All Courses

AOT 3030 - Financial Functions - Financial Services

1. Demonstrate knowledge of basic accounting principles.
2. Understand rules of debit and credit.
3. Define and recognize basic accounting forms and financial statements.
4. Demonstrate the ability to accurately enter information from source documents into automated accounting software.
5. Use automated accounting software to generate reports, charts, and tax forms.
6. Demonstrate the ability to make corrections in the accounting software.
7. Understand the terminology and rules and regulations surrounding payroll taxes and deductions.
8. Be able to calculate gross wages for various types of paid employees.
9. Perform basic banking tasks.
10. Manage A/R and A/P in an automated accounting system.
11. Be familiar laws and regulations related to collecting business accounts.
12. Reinforce business math concepts.

AOT 3031 - Financial Functions

AOT 3031 - Financial Functions - Administrative Assistant

2. Understand rules of debit and credit.

3. Define and recognize basic accounting forms and financial statements.

4. Demonstrate the ability to accurately enter information from source documents into automated accounting software.

5. Use automated accounting software to generate reports, charts, and tax forms.

6. Demonstrate the ability to make corrections in the accounting software.

7. Understand the terminology, rules, and regulations surrounding payroll taxes and deductions. 8. Be able to calculate gross wages for various types of paid employees.

AOT 3040 - Administrative Office Practicum

1. Complete a practicum which simulates skills in the administrative office.

AOT 3050 - Accounting

1. Accounting: The Language of Business
2. Analyzing Business Transactions
3. Analyzing Business Transactions Using T Accounts
4. The General Journal and the General Ledger
5. Adjustments and the Worksheet
6. Closing Entries and the Post-closing Trial Balance
7. Accounting for Sales and Accounts Receivable, and Cash Receipts
8. Accounting for Purchases, Accounts Payable, and Cash Payments
9. Cash
10. Payroll Computations, Records, and Payment
11. Payroll Taxes, Deposits, and Reports
12. Accruals, Deferrals, and the Worksheet
13. Financial Statements and Closing Procedures

AOT 3055 - Digital Media Design and Publishing

2. Demonstrate competency in the use of industry standard desktop publishing software/applications.

3. Demonstrate competency in basic layout and design using theories of design as a means of communication and implementing tools for effective design strategies.

4. Design and produce attractive desktop published documents.

5. Plan a printed presentation of text by determining appropriate typefaces, type sizes, height, leading, alignment spacing attributes, kerning, and the use of special characters. Approved September 2023

6. Create a desktop publication that includes graphics in the form of clip art, boxes, shading, lines, and illustrations.

7. Generate a variety of documents such as flyers, newsletters, bulletins, proposals, reports, calendars, announces, certificates, and brochures.

8. Create brochures using a variety of page layouts and design techniques.

9. Define, create, and incorporate design elements into newsletters.

10. Apply consistent style standards, including fonts, margins, layout, color scheme, and image and text formats.

11. Import text and graphics from other software programs.

12. Import text from a word processing program into a desktop publishing program.

13. Import graphics, charts, or text or tables from other sources into a desktop document.

14. Manipulate, enhance, and produce digital photographs, graphics, or other art elements utilizing photographic and/or graphic editing software.

AOT 3055 - Digital Media Design and Publishing

AOT 3056 - Social Media and Marketing

2. Demonstrate a basic understanding of consumer behavior and target markets.

3. Identify and evaluate different social media and digital marketing platforms used for marketing and discuss challenges associate with each.

4. Identify the benefits and best practices for social media marketing using performance metrics, digital marketing models, and the role of strategic planning.

5. Use web-based technology to communicate and solve customer problems through the internet.

6. Discuss the importance of providing customer service through mobile devices and online. Approved September 2023

7. Using social networks and user communities to disseminate information to the customer base.

8. Apply the knowledge, concepts, and tools of digital and social media in making marketing decisions.

AOT 3056 - Social Media and Marketing

AOT 3060 - Payroll

1. Payroll and Personnel Records
2. Computing Wages and Salary
3. Social Security Taxes
4. Income Tax Withholding
5. Unemployment Compensation Taxes
6. Analyzing and Journalizing Payroll Transactions

AOT 3071 - Computerized Accounting

1. Getting Started/basic operations of computerized accounting
2. Setting up Software such as QuickBooks, Peachtree, etc.
3. Working with Lists
4. Working with bank accounts
5. Using other accounts
6. Entering sales information
7. Receiving payments and making deposits
8. Entering and paying bills/invoices
9. Analyzing financial data
10. Setting up inventory
11. Tracking and paying sales tax
12. Doing payroll
13. Estimating and progress invoicing
14. Tracking time
15. Customizing forms and writing QuickBooks letter
16. Working with multiple currencies

AOT 3080 - Medical Terminology

• Understand basic word structure.
• Master pronunciation and spelling of medical terms.
• Apply prefixes and suffixes to determine the meaning of medical terms.
• Recognize synonyms and abbreviations used in medical terminology.
• Understand the organization of the body.
• Understand the difference in medical specialties.
• Learn how to work with a medical dictionary/thesaurus.

AOT 3090 - Medical Ethics and Office Management

1. Discuss the principles of medical ethics as they apply to employment in a medical office.
2. Discuss the foundations of ethical conduct.
3. Gain an understanding of HIPAA (Health Insurance Portability and Accountability Act of 1996) and the impact on both individuals and health care providers and any exceptions.
4. Describe the importance of administrative support in today’s medical office.
5. Demonstrate proper behavior when interacting with patients.
6. Emphasize the need for an efficient scheduling system.
7. List principles of office management necessary in a medical setting.
8. Compose well-organized medical correspondence/documents.
9. Create and maintain patients’ records.
10. Maintain financial records in a medical office.
11. Discuss employee’s role in processing insurance claims.
12. Locate documentation in the patient record to support coding procedure.

