systems.

    c. List and describe the differences between working in a network environment and a stand-alone computer environment.

    7. Demonstrate the knowledge of and use of various mouse operations.

    a. Use the mouse to manipulate an object, including point, click, double click, and drag and drop.

    b. Use the mouse to resize a window and to manipulate data using the scroll bars.

    c. Use the mouse to open and close files.

    d. Use the mouse to size, minimize, maximize, and scale windows.

    e. Copy and name/label disks.

    8. Demonstrate knowledge of various Windows operations.

    a. Start Windows.

    b. Switch between open windows in a multitasking environment.

    c. Use Windows help.

    d. Close a window and shut down Windows.

    9. Demonstrate knowledge of working with application programs.

    10. Introduction to Word processing software.

    a. Format business correspondence correctly.

    b. Input information.

    c. Organize and arrange information.

    d. Edit for grammar, content, word usage, and spelling.

    e. Print final copy.

    11. Introduction to Spreadsheet software.

    a. Demonstrate an understanding of the concept of electronic spreadsheets.

    b. Define terminology associated with spreadsheets.

    c. Describe the purpose of spreadsheets and the advantages of spreadsheet applications.

    d. Identify common spreadsheet software and the associated hardware.

    e. Perform basic spreadsheet file operations.

    f. Open and save a spreadsheet.

    g. Copy a spreadsheet.

    h. Rename spreadsheets.

    i. Delete a spreadsheet from the disk.  

    j. Print and preview a spreadsheet.

    k. Build, format and edit spreadsheets.

    l. Plan and design a spreadsheet. 

    m. Enter labels and key values speedily.

    n. Cut, copy, paste, and move cells, columns, and rows.

    o. Check spelling and edit cell entries.

    p. Format values.

    q. Change fonts and font sizes.

    r. Change attributes and alignment.

    s. Adjust row heights and column widths.

    12. Insert, hide, and delete columns and rows.

  
  • HIM 1030 - Medical Law & Ethics



    Clock Hours: 26

    Delivery Mode
    on-ground

    Course Description:
    The course will teach a basic knowledge of law, ethics and bioethics for ambulatory healthcare

    Student Learning Outcomes:
    Course Competencies:

     

    1. Discuss the principles of medical ethics as they apply to employment in a medical office.

    a. Review the principles of medical ethics established by the American Medical Association.

    b. Define terminology associated with medical ethics.

    c. Discuss the patient’s rights and responsibilities in receiving medical care.

    d. Outline procedures for maintaining confidentiality of patient records.

    e. Summarize safeguards for preventing malpractice litigation against employees.

    f. Discuss the physician-patient relationship.

    2. Discuss the foundations of ethical conduct.

    a. Identify the ethical response for the various situations in a medical facility.

    b. Recognize unethical practices.

    c. Determine appropriate behavior when asked for information about a patient and when a patient requests treatment advice.

    d. Identify situations requiring a release-of-information or consent form.

    e. Compare the value of improved medical technology with the ethical problems that may result.

    3. Gain an understanding of HIPAA (Health Insurance Portability and Accountability Act of 1996) and the impact on both individuals and health care providers.

    a. Become familiar with the terms and entities related to implementing the HIPAA legislation.

    b. Identify the four parts to HIPAA’s Administrative Simplification provisions:

    i. HIPAA Electronic Transaction and Code Set Standards Requirements.

    ii. HIPAA Privacy Requirements.

    iii. HIPAA Security Requirements.

    iv. HIPAA National Identifier Requirements.

    c. Determine appropriate means of compliance and consequences of non-compliance.

    d. Evaluate documents for mailability

    e. Discuss the importance of personal and organizational image as reflected in error-free documents

  
  • HIM 1040 - Medical Terminology



    Clock Hours: 73

    Delivery Mode
    on-ground

    Prerequisites: HIM 1030 Medical Law & Ethics

    Course Description:
    This course introduces the student on how to use rules to build on terms used in the field.

    Student Learning Outcomes:
    Course Competencies:

    1. Master pronunciation and spelling of medical terms in specific areas of medicine.
    2. Learn similarities and differences in definitions of key terms in specific areas of medicine.
    3. Recognize synonyms and abbreviations used in medical terminology.
    4. Learn prefixes and suffixes in order to determine the meaning of medical terms
    5. Learn how to work with a medical dictionary/thesaurus.
    6. Recognize and learn terms related to the :

    a. Musculoskeletal System 

    b. Skin and Subcutaneous Tissue

    c. Digestive System

    d. Genitourinary System

    e. Male and Female Reproductive System

    f. Immune System

    g. Circulatory System

    h. Respiratory System

    i. Nervous System

    j. Eye and Adnexa

    k. Ear

    l. Endocrine System

    m. Pharmacology

    n. Mental and Behavioral Disorders

    o. Body Structure

    p. Directional Planes

  
  • HIM 1050 - Basic Anatomy



    Clock Hours: 73

    Delivery Mode
    on-ground

    Prerequisites: HIM 1040 Medical Terminology

    Course Description:
    This course introduces the student to basic anatomy and the organization of the body and how the parts all work together in the human body.

    Student Learning Outcomes:
    Course Competencies:

    1. Define anatomy and physiology

    a. Identify the organizational levels of the body

    b. Identify organic and inorganic compounds

    c. Understand the importance of metabolism to the body

    d. Understand the homeostatic mechanisms of the body

    e. Understand the basic plan of the body as a whole

    2. Understand the structure and function of a cell

    a. Understand passive and active processes

    b. Understand how cells communicate with each other through signaling

    c. Understand how cells divide

    d. Identify the different types of tissue in the body and their function

    3. Understand how the integumentary system protects the body

    a. Identify the structure of the skin

    4. Understand the function of the skeletal system

    a. Identify the structure and development of the bone

    b. Identify the main structures of the axial skeleton

    c. Identify the main structures of the appendicular skeleton

    d. Understand how joints are classified

    5. Understand the structure and function of the muscular system

    a. Identify how muscles work antagonistically to one another

    6. Identify the two main divisions of the nervous system

    a. Understand the structure of nerves

    b. Understand how nerves transmit information through neurons with electrical signals

