May 23, 2025  
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CITC 1320 - CompTIA A+


Credit hours: 3

Course Description:
An introduction to the installation, maintenance, repair, troubleshooting, and connectivity of computers and networks. Topics include the internal components of a computer, installing an operating system, troubleshooting using system tools and diagnostic software, connecting to a network, implementing security best practices on a workstation, and peripheral setup and troubleshooting. Integrates virtual learning tools to supplement classroom learning and to provide an interactive “hands-on” experience. Academically prepares the student for the current CompTIA A+ certification core exams upon successful completion of this course.

Student Learning Outcomes:
Students will be able to:

  1. Identify, install, configure, and troubleshoot operating systems, software and hardware components, peripheral devices, and mobile devices to support computing needs.
  2. Identify, install, configure, and troubleshoot basic networking hardware and functionality, and security features to support computing needs.
  3. Distinguish (visually), explain usage (conceptually) and identify names, purposes and characteristics of computer data cables, on board ports and motherboard bus connections on expansion slots.
  4. Install, configure, and troubleshoot virtualization and cloud computing features to support computing needs.
  5. Configure and manage users, workstations, and shared resources in a computing environment.
  6. Demonstrate critical thinking and appropriate operational procedures, communication, and professional skills.