AOT 3101 - Intro to Medical Insurance

1. Understand the role of an insurance billing specialist. 
2. Understand the claims process. 
3. Apply basic insurance information and understand the benefits, eligibility, pre-authorization procedures, filing deadlines, and third party liability (for Medicaid) common to all insurance carriers:
   1. Medicare - Part A & B 
   2. Medicaid 
   3. The Blue Plans/Private Insurance/Managed 
   4. Workers’ Compensation 
   5. TRICARE/CHAMPVA 
4. Disability Income 
5. Hospital Billing 
6. Transfer simple, moderate, and complex case histories
7. Practice with case studies similar to situations to be encountered.
8. Ability to determine primary insurance. 
9. Organization for effective collections. 
10. Apply legal considerations for sharing and protection of the patient’s health information/medical record.   
11. Avoid potentially fraudulent situations
12. Practice medical records confidentiality and retention policies
13. Explain the importance of a “Release of Medical Information” statement
14. Claim follow-up and payment processing:
    1. Delinquent payments 
    2. Rebilling 
    3. Appeals 
    4. Understands claims review 
    5. Billing secondary insurance 
    6. The remittance advice 
15. Gain an understanding of claim coding: 
    1. Knowledge of diagnostic coding: ICD-10-CM 
    2. Procedural Coding: CPT and HCPCS 
    3. Visit charges and complaint billing 
16. Calculation of patient balances.
17. Overview of anatomical systems.
18. Introduces format of the ICD-9-CM code set.
19. Describes how to select codes for conditions.
20. Walks through code selection process.
21. Describes the transition to ICD-10-CM and CPT manual.

AOT 3110 - Electronic Health Records

1. Learn computerized patient and insurer billing practices including the use of International Classification of Diseases codes.
2. Abstract clinical information for reports and perform basic coding to file electronic claims.
3. Apply basic insurance information common to all insurance carriers.
4. Transfer simple, moderate, and complex case histories onto insurance forms adhering with legal and regulatory requirements.
5. Process release of information request for medical records.
6. Collect patient demographic and insurance information.
7. Review patient records to ensure they are accurate and complete. Understand administration of electronic health records including features and setup.

AOT 3121 - Medical Practicum & Simulation

1. Complete a practicum which simulates skills in the medical office.

AOT 3130 - Legal Terminology

1. Master pronunciation and spelling of legal terms in specific areas of law. 
2. Learn similarities and differences in definitions of key terms in specific areas of law.
3. Recognize synonyms and abbreviations used in legal terminology. 
4. Learn how to work with a legal dictionary thesaurus. 
5. Learn how to research legal topics and interpret legal terminology used in the research.

AOT 3140 - Legal Office Technology

1. Demonstrate ability to draft, edit, and print short legal documents by using a word processor and document assembly software
2. Demonstrate ability to develop spreadsheets used in the legal environment.
3. Explain the importance of timekeeping and billing, the types of legal fee agreements, and how computers can be used to expedite the timekeeping and billing process.
4. Explain how legal and factual research are done on the Internet.
5. Explain how the cloud is used in the legal environment, and demonstrate an understanding of security and confidentiality issues related to electronic transmission of documents/information.
6. Demonstrate ability to use case management and docket control programs.
7. Understand how to provide litigation support to litigators, including how to build litigation support databases, strategies for searching and extracting information from databases.
8. Demonstrate an understanding of the principles of electronic discovery.
9. Demonstrate an ability to work effectively in an automated courtroom.
10. Explain the value of the use of graphics in litigation and demonstrate the ability to design and execute effective presentations.

AOT 3150 - Legal Office Ethics and Procedures

1. Gain an understanding of the careers that exist in the legal field.
2. Describe the structure and organization of small, medium and large firms.
3. Understand the operations and management of a law office.
4. Identify the areas of the law office that become duties of the legal administrative assistant.
5. Be able to distinguish between permissible and impermissible conduct in the legal office and common ethical and malpractice problems in a law office.
6. Understand accounting principles that will be used to financially manage the legal office, to include: billing, managing client trust accounts and payroll.
7. Understand records / file management in the legal office.
8. Learn the importance of the law library and how to research using it.

AOT 3160 - Legal Office Practicum

AOT 3170 - Understanding Bank Products

1. Gain a knowledge of day-to-day responsibilities of a teller.
2. Understand the importance of customers to a bank.
3. Understand essential customer relations responsibilities.
4. Know the key departments that comprise a bank and how the employees in those departments work together with tellers.
5. Recognize the different types of products and services offered by the bank.
6. Know the importance of regulations and how to comply with bank regulations.
7. Know how to manage/maintain your cash drawer.
8. Know how to identify the financial needs of the bank customers and assist them with meeting those needs.
9. Learn to protect the bank and its customers in cases of forgery, counterfeits, and fraud.

AOT 3181 - Teller Basics

2. Understand the importance of customers to a bank.

3. Understand essential customer relations responsibilities.

4. Know the key departments that comprise a bank and how the employees in those departments work together with tellers.

5. Recognize the different types of products and services offered by the bank.

6. Know the importance of regulations and how to comply with bank regulations.

7. Know how to manage/maintain your cash drawer. Approved September 2023

8. Know how to identify the financial needs of the bank customers and assist them with meeting those needs.

9. Learn to protect the bank and its customers in cases of forgery, counterfeits, and fraud.

AOT 3181 - Teller Basics

1. Explain what negotiable instruments are, why they were developed and how they are transferred.
2. Identify the differences between various types of negotiable instruments and how they are used by customers.
3. Issue negotiable instruments, including cashier’s checks, money orders, and traveler’s checks. 
4. Understand bank services and products: loans, savings clubs, tax deposits, utility payments and bearer bond coupons and US Savings Bonds.
5. Issue credit card advances.
6. Describe electronic banking services.
7. Identify specialized bank products and services and have knowledge to explain their features and benefits.

