All Courses

LEGL 1310 - Law in Society

1. Understand the importance of analyzing credible authorities to reach conclusions based on facts rather than opinions.
2. Explain how political, cultural and economic factors affect the way legal institutions function.
3. Understand basic Constitutional principles which shape and limit legal processes.
4. Participate in teams to analyze various legal, social and ethical concerns that face today’s society.

LEGL 1315 - Technology in the Law Office

1. Understand the function of technological support in the law office.
2. Understand computer hardware and software compatibility and function.
3. Demonstrate knowledge of federal court electronic filing.
4. Demonstrate knowledge of various software used in law offices. 

LEGL 1316 - Introduction to Legal Drafting and Legal Software

1. Demonstrate an understanding of basic principles of legal correspondence.
2. Demonstrate an understanding of formatting basic legal documents.
3. Demonstrate an understanding of Adobe Acrobat in the law office.
4. Demonstrate an understanding of legal timekeeping and billing software.
5. Demonstrate an understanding of legal database management software.

LEGL 1320 - Legal Research

1. Use both print and electronic sources to locate applicable primary and secondary sources of law.
2. Read, evaluate, and analyze source materials.
3. Identify and locate resources to update and verify the reliability of legal authority.

LEGL 1330 - Legal Writing

1. Understand and apply principles of writing and rules of grammar.
2. Prepare documents in appropriate formats.
3. Cite and check legal sources.

LEGL 1335 - Constitutional Law

1. Exhibit a command of the basic legal terminology used in Constitutional law.
2. Demonstrate knowledge of the relationship among the three branches of the federal government.
3. Demonstrate understanding of the powers of the national government in the federal system.
4. Demonstrate understanding of the relationship between the national government and the individual state governments.
5. Demonstrate understanding of rights provided by the Bill of Rights.

LEGL 1340 - Family Law

1. Understand the substantive and procedural laws applicable to various topics in family law.
2. Demonstrate the ability to analyze factual situations and successfully apply the legal concepts learned in this area of the law.
3. Draft legal documents in the area of family law.

LEGL 1342 - Interviewing and Investigation

1. Demonstrate understanding of resources for investigation.
2. Demonstrate understanding of interview techniques.
3. Demonstrate understanding of the relationship between the facts of a particular legal dispute and the appropriate interviewing techniques to be used.
4. Demonstrate understanding of the use of formal discovery in investigation.
5. Demonstrate understanding of the relationship between evidentiary rules and investigation

LEGL 1345 - Elder Law

1. Understand the role of the paralegal in an elder law practice.
2. Explore the topics affecting the elder law client.
3. Determine the appropriate financial planning and retirement options for the elder law client.
4. Identify issues of discrimination and abuse affecting the elder law client.

LEGL 1350 - Torts

1. Identify and understand the elements of intentional torts, negligence and strict liability.
2. Understand defenses to intentional torts, negligence, and product liability.
3. Understand, identify, and compute general and special damages which may be recovered.

LEGL 1353 - Juvenile Law

1. Demonstrate understanding of the development of juvenile law in the United States.
2. Demonstrate understanding of the procedural aspects of the court in juvenile matters.
3. Demonstrate understanding of the laws related to juvenile offenses.
4. Demonstrate understanding of the laws related to treatment of juvenile offenders.
5. Demonstrate understanding of the laws related to dependent and neglected juveniles.

LEGL 1355 - Insurance Law

1. Demonstrate an understanding of the nature of risk and an ability to identify and analyze an insurance policy as a set of contractual obligations between the insured and insurer.
2. Demonstrate an understanding of and an ability to identify defenses to insurance claims.
3. Demonstrate the ability to comprehend and analyze insurance case law.

LEGL 1360 - Criminal Law

1. Understand the basic legal principles involved in the criminal litigation process and the tasks that may be required of paralegals during each step.
2. Identify and understand the elements of various criminal offenses and defenses.
3. Understand the procedures by which criminal litigation is conducted in the state and federal systems.
4. Prepare basic forms and documents used in the criminal practice.

LEGL 1370 - Trusts & Estates

1. Identify types of property and property ownership.
2. Demonstrate knowledge of the statutes governing wills and probate in Tennessee.
3. Recognize the paralegal’s role in assisting the personal representative and attorney in performing the required duties of estate administration, including drafting various probate forms, pleadings and documents.

LEGL 2300 - Special Topics in Paralegal Studies

1. Understand the substantive and procedural laws applicable to topic.
2. Demonstrate the ability to analyze factual situations and successfully apply the legal concepts learned in this area of the law.
3. Draft legal documents in this area of the law.

LEGL 2305 - Law & Medicine

1. Understand and articulate the legal concept of medical malpractice.
2. Identify, obtain, organize, analyze, and summarize medical records including records protected by HIPAA.
3. Identify and understand the role of health insurance companies and management groups in the provision of health care.
4. Identify and differentiate among the governmental bodies that regulate health care in Tennessee.

LEGL 2310 - Corporate Law

1. Demonstrate ability to use Tennessee statutes related to corporate law
2. Demonstrate knowledge of sole proprietorships
3. Demonstrate knowledge of the formation of a corporation
4. Demonstrate knowledge of the formation of a limited liability company
5. Demonstrate knowledge of the principal and agent relationship

LEGL 2315 - Legal Environment of Business for Paralegals

1. Enter the profession as an effective paralegal
2. Apply principles of legal ethics
3. Work as a successful member of a team
4. Understand the workings of a law office

LEGL 2317 - Humanitarian Law

1. Explain the importance of International Humanitarian Law.
2. Identify and explain the justifications for armed conflict.
3. Describe and define the legal concepts of international law.
4. Analyze and Interpret treaties.

LEGL 2320 - Employment Law

1. Demonstrate knowledge of the employment at will doctrine.
2. Demonstrate knowledge of the independent contractor doctrine.
3. Demonstrate knowledge of federal laws related to employment protections.
4. Demonstrate knowledge of reasonable accommodations as required under the Americans with Disabilities Act.
5. Demonstrate knowledge of the history of the labor movement.

LEGL 2322 - Administrative Law

1. Explain the jurisdiction of administrative agencies.
2. Identify client rights in an administrative hearing.
3. Determine the appropriate agency for the client’s issue.
4. Explain the advantages of informal proceedings.
5. Understand the role of the paralegal in administrative hearings.

LEGL 2325 - Alternative Dispute Resolution

1. Demonstrate understanding of the importance of neutrality in resolving disputes;
2. Demonstrate knowledge of mediation.
3. Demonstrate knowledge of arbitration.
4. Demonstrate knowledge of laws related to alternative dispute resolution.
5. Demonstrate knowledge of unilateral action in dispute resolution.

LEGL 2330 - Contract Law

1. Demonstrate understanding of the elements of an enforceable contract.
2. Demonstrate understanding of the effect of Statutes of Frauds on contract enforcement.
3. Demonstrate understanding of the Parole Evidence Rule.
4. Demonstrate understanding of the defenses to a claim of breach of contract.
5. Demonstrate understanding of the remedies for breach of contract.

LEGL 2340 - Property Law

1. Understand the laws of real property.
2. Conduct an effective title search.
3. Draft the necessary documents for a routine real estate transaction from contract to closing, including the real estate contract, promissory note, deed of trust, deed, and closing statement.
4. Prepare for, arrange, and conduct a real estate closing.

LEGL 2350 - Bankruptcy and Creditor Rights

1. Demonstrate understanding of a Chapter 7 bankruptcy.
2. Demonstrate understanding of a Chapter 11 bankruptcy.
3. Demonstrate understanding of a Chapter 13 bankruptcy.
4. Demonstrate understanding of an involuntary bankruptcy.
5. Demonstrate understanding of the rights of creditors in a bankruptcy proceeding.

LEGL 2355 - Immigration Law

1. Demonstrate an understanding of the concept of citizenship.
2.  Demonstrate an understanding of the role of government in establishing immigration policies.
3.  Demonstrate an understanding of the application procedures for entry by aliens into the United States.
4. Demonstrate an understanding of the grounds for deportation of aliens from the United States.
5. Demonstrate an understanding of procedures for removal of aliens from the United States.

LEGL 2360 - Legal Evidence

1. Demonstrate understanding of the concept of relevancy.
2. Demonstrate understanding of the concept of privilege.
3. Demonstrate understanding of the concept of competency.
4. Demonstrate understanding of the concept of hearsay.
5. Demonstrate understanding of the concept of search and seizure.

LEGL 2365 - Intellectual Property

1. Understand how basic personal property law and contract law interact with patent, copyright, trademark, and trade secret law.
2. Identify whether a client is seeking a copyright, trademark, signature mark, design patent, utility patent, or plant patent. Understand the vocabulary, common clauses, fees, research, and approval process for these items.
3. Develop practical skills including the registration of a copyright, preparation of agreements used to protect trade secrets and the selection, evaluation and registration of a trademark.