    c. Understand the complexities of the human brain

    d. Understand the function of the spinal cord

    e. Describe how the nervous system is protected

    7. Describe the somatic and autonomic division of the peripheral nervous system

    8. Understand how sensory receptors transduce the energy of a stimulus into electrical signals

    a. Describe the structure of the eye

    b. Describe the structure of the ear

    c. Describe how chemoreceptors sense smell and taste

    d. Describe the general senses that are spread through the body

    9. Understand how the endocrine system maintains homeostasis through hormone secretion

    a. Understand the different functions of the endocrine glands and their hormones

    10. Understand the functions of the circulatory system

    a. Describe the components of blood

    b. Describe how red blood cells transport oxygen

    c. Describe how white blood cells defend the body against disease

    d. Understand how platelets function in clotting

    e. Understand the importance of blood typing

    11. Describe the structure of the heart

    a. Describe the cardiac cycle

    b. Understand the term cardiac output

    c. Describe how the heart is regulated

    12. Identify the three main types of blood vessels that circulate blood

    a. Describe the two circuits the blood circulates through

    b. Understand the factors that influence blood flow

    c. Describe how the lymphatic system is an accessory circulatory system

    13. Understand the nonspecific and specific immune responses

    14. Describe the structure of the respiratory system

    a. Describe how ventilation moves air into and out of the lungs

    b. Describe how gas exchange and transportation occurs 

    c. Understand how respiration is regulated by the brain

    d. Describe how the respiratory system defends itself against pollutants

    15. Understand how the digestive system processes food

    a. Describe the structures of the digestive system and their functions

    b. Describe how digestion occurs

    c. Understand the importance of a balanced diet

    16. Identify the metabolic waste products found in the body

    a. Understand the regulatory functions of the urinary system

    b. Identify the components of the urinary system

    c. Understand how urine is produced

    d. Understand how hormones regulate kidney function

    e. Understand the homeostatic mechanisms of the kidneys

    17. Understand the process of reproduction

    a. Understand the male reproductive system

    b. Understand the female reproductive system

    c. Define fertilization

    d. Describe the developmental stages from a zygote to the birth

    e. Describe the stages of labor and delivery

    f. Identify the different types of multiple births (fraternal or identical)

    g. Understand the human life cycle

  
  • HIM 1061 - Intro to Medical Insurance



    Clock Hours: 130

    Course Description:
    This course introduces the student to the basics of medical insurance, insurance terminology, private payments, and governmental services.

    Student Learning Outcomes:
    Course Competencies:

    1. Describe the claims process.
    2. Apply basic insurance information common to all insurance carriers.
      1. Become familiar with managed care contracts between physicians and insurance carriers that may affect insurance reimbursement.
      2. Explain the benefits.
    3. Transfer simple, moderate, and complex case histories onto insurance forms.
      1. Practice with case studies similar to situations to be encountered.
      2. Submit complete, accurate information.
    4. Define benefits and eligibility of federally-funded medical health care.
      1. Classify people who are eligible for Medicaid assistance.
      2. Determine eligibility, pre-authorization, filing deadlines, and third-party liability of Medicaid patients.
      3. Demonstrate knowledge of Medicare coverage:  Hospital Insurance (Part A) and Medical Insurance (Part B).
      4. Determine when Medicare is the primary payer and when it is the secondary payer.
      5. Explain who is eligible for TRICARE and CHAMPVA and how to verify eligibility.
      6. Explain the filing procedures of Blue Cross and Blue Shield.
      7. Discuss the categories of eligibility for Social Security disability programs and workers’ compensation.
      8.  Discuss the differences in hospital claims processing.
    5. Develop a plan to collect payment when problems arise with provider/subscriber.
      1. Discuss the advantages and disadvantages of internal billing and external billing.
      2. Write a series of collection letters.
      3. Develop techniques to explain insurance problems to patients.
    6. Apply legal considerations when completing medical insurance forms.
      1.   Avoid potentially fraudulent situations.
      2. Practice medical records confidentiality and retention policies.
      3. Explain the importance of a “Release of Medical Information” statement.
    7.  Apply specific problem-solving techniques when insurances companies deny a claim.
      1. Describe how to deal with delinquent payment.
      2. Explain rebilling.
      3. Explain appeals for incorrect payment/rejection.
      4. Describe claims review.
    8. Identify the types of private health plans available in today’s market
      1. Be able to name the basic benefits provided in an indemnity plan
      2. Know the difference between coinsurance and co-payment
      3. Identify the types of managed care plans and how they are structured:

                            i.          Health Maintenance Organizations

                            ii.         Point of Service HMOs

                            iii.        Preferred Provider Organizations

                            iv.        Consumer Driven Health Plans

  
  • HIM 2010 - Electronic Health Records



    Clock Hours: 72

    Delivery Mode
    on-ground

    Course Description:
    This course teaches the student the fundamental components, terminology and functions associated with HER systems in the health care providers practice.

    Student Learning Outcomes:
    Course Competencies:

    1. Understand the problems with paper based medical record systems.

    2. Understand how electronic medical records, electronic health records, and personal health records differ.

    3. Describe the core functions of an electronic health record.

    4. Understand how electronic health records reduce medical errors, increase the quality of care, and bring down health care costs.

    5. Understand why electronic health records are important to health care reform.

    6. Describe the major strategies for converting paper based records to EHR.

    a. Identify the ways of entering live data into an EHR.

    b. Explain the differences in the various EHR models.

    c. Explain the importance of adopting clinical standards.

    7. Describe the clinical vocabularies and classification systems.

    8. Understand how computers share information.

    9. Understand the ways EHR enhances each step of the office visit.

    a. List the five steps of the office visit workflow in a physician office.

    b. Describe the advantages of pre-visit scheduling and information scheduling.

    c. Describe the process of electronic check-in.

    d. Explain how electronic health records make documenting patient exams more efficient.

    e. Explain what happens during patient checkout.

    f. Explain the two events that take place during the post-visit step of the visit workflow.

    10. Describe the advantages of computer assisted coding.

    11. Understand how clinical tools assist physicians in making medical decisions and managing patients with chronic diseases.

    a. Describe the support tools available with an EHR.

    b. Explain the safety checks that an EHR’s e-0prescribing feature can perform when a physician selects a new medication for a patient.

    c. Understand how EHR tools monitor patients’ compliance with recommended wellness guidelines.

    12. Understand the advantages of electronic health records in a hospital.

    a. Understand the role of documentation in quality improvement efforts.

    b. Understand how CPOE reduces medication errors.

    c. Understand how eMAR systems are used to check the five rights when administering medication to a patient

    13. Understand why personal health records are becoming important to individuals in managing their own health care.

    a. Understand the ways in which personal health records are more than storehouses for health records.

    b. Understand the advantages and disadvantages of the different categories of personal health records.

    c. Understand the barriers to the implementation of personal health records.

    14. Understand the importance of the HIPAA Privacy Rule to the protection of personal health information.

    a. Understand when PHI can be released with a patient’s consent and when an authorization must be obtained.

    15. Understand how the increasing use of computers and networks place health information at risk.

    16. Understand the types of safeguards included in the HIPAA Security Rule.

    17. Explain how the use of access levels protects the privacy of a patient’s PHI.

    18. Describe the purpose of the dashboard.

    19. Explain where patient registration information is stored and accessed.

    20. Explain the function of the Chart Summary.

    21. Describe how progress notes can be entered.

    22. List the safety and cost control features of an electronic order entry.

    23. Explain how to understand normal and abnormal values in vital signs and lab results.

    24. Understand how to enter information in an EHR program through hands on experience.

    25. Understand how to locate information in an EHR program through hands on experience.

    26. Understand how to review information in an EHR program through hands on experience.

  
  • HIM 2020 - Health Information Management



    Clock Hours: 120

    Delivery Mode
    on-ground

    Course Description:
    This course involves a study of recordkeeping practices in the hospital and physician’s office

    Student Learning Outcomes:
    Course Competencies:

    1. Understand the problems with paper based medical record systems.

    2. Understand how electronic medical records, electronic health records, and personal health records differ.

    3. Describe the core functions of an electronic health record.

    4. Understand how electronic health records reduce medical errors, increase the quality of care, and bring down health care costs.