AOT 7005 - Productivity Programs

1. Demonstrate a knowledge of working with application programs Word, Excel, and PowerPoint.
2. Start and exit a program.
3. Create, share, and maintain documents.
4. Format content, apply page layout, and reusable content.
5. Include illustrations and graphics in a document.
6. Proofread a document with program tools.
7. Manage worksheets.
8. Create and format cell data.
9. Format cells and worksheets.
10. Manage worksheets and workbooks.
11. Apply formulas and functions.
12. Present data visually.
13. Share worksheet data with other users.

AOT 7009 - Electronic Health Records

1. Learn computerized patient and insurer billing practices including the use of International Classification of Diseases codes.
2. Abstract clinical information for reports and perform basic coding to file electronic claims. 
3. Apply basic insurance information common to all insurance carriers. 
4. Transfer simple, moderate, and complex case histories onto insurance forms adhering with legal and regulatory requirements. 
5. Process release of information request for medical records. 
6. Collect patient demographic and insurance information. 
7. Review patient records to ensure they are accurate and complete. Understand administration of electronic health records including features and setup.

AOT 7010 - Employability Skills

1. Use time management skills to be as productive as possible.
2. Understand the responsibility owed to the employer to be on time, productive and professional in dress and behavior.
3. Demonstrate teamwork, either using face-to-face or collaborative technologies, such as Skype, web conferencing, wikis, and/or virtual worlds.
4. Demonstrate an understanding of what constitutes good work ethics.
5. Understand the importance of confidentiality on the job.
6. Apply job search techniques, such as in person and online networking. 
7. Prepare a variety of employment communications.
8. Demonstrate effective responses to common interview questions.
9. Demonstrate good preparation activities for interviews.

AOT 7011 - Medical Terminology

1. Understand basic word structure. 
2. Master pronunciation and spelling of medical terms. 
3. Apply prefixes and suffixes to determine the meaning of medical terms. 
4. Recognize synonyms and abbreviations used in medical terminology. 
5. Understand the organization of the body. 
6. Understand the difference in medical specialties. 
7. Learn how to work with a medical dictionary/thesaurus.

AOT 8005 - Medical Insurance and Billing

1. Understand the role of an insurance billing specialist. 
2. Understand the claims process. 
3. Apply basic insurance information and understand the benefits, eligibility, pre-authorization procedures, filing deadlines, and third party liability (for Medicaid) common to all insurance carriers.

• Medicare - Part A & B 
• Medicaid 
• The Blue Plans/Private Insurance/Managed 
• Workers’ Compensation 
• TRICARE/CHAMPVA 
• Disability Income 
• Hospital Billing 

4. Transfer simple, moderate, and complex case histories

• Practice with case studies similar to situations to be encountered.

5. Ability to determine primary insurance. 
6. Organization for effective collections. 
7. Apply legal considerations for sharing and protection of the patient’s health information/medical record.  

• Avoid potentially fraudulent situations 
• Practice medical records confidentiality and retention policies
• Explain the importance of a “Release of Medical Information” statement

8. Claim follow-up and payment processing. 

• Delinquent payments 
• Rebilling 
• Appeals 
• Understands claims review 
• Billing secondary insurance 
• The remittance advice 

9. Gain an understanding of claim coding. 

• Diagnostic coding: ICD-10-CM 
• Procedural Coding: CPT and HCPCS 
• Visit charges and complaint billing 

10. Calculation of patient balances.

AOT 8006 - Medical Coding I

1. Distinguish among Medicare Part A, B, C, and D.
2. Interpret rules of the Health Insurance Portability and Accountability Act (HIPAA).
3. Locate information in the Federal Register.
4. Explain the RBRVS system.
5. Understand the framework of Medicare Fraud programs.
6. Identify the major components of Managed Health Care.
7. Identify the purpose of the CPT, ICD-10-CM Code Set, and HCPCS Level II code books 
8. Understand and apply the official ICD-10-CM coding guidelines 
9. Apply coding conventions when assigning diagnoses and procedure codes
10. Provide practical application of coding operative reports and evaluation and management services 
11. Introduction to CPT
12. Introduction to the Level II National Codes (HCPCS)
13. Using Modifiers
14. Understand and apply chapter specific codes for anesthesia
15. Understand and apply chapter specific codes for surgery guidelines and general surgery

AOT 8007 - Medical Coding II

1. Demonstrate the ability to code integumentary services and procedures.
2. Demonstrate the ability to code musculoskeletal services and procedures.
3. Demonstrate the ability to code respiratory services and procedures.
4. Demonstrate the ability to report cardiovascular services.
5. Demonstrate the ability to code hemic and lymphatic systems services.
6. Demonstrate the ability to code mediastinum and diaphragm services.
7. Demonstrate the ability to code female genital and maternity care and delivery subsection.
8. Demonstrate the ability to code endocrine system services.
9. Demonstrate the ability to code nervous system services.
10. Demonstrate the ability to code eye and ocular adnexa services.
11. Demonstrate the ability to code auditory system services.
12. Demonstrate the ability to code radiology services and procedures.
13. Demonstrate the ability to code pathology and laboratory services.
14. Demonstrate the ability to report gastrointestinal services.
15. Code physical medicine and rehabilitation services.
16. Examine the ICD-10-PCS System.

