Jul 24, 2025  
Course/Program Inventory 
    
Course/Program Inventory

HST 1050 - Introduction to Hospitality and Tourism



Clock Hours: 100

Delivery Mode
on-ground

Course Description:
This course will familiarize students with essential information required for entry-level employee positions and responsibilities. The course covers the soft skills needed, followed by specific functional knowledge relating to the industry. 

Student Learning Outcomes:
Students will be able to: 

  1. Explain how hospitality and tourism depend on one another for success. 
  2. Describe the social impact of global travel and business on hospitality and tourism. 
  3. Describe the scope of industry services available for today’s traveler. 
  4. Explain the need for respect and value for all guests by the hospitality and tourism industry. 
  5. Explain the purpose of quality guest service in the hospitality and tourism industry. 
  6. Identify the types of hotels available to hospitality and tourism guests. 
  7. Identify the career options available to a person seeking to build a career in hospitality and tourism. 
  8. Identify the importance of expertise building through on-the-job experience. 
  9. Explain the skills and responsibilities of a guest service professional. 
  10. Explain the importance of ethics in the workplace. 
  11. Identify the tasks performed during pre-arrival, arrival, occupancy, and departure stages of the guest cycle. 
  12. Identify the components used in above-and-beyond guest service. 
  13. Identify the need for protecting the guest’s right to privacy.