TDW 2055 - Logistics Associate Certificate Review

1. Global Supply Chain Logistics
   1. Describe the principal elements of the global supply chain logistics life cycle
   2. Describe the roles and responsibilities with the supply chain
   3. List the five modes of transportation
   4. Explain how material handling affects a company’s viability and profitability
   5. Define basic principles of cost effectiveness throughout the supply chain
2. The Logistics Environment
   1. Identify major security requirements applicable to the logistics environment
   2. List four main initiatives which improve international logistics security
   3. Cite examples of how logistics activities impact the environment
   4. Cite two common warehouse layout options
   5. Describe different types of docks
3. Material Handling Equipment
   1. List examples of manually operated equipment
   2. List types of lift trucks
   3. List types of loading dock equipment
   4. Describe function and types of conveyors
   5. Identify common automated systems used in material handling
4. Safety Principles
   1. Identify the principle federal safety organizations and their fundamental requirements
   2. Identify characteristics of a safe, clean and orderly work environment
   3. List emergency safety procedure
   4. List common safety markings and signs
   5. List types of fire extinguishers
5. Safe Material Handling and Equipment Operations
   1. List basic safe material handling practices
   2. Identify types, functionality and use of personal protective equipment
   3. List equipment safety features
   4. Describe the two basic types of maintenance
6. Quality Control Principles
   1. Identify and characterize key quality control systems in a logistics environment
   2. Provide examples of how frontline workers support these systems
   3. Explain quality audits and how frontline workers support them
   4. Explain how to present quality improvement recommendations to supervisors
7. Work Communications
   1. Explain methods of effective communications between shifts
   2. Explain methods of effective communications to both internal and external customers
   3. Identify ways to elicit clear statements of customer requirements and specifications
   4. Provide examples of effective written communications in the workplace
   5. Provide examples of effective oral communications in the workplace
8. Teamwork and Good Workplace Conduct to Solve Problems
   1. Describe a high-performance team
   2. List characteristics of an effective team member
   3. Explain ways to set team goals
   4. Identify use of team environment to solve problems and resolve conflict
   5. Describe typical requirements for good workplace conduct
9. Using Computers.
   1. Identify commonly used computer systems and software applications in logistics
   2. Explain main uses of computer systems by frontline workers
   3. Identify commonly used software systems
   4. Explain main uses of software systems by frontline workers
   5. Identify technologies used to capture and store logistics information