AOT 8008 - CPT Coding

1. Explain the format and organization of CPT. 
2. Describe the sections found in CPT. 
3. Describe the procedural codes found in CPT. 
4. Explain the procedures associated with the various procedural codes found in CPT. 
5. Assign CPT procedural phrases. 
6. Assign CPT procedural codes to case studies.

AOT 8009 - Practicum

1. Complete a practicum which simulates the coding and billing procedures used in a medical setting.

       OR

2. Reinforce concepts learned in preparation for certification exams.

ADMN 1302 - Keyboarding/Formatting I

1. Create, review, edit, and correctly format basic business documents.
2. Develop keyboarding skill using the touch system.
3. Increase keyboarding speed and accuracy by the end of the course.

ADMN 1304 - Transcription and Editing

1. Explain an understanding of the vocabulary/terminology associated with the area of studies to include: business, medical and legal.
2. Apply listening, keyboarding, computer/word processing, and written skills while transcribing documents.
3. Utilize basic grammar, word structure, editing, and punctuation skills in transcribing documents.

ADMN 1305 - Business English

1. Apply correct business English grammar rules.
2. Proofread and edit business documents.
3. Apply the proper use of business vocabulary and spelling.

ADMN 1306 - Medical Terminology I

1. Emphasize mastery of basic medical terminology elements - word roots, combining forms, prefixes and suffixes.
2. Increase understanding of human anatomy and basic physiology for body systems.
3. Expand understanding of disease pathology, symptoms, and treatment as well as diagnostic and surgical procedures.
4. Develop ability to use medical terminology correctly in oral and written communication.
5. Develop ability to pronounce and spell medical terms.

ADMN 1307 - Survey of Coding

1. Apply diagnosis/procedure codes according to current nomenclature.
2. Discuss established guidelines in code assignment.
3. Describe importance of clinical information found in the health record.
4. Resolve discrepancies between coded data and supporting documentation.

ADMN 1308 - Office Procedures

1. Critique case situations conducive to real world situations that require problem - solving skills and knowledge gained from human relations skills and communication methods.
2. Research and present data related to the role of administrative tasks and office procedures.
3. Demonstrate the ability to perform office based projects through the use of computer applications.
4. Define the role and prioritize the functions of management in the workplace.
5. Identify workplace issues that affect job performance.
6. Define ethics and ethical behavior.

ADMN 1309 - Records Management

1. Describe the role of records management in the organization
2. Identify basic types of filing and storage equipment
3. Demonstrate the use of card, alphabetic, subject, numeric, and geographic records systems
4. Describe special records storage and retrieval including microfilm, mechanized, and  automated systems
5. Define and explain establishment and control of a records management program
6. Use ARMA roes for filing systems
7. Describe information technology such as the internet, optical disk storage systems, image systems, and electronic mail

ADMN 1310 - Business Communications

1. Explain communication processes in business.
2. Explain the importance of team communication in the workplace.
3. Define possible barriers to intercultural communication.
4. Apply the concepts for writing and proofing letters, memos, emails, business reports, proposals, and oral presentations in the workplace.

ADMN 1311 - Word Processing I

1. Use character, paragraph, and page formatting commands efficiently.
2. Identify acceptable professional document layouts and design.
3. Create, edit, and print business documents using Word features.
4. Use basic and advanced features to create and edit tables.

ADMN 1312 - Keyboarding / Formatting II

1. Key 50+ words per minute with no more than 5 errors on a straight-copy five-minute timed writing.
2. Key and format business documents including memos, block and modified block letters, two-page letters, envelopes, tables, reports, and newsletters.
3. Perform mail merges to produce form letters, envelopes, and labels with data source sorting and filters applied.

ADMN 1313 - Spreadsheet Applications

1. Create, edit, format, and print spreadsheets.
2. Enter formulas and functions in a spreadsheet.
3. Analyze and chart financial data
4. Manage multiple worksheets and workbooks.

ADMN 1320 - Medical Office Practice

1. Effectively communicate the roles of medical office personnel
2. Understand the dynamics of the medical office
3. Demonstrate the day to day functions of the medical office

ADMN 1321 - Communication Media

1. Demonstrate his/her knowledge of communications media through the use of social   networking applications.
2. Strengthen vocabulary, grammatical /punctuation skills for professional writing.
3. Apply his/her ability to research and identify businesses with a successful corporate presence.           
4. Demonstrate mastery of course through course capstone social media project.

ADMN 1322 - Presentation Applications

1. Prepare, edit and format a presentation
2. Create organizational charts
3. Add animation using WordArt

ADMN 1325 - Integrated Office Applications

1. Demonstrate competencies in database management software
2. Set priorities as to dates/times for completion of all items and activities
3. Plan and organize work so that tasks are completed within the shortest time possible
4. Evaluate completed work for correctness in terms of format, content, and adherence to directions
5. Demonstrate competencies in email management software

ADMN 2301 - Computers in the Legal Office

1. Explain the importance of timekeeping and billing, the types of legal fee agreements, and how computers can be used to expedite the timekeeping and billing process.
2. Demonstrate ability to draft, edit, and print short legal documents by using a word processor and document assembly software.
3. Demonstrate ability to use case management and docket control programs to manage and control a legal organization’s cases and its tasks to be completed and scheduled.
4. Understand how to provide litigation support to litigators, including how to build litigation support databases, strategies for searching and extracting information from databases.
5. Demonstrate an understanding of the principles of electronic discovery, an ability to work effectively in an automated courtroom, and the ability to design and execute effective presentations

ADMN 2303 - CPT Coding

1. Use the CPT and HCPCS manuals to assign billing codes.
2. Demonstrate the ability to assign modifiers as appropriate to the related CPT code
3. Explain evaluation and management code assignment.
4. Explain consultation codes.
5. Assign CPT codes associated with anesthesia services.