LEGL 2370 - eDiscovery

1. Understand discovery process and rules of civil procedure for both federal and state courts and application of same in discovery process.
2. Understand EDRM and electronic discovery standards of practice and practical application of electronic discovery software.
3. Obtain firm grasp of metadata and its use for analytical purposes to develop case strategy as well as to ensure compliance with electronic discovery rules of procedure.

LEGL 2380 - Civil Litigation Skills I

1. Understand the basic steps involved in the civil litigation process and the tasks that may be required of paralegals during each step of the pretrial phase.
2. Demonstrate how to prepare for an interview, develop a list of questions to ask, conduct an effective interview and record the interview.
3. Identify and locate witnesses, potential parties to a suit and experts. 
4. Explore the sources that can be used to locate information or witnesses during preliminary investigation.
5. Demonstrate a working knowledge of the rules of evidence.

LEGL 2385 - Civil Litigation Skills II

1. Draft discovery documents. 
2. Draft pleadings and documents in conformity with the rules of civil procedure.
3. Understand how to assist attorneys prepare for trial.

LEGL 2390 - Legal Internship

1. Demonstrate a complete and thorough understanding of legal ethics. 
2. Employ skills during employment interview process.
3. Demonstrate research skills by finding law applicable to assignment.
4. Demonstrate effective computer use in legal environments.
5. Describe the various types of employment for paralegals.
6. Demonstrate the characteristics of an effective paralegal.
7. Appreciate the critical importance of honesty and integrity in the legal environment.
8. Arrive for work on time.
9. Complete assignments on schedule.
10. Take and follow directions well.
11. Display initiative.
12. Display a positive, cooperative attitude.
13. Exhibit a professional appearance and demeanor.
14. Exercise mature judgment.
15. Understand legal processes and procedures.
16. Use a good working legal vocabulary.
17. Pay attention to detail.

LEGL 2391 - Co-op I

1. Understanding the internal workings of a law office.
2. Work as part of a team with law office attorneys and paralegals.
3. Apply legal ethics to real world legal issues.

LEGL 2392 - Co-op II

1. Understanding the internal workings of a law office.
2. Work as part of a team with law office attorneys and paralegals.
3. Apply legal ethics to real world legal issues.

LEGL 2393 - Co-op III

1. Understanding the internal workings of a law office.
2. Work as part of a team with law office attorneys and paralegals.
3. Apply legal ethics to real world legal issues.

LEGL 2394 - Co-op IV

1. Understanding the internal workings of a law office.
2. Work as part of a team with law office attorneys and paralegals.
3. Apply legal ethics to real world legal issues.

PCT 0001 - Worker Characteristic

1. Attendance
   1. Attends class as scheduled.
   2. Arrives/leaves on time (no tardies).
   3. Notifies instructor prior to or day of being absent.
2. Character
   1. Displays loyalty, honesty, trustworthiness.
   2. Displays dependability and reliability.
   3. Displays initiative, self-discipline and self-responsibility.
   4. Displays self-discipline and performs what is asked of them.
3. Teamwork
   1. Respects the rights of others.
   2. Maintains appropriate confidentiality.
   3. Is a team worker that is cooperative, mannerly, and appropriately assertive.
   4. Displays a customer service attitude.
   5. Seeks opportunities for continuous learning from others.
4. Appearance
   1. Demonstrates appropriate dress indicative of trade.
   2. Demonstrates professional grooming and hygiene.
   3. Presents oneself professionally each day.
5. Attitude
   1. Displays a positive and professional attitude.
   2. Displays self-confidence.
   3. Displays high expectations of success in trade.
6. Productivity
   1. Follows safety practices.
   2. Maintains a neat and clean work area.
   3. Follows directions and procedures.
   4. Completes assignments in keeping with deadlines.
7. Organization Skills
   1. Prioritizes and manages class time.
   2. Demonstrates flexibility in handling change.
8. Communications
   1. Displays appropriate nonverbal skills (eye contact, body language).
   2. Displays appropriate listening skills.
   3. Uses appropriate language on a professional level.
9. Cooperation
   1. Displays leadership skills.
   2. Appropriately handles criticism, conflicts and complaints.
   3. Demonstrates problem-solving capabilities.
   4. Maintains appropriate relationships with instructors and peers.
   5. Follows requests of instructor.
10. Respect
    1. Engages with cultural and racial diversity in a professional manner.
    2. Refrains from engaging in harassment of any kind.
    3. Encourages others to avoid harassment.

PCT 0002 - Worker Characteristic

1. Attendance
   1. Attends class as scheduled.
   2. Arrives/leaves on time (no tardies).
   3. Notifies instructor prior to or day of being absent.
2. Character
   1. Displays loyalty, honesty, trustworthiness.
   2. Displays dependability and reliability.
   3. Displays initiative, self-discipline and self-responsibility.
   4. Displays self-discipline and performs what is asked of them.
3. Teamwork
   1. Respects the rights of others.
   2. Maintains appropriate confidentiality.
   3. Is a team worker that is cooperative, mannerly, and appropriately assertive.
   4. Displays a customer service attitude.
   5. Seeks opportunities for continuous learning from others.
4. Appearance
   1. Demonstrates appropriate dress indicative of trade.
   2. Demonstrates professional grooming and hygiene.
   3. Presents oneself professionally each day.
5. Attitude
   1. Displays a positive and professional attitude.
   2. Displays self-confidence.
   3. Displays high expectations of success in trade.
6. Productivity
   1. Follows safety practices.
   2. Maintains a neat and clean work area.
   3. Follows directions and procedures.
   4. Completes assignments in keeping with deadlines.
7. Organization Skills
   1. Prioritizes and manages class time.
   2. Demonstrates flexibility in handling change.
8. Communications
   1. Displays appropriate nonverbal skills (eye contact, body language).
   2. Displays appropriate listening skills.
   3. Uses appropriate language on a professional level.
9. Cooperation
   1. Displays leadership skills.
   2. Appropriately handles criticism, conflicts and complaints.
   3. Demonstrates problem-solving capabilities.
   4. Maintains appropriate relationships with instructors and peers.
   5. Follows requests of instructor.
10. Respect
    1. Engages with cultural and racial diversity in a professional manner.
    2. Refrains from engaging in harassment of any kind.
    3. Encourages others to avoid harassment.

PCT 0003 - Worker Characteristic

1. Attendance
   1. Attends class as scheduled.
   2. Arrives/leaves on time (no tardies).
   3. Notifies instructor prior to or day of being absent.
2. Character
   1. Displays loyalty, honesty, trustworthiness.
   2. Displays dependability and reliability.
   3. Displays initiative, self-discipline and self-responsibility.
   4. Displays self-discipline and performs what is asked of them.
3. Teamwork
   1. Respects the rights of others.
   2. Maintains appropriate confidentiality.
   3. Is a team worker that is cooperative, mannerly, and appropriately assertive.
   4. Displays a customer service attitude.
   5. Seeks opportunities for continuous learning from others.
4. Appearance
   1. Demonstrates appropriate dress indicative of trade.
   2. Demonstrates professional grooming and hygiene.
   3. Presents oneself professionally each day.
5. Attitude
   1. Displays a positive and professional attitude.
   2. Displays self-confidence.
   3. Displays high expectations of success in trade.
6. Productivity
   1. Follows safety practices.
   2. Maintains a neat and clean work area.
   3. Follows directions and procedures.
   4. Completes assignments in keeping with deadlines.
7. Organization Skills
   1. Prioritizes and manages class time.
   2. Demonstrates flexibility in handling change.
8. Communications
   1. Displays appropriate nonverbal skills (eye contact, body language).
   2. Displays appropriate listening skills.
   3. Uses appropriate language on a professional level.
9. Cooperation
   1. Displays leadership skills.
   2. Appropriately handles criticism, conflicts and complaints.
   3. Demonstrates problem-solving capabilities.
   4. Maintains appropriate relationships with instructors and peers.
   5. Follows requests of instructor.
10. Respect
    1. Engages with cultural and racial diversity in a professional manner.
    2. Refrains from engaging in harassment of any kind.
    3. Encourages others to avoid harassment.

