MOA 1081 - Externship and Career Prep

Clock Hours: 40

Delivery Mode
on-ground

Course Description:
This course is designed to provide students with information to enhance their professional behavior, demeanor, and propriety in the workplace while allowing students to gain hands-on practice in a healthcare facility performing the administrative tasks they will encounter in the medical front office.

Student Learning Outcomes:
Upon completion of this course, the student will be able to:

Utilize basic knowledge and understanding of conﬁdentiality and HIPAA regulations while performing administrative activities in the healthcare setting.

Schedule patient appointments according to ofﬁce rules based on patient need, facility availability, and physician preference.

Schedule inpatient and outpatient admissions and procedures.

Perform accounts receivable and accounts payable procedures.

Acquire preauthorization for procedures, managed care referrals, and pre-certiﬁcations.

Set up and maintain patient ﬁles.

Perform inventory of equipment.

Perform routine maintenance of administrative equipment.

Demonstrate understanding of the Electronic Health Record (EHR).

Exhibit ability to obtain information from the Electronic Health Record (EHR).

Apply legal and ethical principles in healthcare.

Reflect respect for self and others through dress, identification of self and role, and through the notification of tardiness/absences.

Use language expected of a professional when communicating with other professionals.