ADMN 2304 - Introduction to Electronic Health Records

1. Summarize the history of the electronic health record (EHR).
2. Summarize the standards history for the electronic health record.
3. Examine the components of the EHR.
4. Demonstrate the use of basic EHR software application features.

ADMN 2305 - Introduction to Desktop Publishing

1. Evaluate design elements in a desktop published document for the appropriate use of focus, balance, proportion, contrast, directional flow, consistency, color, and page layout.
2. Produce business documents for both internal and external use.

ADMN 2306 - Legal Terminology and Transcription

1. Spell, pronounce, and define legal terms used in most law environments
2. Transcribe legal documents from prerecorded dictation
3. Format legal documents for a variety of law specialties

ADMN 2307 - Medical Transcription

1. Transcribe medical reports using correct report format.
2. Transcribe medical reports using correct capitalization, numbering, punctuation, abbreviation, symbol, and metric measurement rules.
3. Spell correctly both the English and medical terms and abbreviations presented, either by memory or by using a dictionary or medical reference book.

ADMN 2308 - Administrative Office Management

1. Demonstrate ability to manage travel arrangements, itinerary planning and conference scheduling
2. Demonstrate ability to supervise office personnel
3. Explain labor management relations

ADMN 2310 - Advanced Word Processing

1. Utilize word processing software to create, edit, and format word documents. 
2. Utilize publication software to create business publications.

ADMN 2311 - ICD-PCS Coding

1. Distinguish among Medicare Part A, B, C, and D.
2. Examine guidelines for reporting ICD-CM codes.
3. Explain the uses of coding conventions when assigning codes.
4. Identify the first-listed diagnosis.
5. Validate V or Z code assignment.

ADMN 2313 - Health Insurance Survey

1. Enhance understanding of various insurance programs and plans using correct terminology.
2. Expand the student’s understanding of the importance of diagnostic and procedural coding to physician reimbursement.
3. Expand understanding/knowledge of federal and state regulations (HIPPA, red flags, etc.) and ethical issues.
4. Emphasize mastery of use of electronic claims software.
5. Develop an awareness of the relationship between insurance billing/coding/insurance reimbursement and practice management to current health and medical topics of interest.

ADMN 2314 - Computers in the Medical Office

1. Describe the billing and reimbursement cycle in the medical office.
2. Discuss the types of information collected from the patients.
3. Describe the difference between CPT coding and ICD-9 coding.
4. Explain the scheduling matrix in a medical office.
5. Apply charges and payments.

ADMN 2315 - Special Topics for Administrative Professionals

1. Student outcomes for this course will be determined based on the content of the course.

ADMN 2317 - Emerging Trends in Technology

1. Identify current technology trends.
2. Build the skills to organize and streamline information sharing.
3. Effectively use e-portfolios for relevant student work.
4. Increase students’ understanding and uses for available mobile applications.
5. Explore specific software applications, learn the basic features of the application, and teach other students how to use those features in a project based exercise.

ADMN 2318 - Medical Office Procedures

1. List and explain HIPAA provisions.
2. Follow guidelines for professional telephone and written office communications.
3. Explain hospital revenue cycle management.

ADMN 2319 - Healthcare Delivery Systems

1. Identify all the past and current modes of healthcare delivery
2. Identify federal, state and local entities
3. Compare efficacy of all modes of delivery

ADMN 2321 - Introduction to Managing Health Information

1. Describe characteristics of health care delivery and settings in the United States.
2. Delineate career opportunities for health information management professionals.
3. Describe types of patient records, numbering and filing systems, and record storage and circulation methods.
4. Explain indexes, registers, and health data collection.
5. Introduce legal aspects of health information management

ADMN 2322 - Intro to Basic Law

1. Explore the various legal fields
2. Define the major principles and functions of our legal system
3. Effectively speak and write using legal vocabulary

ADMN 2323 - Legal Assistance and Office Management

1. Apply document processing, writing and proofing skills to practices in the legal office
2. Solve real-life legal office and document production problems
3. Validate and apply document layout and formatting
4. Rank job priorities using time management skills

ADMN 2324 - Legal Document Production and Control

1. Classify substantive areas of law
2. Specify various types of law office structure
3. Outline the local, state and federal court systems
4. Format legal documents appropriate for each area of law
5. Outline the administrative responsibilities in a law office

ADMN 2325 - Medical Terminology II

1. Emphasize mastery of basic medical terminology elements - word roots, combining forms, prefixes and suffixes.
2. Increase understanding of human anatomy and basic physiology for body systems.
3. Expand understanding of disease pathology, symptoms, and treatment as well as diagnostic and surgical procedures.
4. Develop ability to use medical terminology correctly in oral and written communication.
5. Develop ability to pronounce and spell medical terms.

ADMN 2326 - Word Processing II

1. Merge documents
2. Manage lists, multipage, and shared documents
3. Customize using AutoCorrect, themes, and styles
4. Create multipage documents incorporating endnotes, footnotes, indexes, and tables
5. Design and create forms

ADMN 2330 - Database Applications

1. Create and modify database tables and queries.
2. Design and create database forms and reports.
3. Organize and manage databases.