PCT 1010 - Nursing Assistant

Upon completion of this course, the student will be able to:

1. Discuss the Healthcare Environment
   1. Describe types of healthcare facilities
   2. Describe client levels of care
   3. List reasons for changes in healthcare delivery
   4. Discuss the multi-skilled worker
2. Identify the roles of the health team and the nursing team
   1. Discuss licensure and certificate levels
   2. Discuss the role of the multi-skilled worker
   3. Discuss the role of the PCT / assistive personnel
   4. Discuss the nursing process
      1. Recognizing abnormal changes in body functions
      2. Recognizing the importance of reporting such changes to a supervisor
3. Discuss practices for para professional healthcare employment
   1. Discuss agencies that employ multi-skilled workers
   2. List marketing strategies
   3. List ways to look for a job
   4. Prepare a resume and cover letter
   5. Discuss the interview process
   6. Discuss personal hygiene
   7. Discuss professional conduct
   8. Discuss work ethics
4. Discuss Client Rights and Legal Issues
   1. List ways to provide privacy and maintain confidentiality
   2. Discuss promoting client right to make personal choices to accommodate their needs.
   3. Discuss resolving grievances and disputes
   4. Discuss providing assistance in getting to and participating in client / family groups and other activities.
   5. List ways to maintain care and security of client’s personal possessions.
   6. Discuss promotion of the client’s right to be free from abuse mistreatment, neglect, and the need to report instances to appropriate staff.
   7. Identify professional standards regarding restraint usage.
   8. Define abuse, neglect, and malpractice.
   9. Define assault and battery.
5. Discuss communication and interpersonal skills
   1. Describe rules for effective communication with the healthcare team and client.
   2. Discuss communication with sensory impaired clients
   3. Discuss ways to communicate with cognitively impaired resident
6. Discuss mental health, social service, and holistic client needs
   1. List Maslow’s hierarchy of needs
   2. List developmental tasks associated with the aging process
   3. Discuss modification of assistant behavior in response to client behavior
   4. Discuss responding to client behavior
   5. Discuss allowing client’s to make personal choices, providing and reinforcing behavior consistent with the client’s dignity
   6. Discuss the client’s family as a source of emotional support
   7. Discuss cultural diversity
   8. Discuss human sexuality
7. Discuss caring for client’s when death is imminent
   1. List stages of dying
   2. List signs of dying
   3. Define hospice
   4. Discuss postmortem care
   5. Discuss the needs of terminal clients and family
8. Discuss mental health problems including but not limited to anxiety disorders, psychotic disorders, affective disorders, organic / inorganic disorders.
   1. Define panic disorder, phobic disorders, and obsessive-compulsive disorders
   2. Define schizophrenia
   3. Define bipolar disorder
   4. Define and discuss depression
   5. Define and discuss dementia
   6. Define and discuss delirium
   7. Discuss common defense mechanisms
   8. Discuss care of the cognitively impaired including techniques for addressing the needs and behaviors of individuals with dementia (AD and others)
   9. Discuss understanding the behavior of the cognitively impaired client
   10. Identify appropriate responses to the behavioral or cognitive impaired residents and methods to reduce effects of cognitive impairments
9. Discuss safety / emergency procedures and issues
   1. Discuss SDS hazardous substances
   2. Discuss fire safety
   3. Identify infection control measures
   4. Discuss body mechanics
   5. Discuss workplace violence
   6. Discuss foreign body airway obstruction
   7. Discuss caring for resident environment
10. Discuss nutritional needs of clients
    1. Explain the purpose of ChooseMyPlate.gov
    2. Describe importance and sources of proteins, carbohydrates, and fats
    3. Describe function and sources for vitamins and minerals
    4. List and discuss special diets
    5. Discuss enteral nutrition
11. Discuss basic restorative services
    1. Discuss training the resident in self-care according to the resident’s abilities
    2. Discuss the use of an assistive device when transferring, ambulation, feeding and dressing
    3. Discuss promotion of resident’s independence
    4. Discuss bowel / bladder retraining
    5. Discuss orthotics and prosthetic

Lab Competencies:     The student must successfully perform a return demonstration of                                        skills, receiving a satisfactory evaluation for progression.

Suggested Competencies:

1. Measuring / recording vital signs
2. Determining / recording height and weight
3. Transferring, position, and turning clients in bed and chair
4. Performing range of motion exercises
5. Obtaining accurate intake and output
6. Bathing / skin care
7. Mouth care
8. Dressing
9. Toileting
10. Assist with eating and hydration
11. Proper feeding techniques
12. Perineal care
13. Catheter care
14. Bed making
15. Nail care
16. Hair care
17. Back rub
18. Hand washing
19. Removal of foreign body airway obstruction
20. Assist with ambulating per cane, walker, and crutches
21. Don gown, gloves, and mask
22. Prepare an enema

PCT 1020 - AP & Medical Terminology

Upon completion of this component, the student will be able to:

1. Identify and define the basic sciences and how they affect the growth and maintenance of the human body.
   1. Define anatomy and physiology
   2. Discuss and identify prefixes, roots, and suffixes commonly used in relation to the human body.
   3. Describe the organization of the body in term of cells, tissues, organs, and systems.
   4. Describe the structure and function of glandular, soft, hard, connective and muscle tissue.
   5. Define membrane; give major types, and examples of each and their functions.
   6. Identify organs composing the major body systems and their location.
2. Name and define body systems and how they work together as an integrated whole.
   1. Musculoskeletal System
      1. List and describe the three types of muscle tissue.
      2. Locate and name the major muscle groups and  identify their major action
      3. Classify the major muscles of the body as abductors, adductors, levators, depressors, flexors, extensors, rotators, or sphincters.
      4. List the way age changes muscles.
      5. Discuss the skeletal system.
      6. List types of bones and give examples.
      7. Locate and name the major bones of the body and describe their function.
      8. Name the types of joints and give examples.
      9. Describe and locate the different spinal curvatures.
      10. Differentiate between the male and female pelvis.
   2. Nervous System
      1. Describe the organization of the nervous system.
      2. Explain the structure and function of a neuron.
      3. Describe how nerves are made up of neurons and neuron fibers.
      4. Discuss dendrite, axon, neurilemmal, neuroglia, and myelin.
      5. Identify functions of the sensory, motor, and connecting neuron.
      6. Describe the functions of the spinal cord.
      7. Describe the differences and distribution of white and gray matter in the spinal cord.
      8. Compare the differences of the sympathetic and parasympathetic nervous system.
      9. Identify the locations and describe the functions of the four divisions of the brain.
      10. List and describe the meninges.
      11. Describe the function, location, and formation of cerebrospinal fluid.
      12. Identify the lobes of the cerebral hemisphere and describe their function.
      13. List the subdivisions of the brain stem and their functions.
      14. Describe the cerebellum and its function.
   3. Sensory System
      1. Describe the functions of the sensory system.
      2. List the differences between special and general senses.
      3. Identify the major structures of the ear and describe the function of each.
      4. Identify the major structures of the eye and describe the function of each.
      5. Describe the relationship between gustation and olfaction.
      6. Describe the function of hearing and hearing receptors.
      7. Explain sensory adaptation.
   4. Cardiovascular System
      1. Explain the functions of blood and how blood cells are formed.
      2. Describe the components of plasma and describe the three types of formed elements found in blood.
      3. Describe the five types of leukocytes and their function.
      4. Define hemostasis and list the steps in blood clotting.
      5. Explain how blood is typed and why it is important to accurately type blood for transfusions.
      6. Discuss the four blood groups and compatibility.
      7. Define Rh.
      8. Describe the different types of blood vessels along with their functions.
      9. Compare the pulmonary and systemic circuts.
      10. Describe the location and function of coronary arteries.
      11. Describe the circulation though the heart.
      12. Describe the three layers of the heart wall and explain the function and structure of the pericardium.
      13. Describe the four heart chambers and the differences between the right and left sides of the heart.
      14. Describe the hearts valves’ location and function.
      15. Describe the cardiac cycle, pulse, blood pressure, and cardiac output.
      16. List the components of and describe the function of the heart’s electrical conduction system.
   5. Respiratory System
      1. Define and describe the respiration and its phases.
      2. Identify and name the major structures of the respiratory system and describe their function.
      3. Identify the protective mechanisms within the nose, pharynx, and larynx.
      4. Differentiate between the right and left lung in terms of structure.
      5. Describe pleura and its actions.
      6. Describe the transfer of oxygen and carbon dioxide within the respiratory and circulatory systems.
      7. Explain how respiration is controlled by the nervous system and also by chemicals within the body.
      8. Describe the normal breathing pattern,
   6. Digestive System
      1. List the functions of the digestive system.
      2. Describe the digestive pathway, naming each major organ.
      3. Describe the layers of the digestive tract and the peritoneum.
      4. Describe the functions of the large and small intestine.
      5. Identify and describe the accessory organs of the digestive system.
      6. Define and state the function of peristalsis, chime, rugae, gastrin, mastication, digestion, absorption, villi, feces, peritoneum, and mesentery.
      7. List the major digestive enzymes and describe their function
   7. Urinary/Renal
      1. Describe the functions of the urinary systems and discuss how it works with other systems for waste elimination.
      2. List the parts of the urinary system and describe their function.
      3. Define intake and output, dehydration, and edema.
      4. Describe the action of the nephron in elimination waste from the body.
      5. List the processes involved in urine formation.
      6. Describe the process of micturition or voiding.
   8. Reproductive System
      1. Describe the structures and functions of the reproductive organs in the male and female.
      2. Describe the accessory organs of the male and female reproductive systems.
      3. Differentiate between the male and female gonads and describe their functions.
      4. Describe meiosis
      5. List functions of the male and female sex hormones.
      6. Identify secondary sex characteristics in the adult male and female.
   9. Endocrine System
      1. Relate and compare the effects of the nervous system and the endocrine system in controlling bodily functions.
      2. Explain the function of hormones and how they are regulated.
      3. Identify structures (glands) located within the endocrine system.
      4. List the specific hormones produced by the endocrine glands and the hormone’s effect on the body.
      5. Differentiate between exocrine and endocrine glands.
      6. Describe the relationship between the hypothalamus and pituitary.
      7. List effects of excessive or decreased amounts of hormone secretion.
   10. Lymphatic System
       1. Describe the lymphatic circulation and its function.
       2. Describe the function of the spleen and thymus in relation to the immune system.
       3. Explain the differences between specific and non-specific body defenses.
       4. Give examples of and differentiate between passive and active immunity and natural and acquired immunity.
       5. Define antigen and antibody and describe an antigen-antibody reaction.
       6. Describe how macrophages function in immunity.
       7. Compare and contrast T cell and B cells.
   11. Integumentary System
       1. Describe the main functions of the skin.
       2. Describe the layers and the function of each layer.
       3. List the location and function of the skin’s accessory structures.
       4. Describe visual changes in the skin and what they indicate.