    5. Understand why electronic health records are important to health care reform.

    6. Describe the major strategies for converting paper based records to EHR.

    a. Identify the ways of entering live data into an EHR.

    b. Explain the differences in the various EHR models.

    c. Explain the importance of adopting clinical standards.

    7. Describe the clinical vocabularies and classification systems.

    8. Understand how computers share information.

    9. Understand the ways EHR enhances each step of the office visit.

    a. List the five steps of the office visit workflow in a physician office.

    b. Describe the advantages of pre-visit scheduling and information scheduling.

    c. Describe the process of electronic check-in.

    d. Explain how electronic health records make documenting patient exams more efficient.

    e. Explain what happens during patient checkout.

    f. Explain the two events that take place during the post-visit step of the visit workflow.

    10. Describe the advantages of computer assisted coding.

    11. Understand how clinical tools assist physicians in making medical decisions and managing patients with chronic diseases.

    a. Describe the support tools available with an EHR.

    b. Explain the safety checks that an EHR’s e-0prescribing feature can perform when a physician selects a new medication for a patient.

    c. Understand how EHR tools monitor patients’ compliance with recommended wellness guidelines.

    12. Understand the advantages of electronic health records in a hospital.

    a. Understand the role of documentation in quality improvement efforts.

    b. Understand how CPOE reduces medication errors.

    c. Understand how eMAR systems are used to check the five rights when administering medication to a patient

    13. Understand why personal health records are becoming important to individuals in managing their own health care.

    a. Understand the ways in which personal health records are more than storehouses for health records.

    b. Understand the advantages and disadvantages of the different categories of personal health records.

    c. Understand the barriers to the implementation of personal health records.

    14. Understand the importance of the HIPAA Privacy Rule to the protection of personal health information.

    a. Understand when PHI can be released with a patient’s consent and when an authorization must be obtained.

    15. Understand how the increasing use of computers and networks place health information at risk.

    16. Understand the types of safeguards included in the HIPAA Security Rule.

    17. Explain how the use of access levels protects the privacy of a patient’s PHI.

    18. Describe the purpose of the dashboard.

    19. Explain where patient registration information is stored and accessed.

    20. Explain the function of the Chart Summary.

    21. Describe how progress notes can be entered.

    22. List the safety and cost control features of an electronic order entry.

    23. Explain how to understand normal and abnormal values in vital signs and lab results.

    24. Understand how to enter information in an EHR program through hands on experience.

    25. Understand how to locate information in an EHR program through hands on experience.

    26. Understand how to review information in an EHR program through hands on experience.

  
  • HIM 2030 - Intro to Medical Coding



    Clock Hours: 120

    Delivery Mode
    on-ground

    Course Description:
    This course focuses on learning the coding rules for the CPT, ICH-10-CM, HCPCS, and ICD-10-PCS coding systems and applying the rules to code patient services.

    Student Learning Outcomes:
    Course Competencies:

     

    1. Understand the problems with paper based medical record systems.

    2. Understand how electronic medical records, electronic health records, and personal health records differ.

    3. Describe the core functions of an electronic health record.

    4. Understand how electronic health records reduce medical errors, increase the quality of care, and bring down health care costs.

    5. Understand why electronic health records are important to health care reform.

    6. Describe the major strategies for converting paper based records to EHR.

    a. Identify the ways of entering live data into an EHR.

    b. Explain the differences in the various EHR models.

    c. Explain the importance of adopting clinical standards.

    7. Describe the clinical vocabularies and classification systems.

    8. Understand how computers share information.

    9. Understand the ways EHR enhances each step of the office visit.

    a. List the five steps of the office visit workflow in a physician office.

    b. Describe the advantages of pre-visit scheduling and information scheduling.

    c. Describe the process of electronic check-in.

    d. Explain how electronic health records make documenting patient exams more efficient.

    e. Explain what happens during patient checkout.

    f. Explain the two events that take place during the post-visit step of the visit workflow.

    10. Describe the advantages of computer assisted coding.

    11. Understand how clinical tools assist physicians in making medical decisions and managing patients with chronic diseases.

    a. Describe the support tools available with an EHR.

    b. Explain the safety checks that an EHR’s e-0prescribing feature can perform when a physician selects a new medication for a patient.

    c. Understand how EHR tools monitor patients’ compliance with recommended wellness guidelines.

    12. Understand the advantages of electronic health records in a hospital.

    a. Understand the role of documentation in quality improvement efforts.

    b. Understand how CPOE reduces medication errors.

    c. Understand how eMAR systems are used to check the five rights when administering medication to a patient

    13. Understand why personal health records are becoming important to individuals in managing their own health care.

    a. Understand the ways in which personal health records are more than storehouses for health records.

    b. Understand the advantages and disadvantages of the different categories of personal health records.

    c. Understand the barriers to the implementation of personal health records.

    14. Understand the importance of the HIPAA Privacy Rule to the protection of personal health information.

    a. Understand when PHI can be released with a patient’s consent and when an authorization must be obtained.

    15. Understand how the increasing use of computers and networks place health information at risk.

    16. Understand the types of safeguards included in the HIPAA Security Rule.

    17. Explain how the use of access levels protects the privacy of a patient’s PHI.

    18. Describe the purpose of the dashboard.

    19. Explain where patient registration information is stored and accessed.

    20. Explain the function of the Chart Summary.

    21. Describe how progress notes can be entered.

    22. List the safety and cost control features of an electronic order entry.

    23. Explain how to understand normal and abnormal values in vital signs and lab results.

    24. Understand how to enter information in an EHR program through hands on experience.

    25. Understand how to locate information in an EHR program through hands on experience.

    26. Understand how to review information in an EHR program through hands on experience.

  
  • HIM 2040 - Medical Office Procedures



    Clock Hours: 90

    Delivery Mode
    on-ground

    Course Description:
    This course prepares the student for administrative duties in the medical office, including critical thinking and multi-tasking.

    Student Learning Outcomes:
    Course Competencies:

     

    1. Describe the importance of administrative support in today’s medical office.

    a. Define the administrative tasks performed.

    b. Discuss the different job settings available to a person with medical office skills.

    c. Discuss the advantages of a professional affiliation.

    d. Explain the importance of continuing education and professional development in lifelong learning. 

    2. Demonstrate proper behavior when interacting with patients. 

    a. Discuss the importance of oral and nonverbal communication.

    b. Prioritize interpersonal skills needed when dealing with patients.

    c. Explain the need for a well-managed reception area.

    d. Understand the practical application of the HIPAA Privacy Rules and exceptions.

    3. Emphasize the need for an efficient scheduling system.

    a. Analyze the time required by different patients and procedures.

    b. Prepare a daily list of appointments.

    c. Handle delays and interruptions (including emergencies) to the schedule.

    d. Reschedule cancellations and missed appointments (no-shows).

    e. Coordinate scheduling of patients at other medical facilities.

    4. List principles of office management necessary in a medical setting.

    a. Organize work area.

    b. Practice safety regarding floors, electric cords, fire hazards, and furniture.

    c. Manage inventories of supplies.

    d. Determine which tasks can be completed more efficiently on a computer.

