Administrative Assistant Technology

CIP Code: 32.52.0402.01  

 

Program Description: This program provides essential training for students to begin work in a professional office environment. Training includes the foundational skills of customer service, professional communication, business writing, office computing, and standard office procedures.  

 

Program Outcomes: At the completion of the certificates, graduates will be able to: 

 

• Perform operations associated with business document creation and processing 

• Apply the concepts and skills necessary to achieve customer satisfaction 

• Maintain security and safety procedures 

• Practice effective and professional business verbal and written communication 

• Demonstrate the ability to use the computer and office productivity software in office-related activities 

• Conduct oneself in a professional and ethical manner, and practice industry-defined work ethics 

• Demonstrate ability to perform basic job functions in a professional office environment 

 

 

Professional Body: N/A