3. Recognize and interpret common medical abbreviations and terminology.

1. Master pronunciation and spelling of medical terms
2. Learn how to work with a medical dictionary / thesaurus
3. Learn to interpret physician’s orders

PCT 1030 - Nursing Assistant Clinical

1. Measuring / recording vital signs
2. Determining / recording height and weight
3. Transferring, position, and turning clients
4. Performing Range of motion exercises
5. Obtaining accurate intake and output
6. Bathing / skin care
7. Mouth care
8. Dressing
9. Toileting
10. Assist with eating and hydration
11. Proper feeding techniques
12. Perineal care
13. Catheter care
14. Bed making
15. Nail care
16. Hair care
17. Back rub
18. Hand washing
19. Removal of foreign body airway obstruction
20. Assist with ambulating per cane, walker, and crutches
21. Don gown, gloves, and mask
22. Prepare an enema

PCT 1040 - Phlebotomy

1. Discuss the healthcare environment
   1. Describe types of healthcare facilities
   2. Describe client levels of care
   3. List reasons for changes in healthcare delivery
   4. Discuss the multi-skilled worker
2. Identify the roles of laboratory personnel
   1. Discuss licensure and certificate levels
   2. Describe the chain of command
   3. Identify regulatory agencies
   4. Discuss quality assurance and risk management
   5. Describe the role of the phlebotomist
3. Discuss practices for para professional healthcare employment
   1. Discuss agencies that employ phlebotomists
   2. List marketing strategies
   3. List ways to look for a job
   4. Prepare a resume and cover letter
   5. Discuss the interview process
   6. Discuss personal hygiene
   7. Discuss professional conduct
   8. Discuss work ethic
4. Discuss client rights and legal issues
   1. List ways to provide privacy and maintain confidentiality
   2. Explain importance and need for consent
   3. Discuss promotion of the clients right to be free from abuse, mistreatment, neglect, and the need to report instances to the appropriate staff
   4. Identify professional standards regarding restraint usage
   5. Define abuse, neglect, and malpractice
   6. Define assault and battery
5. Discuss communication and interpersonal skills
   1. Describe rules for effective communication with healthcare team and client
   2. Discuss communication with sensory impaired client
   3. Discuss ways to communicate with cognitively impaired client
6. Discuss safety and emergency procedures and issues
   1. Discuss SDS hazardous substances
   2. Discuss fire safety
   3. Identify infection control measures
   4. Discuss body mechanics
   5. Discuss workplace violence
7. Discuss the importance of laboratory testing in patient care
   1. Discuss the history of phlebotomy
   2. Explain present uses of phlebotomy
      1. Diagnostic testing
      2. Drug monitoring
      3. Toxicology testing
      4. Therapeutic phlebotomy
      5. Point of care testing
      6. Blood donation
8. Discuss blood function and composition
   1. Describe the vascular system
   2. Identify blood components
   3. Discuss hemostasis
   4. Discuss ABO and Rh blood types
9. Discuss equipment and uses
   1. Identify tubes and anticoagulants
   2. Identify needle types and sizes
   3. Discuss vacutainer vs. syringe / butterfly
   4. Discuss dermal puncture equipment
10. Discuss venipuncture and dermal puncture procedures
    1. Discuss site and proper equipment use
    2. Explain order of draw
    3. Discuss post care
    4. Discuss equipment disposal
    5. Discuss collection schedule
11. Discuss special collection procedures and processing
    1. Discuss glucose tolerance testing and bleeding time
    2. Discuss point of care testing
    3. Discuss arterial blood gases
    4. Identify special tubes, handling, and tests
12. Discuss complications
    1. Discuss the uncooperative client
    2. Discuss medical and psychological complications
    3. Discuss mastectomy and hemodialysis client
    4. Identify technical problems
    5. Identify contraindicated sites

Lab Competencies: The student must successfully perform a return demonstration of skills, receiving a satisfactory evaluation for progression.

Suggested Competencies:

1. Identify the patient
2. Confirm doctor’s order
3. Site selection
4. Tourniquet application
5. Equipment selection
6. Cleansing technique
7. Demonstrate proper use of:
   1. Syringe
   2. Butterfly
   3. Evacuated collection system (i.e. vacutainer)
   4. Microtainer
   5. Lancet
   6. Simplate
8. Demonstrate proper steps of bleeding time procedure
9. Demonstrate proper steps of blood culture collection
10. Demonstrate venipuncture
11. Demonstrate finger stick
12. Demonstrate proper steps of heel stick
13. Demonstrate appropriate post care
14. Proper labeling of collection container

PCT 1050 - Phlebotomy Clinical

1. Identify the patient
2. Confirm doctor’s order
3. Site selection
4. Tourniquet application
5. Equipment selection
6. Cleansing technique
7. Demonstrate proper use of
   1. Syringe
   2. Butterfly
   3. Evacuated collection system (i.e. vacutainer)
   4. Microtainer
   5. Lancet
   6. Perform venipuncture
   7. Perform dermal puncture
   8. Specimen labeling
   9. Post care

PCT 2010 - Electrocardiography

Upon completion of this course, the student shall be able to identify the anatomy of the heart, the process of electrical conduction, along with identifying various rhythms and successfully and safely perform a 12 lead EKG:

1. Describe the anatomy, size, location, and cardiac cycle of the heart.
   1. Identify layers of the heart
   2. Describe structure and function of blood vessels, veins, and arteries
   3. Explain pulmonary circulation, and concept of systemic circulation
   4. Explain the process of stroke volume
   5. Explain cardiac preload and after load, and define systolic and diastolic
   6. Identify the major electrolytes that affect cardiac function, and the process of the movement of ions
   7. Explain the process of depolarization, repolarization, and the refractory periods
2. Identify the normal path of an impulse traveling through the electrical conduction system
   1. Identify the nodal pathway and their intrinsic firing rates
3. Identify and explain the components of an EKG machine.
   1. Recognize power and energy sources
   2. Explain input of patient data
   3. Describe types and application of leads
   4. Basic operation and maintenance of machine
4. Describe and identify various EKG wave forms, and the basic approach of interpreting EKG strips
   1. Identify and measure the following waves forms:  P wave, PR interval, QRS complex, ST segment, T wave, U wave.
   2. Apply multi-step approaches to interpretation
   3. Explain and calculate heart rate in a 6 second strip
   4. Identify and name causes of artifact
   5. Identify the markings and measurement of the graph paper
5. Identify the origin and be able to identify various rhythms
   1. Sinus rhythms:  normal. bradycardia, tachycardia, sinus arrest, and sinus dysrhythmia
   2. Atrial rhythms:  atrial flutter, atrial fibrillation, supraventricular tachycardia, premature atrial contraction, wandering atrial pacemaker
   3. Ventricular rhythms including:  Premature ventricular contractions, Idioventricular rhythms, ventricular tachycardia, ventricular bradycardia, ventricular fibrillation, Torsade’s de Points, and Asystole
   4. Discuss and identify a First degree Block, Second degree Type I (Wenckebach), Second Degree AV block Mobitz type II and a Third Degree AV block

Lab Competencies:  The student must successfully perform a return demonstration of skills, receiving a satisfactory evaluation for progression.