    5. Compose well-organized medical correspondence/documents.

    a. Apply correct letter formatting and letter styles.

    b. Proofread documents.

    c. Use proper methods in transcribing by machine.

    6. Create and maintain patients’ records.

    a. Identify each type of document stored in a typical medical record.

    b. Know the importance of keeping an accurate, up-to-date record.

    c. Discuss the components of the medical record form referred to as SOAP.

    d. Give the meanings of common medical abbreviations found throughout the reading material and chart notes.

    e. Transcribe dictation and enter reports into a patient’s chart.

    7. Maintain financial records in a medical office.

    a. Collect and record fees for the services provided by the office to the patient.

    b. Compute charges and make the appropriate entries for services rendered, charges, and payments.

    c. Manage the collection process using letters and the telephone.

    d. Complete deposit slips, check registers, checks, petty cash logs, and other required financial forms.

    8. Discuss employee’s role in processing insurance claims.

    a. Describe the various types of health insurance coverage (basic, major medical, comprehensive).

    b. Recognize difference in the major types of health care financing plans (Blue Cross/Blue Shield, Medicare, HMOs, Medicaid, TRICARE, CHAMPVA, and Workers’ Compensation Insurance).

    c. Define basic health insurance terms (such as carrier, provider, coverage, subscriber, contract, premium, deductible, coinsurance, and co-payment).

    d. Complete the CMS-1500 claim form for various situations and recognize the standard format for the electronic claims is the HIPAA claim.

    e. Discuss the purpose of diagnostic and procedural coding.

    f. Explain the follow-up process for insurance claims.

  
  • HIM 2050 - Employability Skills



    Clock Hours: 24

    Delivery Mode
    on-ground

    Course Description:
    This course presents practical strategies to prepare students to conduct a successful job search and lays the foundation for successful career development. 

    Student Learning Outcomes:
    Course Competencies:

    1. Understand the phases in the job search cycle and the activities that occur in each phase

    a. Use record keeping and time management tools to organize and conduct your job search efficiently.

    b. Set up a Career Management Files system and start building your Career Portfolio

    c. Actively use success strategies to gain confidence and achieve goals

    2. Understand the basic expectations in the world of work

    a. Understand the employer/employee relationship

    b. Learn about growing industries and in-demand occupations

    c. Understand the different types of skills and competencies that employers require

    3. Identify and document your education, work experience, activities, and career-related skills

    a. Identify and document your values, preferences, and personal qualities

    b. Use the Internet to complete personal assessments

    c. Set your Career Target and prepare a Job Qualifications Profile

    4. Understand the benefits and goals of successful networking

    a. Use networking strategies and etiquette

    5. Learn how to research career fields, employers, and specific jobs

    a. Improve your Internet research skills

    b. Find job leads using the Internet

    6. Identify the purpose and role of a resume

    a. Identify the main sections of a winning resume

    b. Write clear and concise resume content

    c. Understand resume organization and format choices

    d. Understand the different methods for distributing resumes

    e. Tailor a resume to target job and employer

    f. Use the Internet to research trends in resume strategies

    7. Learn how to complete effective employment applications

    a. Understand how to write effective cover letters

    b. Understand the importance of following up with employers after submitting applications

    8. Understand how to successfully interview

    a. Understand the importance of demonstrating enthusiasm and interest in an organization

    b. Know how to project professionalism with your wardrobe and body language

    9. Develop skills and strategies for making a direct request for an interview

    a. Understand when and how to make an indirect request for an interview

    10. Understand the most common interview styles

    a. Develop skills to handle difficult interview questions

    b. Understand how to ask interview questions

    c. Develop tactics for listening well and handling silence

    11. Understand the survival skills for an interview

    12. Identify employment testing procedures 

    a. Understand how to negotiate 

    b. Describe how to effectively deal with job offers

    13. Understand how to deal effectively with rejection in the job search

    a. Identify methods of improving your job search

    14. Understand the guidelines for adjusting successfully to a new job

    a. Identify the strategies for achieving peak performance in a new job

    b. Describe the techniques for managing change and being adaptable

  
  • HIM 3010 - Advanced Outpatient Coding



    Clock Hours: 120

    Delivery Mode
    on-ground

    Course Description:
    This course requires the student to apply previously learned coding concepts to a wide array of medical reports. 

    Student Learning Outcomes:
    Course Competencies:

    1. Review E/M code assignment

    2. Analyze an E/M audit form

    3. Utilize an E/M audit form

    4. Review ICD-10-CM and ICD-9-CM code assignment.

    5. Utilize the Official Guidelines for Coding and Reporting.

    6. Assign service and diagnosis codes to E/M Services

    a. Medicine Services

    b. Radiology Services

    c. Pathology/Laboratory services

    d. Integumentary services

    e. Cardiovascular services

    f. Digestive Services

    g. Hemic/lymphatic services

    h. Mediastinum/diaphragm services

    i. Musculoskeletal services

    j. Respiratory services

    k. Urinary services

    l. Male genital services

    m. Endocrine services

    n. Female genital system services

    o. Maternity care/delivery services

    p. Nervous system services

    q. Eye and auditory system services

    r. Anesthesia services

  
  • HIM 3020 - Inpatient Coding and Billing



    Clock Hours: 120

    Delivery Mode
    on-ground

    Course Description:
    This course teaches the skills necessary for hospital billing and coding, billing process, and accounts receivable as well as coding patient conditions and procedures.

    Student Learning Outcomes:
    Course Competencies

    1. Define terms, phrases, abbreviations, and acronyms related to:

    a. history and evolution of hospitals.

    b. the hospital regulatory environment, federal and state regulations, accreditation, and nonclinical credentials.

    c. hospital functions and departments.

    d. patient accounts and data flow.

    e. the hospital billing and claims process.

    f. patient account transactions and accounts receivable follow-up.

    g. coding conditions for hospital services.

    h. coding procedures rendered during hospital visits.

    i. coding guidelines and applications.

    j. claim forms.

    k. third party payers.

    l. government-sponsored health insurance.

    m. Prospective Payment Systems.

    n. HIPAA regulations and compliance.

    2. Demonstrate an understanding of how hospitals evolved from ancient times to today.

    a. Understand the influence of advances made in medicine on hospital evolution.

    3. Be able to discuss three areas of economic influence on hospital development.

    a. Describe how changes in reimbursement systems affected hospital development.

    b. Discuss the difference between a primary care network and an integrated delivery system.

    4. Explain the purpose of a hospital.

    a. Differentiate among diagnostic, therapeutic, palliative, and preventive services.

    b. Describe three levels of care provided at hospitals.

    c. Provide an explanation of the difference between a for-profit and a not-for-profit hospital.

    d. Demonstrate an understanding of different types of hospitals.

    5. Describe factors that led to the government’s expanded role in regulating health care.

    a. Demonstrate an understanding of federal and state legislation implemented to address health care issues and the impact of the legislation on the hospital’s regulatory environment.

    b. Discuss how the creation of Medicare and Medicaid enhanced the government’s role in health care regulation.

    c. Provide a brief overview of federal and state regulatory agencies involved in health care regulation.

    d. Demonstrate an understanding of state licensing requirements and how they have an impact on the hospital’s structure and function.

