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HST 1060 - Business Communications
Clock Hours: 76
Delivery Mode
on-ground
Course Description:
This course is designed to help the student learn the concepts and principles related to the hospitality and tourism workforce. Students will learn the essential skills of writing, speaking, presenting, and behaving professionally in today’s workforce.
Student Learning Outcomes:
- Review effective grammar skills and proofreading techniques.
- Create appropriate written business messages.
- Produce positive, negative, and persuasive messages using the appropriate structure and approach.
- Demonstrate sensitivity in communication with diverse groups.
- Understand differences in gender, ethnic and cultural communication styles.
- Produce and edit copy to produce documents ready for distribution.
- Demonstrate the ability to research, organize, and prepare an oral presentation.
- Create a polished digital media presentation.
- Demonstrate the ability to draft written copies to be used with new media technologies to provide customer service
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TCAT to CC Articulation Brochure