AMP 3020 - Employability Skills

Clock Hours: 43

Delivery Mode
on-ground

Course Description:
A blended approach to learning business communications, customer service, time management, professional etiquette, public speaking, and workplace effectiveness. Utilizes the CareerReady101 curriculum modules: Listening for Understanding; Teamwork; Listening; and Workplace Observation.

Student Learning Outcomes:
Upon completion of this course, the learner will:

Be able to understand jargon and work meanings within a verbal passage
Be able to make inferences and connect information given
Understand ideas and reasons given in a conversation
Listen to a definition and be able to give an accurate summary
Be able to summarize a statement into a brief accurate statement
Interpret information
Remember acronyms
Listen to information on benefit, insurance, payment plans and remember the information
Understand the job performance factors that influence pay, promotions, and job stability
Understand employer expectations on a job
Understand the concept of self-management as it relates to being successful on the job
Understand the concept of time management and how properly managing time leads to career success
Understand basic job search strategies (job services, employment agencies, government services, career research, job market analysis)
Develop a proper business resume for an initial job
Understand the basic job application process
Understand and apply interview strategies
Create career goals and explore different careers that appeal to them