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Dec 22, 2024
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HCT 0003 - Worker Characteristics
Clock Hours: 6
Delivery Mode on-ground
Course Description: Provides instruction in the ten (10) essential work traits that business and industry leaders have identified lead to more viable and effective employees.
Student Learning Outcomes:
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Develop essential employability skills and worker characteristics:
Attendance
- Attends class as scheduled.
- Arrives/leaves on time (no tardies).
- Notifies instructor prior to or day of being absent.
Character
- Displays loyalty, honesty, trustworthiness.
- Displays dependability and reliability.
- Displays initiative, self-discipline and self-responsibility.
- Displays self-discipline and performs what is asked of them.
Teamwork
- Respects the rights of others.
- Maintains appropriate confidentiality.
- As a team worker that is cooperative, mannerly, and appropriately assertive.
- Displays a customer service attitude.
- Seeks opportunities for continuous learning from others.
Appearance
- Demonstrates appropriate dress indicative of trade.
- Demonstrates professional grooming and hygiene.
- Presents oneself professionally each day.
Attitude
- Displays a positive and professional attitude.
- Displays self-confidence.
- Displays high expectations of success in trade.
Productivity
- Follows safety practices.
- Maintains a neat and clean work area.
- Follows directions and procedures.
- Completes assignments in keeping with deadlines.
Organization Skills
- Prioritizes and manages class time.
- Demonstrates flexibility in handling change.
Communications
- Displays appropriate nonverbal skills (eye contact, body language).
- Displays appropriate listening skills.
- Uses appropriate language on a professional level.
Cooperation
- Displays leadership skills.
- Appropriately handles criticism, conflicts and complaints.
- Demonstrates problem-solving capabilities.
- Maintains appropriate relationships with instructors and peers.
- Follows requests of instructor.
Respect
- Engages with cultural and racial diversity in a professional manner.
- Refrains from engaging in harassment of any kind.
- Encourages others to avoid harassment.
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