Dec 22, 2024  
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Course/Program Inventory

TCT 0003 - Worker Characteristic


Clock Hours: 6

Delivery Mode
on-ground

Course Description:
The Worker Characteristics course provides the student an opportunity to develop and improve their work ethics. The U.S. Department of Labor estimates that 80 percent of workers who lose their jobs do so not because of lack of occupational skills, but because of poor work ethics. The magnitude of this issue mandates the immediate attention and response of technical educators. The mission of technical education is to provide business and industry with trained workers who possess both strong occupational skills and good work habits. Therefore, the Georgia Department of Technical and Adult Education designed a formal program to address poor work habits. The program provides activities and knowledge needed to foster positive work habits. Business and industry leaders have identified essential work ethics that should be taught and practiced in order to develop a viable and effective workforce. 

Student Learning Outcomes:
  1. Attendance 
  • Attends Class, arrives/leaves on time; notifies instructor in advance of planned absences; makes up assignments punctually. 
  1. Character 
  • Displays loyalty, honesty, trustworthiness, dependability, reliability, initiative, self-discipline, and self-responsibility. 
  1. Teamwork 
  • Respects the rights of others; is a team worker, is cooperative; is assertive; displays a customer service attitude; seeks opportunities for continuous learning; displays mannerly behavior. 
  1. Appearance 
  • Displays appropriate dress, grooming, hygiene, and etiquette. 
  1. Attitude 
  • Demonstrates a positive attitude; appears self-confident; has realistic expectations of self. 
  1. Productivity 
  • Follows safety practices; conserves materials; keeps work area neat and clean; follows directions/procedure. 
  1. Organizational Skills 
  • Manifests skill in personal management, time management, prioritizing, flexibility, stress management, and dealing with change. 
  1. Communication 
  • Displays appropriate nonverbal and verbal skills. 
  1. Cooperation 
  • Displays leadership skills; appropriately handles criticism and complaints; demonstrates problem-solving capability; maintains appropriate relationships with supervisors and peers; follows chain of command. 
  1. Respect 
  • Deals appropriately with cultural/racial diversity; does not engage in harassment of any kind.