    6. State the purpose of accreditation and explain why it is important.

    a. Provide an overview of the history of accreditation.

    b. Demonstrate an understanding of accreditation organizations and the survey process.

    c. Explain the relationship between federal and state regulations and accreditation.

    d. Discuss various credentials required for hospital billing and coding personnel.

    e. Define terms, phrases, abbreviations, and acronyms related 

    7. Understand hospital organizational structures and how they are designed to contribute to the accomplishment of a hospital’s goals and mission.

    a. Explain how organizational structures may vary.

    8. List and describe four categories of functions in a hospital.

    a. Describe functions performed by various departments.

    9. Understand the importance of the Compliance Department in a hospital.

    10. Provide an explanation of how financial departments contribute to maintaining the financial stability of a hospital.

    11. Discuss the relationship among the Health Information Management Department, medical record documentation, and submission of charges.

    a. Explain the purpose of medical record documentation and what significant information is maintained in the medical record.

    12. Identify and discuss three service levels where patient care services are rendered in a hospital.

    13. Demonstrate an understanding of patient accounts and data flow for outpatient, ambulatory surgery, and inpatient services.

    a. Define patient admission and discuss procedures required to ensure quality of patient care.

    b. Outline the patient care process and provide an explanation of each phase.

    c. Demonstrate an understanding of the admission process and forms utilized during the process.

    d. Provide an explanation of the insurance verifications process.

    e. Describe the relationship between the admission process and billing of patient services.

    14. Discuss the purpose of medical record documentation and various forms and documents used in the medical record.

    15. Demonstrate an understanding of patient care services provided by a hospital.

    16. Provide an explanation of how charges are captured in the hospital.

    17. State the role of Health Information Management (HIM) in billing patient services.

    a. Demonstrate an understanding of the hospital billing process, including denied, pended, and paid claims, and posting patient transactions.

    b. Demonstrate an understanding of the importance of accounts receivable (A/R) management and reports utilized.

    18. Demonstrate an understanding of the billing process and its purpose.

    19. Discuss the relationship among participating provider agreements, claim forms, reimbursement methods, and the billing process.

    20. Explain the significance of submitting a clean claim.

    a. Demonstrate understanding of the variations in claim requirements by payer types and type of service.

    b. Explain the purpose of the charge master and its relationship to billing.

    c. List and explain data elements in the charge master and discuss maintenance of the charge master.

    d. Provide an overview of categories of services and items billed by the hospital.

    21. Differentiate between coding systems utilized for outpatient services versus those used for inpatient services.

    22. Discuss the purpose of the detailed itemized statement.

    23. Discuss the purpose of a claim form and provide a brief outline of information recorded on a claim form.

    24. Demonstrate an understanding of all elements and phases in the hospital billing process.

    25. Demonstrate an understanding and explain the significance of A/R management.

    a. Provide an overview of the purpose and function of an accounts receivable report.

    b. Explain why a claim would not meet clean claim status.

    c. List common reasons for claim denials and delays.

    d. Describe the process of monitoring and follow-up of outstanding claims.

    e. Demonstrate an understanding of the appeals process

    26. Demonstrate an understanding of the life cycle of a hospital claim.

    a. Understand the elements related to patient transactions.

    27. Provide an overview of key information found on an Explanation of Benefits or remittance advice.

    28. Demonstrate an understanding of the history and purpose of diagnosis coding.

    29. Understand how ICD-9-CM coding data are utilized for research, education, and administrative purposes.

    30. Provide an explanation of the relationship among documentation, medical necessity claim forms, reimbursement, and coding.

    31. Outline the content of ICD-9-CM Volume I and II.

    a. Demonstrate an understanding of ICD-9-CM coding conventions.

    b. Demonstrate an understanding of ICD-9-CM coding principles.

    c. Demonstrate an understanding of coding utilizing the ICD-9-CM diagnosis coding system.

    32. Demonstrate an understanding of the history and purpose of procedure coding systems.

    33. Discuss how procedure coding data are utilized for research, education, and administrative purposes.

    34. Demonstrate an understanding of coding utilizing the HCPCS and ICD-9-CM Volume III procedure coding systems.

    a. Explain the two levels of HCPCS.

    b. Provide an explanation of the relationship among procedure coding and documentation, medical necessity, claim forms, and reimbursement.

    35. List the content of the CPT coding system.

    36. Outline the content of the ICD-9-CM Volume III coding system.

    37. Demonstrate an understanding of the steps to coding.

    a. Discuss the relationship between procedure coding and diagnosis coding.

    b. Demonstrate an understanding of coding principles.

    38. Explain the relationship between billing and coding.

    39. Discuss variations in coding systems utilized for inpatient and outpatient services.

    40. Provide an outline of the basic steps to abstracting from the medical record.

    a. Apply coding guidelines for inpatient and outpatient cases.

    b. Demonstrate an understanding of coding principles and guidelines.

    41. Explain the purpose of claim forms.

    42. Describe manual and electronic claim submission and discuss advantages and disadvantages of each submission method.

    43. Explain the difference between the CMS-1500 and CMS-1450 (UB-04) and outline when they are used.

    a. Discuss variations in claim form usage and coding systems utilized for each of the claim forms.

    b. Demonstrate an understanding of data requirements and completion instructions of the CMS-1500 and CMS-1450 (UB-04).

    44. Explain the relationship between third-party payers and private health insurance.

    45. Distinguish among different insurance plans.

    a. List other types of insurance that provide coverage for health care services.

    b. Demonstrate an understanding of basic terms and specifications found in insurance plans.

    46. Define managed care.

    a. Discuss the differences between traditional fee-for-service and managed care plans.

    47. Provide an overview of coverage for each government program.

    a. Understand the relationship between third-party payers and government programs.

    b. Distinguish between traditional government plans and managed care plans.

    c. State primary versus secondary responsibility for Medicare, Medicaid, and TRICARE.

    48. Demonstrate an understanding of basic terms and specifications.

    49. Explain why government programs implemented managed care plans.

    a. Describe the role of the Centers for Medicare and Medicaid Services (CMS) in government plans.

    b. Provide a brief overview of eligibility requirements for each government program.

    50. Demonstrate an understanding of the evolution of health care reimbursement from cost-based systems to Prospective Payment Systems.

    51. Describe the relationship between government programs and Prospective Payment Systems.

    a. Discuss various payment systems implemented under the Prospective Payment System.

    b. Demonstrate an understanding of Inpatient Prospective Payment Systems (IPPS) development, payment calculations, structure and assignment.

    c. Provide an overview of the Prospective Payment Systems used to reimburse hospitals for inpatient and outpatients services.

    d. Demonstrate an understanding of Outpatient Prospective Payment System (OPPS) development, payment calculations, structure, and assignment.

    e. Explain what coding systems are used to submit charges under Prospective Payment Systems, and how they affect reimbursement.

    52. Describe two major issues facing the health care industry leading to the implementation of HIPAA.

    53. Demonstrate an understanding of the purpose and content of HIPAA regulations.

    a. Explain the relationship between HIPAA privacy regulations and the patient’s medical information.

