IMA 0002 - Worker Characteristic

Clock Hours: 6

Delivery Mode
on-ground

Prerequisites: IMA 0001, Worker Characteristics

Course Description:
The course provides instruction in the work ethics needed to succeed in industry. Attendance, attitude, appearance, use of time and. work characteristics are taught throughout the class. Student conduct while in the classroom and at school is also covered.

Student Learning Outcomes:
Course Competencies:

Student will demonstrate the following worker ethics while enrolled at the Tennessee College of Applied Technology.

Attendance: Attends class; arrives/leaves on time; notifies instructor in advance of planned absences. (For online courses: completes assignments on time; notifies instructor of planned absences.)
Character: Displays loyalty, honesty, trustworthiness, dependability, reliability, initiative, self-discipline, and self-responsibility.
Teamwork: Works collaboratively with others toward a common goal in a respectful and cooperative manner; participates appropriately as a team member.
Appearance: Displays appropriate dress, grooming, hygiene, and etiquette. (For online: Follows netiquette rules; respectful of others in written and oral communication.)
Cooperation: Handles criticism, conflicts and complaints appropriately; works well with others.
Productivity: Completes tasks assigned efficiently, effectively, and timely; demonstrates problem-solving capabilities.
Organization: Prioritizes and manages time and resources effectively; demonstrates flexibility in handling change; follows directions and procedures for the work environment.
Communication: Displays appropriate nonverbal (eye contact, body language) written, and oral (listening, telephone etiquette, grammar) skills.
Attitude: Demonstrates a positive outlook; demonstrates mannerly behavior; follows chain of command.
Respect: Tolerates other points of view; acknowledges and appreciates rights of others; has regard for diversity.