Suggested Competencies:

1. Prepare and identify patient
2. Provide privacy
3. Confirm physician’s order
4. Perform proper placement of leads
5. Input required patient data
6. Performance of electrocardiogram
7. Upon completion of testing, take electrocardiogram findings to designated personnel for interpretation

PCT 2020 - Electrocardiography Clinical

1. Prepare and identify patient
2. Provide privacy
3. Confirm physician’s order
4. Perform proper placement of leads
5. Input required patient data
6. Performance of electrocardiogram

PCT 2030 - Medical Assistant I

1. Recognize and interpret common medical abbreviations and terminology.
   1. Master pronunciation and spelling of medical terms
   2. Learn how to work with a medical dictionary / thesaurus
   3. Learn to interpret physician’s orders
2. Utilize common communication devices (pagers, patient call system, and telephones).
   1. Learn how to operate paging systems, patient call systems, and telephones.
   2. Understand guidelines and restriction for communication with each of these systems.
3. Discuss routine phone calls and the appropriate action to take with each.
   1. Discuss answering phone calls promptly, courteously, and confidentially.
   2. Understanding basic job description, i.e. (PCT do not take telephone orders, route to appropriate personnel).
   3. Understand when answering phone utilize proper phone technique.
   4. Discuss recognizing call priorities.
   5. Explain proper message taking skills.
   6. Discuss interdepartmental communications.
4. Discuss a typical shift routine.
   1. Explain job responsibilities according to clinical sites.
   2. Discuss organization of daily tasks.
   3. Discuss proper reporting at the completion of daily shift.
5. Data entry / filing.
   1. Identify physician orders and route to appropriate departments.
   2. Prepare patient chart with appropriate forms.
   3. Learn basic computer skills.
   4. Recognize different filing systems
6. Discuss patient-staff interaction.
   1. Discuss different types of appointment scheduling
   2. Identify various discharge procedures
   3. Discuss patient confidentiality issues.
7. Demonstrate knowledge of the health care delivery system and health occupations
   1. Identify basic components of health care delivery system
   2. Describe various types of health care providers and range of services available
   3. Describe the composition and functions of a health care team
   4. Develop a basic understanding of human needs throughout the life span
   5. Explain the importance of maintaining professional competence through continuing education
   6. Describe trends affecting the health care delivery system
8. Demonstrate the ability to communicate and use interpersonal skills effectively
   1. Develop basic listening and observational skills with related documentation strategies
   2. Identify characteristics of successful and unsuccessful communication including barriers
   3. Use appropriate medical terminology and abbreviations
   4. Recognize the importance of courtesy and respect for patients and other health care workers
   5. Recognize the importance of patient / client education regarding health care
   6. Demonstrate ability to give and follow directions
   7. Distinguish between factual reports and personal opinions
9. Demonstrate legal and ethical responsibilities
   1. Discuss the legal framework of the health care occupation
   2. Explain the patients ‘Bill of Rights”, illegal and unethical practices, abuse and neglect
   3. Explain the medical liability of health care workers and associated description of a Code of Ethics consistent with the health care occupation
   4. Explain the importance of maintaining patient confidentiality and professional conduct
10. Demonstrate an understanding of and apply wellness and disease concepts
    1. Develop a basic understanding of the structure and function of the body systems
    2. Identify personal health practices and environmental factors which affect optimal function of the major body systems
    3. Identify psychological reactions to illness including defense mechanisms
    4. Explain basic concepts of positive self-image, wellness, stress, and grieving
    5. Explain ChooseMyPlate.gov
11. Recognize and practice safety and security procedures
    1. Demonstrate the safe use of medical equipment and the reporting of safety hazards
    2. Demonstrate proper body mechanics
    3. Demonstrate the procedures for identifying, transporting, transferring, and emergency evacuation of patients
12. Recognize and respond to emergency situations
    1. Monitor vital signs and other pertinent data
    2. Describe legal parameters relating to the administration of emergency care
    3. Obtain and maintain basic life support healthcare provider CPR skills
    4. Demonstrate basic understanding of first aid and emergency care
    5. Recognize adverse drug reactions and take appropriate action
13. Recognize and practice infection control procedures
    1. Demonstrate knowledge of medical and surgical asepsis as related to sterilization, isolation, and hand washing
    2. Describe how to dispose correctly of biohazardous materials
    3. Demonstration knowledge of OSHA (TOSHA) Regulations
14. Demonstrate employability skills
    1. Identify documents that may be required when applying for a job
    2. Demonstrate competence in job interview techniques
    3. Identify appropriate responses to criticism from employer or supervisor
    4. Identify acceptable work habits
    5. Demonstrate desirable health habits
    6. Recognize appropriate effective / professional behavior
15. Demonstrate knowledge of blood borne diseases
    1. Identify community resources and services available to the individuals with diseases caused by blood borne pathogens
    2. Identify “at risk” behaviors which promote the spread of diseases caused by blood borne pathogens and the public education necessary to combat the spread of these diseases
    3. Apply infection control techniques designed to prevent the spread of diseases caused by the blood borne pathogens to the care of all patients following CDC guidelines
16. Use verbal and written communications specific to PCT’s
    1. Obtain specified data from patient and family
    2. Utilize verbal and written information to assist with the patient’s plan of care
17. Perform physical comfort and safety functions specific to PCT’s
    1. Maintain patient units and equipment
    2. Observe, report and note changes in the patient’s behavior daily, including mental awareness
    3. Apply comfort and protective devices as needed
    4. Assist patient with usage of required appliances / equipment
    5. Describe emergency procedures utilized in the clinical areas
18. Perform all facets of direct patient care
    1. Utilize knowledge base and skills as taught and demonstrated proficiency during the nursing assistant component of program
19. Perform nursing procedures
    1. Assist with admission, discharge and transfer of patients in healthcare settings
    2. Assist patient in active and passive ROM exercises
    3. Apply anti-embolic stockings (TED Hose)
    4. Collect, strain, and/or test routine urine specimen; collect timed urine specimen
    5. Monitor catheter drainage system and provide routine catheter care
    6. Using sterile / clean technique insert / discontinue indwelling urinary drainage catheters
    7. Assist with the performance of blood glucose testing samples
    8. Collect clean-catch urine specimen
    9. Monitor fluid intake and output
    10. Observe, report, and record patients’ emesis
    11. Assist patient with Sitz bath
    12. Perform CPR procedures during emergencies
    13. Utilizing clean / sterile / aseptic techniques, as applicable, perform wound care dressing changes
    14. Assist with routine ostomy care including changing of appliances / equipment
    15. Collect stool and sputum specimens
    16. Perform postmortem care
    17. Maintain patient-belongings list
    18. Administer enemas as ordered
    19. Apply sterile gloves and perform proper placement of sterile field
    20. Apply nasal cannulas, oxygen masks as required
    21. Perform pulse oximetry and incentive spirometry
    22. Utilize heat and cold applications as indicated
    23. Discontinue peripherally inserted intravenous catheters (on upper or lower extremities only) Excluding PICC lines
    24. Assist with the care of feeding tube insertion site
    25. Perform proper donning of isolation apparel (PPE’s) and follow isolation techniques as they relate to the patient
    26. Provide routine care for patients in traction
    27. Assist with physical examination and assessment within scope of practice
    28. Give cast care to patient
    29. Give artificial eye / contact lens care
    30. Assist with performance of routine tracheostomy care
    31. Assist with patient use of orthotics and prosthetic devices
    32. Perform correct “order of draw”
    33. Blood Collection Equipment, Additives
    34. Venipuncture Procedures
    35. Preanalytical Considerations
    36. Capillary Puncture equipment and procedures
    37. Special collection and Point of Care Testing
    38. Blood and nonblood specimen handling and processing
20. Apply Principles of Nutrition
    1. Identify nutrients, food groups, and special diets
    2. Verify patient’s diet tray for accuracy
    3. Identify methods of maintaining fluid balance
21. Knowledge of specific needs of the Geriatric Patient
    1. Identify safety principles
    2. Describe general characteristics, particular needs, and problems of the elderly
    3. Apply reality orientation techniques and validation therapy
    4. Identify common alterations in elderly patient behavior
    5. Provide care for patients with special needs
22. Provide biological, psychological, and social support
    1. Discuss family roles and their significance to health
    2. Respond to patient and family emotional needs
    3. Complete assignments accurately and in a timely manner
23. Assist with restorative / rehabilitation activities
    1. List the purposes / outcomes of restorative program
    2. Assist the patient with specified restorative needs
    3. Assist patients to reach the optimum level of independence
24. Demonstrate knowledge and understanding for needs of patient specific health problems
    1. Assist patient having a seizure
    2. Assist patient with spinal cord injuries
    3. Assist patient with arthritis
    4. Assist patient with diabetes
    5. Assist a blind patient
    6. Assist patient with a communicable disease process
    7. Assist patient with chronic obstructive pulmonary disease
    8. Assist the hemodialysis patient

Lab Competencies:     The student must successfully perform a return demonstration of skills as assigned by the instructor. The student must receive a satisfactory evaluation for progression.  An unsatisfactory evaluation will result in the student not being able to progress regardless of the academic average.

