MOA 3005 - Intro to Office Machines

Clock Hours: 30

Delivery Mode
on-ground

Course Description:
This course introduces the student to essential skills required for the typical medical office in the areas of keyboarding, computer literacy, patient reception, appointment monitoring and scheduling, medical records preparation and maintenance, developing written correspondence, and mail processing.

Student Learning Outcomes:

Learn computerized patient and insurer billing practices including the use of International Classification of Diseases codes.

Enter transactions to the patients’ accounts.
Print bills to mail to patients.
Print and mail insurance forms.
Print financial and other reports.

2. File electronic claims.

3. Apply basic insurance information common to all insurance carriers.

4.Transfer simple, moderate, and complex case histories onto insurance forms.

5. Compose professional correspondence using electronic technology:

6. Demonstrate professional telephone techniques 

7. Document telephone messages 

8. Using Electronic software manage appointment scheduling of an established patient 

9. Using electronic software schedule a new patient 

10. Operate basic functions of an EHR/EMR.

11. Follow guidelines for sending orders for prescriptions and refills by telephone, fax, or email.

12. Document relevant aspects of patient care in patient record.

13. Enter orders into computerized physician order entry (CPOE) system.