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DPS 3020 - Operating Systems Troubleshooting
Clock Hours: 54
Prerequisites: DPS 3010
Course Description: In this course, the student will use various tools and utilities to troubleshoot and correct various problems with PCs running the Windows OS.
Student Learning Outcomes: Students will be able to perform or demonstrate knowledge of:
- Use Windows Administrative Tools and Microsoft Management Console
- Use the Windows Registry Editor
- Diagnose and correct performance issues
- Understand IT ethics and standards of conduct
- Locate, install and update device drivers
- Understand the Windows startup process
- Use various tools to restore and/or recover systems and data
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