Suggested competencies:

1. All competencies listed under the nursing assistant component
2. Office skills to complete any assigned paperwork in capacity as a patient care technician
3. AROM and PROM exercises
4. Embolic stocking application
5. Routine urine, sputum, and stool specimen collections
6. Venipuncture; capillary with special collections
7. Set up a sterile tray and assist the Physician with minor surgical procedures
8. Assist with suture or staple removal
9. EKG placement; interpretation
10. Indwelling urinary catheter insertion, discontinuance and maintenance
11. I & O measurement and calculations
12. Blood glucose testing
13. Dressing changes
14. Sitz bath
15. Wound care assessment
16. CPR
17. Ostomy care and appliance use
18. Enemas
19. Oxygen use and appliances
20. Pulse oximetry and incentive spirometry
21. Heat and cold applications
22. Discontinuance of peripheral IV’s
23. Traction and cast care / maintenance
24. Isolation techniques and precautions; using PPE’s
25. Orthotic / prosthetic appliance use Phone etiquette
26. Communication skills
27. Basic computer skills
28. Data entry / filing
29. Scheduling appointments
30. Pronounce and spell medical terms
31. Use a medical dictionary / thesaurus
32. Use of proper communication systems

PCT 3010 - Math Meds

1. Math Fundamentals
   1. Adding and multiplying fractions
   2. Decimals
   3. Roman numerals
   4. Ratios
   5. Metric system
   6. Percent, decimal, fractions
2. Measurement Conversions
   1. Fahrenheit to Celsius
   2. Traditional and 24 hour clock conversion
   3. Metric system
3. Drug Labels
   1. Parts of drug label
   2. Rights of Meds Administration
   3. Medication Orders
   4. Abbreviations
4. Oral Dosages
   1. Pediatric dosages
   2. Nanogram use
   3. Body surface area
   4. Dosages based on BSA
   5. Dosages based on weight
   6. Dosage range
   7. Safe dosages

PCT 3020 - Clinical

1. All competencies listed under the nursing assistant component
2. Office skills to complete any assigned paperwork in capacity as a patient care technician
3. AROM and PROM exercises
4. Embolic stocking application
5. Routine urine, sputum, and stool specimen collections
6. Venipuncture; capillary with special collections
7. Set up a sterile tray and assist the Physician with minor surgical procedures
8. Assist with suture or staple removal
9. EKG placement; interpretation
10. Indwelling urinary catheter insertion, discontinuance and maintenance
11. I & O measurement and calculations
12. Blood glucose testing
13. Dressing changes
14. Sitz bath
15. Wound care assessment
16. CPR
17. Ostomy care and appliance use
18. Enemas
19. Oxygen use and appliances
20. Pulse oximetry and incentive spirometry
21. Heat and cold applications
22. Discontinuance of peripheral IV’s
23. Traction and cast care / maintenance
24. Isolation techniques and precautions; using PPE’s
25. Orthotic / prosthetic appliance use Phone etiquette
26. Communication skills
27. Basic computer skills
28. Data entry / filing
29. Scheduling appointments
30. Pronounce and spell medical terms
31. Use a medical dictionary / thesaurus
32. Use of proper communication systems

PCT 3030 - Medical Assistant II

1. Recognize and interpret common medical abbreviations and terminology.
   1. Master pronunciation and spelling of medical terms
   2. Learn how to work with a medical dictionary / thesaurus
   3. Learn to interpret physician’s orders
2. Utilize common communication devices (pagers, patient call system, and telephones).
   1. Learn how to operate paging systems, patient call systems, and telephones.
   2. Understand guidelines and restriction for communication with each of these systems.
3. Discuss routine phone calls and the appropriate action to take with each.
   1. Discuss answering phone calls promptly, courteously, and confidentially.
   2. Understanding basic job description, i.e. (PCT do not take telephone orders, route to appropriate personnel).
   3. Understand when answering phone utilize proper phone technique.
   4. Discuss recognizing call priorities.
   5. Explain proper message taking skills.
   6. Discuss interdepartmental communications.
4. Discuss a typical shift routine.
   1. Explain job responsibilities according to clinical sites.
   2. Discuss organization of daily tasks.
   3. Discuss proper reporting at the completion of daily shift.
5. Data entry / filing.
   1. Identify physician orders and route to appropriate departments.
   2. Prepare patient chart with appropriate forms.
   3. Learn basic computer skills.
   4. Recognize different filing systems
6. Discuss patient-staff interaction.
   1. Discuss different types of appointment scheduling
   2. Identify various discharge procedures
   3. Discuss patient confidentiality issues.
7. Demonstrate knowledge of the health care delivery system and health occupations
   1. Identify basic components of health care delivery system
   2. Describe various types of health care providers and range of services available
   3. Describe the composition and functions of a health care team
   4. Develop a basic understanding of human needs throughout the life span
   5. Explain the importance of maintaining professional competence through continuing education
   6. Describe trends affecting the health care delivery system
8. Demonstrate the ability to communicate and use interpersonal skills effectively
   1. Develop basic listening and observational skills with related documentation strategies
   2. Identify characteristics of successful and unsuccessful communication including barriers
   3. Use appropriate medical terminology and abbreviations
   4. Recognize the importance of courtesy and respect for patients and other health care workers
   5. Recognize the importance of patient / client education regarding health care
   6. Demonstrate ability to give and follow directions
   7. Distinguish between factual reports and personal opinions
9. Demonstrate legal and ethical responsibilities
   1. Discuss the legal framework of the health care occupation
   2. Explain the patients ‘Bill of Rights”, illegal and unethical practices, abuse and neglect
   3. Explain the medical liability of health care workers and associated description of a Code of Ethics consistent with the health care occupation
   4. Explain the importance of maintaining patient confidentiality and professional conduct
10. Demonstrate an understanding of and apply wellness and disease concepts
    1. Develop a basic understanding of the structure and function of the body systems
    2. Identify personal health practices and environmental factors which affect optimal function of the major body systems
    3. Identify psychological reactions to illness including defense mechanisms
    4. Explain basic concepts of positive self-image, wellness, stress, and grieving
    5. Explain ChooseMyPlate.gov
11. Recognize and practice safety and security procedures
    1. Demonstrate the safe use of medical equipment and the reporting of safety hazards
    2. Demonstrate proper body mechanics
    3. Demonstrate the procedures for identifying, transporting, transferring, and emergency evacuation of patients
12. Recognize and respond to emergency situations
    1. Monitor vital signs and other pertinent data
    2. Describe legal parameters relating to the administration of emergency care
    3. Obtain and maintain basic life support healthcare provider CPR skills
    4. Demonstrate basic understanding of first aid and emergency care
    5. Recognize adverse drug reactions and take appropriate action
13. Recognize and practice infection control procedures
    1. Demonstrate knowledge of medical and surgical asepsis as related to sterilization, isolation, and hand washing
    2. Describe how to dispose correctly of biohazardous materials
    3. Demonstration knowledge of OSHA (TOSHA) Regulations
14. Demonstrate employability skills
    1. Identify documents that may be required when applying for a job
    2. Demonstrate competence in job interview techniques
    3. Identify appropriate responses to criticism from employer or supervisor
    4. Identify acceptable work habits
    5. Demonstrate desirable health habits
    6. Recognize appropriate effective / professional behavior
15. Demonstrate knowledge of blood borne diseases
    1. Identify community resources and services available to the individuals with diseases caused by blood borne pathogens
    2. Identify “at risk” behaviors which promote the spread of diseases caused by blood borne pathogens and the public education necessary to combat the spread of these diseases
    3. Apply infection control techniques designed to prevent the spread of diseases caused by the blood borne pathogens to the care of all patients following CDC guidelines
16. Use verbal and written communications specific to PCT’s
    1. Obtain specified data from patient and family
    2. Utilize verbal and written information to assist with the patient’s plan of care
17. Perform physical comfort and safety functions specific to PCT’s
    1. Maintain patient units and equipment
    2. Observe, report and note changes in the patient’s behavior daily, including mental awareness
    3. Apply comfort and protective devices as needed
    4. Assist patient with usage of required appliances / equipment
    5. Describe emergency procedures utilized in the clinical areas
18. Perform all facets of direct patient care
    1. Utilize knowledge base and skills as taught and demonstrated proficiency during the nursing assistant component of program
19. Perform nursing procedures
    1. Assist with admission, discharge and transfer of patients in healthcare settings
    2. Assist patient in active and passive ROM exercises
    3. Apply anti-embolic stockings (TED Hose)
    4. Collect, strain, and/or test routine urine specimen; collect timed urine specimen
    5. Monitor catheter drainage system and provide routine catheter care
    6. Using sterile / clean technique insert / discontinue indwelling urinary drainage catheters
    7. Assist with the performance of blood glucose testing samples
    8. Collect clean-catch urine specimen
    9. Monitor fluid intake and output
    10. Observe, report, and record patients’ emesis
    11. Assist patient with Sitz bath
    12. Perform CPR procedures during emergencies
    13. Utilizing clean / sterile / aseptic techniques, as applicable, perform wound care dressing changes
    14. Assist with routine ostomy care including changing of appliances / equipment
    15. Collect stool and sputum specimens
    16. Perform postmortem care
    17. Maintain patient-belongings list
    18. Administer enemas as ordered
    19. Apply sterile gloves and perform proper placement of sterile field
    20. Apply nasal cannulas, oxygen masks as required
    21. Perform pulse oximetry and incentive spirometry
    22. Utilize heat and cold applications as indicated
    23. Discontinue peripherally inserted intravenous catheters (on upper or lower extremities only) Excluding PICC lines
    24. Assist with the care of feeding tube insertion site
    25. Perform proper donning of isolation apparel (PPE’s) and follow isolation techniques as they relate to the patient
    26. Provide routine care for patients in traction
    27. Assist with physical examination and assessment within scope of practice
    28. Give cast care to patient
    29. Give artificial eye / contact lens care
    30. Assist with performance of routine tracheostomy care
    31. Assist with patient use of orthotics and prosthetic devices
    32. Perform correct “order of draw”
    33. Blood Collection Equipment, Additives
    34. Venipuncture Procedures
    35. Preanalytical Considerations
    36. Capillary Puncture equipment and procedures
    37. Special collection and Point of Care Testing
    38. Blood and nonblood specimen handling and processing
20. Apply Principles of Nutrition
    1. Identify nutrients, food groups, and special diets
    2. Verify patient’s diet tray for accuracy
    3. Identify methods of maintaining fluid balance
21. Knowledge of specific needs of the Geriatric Patient
    1. Identify safety principles
    2. Describe general characteristics, particular needs, and problems of the elderly
    3. Apply reality orientation techniques and validation therapy
    4. Identify common alterations in elderly patient behavior
    5. Provide care for patients with special needs
22. Provide biological, psychological, and social support
    1. Discuss family roles and their significance to health
    2. Respond to patient and family emotional needs
    3. Complete assignments accurately and in a timely manner
23. Assist with restorative / rehabilitation activities
    1. List the purposes / outcomes of restorative program
    2. Assist the patient with specified restorative needs
    3. Assist patients to reach the optimum level of independence
24. Demonstrate knowledge and understanding for needs of patient specific health problems
    1. Assist patient having a seizure
    2. Assist patient with spinal cord injuries
    3. Assist patient with arthritis
    4. Assist patient with diabetes
    5. Assist a blind patient
    6. Assist patient with a communicable disease process
    7. Assist patient with chronic obstructive pulmonary disease
    8. Assist the hemodialysis patient