ADMN 2350 - Business Documents and Publishing

1. Create and publish a variety of business documents in either print or electronic formats.
2. Use computer commands and tools to increase the effectiveness and professional appearance of documents and electronic communications.
3. Create and use mail merges.
4. Apply decision-making and problem-solving skills

ADMN 2375 - Career Development and Planning

1.  Identify job strengths and match them to the best possible job and career targets
2. Prepare professional resumes and cover letters, including electronic resumes
3. Manage the application process
4. Interview and incorporate appropriate follow-up techniques
5. Apply techniques on the job to promote career success
6. Use the internet to increase jog search and career management processes

ADMN 2390 - Capstone Experience for APT

1. Build student’s knowledge of available resources available for use in their work environment.
2. Extend students’ knowledge of work productivity skills by setting objectives, organizing, prioritizing, and accomplishing specific tasks.
3. Expand students’ understanding of critical thinking skills in relation to making decisions in an office setting

ADMN 2395 - APT Internship

1. Utilize all components of computer software to create professional business documents.
2. Demonstrate proper procedures to create documents suitable for course work, professional purposes, and personal use.
3. Explore the web as a resource tool to gather data to produce office documents and presentations.
4. Integrate all components of computer software using proper office format and confidentiality practices.
5. Apply knowledge from previous course work to a wide range of real-world business processes.
6. Demonstrate skills in the areas of leadership, teamwork, decision-making and management of resources

ADMN 2700 - Legal Terminology & Transcription

HCM 2000 - Healthcare Delivery Systems

1.  Identify and explain terminology related to health care delivery systems.

2.  Identify various types of healthcare delivery systems and items unique to each.

3.  Identify methods used in measuring the quality of health care services

4.  Define the roles and responsibilities of each health care profession/provider and their role in quality    improvement.

HCM 2200 - Medical Legal Issues

1. Identify and explain terminology related to health care delivery systems.
2. Identify various types of healthcare delivery systems and items unique to each.
3. Identify methods used in measuring the quality of health care services.
4. Define the roles and responsibilities of each health care profession/provider and their role in quality improvement.

HCM 2250 - Survey of Coding

1.  Apply diagnosis/procedure codes according to current nomenclature.

2.  Discuss established guidelines in code assignment.

3.  Describe importance of clinical information found in the health record.

4.  Resolve discrepancies between coded data and supporting documentation.

HCM 2750 - Electronic Healthcare Applications

1.  Use, evaluate, and maintain health-data.

2.  Utilize technology, including hardware and software to ensure data collection, storage, analysis, and reporting of information.

3.  Discuss Health IT standards, health-related data structures, software applications

4.  Analyze current Healthcare IT needs for a provider and suggest real world solutions to adhere to Meaningful Use Standards

5.  Demonstrate an understanding of the health workflow process.

EMSA 1111 - Advanced EMT Clinical

EMSA 1201 - Advanced EMT Medical Skills Lab  

Course Description:
The Advanced EMT Clinical is one of two courses designed to allow the student to meet all psychomotor and affective objectives for the clinical requirements of an Advanced Emergency Medical Technician program and build upon the concepts and knowledge gained during prior and/or concurrent courses. 

The s presented in EMSA 1111 and EMSA 1112 may be taught in a coterminous format or in a two-semester format.

Student Learning Outcomes:
Upon successful completion of this course, the student will demonstrate knowledge of:

1. The student will demonstrate competency in the psychomotor domain consistent with that of an Advanced Emergency Medical Technician student attending Clinical II as confirmed by the clinical preceptor’s evaluation.
2. The student will demonstrate competency in the affective domain consistent with that of an Advanced Emergency Medical Technician student attending Clinical II as confirmed by the clinical preceptor’s evaluation.
3. The student will demonstrate competency in the cognitive domain consistent with that of an Advanced Emergency Medical Technician student attending Clinical II as confirmed by the clinical preceptor’s evaluation.

EMSA 1112 - Advanced EMT Field Internship

EMSA 1502 - Advanced EMT Trauma and Medical Emergencies  

EMSA 1202 - Advanced EMT Trauma and Medical Skills Lab   depending on delivery schedule.  

Course Description:
The Advanced EMT Field Internship is the one of two courses designed to allow the student to meet all psychomotor and affective objectives for the clinical requirements of an Advanced Emergency Medical Technician program and build upon the concepts and knowledge gained during prior and/or concurrent courses. 

The outcomes presented in EMSA 1111 and EMSA 1112 may be taught in a coterminous format or in a two-semester format.

Student Learning Outcomes:
Upon successful completion of this course, the student will demonstrate knowledge of:

1. The student will demonstrate competency in the psychomotor domain consistent with that of an Advanced Emergency Medical Technician student attending Clinical II as confirmed by the clinical preceptor’s evaluation.
2. The student will demonstrate competency in the affective domain consistent with that of an Advanced Emergency Medical Technician student attending Clinical II as confirmed by the clinical preceptor’s evaluation.
3. The student will demonstrate competency in the cognitive domain consistent with that of an Advanced Emergency Medical Technician student attending Clinical II as confirmed by the clinical preceptor’s evaluation.

EMSA 1201 - Advanced EMT Medical Skills Lab

EMSA 1111 - Advanced EMT Clinical  

Course Description:
The Advanced EMT Medical Skills Lab is the one of two laboratory based courses intended to focus the student on developing skills related to theory presented in didactic classes taken as co-requisites for this course.  This laboratory experience will utilize scenarios to emphasize airway maintenance, medication administration, and successfully assessing patients with a variety of medical concerns.

Student Learning Outcomes:
Upon successful completion of this course, the student will demonstrate knowledge of:

1. Student will safely and effectively perform the psychomotor skills relative to age-related management of a patient with an acute or chronic pulmonary and cardiovascular emergency.
2. Student will safely and effectively perform the psychomotor skills relative to age-related management of a patient with an acute or chronic neurologic emergency.
3. Student will safely and effectively perform the psychomotor skills relative to age-related management of a patient with an acute or chronic gastroenterology emergency.
4. Student will safely and effectively perform the psychomotor skills relative to age-related management of a patient with an acute or chronic hematological emergency.
5. Student will safely and effectively perform the psychomotor skills relative to age-related management of a patient with an acute or chronic gynecological and obstetrical emergency.
6. Student will safely and effectively perform the psychomotor skills relative to age-related management of a patient with an acute or chronic pediatric emergency.
7. Student will safely and effectively perform the psychomotor skills relative to age-related management of a patient with acute or chronic traumatic and non-traumatic emergency disorders.

