AHM 1070 - Medical Assistant 1

Clock Hours: 102

Delivery Mode
on-ground

Course Description:
This course introduces the basic concepts of medical assisting The student develops essential skills required for the typical medical office in the areas of keyboarding, computer literacy, patient reception, appointment monitoring and scheduling, medical records preparation and maintenance, developing written correspondence, and mail processing.

Student Learning Outcomes:
Upon completion of this course, the student will be able to:

Students with little or no typing ability will learn the basics of computer keyboarding through class instruction and lessons presented with applicable software

Compose profession correspondence using electronic technology: Compose a professional business letter

Compose a professional email

Demonstrate professional telephone techniques

Document telephone messages

Using Electronic software manage appointment scheduling of an established patient

Using electronic software schedule a new patient

Create a new patient brochure

Establish an appointment matrix

Schedule a patient procedure

Perform an inventory of supplies

Prepare a purchase order

Create a patient Health Record, Register a New Patient in the Practice Management Software

Discuss organization and filing of patient health records