Jul 23, 2025  
Course/Program Inventory 
    
Course/Program Inventory

MST 0002 - Worker Characteristics



Clock Hours: 6

Delivery Mode
on-ground

Course Description:
Demonstrate the understanding of the 10 Essential Worker Characteristic Skills. 

 

Student Learning Outcomes:

  • Demonstrate the understanding of the 10 Essential Worker Characteristic Skills. (CSLO 27) 

Attendance 

  • Attends Class as Scheduled 

  • Arrives/leaves on Time 

  • Notifies Instructor Prior to or Day of Being Absent 

Character 

  • Displays Loyalty, Honesty, Trustworthiness 

  • Displays Dependability and Reliability 

  • Displays Initiative, Self-discipline and Self-responsibility. 

  • Displays Self-discipline and Performs What is Asked of Them. 

Teamwork 

  • Respects the Rights of Others. 

  • Maintains Appropriate Confidentiality. 

  • As a Team Worker that is Cooperative, Mannerly, and Appropriately Assertive. 

  • Displays a Customer Service Attitude. 

  • Seek Opportunities for Continuous Learning from Others. 

Appearance 

  • Demonstrates Appropriate Dress Indicative of Trade. 

  • Demonstrates Professional Grooming and Hygiene. 

  • Presents Oneself Professionally Each Day. 

Attitude 

  • Displays a Positive and Professional Attitude. 

  • Displays Self-Confidence 

  • Displays High Expectations of Success in our Trade 

Productivity 

  • Follows Safety Practices. 

  • Maintains a Neat and Clean Work Area. 

  • Follows Directions and Procedures 

  • Completes Assignments in Keeping with Deadlines 

Organization Skills 

  • Prioritizes and Manages Class Time. 

  • Demonstrates Flexibility in Handling Change. 

Communications 

  • Displays Appropriate Non-Verbal Skills (eye contact, body language) 

  • Displays Appropriate Listening Skills 

  • Uses Appropriate Language on a Professional Level. 

Cooperation 

  • Displays Leadership Skills 

  • Appropriately Handles Criticism, Conflicts and Complaints. 

  • Demonstrates Problem-Solving Capabilities 

  • Maintains Appropriate Relationships with Instructors and Peers. 

  • Follow Requests of Instructor. 

Respect 

  • Engages with Cultural and Racial Diversity in a Professional Manner 

  • Refrain from Engaging in Harassment of any Kind. 

  • Encourages Others to Avoid Harassment.