DSP 1500 - Cultural Competency in LTSS

This course introduces the learner to the importance and benefits of cultural awareness, knowledge, and sensitivity in the workplace. Main topics to be examined include what culture is, how it develops and changes over time, and its power of influence. Aspects of an individual’s particular culture as it relates to services provided will be explored such as the role of the family, language, religion, gender roles, and ideologies. Human tendencies towards cultural biases, prejudices, and stereotypes will be explained and addressed. The learner will have the opportunity to apply these new skills in the various Long Term Services & Supports service settings. 

Student Learning Outcomes:
This course prepares the DSW to know and do the following:

• Provide or access services that fit with the individual’s culture or preferences.
• Seek to learn about different cultures to provide better support and services.
• Recognize own biases and does not allow these biases to interfere in work relationships.
• Respect the cultural needs and preferences of each individual, even when contrary to his/her personal beliefs.
• Assist the individual to find social, learning and recreational opportunities valued in his or her culture.