EMSA 1202 - Advanced EMT Trauma and Medical Skills Lab

EMSA 1502 - Advanced EMT Trauma and Medical Emergencies  

EMSA 1112 - Advanced EMT Field Internship   depending on delivery schedule.

Course Description:
The Advanced EMT Trauma and Medical Skills Lab is one of two laboratory based courses intended to focus the student on developing skills related to theory presented in didactic classes taken as co-requisites for this course.  This laboratory experience will utilize scenarios to emphasize airway maintenance, medication administration, and successfully assessing patients with a variety of medical concerns.

The skills presented in EMSA 1201 and EMSA 1202 may be taught in a coterminous format or in a two-semester format.

Student Learning Outcomes:
Upon successful completion of this course, the student will demonstrate knowledge of:

1. Student will safely and effectively perform the psychomotor skills relative to age-related management of a patient with an acute or chronic pulmonary and cardiovascular emergency.
2. Student will safely and effectively perform the psychomotor skills relative to age-related management of a patient with an acute or chronic neurologic emergency.
3. Student will safely and effectively perform the psychomotor skills relative to age-related management of a patient with an acute or chronic gastroenterology emergency.
4. Student will safely and effectively perform the psychomotor skills relative to age-related management of a patient with an acute or chronic hematological emergency.
5. Student will safely and effectively perform the psychomotor skills relative to age-related management of a patient with an acute or chronic gynecological and obstetrical emergency.
6. Student will safely and effectively perform the psychomotor skills relative to age-related management of a patient with an acute or chronic pediatric emergency.
7. Student will safely and effectively perform the psychomotor skills relative to age-related management of a patient with an acute or chronic traumatic and non-traumatic emergency disorders.

EMSA 1501 - Advanced EMT Medical Emergencies

EMSA 1111 - Advanced EMT Clinical  

Course Description:
The Advanced EMT Medical Emergencies is the one of two lecture courses which includes basic and limited advanced skills focused on the acute management and transportation of critical and emergent patients. This course includes the following topics: Emergency Medical Responder and Emergency Medical Technician- National Educational Standards competencies, roles and responsibilities of the AEMT, workforce safety, wellness, public health, communications, documentation, medical/legal/ethical considerations, anatomy and physiology, life span development, pathophysiology, patient assessment, critical thinking, airway management, respiratory emergencies, cardiovascular emergencies, acute diabetic emergencies, abdominal and gastrointestinal emergencies, urologic emergencies, anaphylactic reactions, and behavioral emergencies.

The skills presented in EMSA 1501 and EMSA 1502 may be taught in a coterminous format or in a two-semester format.

Student Learning Outcomes:
Upon successful completion of this course, the student will demonstrate knowledge of:

1. The student will apply the multiple determinants of professional roles and responsibilities of operating as an Advanced Emergency Medical Technician in the pre-hospital emergency care setting. 
2. The student will apply the multiple determinants of medical and legal considerations of operating as an Advanced Emergency Medical Technician in the pre-hospital emergency care setting. 
3. The student will apply the multiple determinants of the general pathophysiology of the human body relative to patient assessment and treatment.
4. The student will demonstrate fundamental knowledge used in the skills associated with advanced level management of age-related patient airway presentations associated with care as an Advanced Emergency Medical Technician in the pre-hospital emergency care setting. 
5. The student will apply fundamental knowledge in the multiple determinants of pharmacological interventions available to treat patients as an Advanced Emergency Medical Technician in the pre-hospital emergency care setting.
6. The student will apply fundamental knowledge in the multiple determinants of age-related patient management of a medical patient including, but not limited to neurologic emergencies, gastrointestinal/urologic emergencies, immunologic emergencies, endocrine/hematologic emergencies, cardiovascular emergencies, respiratory emergencies, and toxicological emergencies and operational emergencies associated with care as an Advanced Emergency Medical Technician in the pre-hospital setting. 
7. The student will apply fundamental knowledge to perform age-related management of shock and resuscitation.
8. The student will apply scene information to guide emergency management of patients by using scene size up information, patient findings related to primary and secondary assessment, patient history, and reassessment.

EMSA 1502 - Advanced EMT Trauma and Medical Emergencies

EMSA 1202 - Advanced EMT Trauma and Medical Skills Lab   

EMSA 1112 - Advanced EMT Field Internship   depending on delivery schedule.

Course Description:
The Advanced EMT Trauma and Medical Emergencies is one of two lecture courses which includes basic and limited advanced skills focused on the acute management and transportation of critical and emergent patients. This course includes the following topics: obstetrics and gynecology, neonatal care, pediatric emergencies, geriatric emergencies, environmental emergencies, patients with special challenges, EMS operations, trauma and shock.  Trauma and shock will include the following topics: bleeding, soft tissue injuries, head & spine injuries, face & neck injuries, chest injuries, abdominal & genitourinary injuries, and orthopedic injuries.

The skills presented in EMSA 1501 and EMSA 1502 may be taught in a coterminous format or in a two-semester format.