    54. Demonstrate an understanding of the Administrative Simplification section of HIPAA and how it relates to claims processing.

    a. Describe provisions outlined under the Administrative Simplification section of HIPAA

    55. Discuss provisions outlined under the Privacy section of HIPAA

    a. Demonstrate an understanding of the HIPAA Privacy Rule and how it relates to patient medical information.

    56. Discuss provisions outlined under the HIPAA Security Rule.

    57. Discuss the importance of HIPAA Compliance.

    58. Provide an overview of the elements of a compliance plan.

  
  • HIM 3031 - Dental Code Bill & Assisting



    Clock Hours: 96

    Delivery Mode
    on-ground

    Course Description:
    This course teaches the skills necessary to organize tasks, complete procedures, develop effective communication skills, and acquire a professional outlook in the dental practice.

    Student Learning Outcomes:
    Course Competencies:

    1. Recognize the different traits of an administrative dental assistant.

    a. Describe the many roles of the administrative dental assistant, office manager, business manager, receptionist, insurance biller, records manager, data processor, bookkeeper, and appointment scheduler.

    b. Name the various members of the dental health care team and discuss the roles they play in the delivery of dental care.

    2. Identify the rules and function of HIPAA, as it applies to the dental healthcare system.

    3. Examine the ADA’s Principles of Ethics and Code of Professional Conduct and demonstrate an understanding of their content by explaining, discussing, and applying the principles.

    4. Describe the different areas of a dental office.

    5. List the basic structures of the face and oral cavity.

    a. Name the basic anatomical structures and tissues of the teeth.

    b. Distinguish between different tooth-numbering systems.

    c. Interpret dental-charting symbols.

    6. Categorize basic dental procedures.

    a. List basic chairside dental assisting duties and identify OSHA and state regulations.

    7. Identify the five elements of the communications process.

    a. Differentiate between verbal and nonverbal messages and describe how the two are used to send and receive messages.

    b. Demonstrate how the dental healthcare team sends nonverbal cues.

    c. Categorize the different types of interpersonal communication and describe how they are used in the dental profession.

    d. Discuss the barriers to effective communication and express how members of the dental healthcare team can remove these barriers.

    e. List the responsibilities of the sender that contribute to effective communication and list the responsibilities of the receiver in effective communication.

    8. Identify and describe professional telephone manners.

    9. Discuss the four elements of letter writing style and compose a letter.

    a. Describe letter style appearance as it applies to a finished business letter.

    b. Recognize the different parts of a business letter.

    c. Evaluate a completed business letter by identifying letter style format, judging letter style, appearance and assessing letter writing style.

    d. Identify when HIPAA Privacy and Security Rules apply to written communications.

    e. Identify the various types of mail and determine how each type should be handled.

    10. Compare and contrast the humanistic theory according to Maslow and Rogers. Relate the theory to patient relations.

    11. Identify the different stages that present a positive image for the dental practice.

    a. Describe the elements of a positive image and give examples.

    12. Demonstrate different problem-solving techniques.

    a. Examine different problem-solving techniques.

    13. Examine different methods of providing outstanding customer service.

    a. Identify team strategies and personal strategies for providing exceptional patient care.

    14. Identify the purpose of a dental practice procedural manual and identify the different elements of the manual.

    15. Categorize the various channels of organizational communication and identify the types of communication that are used in each channel.

    a. Identify and discuss barriers to organizational communications.

    b. Describe different types of organizational conflict, and select the appropriate style for resolution.

    16. Identify the purpose of staff meetings.

    17. Compare the three levels of function of dental practice management software and discuss their application.

    a. Identify the functions to consider when selecting dental practice management software.

    18. Discuss the role of the administrative dental assistant in the operation of a computerized dental practice.

    a. Identify the different computer tasks performed by the administrative dental assistant.

    b. Describe the importance of a computer system backup routine.

    19. Identify the functions of clinical records.

    a. Identify key elements of record keeping and describe the significance of each element.

    b. Define the two types of accessibility of clinical records.

    c. Identify the methods used in the collection of information needed to complete clinical records.

    d. Identify the components of a clinical record and describe the function of each component.

    20. Identify the function of risk management.

    a. Identify situations that lead to patient dissatisfaction.

    21. Describe the different types of filing methods.

    a. Classify personal names according to ARMA Simplified Filing Standard Rules by correctly indexing names as they appear on filing labels.

    b. Identify the type of filing methods used for filing accounts payable, accounts, receivable, bank statements, financial reports, and personnel records.

    c. Describe methods that can be used for filing patient information.

    d. Prepare a new patient’s clinical record for filing.

    e. Prepare a business document for filing.

    22. Describe the mechanics of scheduling.

    a. Identify criteria required for matrixing an appointment book and electronic scheduler. 

    b. Apply the criteria selected, and properly matrix an appointment book and set up an electronic scheduler.

    c. Identify different methods used to identify when specific procedures should be scheduled.

    d. Identify the criteria for making an appointment book entry (manual and electronic).

    e. List the seven different scenarios of appointment scheduling, and formulate an action plan to solve the problems.

    f. List the steps to be followed in making an appointment (manual and electronic).

    g. Fill out an appointment card and make a daily schedule.

    h. Describe the use of a call list.

    i. Identify the steps to be followed in performing the daily routine associated with the appointment schedule.

    23. Identify the benefits to a patient of a recall appointment, and list the benefits to the dental practice.

    a. Identify the elements that are necessary for an effective recall system.

    b. Identify the different classifications of recalls.

    c. Describe prescheduled, telephone, mail and combination recall systems.

    d. Describe the barriers to prescheduled, telephone, and mail recall systems.

    e. Identify solutions to the barriers of prescheduled, telephone, and mail recall systems.

    24. Identify information needed to order supplies and products, and how this information can be used.

    a. Define rate of use and lead time

    b. Describe the role of an inventory manager.

    c. Analyze the elements of a good inventory management system, and describe how elements relate to the organization and overall effectiveness of a dental practice.

    d. Compare the advantages and disadvantages of catalog ordering and supply house services.

    i. Discuss when it is appropriate to use the two services.

    e. Identify the information that should be considered before an order is placed for supplies and products.

    f. Describe the various sections of a Material Safety Data Sheet, and describe what information is important to an inventory manager.

    25. Identify the components of a dental practice information system and explain the function of each component.

    a. Categorize the various functions of a dental practice telecommunication system.

    b. Describe the features of a telephone system and explain how they can be used in a modern dental practice

    c. Design an ergonomic workstation.

    i. Identify important elements and state their purpose.

    26. Identify the elements of a financial policy and discuss the qualifying factors for each of the elements.

    a. Describe the different types of financial plans and explain how they can be applied in a dental practice.

    b. State the purpose of managing accounts receivable.

    i. Describe the role of the administrative dental assistant in managing accounts receivable.

    c. Classify the different levels of the collection process.

    d. Understand how to place a telephone collection call.

    e. Understand how to process a collection letter.

    f. Interpret aging reports and implement proper collection procedures.

    27. Classify and identify the various types of insurance coverage.

    28. Identify the purpose of insurance coding and differentiate between categories.

    a. List the types of insurance information required to determine insurance coverage.

