Jul 22, 2025  
Course/Program Inventory 
    
Course/Program Inventory

MST 1152 - Therapeutic Communication



Clock Hours: 5

Delivery Mode
on-ground

Course Description:
Recognize and explain the standards of practice for massage therapy as well as the tools that are standards in a practice. Demonstrate the ability to interview a client and then perform a massage based upon client needs. Understand and demonstrate professional communication.   

Student Learning Outcomes:
  • Recognize and explain the standards of practice for massage therapy as well as the tools that are standards in a practice. (CSLO 7)  

  • Recognize and explain legal practices, standards of practice, and ethical practices. 

  • Discuss legal and ethical dilemmas as they relate to standards of practice for massage therapy as well as other professions. 

  • Discuss the difficulties for massage therapists when there are no agreed-upon standards of practice. 

  • Demonstrate the ability to interview a client and then perform a massage based upon client needs. (CSLO 12) 

  • Create a SOAP note from client interview that meets all regulations. 

  • Perform a massage based on the interview information. 

  • Complete the SOAP note based on the outcome information from the performed massage. 

  • Understand and demonstrate professional communication.  (PSLO 25) 

  • Core Concepts in Communication 

  • Boundaries and Personal Space 

  • Styles of Interaction 

  • Learning Style Differences 

  • Difference in Mental Processes 

  • Communication Blockers 

  • Everyone Views the World Through a Filter 

  • Judgment 

  • Don’t Solve the Problem - Just Listen! 

  • Equalizing - When it’s Bad, Let It Be Bad! 

  • Psychoanalyzing 

  • Inappropriate Reassurance 

  • Empathy Versus Sympathy 

  • Active Communication 

  • Awareness 

  • Active Listening 

  • Communicating Your Message 

  • General Guidelines for Communication with Clients 

  • Assertive Communication with Clients 

  • General Guidelines for Communication with Health Care Providers 

  • Conflict Resolution 

  • Ethical Communication for Conflict