Student Learning Outcomes:
Upon successful completion of this course, the student will demonstrate knowledge of:

1. The student will apply fundamental knowledge relative to the multiple determinants of professional roles and responsibilities of the emergency medical services system as well as emergency medical services system operations as an Advanced Emergency Medical Technician.
2. The student will demonstrate a fundamental knowledge of age-related management of prehospital emergency care within the scope practice of a prehospital care provider caring for a patient including, but not limited to bleeding, soft-tissue injuries, face and neck injuries, head and spine injuries, chest injuries, abdominal/genitourinary injuries, orthopedic injuries, and environmental emergencies.
3. The student will apply fundamental knowledge to perform age-related management of shock and resuscitation.
4. The student will apply fundamental knowledge in the care of special populations to include but not limited to psychiatric emergencies, gynecologic/obstetrical, neonatal care, pediatric patients, geriatric patients, and patients with special challenges.
5. The student will demonstrate a fundamental knowledge of environmental emergencies, EMS operations, transport operations, lifting and moving patients, vehicle extrication, special rescue, incident management, and terrorism response as an Advanced Emergency Medical Technician.
6. The student will demonstrate critical thinking skills to develop the ability to analyze and develop the most effective means of caring for age-related patient management of prehospital care for patients as an Advanced Emergency Medical Technician.

AME 0001 - Worker Characteristic

• The student will demonstrate attendance skills
• The student will demonstrate character
• The student will demonstrate teamwork
• The student will demonstrate knowledge of appearance expectations
• The student will demonstrate appropriate attitude
• The student will remain productive
• The student will demonstrate basic organizational skills
• The student will demonstrate communication skills
• The student will show effective cooperation
• The student will demonstrate respect

AME 0002 - Worker Characteristic

• The student will demonstrate attendance skills
• The student will demonstrate character
• The student will demonstrate teamwork
• The student will demonstrate knowledge of appearance expectations
• The student will demonstrate appropriate attitude
• The student will remain productive
• The student will demonstrate basic organizational skills
• The student will demonstrate communication skills
• The student will show effective cooperation
• The student will demonstrate respect

AME 0003 - Worker Characteristic

• The student will demonstrate attendance skills
• The student will demonstrate character
• The student will demonstrate teamwork
• The student will demonstrate knowledge of appearance expectations
• The student will demonstrate appropriate attitude
• The student will remain productive
• The student will demonstrate basic organizational skills
• The student will demonstrate communication skills
• The student will show effective cooperation
• The student will demonstrate respect

AME 0004 - Worker Characteristic

• The student will demonstrate attendance skills
• The student will demonstrate character
• The student will demonstrate teamwork
• The student will demonstrate knowledge of appearance expectations
• The student will demonstrate appropriate attitude
• The student will remain productive
• The student will demonstrate basic organizational skills
• The student will demonstrate communication skills
• The student will show effective cooperation
• The student will demonstrate respect

AME 1010 - Orientation Safety Alcohol Education & Haven

• The student will be introduced to safety equipment available in the classroom and lab
• The student will demonstrate proper knowledge of safety measures for the class
• The student will understand the course expectations
• The student will understand the different types of emergency procedures
• The student will understand the locations of first aid equipment

AME 1020 - Technology Foundations

• The student will demonstrate prior knowledge of basic reading, math, and graphic literacy skills
• The student will demonstrate knowledge of basic principles of applied mathematics
• The student will demonstrate the ability to comprehend a written article
• The student will demonstrate basic ability to read and understand graphic representations of data
• The student will meet a standard ability score in each of the aforementioned categories

AME 1031 - Safety (CPT Module)

• The student will be introduced to industrial safety equipment
• The student will be introduced to industrial safety practices
• The student will be introduced to industrial safety guidelines
• The student will be introduced to national safety standards

AME 1041 - Quality Practices and Measurements

• The student will be introduced to industrial quality equipment
• The student will be introduced to industrial quality practices
• The student will be introduced to industrial quality guidelines
• The student will be introduced to standard industrial measuring equipment
• The student will be introduced to industrial measurement guidelines

AME 1050 - Maintenance Awareness

• The student will be introduced to industrial maintenance equipment
• The student will be introduced to industrial maintenance practices
• The student will be introduced to industrial maintenance guidelines
• The student will be introduced to basic industrial maintenance procedures

AME 1060 - Manufacturing Process & Production

• The student will be introduced to basic manufacturing processes
• The student will determine the differences between types of manufacturing processes
• The student will be introduced to production techniques employed in industry
• The student will determine the differences in different production techniques
• The student will be able to plan for a basic production scenario

AME 1070 - Root Cause Analysis

• The student will be shown why determining root causes are important to the solving of a problem
• The student will learn that using root cause can reduce the time and effort needed to get to the cause of a problem
• The student will be shown different methods of cause analysis and how to use each one
• The student will be given examples of using root cause analysis in everyday life
• The student will learn “mistake-proofing” to reduce or eliminate problems

AME 1080 - SPC

AME 1083 - Principles of Lean Manufacturing/Six Sigma

• The student will be introduced to lean manufacturing
• The student will be able to define a process
• The student will demonstrate understanding of DMAIC
• The student will demonstrate understanding of how to optimize process flow
• The student will understand how to chart processes and process improvement
• The student will be able to follow a predefined process for process optimization

AME 1091 - CAD for 3D Printing

• The student will utilize CAD software to clearly illustrate ideas
• The student will understand how to model basic 3D objects using CAD
• The student will understand how to model moderately complex objects using CAD
• The student will be able to clearly communicate ideas in the form of 3D models

AME 1100 - CMM Coordinate Measure Machine

• The student will understand basic programming for a CMM
• The student will understand how to utilize a 3D model in a CMM program
• The student will understand how to generate a report based on specific measurements
• The student will understand how to compare a report to a set of predefined measurements

AME 1110 - 3D Printing