TDW 1053 - Lean Management, Six Sigma and Performance Measurements

Clock Hours: 28

Course Description:
This course gives the student the skills required to identify quantitative concepts used in daily operational environments to include Lean Management Standards and Six Sigma in the workplace along with identifying appropriate process improvements and performance measurements.

Student Learning Outcomes:
Students will be able to demonstrate knowledge of:

Lean Management
1. List and discuss the major elements of Lean Management
2. Describe why lean management is an integral parts of SCM
3. Discuss the Toyota Production System and its association with lean production
4. Discuss the linkage between lean management programs and environmental protection
5. Describe the historical developments of lean management
6. Understand the importance of statistical process control for improving quality while using lean management
Six Sigma
1. List and discuss the major elements of Six Sigma
2. Describe why Six Sigma are integral parts of SCM
3. Describe the historical developments of Six Sigma
4. Describe and use the various tools of Six Sigma
5. Understand the importance of statistical process control for improving quality using Six Sigma.
Performance Measurements
1. Discuss why managers need to access the performance of their firms as well as their supply chains
2. Discuss the merits of financial and nonfinancial performance measures
3. List, Describe and calculate a number of traditional and world class performance measures
4. Describe how the balanced scorecard and the supply chain operations reference model work
5. Describe how to design a supply chain performance measurement system