ITS 1050 - Computer - Mobile Devices, System Management

Clock Hours: 80

Delivery Mode
on-ground

Prerequisites: ITS-1040 Computer-Storage, Networking, Printing

Course Description:
The course provides instruction in the areas of Mobile Devices and System Management based on the CompTIA A+ Certification objective requirements.

Student Learning Outcomes:
Course Competencies:

Install and configure common peripheral devices.
Install and configure basic mobile device network connectivity and email.
Install and configure laptop hardware and components.
Explain the function of components within the display of a laptop.
Given a scenario, use appropriate laptop features.
Given a scenario, troubleshoot and repair common mobile device issues while adhering to the appropriate procedures.
Given a scenario, use Windows Control Panel utilities.
Given a scenario, troubleshoot common mobile OS and application issues with appropriate tools.
Explain the characteristics of various types of other mobile devices.
Identify basic features of mobile operating systems.
Compare and contrast accessories & ports of other mobile devices.
Install and configure basic mobile device network connectivity and email.
Compare and contrast various PC connection interfaces, their characteristics and purpose.
Identify common features and functionality of the Mac OS and Linux operating systems.
Compare and contrast various PC connection interfaces, their characteristics and purpose.
Summarize methods and data related to mobile device synchronization.
Compare and contrast various methods for securing mobile devices.
Given a scenario, troubleshoot hard drives and RAID arrays with appropriate tools.
Compare and contrast differences of basic Windows OS security settings.
Identify common features and functionality of the Mac OS and Linux operating systems.
Given a scenario, troubleshoot common PC security issues with appropriate tools and best practices.
Compare and contrast various PC connection interfaces, their characteristics and purpose.
Summarize the process of addressing prohibited content/activity, and explain privacy, licensing, and policy concepts.
Given a scenario, use appropriate Microsoft operating system features and tools.
Perform common preventive maintenance procedures using the appropriate Windows OS tools.
Given a scenario, deploy and enforce security best practices to secure a workstation.
Given a scenario, install Windows PC operating systems using appropriate methods.
Given a scenario, troubleshoot common problems related to motherboards, RAM, CPU and power with appropriate tools.
Given a scenario, apply appropriate Microsoft command line tools.