Lab Competencies:     The student must successfully perform a return demonstration of skills as assigned by the instructor. The student must receive a satisfactory evaluation for progression.  An unsatisfactory evaluation will result in the student not being able to progress regardless of the academic average.

Suggested competencies:

1. All competencies listed under the nursing assistant component
2. Office skills to complete any assigned paperwork in capacity as a patient care technician
3. AROM and PROM exercises
4. Embolic stocking application
5. Routine urine, sputum, and stool specimen collections
6. Venipuncture; capillary with special collections
7. Set up a sterile tray and assist the Physician with minor surgical procedures
8. Assist with suture or staple removal
9. EKG placement; interpretation
10. Indwelling urinary catheter insertion, discontinuance and maintenance
11. I & O measurement and calculations
12. Blood glucose testing
13. Dressing changes
14. Sitz bath
15. Wound care assessment
16. CPR
17. Ostomy care and appliance use
18. Enemas
19. Oxygen use and appliances
20. Pulse oximetry and incentive spirometry
21. Heat and cold applications
22. Discontinuance of peripheral IV’s
23. Traction and cast care / maintenance
24. Isolation techniques and precautions; using PPE’s
25. Orthotic / prosthetic appliance use Phone etiquette
26. Communication skills
27. Basic computer skills
28. Data entry / filing
29. Scheduling appointments
30. Pronounce and spell medical terms
31. Use a medical dictionary / thesaurus
32. Use of proper communication systems

PHL 0001 - Worker Characteristic

1. The student will understand the importance of attendance, teamwork, character, appearance, attitude, productivity, communication, organization, cooperation and respect. 

2. The student will understand their role and importance in the workplace, classroom, and the clinical setting.

PHL 1010 - Orientation

2. The student will understand classroom and clinical policies 

3. The student will understand the evaluation procedures

4. The student will understand the job duties

5. The student will understand the history of Phlebotom

PHL 1020 - Safety and Infection Control

2. The student will learn and demonstrate proper the use of proper Personal Protective Devices including gowns, gloves, and shields.

3. The student will demonstrate proper procedure for entering and exiting isolation areas.

4. The student will identify pathogenic agents causing infections & methods for preventing transmission; MRSA; HIV; Hepatitis B, and C, and C.Diff; 

5. The student will be able to identify the difference between and Antiseptic and a Disinfectant

PHL 1030 - Medical Terminology

PHL 1040 - Phlebotomy Procedures

2. The student will understand the meaning of timed specimens.

3. The student will understand and demonstrate a correct procedure for specimen transportation.

4. The student will understand the legal and regulatory issues pertaining to Phlebotomy.

5. The student will understand the importance of  professional liability insurance. 

6. The student will understand ways of avoiding malpractice litigation by using proper technique.

7. The student will understand the patient bill of rights.

8. The student will understand the importance of HIPAA, and the repercussions of such breach.

PHL 1050 - Customer Service and Interpersonal Skills

1. The student will demonstrate the importance of how to communicate and write on a professional level.
2. The student will demonstrate how to explain a procedure.
3. The student will demonstrate how to be service minded, and show they have an understanding of general public relations in regards to their patients.

PHL 1060 - Math and Calculations

1. The student will demonstrate the ability to convert temperatures from Fahrenheit, Centigrade, and Celsius

PHL 1070 - Anatomy and Physiology

1. The student will understand the function and structural components of the eleven body systems
2. The student will understand common disorders and diseases associated with each system
3. The student will understand and chart the blood flow through the Cardiovascular System
4. The student will understand and locate the veins commonly used in Venipuncture/ Phlebotomy procedures
5. The student will demonstrate the ability to take a patient’s Blood pressure, Pulse and Respirations

PHL 1080 - Collection Procedures

1. The student will demonstrate an understanding of all areas of the course description and be tested on proper technique
2. The student will identify and demonstrate the use of all equipment used in collection of blood specimens for micro- collection techniques and venipunctures
3. The student will demonstrate an understanding of Forensic Toxicology, Drug Testing, and Urinalysis
4. Students must pass an extensive Order of Draw test with Groups, Additives, Departments, and special notes as they relate to the commonly used tubes.

PHL 1090 - Clinical and Co-Op

1. Students will work directly with patients in an Inpatient or Outpatient environment putting into practice all aspects of the curriculum mentioned above to collect samples using proper technique, proper identification methods, and proper communication with staff.  Students will apply their classroom knowledge to real-world experiences in a clinical setting.

POLS 1010 - Introduction to Political Science

POLS 1030 - American Government

POLS 2025 - State and Local Government**

PHRX 1010 - Introduction to Pharmacy Practice

1. Demonstrate the ability to effectively and professionally communicate with other healthcare professionals, payors, and other individuals necessary to serve the needs of patients and practice.
2. Describe the pharmacy technician’s role, pharmacist’s role, and other occupations in the healthcare environment.
3. Assist the pharmacist in processing and handling of medications and medication orders.
4. Explain the Pharmacists’ Patient Care Process and describe the role of the pharmacy technician in the patient care process,

PHRX 1020 - Pharmacy Practice 2

1. Demonstrate the ability to effectively and professionally communicate with other healthcare professionals, payors, and other individuals necessary to serve the needs of patients.
2. Describe the advanced pharmacy technician’s role, pharmacist’s role, and other occupations in the healthcare environment.
3. Assist the pharmacist in preparing, dispensing, and distributing medications within healthcare facilities.
4. Explain the Pharmacists’ Patient Care Process and describe the role of the advanced pharmacy technician in the patient care process,

PHRX 1030 - Pharmacy Calculations

1. Convert from one system of measurement to another.
2. Perform fundamental dosage calculations and conversions.

PHRX 1040 - Structure and Function

1. Recall and apply the general terminology describing:
2. Explain the structure of the human organ systems
3. Explain the gross functions of the human organ systems
4. Explain the fine functions of the human organ systems
5. Explain the cause of pathology of the human organ systems
6. Explain the reasons for aging of the human organ systems
7. Describe the negative feedback, positive feedback, and homeostatic mechanisms that maintain human structure and function
8. Evaluate and predict the causes of human pathology
9. Evaluate and predict the causes of human aging
10. Assess and apply the appropriate information needed to resolve “real life” issues and problems related to various careers that require anatomy and physiology knowledge

PHRX 1050 - Pharmacy Law and Ethics

1. Compare the roles of a licensed pharmacist and pharmacy technicians.
2. Understand laws pertaining to medication safety and patient confidentiality.
3. Explain the technician’s role in handling controlled substances.
4. Gain an understanding of professional ethics and state and federal pharmacy laws

PHRX 1060 - Entry-Level Pharmacy Experience

1. Practice basic or entry-level pharmacy skills learned in class and through lab participation in pharmacy practice sites.
2. Process and handle medications and medication orders in pharmacy practice sites.
3. Demonstrate personal and interpersonal skills in pharmacy practice sites.

