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Dec 22, 2024
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CSN 0002 - Worker Characteristics
Clock Hours: 6
Delivery Mode on-ground
Course Description: Program designed to convey work ethics and its importance in the workplace to students.
Student Learning Outcomes: Attendance
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Attends class as scheduled
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Arrives/leaves on time (no tardies)
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Notifies instructor prior to or day of being absent.
Character
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Displays loyalty, honesty, trustworthiness.
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Displays dependability and reliability.
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Displays initiative, self-discipline and self-responsibility.
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Displays self-discipline and performs what is asked of them.
Teamwork
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Respects the rights of others.
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Maintains appropriate confidentiality.
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Is a team worker that is cooperative, mannerly, and appropriately assertive.
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Displays a customer service attitude.
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Seeks opportunites for continuous learning from others.
Appearance
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Demonstrates appropriate dress indicative of trade.
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Demonstrates professional grooming and hygiene.
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Presents oneself professionally each day.
Attitude
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Displays a positive and professional attitude
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Displays self-confidence.
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Displays high expectations of success in trade.
Productivity
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Follows safety practices.
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Maintains a neat and clean work area.
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Follows directions and procedures.
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Completes assignments in keeping with deadlines.
Organization Skills
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Prioritizes and manages class time.
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Demonstrates flexibility in handling change.
Communication
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Displays appropriate nonverbal skills (eye contact, body language).
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Displays appropriate listening skills.
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Uses appropriate language on a professional level.
Cooperation
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Displays leadership skills.
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Appropriately handles criticism, conflicts, and complaints.
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Demonstrates problem-solving capabilities.
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Maintains appropriate relationships with instructors and peers.
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Follows requests of instructor.
Respect
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Engages with cultural and racial diversity in a professional manner.
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Refrains from engaging in harassment of any kind.
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Encourages others to avoid harassment.
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