CIP Code/s: 32.52.0905.00
The Hospitality and Culinary Technology program is designed to provide the student with a thorough understanding of the best practices and skills used in the management, marketing and operations of retail stores, food services, lodging, attractions, recreation events and travel- related services. Through class study, problem-based learning, work-based activities, guest lecturers, portfolio building and actual “hands-on” performance tasks the student will develop the professional and technical skills applicable to retail management, hospitality supervisory fundamentals, customer service essentials, and information & communication technologies.
At the completion of the diploma in Hospitality and Culinary Technology, graduates will be able to:
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Perform operations associated with sales in a variety of settings
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Apply the concepts and skills necessary to achieve customer/guest satisfaction
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Maintain security and safety procedures
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Practice effective marketing, sales, and business promotion techniques
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Demonstrate the ability to use the computer and information services for business-related activities
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Conduct oneself in a professional and ethical manner, and practice industry-defined work ethics
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Demonstrate ability to perform basic and supervisory level job functions in retail, hospitality and tourism careers
Applicable Certification/License or Industry-recognized Certificates to Be Awarded:
- National Retail Federation Retail Industry Fundamentals Certificate
- National Retail Federation Customer Service & Sales Certificate
- National Retail Federation Advanced Customer Service & Sales Certificate
- American Hotel & Lodging Association Certified Restaurant Server
- American Hotel & Lodging Association Certified Front Desk Representative
- American Hotel & Lodging Association Certified Guest Service Professional (CGSP)
- ACT National Career Readiness Certificate
- IC3 Digital Literacy Certificate
- National Retail Federation Retail Management Certificate
- American Hotel & Lodging Association Certified Hospitality & Tourism Management Professional (HTMP)
Clock Hours: 1728
Award Type: Diploma