    29. Identify the different methods of filing insurance claims and the responsibility of the administrative dental assistant in filing dental claims.

    30. Understand part 5B of the ADA Code of Ethics, and identify how it applies to an administrative dental assistant.

    31. Complete a dental claim form for manual submission.

    32. Describe the function of accounts payable.

    a. Formulate a system to organize accounts payable.

    b. Analyze the methods of check writing and state their functions.

    c. Identify the stops to reconciling a checking account.

    d. Identify the information needed for a payroll record.

    33. Describe the role of the administrative dental assistant in the management of patient financial transactions.

    a. Describe the steps in posting transactions:

    i. charges

    ii. payments and adjustments

    iii. proof of posting

    b. Identify the importance of an audit report.

    c. Describe a process for implementing an audit trail.

    i. Compare the audit trails used in a computerized bookkeeping system with those used in a manual bookkeeping system.

  
  • HIM 3040 - Medical Transcription



    Clock Hours: 66

    Delivery Mode
    on-ground

    Course Description:
    This course teaches the student how to transcript medical documentation.

    Student Learning Outcomes:
    Course Competencies:

    1. Specify the background and importance of medical records.

    2. Explain the variety of skills that a medical transcriptionist (MT) must have.

    a. Identify the certification levels a MT may obtain in this career.

    b. List the competency levels of a medical transcriptionist.

    3. Define and explain the purpose of a medical report or record.

    4. Describe the importance of the emerging use of electronic health records (EHRs).

    5. Identify specific HIPAA regulations that affect MTs.

    a. Define risk management.

    b. Recognize time limits imposed on document insertions into a medical record: turnaround time (TAT).

    c. Define privileged and nonprivileged information.

    d. Enumerate the guidelines for release of patient information.

    6. Explain the importance of subpoenas for patient records.

    7. Describe the different types of dictation and transcription equipment.

    a. Describe abbreviation expansion programs.

    b. Explain various methods to manage and store computer data.

    c. Identify types and features of printers.

    d. Identify the purpose of a modem.

    e. Apply correct ergonomic habits in the work environment.

    f. Identify the different categories of speech-recognition systems.

    8. Perform the steps of transcription preparation.

    9. Specify how fax machines can be used in the transcription process.

    a. Identify why and how to dispose of electronic media.

    10. Demonstrate the ability to use punctuation marks accurately.

    11. Understand the different parts of speech.

    12. Demonstrate the ability to capitalize words accurately.

    13. Demonstrate the ability to prepare accurately typed material containing numbers, symbols, and abbreviations commonly found in medical writing.

    14. Recognize and correctly use metric abbreviations.

    15. State the reasons for spelling out abbreviations.

    16. Demonstrate the three basic mechanical formats of letter preparation.

    17. Demonstrate the ability to paragraph properly and to place a letter attractively on a page.

    a. Use a specific letter format when preparing a letter from a draft copy.

    b. Understand the rules for properly typing multiple-page letters.

    c. Identify the unique format for “To Whom It May Concern” documents.

    18. Recognize the use of displayed extract text.

    19. Define critical, major and minor errors.

    20. Demonstrate the ability to proofread and correct transcripts.

    a. Recognize proofreader’s symbols.

    b. Demonstrate the ability to proofread and correct documents transcribed by others.

    c. Explain the importance of submitting work for quality assurance and evaluation.

    d. Recognize transcriptions practices to avoid in order to produce quality documents.

    21. Locate the spelling of medical terms by using a medical dictionary.

    a. Use cross-references to find medical terms.

    b. Name resources for locating newly coined medical terms.

    c. Select the proper word form that could be written as one word, two words, or a hyphenated word.

    d. Identify French and other unusual medical terms. 

    22. Analyze ranges in standard laboratory tests

    23. Use drug reference books to determine the correct spelling of drug names, to identify generic and brand-name drugs, and to verify dictated dosages.

    24. Develop critical thinking skills to determine an unknown word or words by using other words in the context of the document.

    25. Understand the rules for making medical and English words plural.

    a. Identify adjective and noun endings.

    b. Construct plural and adjective endings of medical terms.

    26. Recognize when you need to substitute the proper part of speech for a dictated word.

    27. Identify and understand similar sounding words that are grammatically different in meaning and use.

    28. Match nouns and pronouns with proper singular or plural verbs.

    a. Recognize collective nouns. 

    b. Demonstrate the ability to select proper pronouns.

    29. Recognize word hazards.

    a. Identify sentences with dangling or misplaced modifiers.

    30. Understand the necessity of transcribing accurate patient progress notes.

    a. Demonstrate the proper procedure and format for transcribing medical chart notes and progress notes.

    b. Recognize and correct any erroneous entries made in the medical record.

    c. Specify the basic information found in patient notes in emergency department, medical office, and clinic records.

    d. Identify the key components of the electronic medical record and the traditional paper documents.

    e. Understand the importance of medical record notes to the billing cycle.

    31. Identify the various mechanical formats used to prepare a history and physical examination report.

    a. Explain why certain information is obtained from the patient and recorded.

    32. Describe the different ways of gathering and dictating vital medical data.

    33. Prepare formal history and physical examination reports by using a variety of styles.

    34. Understand why the H&P is considered a high-priority document.

    35. Know how to find acceptable formats for a variety of reports and medical documents.

    36. Recognize the usefulness of a standard macro within a document.

    37. Recognize the names of operative procedures, instruments, types of anesthesia, and suture materials, and be familiar with how these terms should be transcribed.

    38. Identify any missing documentation that is required in a complete report.

    39. Recognize the rules for writing clear and concise business documents.

    a. Compose a business email and a business memo.

    40. Consider sensitive issues in sending email messages and practice email etiquette.

    a. Identify the problems that may arise when sending medical records as email attachments.

    b. Understand the importance of maintaining confidentiality in writing and storing email messages.

    41. Type an agenda for a meeting.

    a. Record, prepare, and type minutes for a meeting in correct format.

    42. Demonstrate the use of critical thinking skills in problem solving.

    43. Understand the transition from medical transcriptionist to speech recognition editor.

    44. Use shortcut keys when transcribing. 

    45. Properly prepare a discharge summary, operative report, pathology report, radiology report, consultation report, autopsy protocol, and medicolegal report.

    46. Prepare a hospital policy document in typical format.

  
  • HIM 3041 - Health Care Communications



    Clock Hours: 90

    Prerequisites: None

    Industry Certifications None

    Course Description:
    Need a course description

    Student Learning Outcomes:
    Need course competencies

Health Sciences

  
  • AHSC 1400 - Patient Care Technician I



    Credit hours: 3

    Industry Certifications National Healthcareer Association’s Certified Patient Care Technician/Assistant

    Course Description:
    This course focuses on the scope of practice of the Patient Care Technician (PCT) profession. Many times, PCTs perform many tasks in an inpatient setting to assist patients with activities of daily living.  Students will study professionalism and bioethics. They learn about body systems, disease process, patient care such as bathing, oral care, bed making, dressing, grooming, skin care and toileting. Students will also learn how to help prevent patient falls, how to obtain patient vital signs, and how to use medical equipment such as automatic blood pressure machines, bed scales, and different types of monitoring devices. Students will learn how to use electronic medical record for charting patient intake and output as well as pertinent patient information. Students learn infection control and medical asepsis. Also covered will be range of motion, importance of patient rounding, and how to assist with patient ambulation and transfers.

