TDW 2052 - Supply Chain Alignment and Strategic Challenges

Clock Hours: 45

Course Description:
This course provides the student with understanding of Supply Chain Alignment and Supply Chain Performance Measurements. They will learn the basic concept of alignment within the supply chain and learn the importance of performance measurements in the supply chain.

Student Learning Outcomes:
Students will be able to demonstrate knowledge of:

Supply Chain Alignment
1. Understand the concept of alignment and its importance to supply chain management
2. Describe how to introduce a process model that will facilitate the development and implementation of successful supply chain relationships to help achieve alignment
3. Describe how to examine the extent to which various outsourced supply chain services are used by client/customer firms and the types of benefits that are experienced
4. Know the extent to which customers are satisfied with 3PL services and identify where improvement may be needed
5. Understand some of the likely future directions for outsourced logistics services
Supply Chain Performance Measurement
1. Understand the scope and importance of supply chain performance measurement
2. Discuss why managers need to assess the performance of their firms as well as their supply chains
3. Explain the characteristics of good performance measures
4. Discuss the various methods used to measure supply chain costs, service, profit, and revenue
5. Demonstrate the impacts of supply chain strategies on the income statement, balance sheet, profitability, and return on investment
6. List and describe a number of traditional and world-class performance measures