    Student Learning Outcomes:
    Students will be able to:

    1. Demonstrate characteristics of health care professionals
    2. Define the scope of practice of the PCT
    3. Demonstrate basic understanding of human anatomy and physiology
    4. Recognize, identify, and describe functions of the body systems
    5. Demonstrate knowledge of different disease processes
    6. Make use of appropriate medical terminology in medical records
    7. Develop techniques that will allow them to assist physicians with examinations
    8. Demonstrate employability skills
    9. Explain the principles of infection control

  
  • AHSC 1410 - Patient Care Technician II



    Credit hours: 3

    Industry Certifications National Healthcareer Association’s Certified Patient Care Technician/Assistant    

    Course Description:
    Part II of the Patient Care Technician course engages different aspects of student responsibilities.  Prevention of skin breakdown, compression devices, and patient safety will be instilled in each PCT for the good of the patients. Knowledge is gained in workplace safety, patient safety, HIPAA, abuse and neglect, and patient’s rights. Develop communication skills in order to assess patient physiological and psychological needs. Being able to be a patient advocate is one of the most important parts of taking care of patients. Emergency situations will arise in the acute care setting and PCT’s need to learn how to react and have proper training in basic life support and first aid.  Phlebotomy technique and processes are explained.  Electrocardiogram procedures and proper procedures are taught to become proficient in skill.  The PCT’s will learn the scope of practice according to the state of Tennessee.

    The completion of the AHSC 1400, AHSC 1410, and AHSC 1420 courses will assist students in preparing for the National Healthcareer Association’s Certified Patient Care Technician/Assistant (CPCT/A) certification.

    Student Learning Outcomes:
    Students will be able to:

    1. Define the scope of practice of the PCT
    2. Recall responsibilities of workplace safety
    3. Demonstrate wound prevention
    4. Make use of compression devices
    5. Explain HIPAA, confidentiality, and privacy
    6. Identify different types of abuse and neglect
    7. Define patient’s rights
    8. Demonstrate basic first aid and CPR
    9. Explain steps for drawing blood and correct order of draw
    10. Apply knowledge of basic 12-lead ECG technique and interpretation.

  
  • AHSC 1420 - Patient Care Technician Clinical



    Credit hours: 3

    Industry Certifications National Health Career Association’s Certified Patient Care Technician/Assistant   

    Course Description:
    Patient Care technicians are trained in phlebotomy and electrocardiograph and other requirements to care for the patients in the acute care setting. During this course there will be hands-on training with mannequins and a skills lab for the student to gain the skill set needed to proficiently perform these tasks.  Each skill needed by a PCT is demonstrated by the instructor and return demonstrated by the PCT. Skills such as bed making, bed baths, oral care, dressing, grooming, toileting, obtain vital signs (i.e., temperature, blood pressure, heart rate, respirations) are critical in-patient care and will be evaluated.  Equipment use for patient care such as oxygen, suction, monitors, alarms, and beds are presented.  Using assistive devices such as canes, walkers, adaptive utensils, and prosthetics to help with deficits from patient problems. Other skills which will be covered but not limited to the following blood glucose monitoring, basic first aid, collecting specimens, and skin care.  These skills will be signed off on by trained personnel and students will have the opportunity to train in an inpatient setting with clinical hours.  Clinicals will be performed at inpatient setting in a hospital or a nursing home to be determined by the instructor.
    The completion of the AHSC 1400, AHSC 1410, and AHSC 1420 courses will assist students in preparing for the National Healthcareer Association’s Certified Patient Care Technician/Assistant (CPCT/A) certification.

    Student Learning Outcomes:
    Students will be able to:

    1. Demonstrate how to obtain patient vital signs
    2. Identify infection control practices and select appropriate personal protective equipment for each type of precaution
    3. Explain correct techniques to perform collection of specimens
    4. Demonstrate making a bed with a patient in the bed and out of bed
    5. Take part in patient care including activities of daily living
    6. Show proficiency in first aid
    7. Earn CPR certification
    8. Make use of effective skills to draw blood and accurately label tubes
    9. Interpret 12-lead ECG

  
  • ALHS 1010 - Introduction to Health Sciences



    Credit hours: 3

    Course Description:
    This course is designed to explore careers in health care that require skilled health care professionals and practitioners. Discussion includes places of employment, educational requirements, licensures, occupational descriptions and career opportunities. 3 hours lecture.

    Student Learning Outcomes:
    Students will be able to:

    • Identify the four broad types of health services and different types of healthcare facilities in the United States
    • Explain the role of government in healthcare, government payment systems, and private insurance payers
    • Compare and contrast the following factors among the professions: education requirements, employment trends, opportunities for advancement, salary potential, and career ladders
    • Describe the differences in licensing, certification, and registration for careers of interest

  
  • ALHS 1811 - Medical Assistant Practicum I



    Credit hours: 8

    Prerequisites: This is a required course in the AAS Health Science for a Medical Assistant. Department Approval granted through Articulation Agreement.

    Course Description:
    Learning experiences in defined competencies, goals, and learning outcomes in the TCAT Medical Assistant program.  A minimum of 47 contact hours per credit hour awarded.  Documentation of approved departmental assessment is required. Not part of a TN Transfer

    Student Learning Outcomes:
    Students will be able to:

    1. Show competence in the specialty.
    2. Demonstrate skills required of exam room tech.
    3. Demonstrate knowledge, definition, and pronunciation of medical terminology.
    4. Demonstrate mastery of medical keyboarding using correct techniques.
    5. Describe, define, and discuss, basic understanding of Allied Health Issues.
    6. Define the history and philosophy of the medical assisting profession.

  
  • ALHS 1812 - Medical Assistant Practicum II



    Credit hours: 8

    Prerequisites: This is a required course in the AAS Health Science for a Medical Assistant. Department Approval granted through Articulation Agreement.

    Course Description:
    Learning experiences in defined competencies, goals, and learning outcomes in the TCAT Medical Assistant program.  A minimum of 47 contact hours per credit hour awarded.  Documentation of approved departmental assessment is required. Not part of a TN Transfer

    Student Learning Outcomes:
    Students will be able to:

    1. Show competence in a specialty.
    2. Discuss basic anatomy and physiology of body systems, structure, function and how they relate to disease processes.
    3. Describe and demonstrate exam room preparation and procedures required of a medical assistant.
    4. Describe and demonstrate safe practices, first aid and response to medical emergency situations.
    5. Demonstrate the ability to perform, collect and properly care for lab specimens, procedures, equipment and space.
    6. Understand and perform mathematical medical calculations, interpret charts and graphs. Show competence in recording, storing, ordering and knowledge in the proper administration of medications and medical supplies.
    7. Demonstrate knowledge and performance of Medical Office procedures; filing records, reception duties, insurance claims, general bookkeeping and general office skills.
    8. Demonstrate a basic understanding of nutritional needs for all patient populations and patients with specific diseases.

 

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