PHRX 2000 - Special Topics in Pharmacy Technology

1. Demonstrate proficiency in pharmacy topics deemed required or appropriate by the program director.

PHRX 2010 - Pharmacology and Therapeutics

1. Become familiar with the top 200 Brand and generic drugs
2. Understand basic human anatomy and physiology and diseases/conditions that affect the body
3. Apply understanding of how drug categories work in the body to produce therapeutic effects
4. Monitor drug doses for appropriate strength, routes of administration, side effects, cautions, and adverse events

PHRX 2020 - Pharmacology and Therapeutics 2

1. Become familiar with the top 200 Brand and generic drugs
2. Understand basic human anatomy and physiology and diseases/conditions that affect the body
3. Apply understanding of how drug categories work in the body to produce therapeutic effects
4. Monitor drug doses for appropriate strength, routes of administration, side effects, cautions, and adverse events

PHRX 2030 - Sterile Products

1. The student will demonstrate a basic knowledge of the field of microbiology by describing characteristics of bacteria, fungi, parasites, and viruses.
2. The student will demonstrate knowledge of microscopic and macroscopic characteristics, specimen sources, and general pathology of a variety of bacteria of medical importance in man.
3. The student will demonstrate knowledge of the facilities, garb, equipment, and aseptic technique used in the preparation of sterile products.
4. The student will demonstrate knowledge of the properties of various sterile products including those used in total parenteral nutrition and chemotherapy.
5. The student will perform calculations used in the preparation of sterile products.
6. The student will demonstrate knowledge of quality control and quality assurance policies in the compounding pharmacy.
7. The student will display a professional manner by following all safety rules in the laboratory, demonstrating independence, punctuality, neatness, organizational skills in performing procedures, and honesty in reporting results.

PHRX 2100 - Clinical Pharmacy Experience

1. Practice pharmacy skills learned in class and through laboratory participation in pharmacy practice sites.
2. Process and handle medications and medication orders in pharmacy practice sites.
3. Demonstrate personal and interpersonal skills in pharmacy practice sites.

PHRX 2110 - Pharmacy Technology Seminar

1. Exhibit knowledge of the various domains of the PTCB exam.
2. Prepare for national board exam by learning test-taking strategies.
3. Prepare for national board exam through the introduction of practice board exams.

PHRX 2120 - Advanced Pharmacy Experience

1. Practice advanced pharmacy skills learned in class and through lab participation in pharmacy practice sites.
2. Advanced processing and handling of medications and medication orders in pharmacy practice sites.
3. Demonstrate advanced personal and interpersonal skills in pharmacy practice sites.

PHT 0001 - Worker Characteristic

Student will demonstrate the following worker ethics while enrolled at the Tennessee College of Applied Technology.

• Attendance: Attends class; arrives/leaves on time; notifies instructor in advance of planned absences. (For online courses: completes assignments on time; notifies instructor of planned absences.)
• Character: Displays loyalty, honesty, trustworthiness, dependability, reliability, initiative, self-discipline, and self-responsibility.
• Teamwork: Works collaboratively with others toward a common goal in a respectful and cooperative manner; participates appropriately as a team member.
• Appearance: Displays appropriate dress, grooming, hygiene, and etiquette. (For online: Follows netiquette rules; respectful of others in written and oral communication.)
• Cooperation: Handles criticism, conflicts and complaints appropriately; works well with others.
• Productivity: Completes tasks assigned efficiently, effectively, and timely; demonstrates problem-solving capabilities.
• Organization: Prioritizes and manages time and resources effectively; demonstrates flexibility in handling change; follows directions and procedures for the work environment. 
• Communication: Displays appropriate nonverbal (eye contact, body language) written, and oral (listening, telephone etiquette, grammar) skills.
• Attitude: Demonstrates a positive outlook; demonstrates mannerly behavior; follows chain of command.
• Respect: Tolerates other points of view; acknowledges and appreciates rights of others; has regard for diversity.

PHT 0002 - Worker Characteristic

Student will demonstrate the following worker ethics while enrolled at the Tennessee College of Applied Technology.

1. Attendance: Attends class; arrives/leaves on time; notifies instructor in advance of planned absences. (For online courses: completes assignments on time; notifies instructor of planned absences.)
2. Character: Displays loyalty, honesty, trustworthiness, dependability, reliability, initiative, self-discipline, and self-responsibility.
3. Teamwork: Works collaboratively with others toward a common goal in a respectful and cooperative manner; participates appropriately as a team member.
4. Appearance: Displays appropriate dress, grooming, hygiene, and etiquette. (For online: Follows netiquette rules; respectful of others in written and oral communication.)
5. Cooperation: Handles criticism, conflicts and complaints appropriately; works well with others.
6. Productivity: Completes tasks assigned efficiently, effectively, and timely; demonstrates problem-solving capabilities.
7. Organization: Prioritizes and manages time and resources effectively; demonstrates flexibility in handling change; follows directions and procedures for the work environment. 
8. Communication: Displays appropriate nonverbal (eye contact, body language) written, and oral (listening, telephone etiquette, grammar) skills.
9. Attitude: Demonstrates a positive outlook; demonstrates mannerly behavior; follows chain of command.
10. Respect: Tolerates other points of view; acknowledges and appreciates rights of others; has regard for diversity.

PHT 0003 - Worker Characteristic

Student will demonstrate the following worker ethics while enrolled at the Tennessee College of Applied Technology.

• Attendance: Attends class; arrives/leaves on time; notifies instructor in advance of planned absences. (For online courses: completes assignments on time; notifies instructor of planned absences.)
• Character: Displays loyalty, honesty, trustworthiness, dependability, reliability, initiative, self-discipline, and self-responsibility.
• Teamwork: Works collaboratively with others toward a common goal in a respectful and cooperative manner; participates appropriately as a team member.
• Appearance: Displays appropriate dress, grooming, hygiene, and etiquette. (For online: Follows netiquette rules; respectful of others in written and oral communication.)
• Cooperation: Handles criticism, conflicts and complaints appropriately; works well with others.
• Productivity: Completes tasks assigned efficiently, effectively, and timely; demonstrates problem-solving capabilities.
• Organization: Prioritizes and manages time and resources effectively; demonstrates flexibility in handling change; follows directions and procedures for the work environment. 
• Communication: Displays appropriate nonverbal (eye contact, body language) written, and oral (listening, telephone etiquette, grammar) skills.
• Attitude: Demonstrates a positive outlook; demonstrates mannerly behavior; follows chain of command.
• Respect: Tolerates other points of view; acknowledges and appreciates rights of others; has regard for diversity.

PHT 1010 - Orientation

1. Discuss the history of pharmacy practice.
2. Discuss the role of the Pharmacy Technology, both historically and in contemporary settings.
3. Discuss the importance of safety in pharmacy practice, and describe the safety issues which a Pharmacy Technology may encounter.
4. Recall the sources which provide safety information for materials commonly found in a pharmacy (e.g. Material Safety Data Sheets, etc.).
5. Discuss the school’s emergency policies and procedures.

PHT 1011 - Orientation

1. Discuss the history of pharmacy practice.
2. Discuss the role of the Pharmacy Technology, both historically and in contemporary settings.
3. Discuss the importance of safety in pharmacy practice, and describe the safety issues which a Pharmacy Technology may encounter.
4. Recall the sources which provide safety information for materials commonly found in a pharmacy (e.g. Material Safety Data Sheets, etc.).
5. Discuss the school’s emergency policies and procedures.

PHT 1012 - Keyboarding

1. Demonstrate ability to log on to the computer system and navigate the Windows desktop.
2. Demonstrate ability to launch programs using either desktop shortcuts or the Windows button.
3. Identify the “home keys” on the keyboard.
4. Show familiarity with the numeric (10-key) keyboard.
5. Demonstrate a typing speed of 40 words per minute.
6. Demonstrate a typing speed of either 8000 keystrokes per hour or 130 keystrokes per minute when using the numeric (10-key) keyboard.
7. Demonstrate basic computer literacy and competency with commonly used software applications (e.g. Microsoft Office, web browsers, etc.).

PHT 1014 - Pharmacy Practice and Lab I

1. Distinguish roles of pharmacist and Pharmacy Technology.
2. Compare and contrast the various types of pharmacy settings (e.g. retail, community, long-term-care, hospital, etc.).
3. Recognize the basic workflow process in the community/retail settings.
4. Recognize and provide examples of evolving pharmacy practice roles (e.g. medication reconciliation).
5. Categorize dosage forms and routes of administration.
6. Identify the elements of a prescription order.
7. Recognize the various drug reference materials used in a pharmacy setting (e.g. FDA Orange Book, Drug Facts & Comparisons, package inserts etc.).
8. Identify the agencies and laws governing pharmacy practice.
9. Describe the process of inventory control, comparing and contrasting inventories with special procedures (e.g. controlled substances, hazardous medications, etc.).
10. Describe inventory procedures such as recalls, short-dated medications, rotating stock, etc.
11. Identify non-medication items found in retail pharmacy practice (e.g. glucose testing kits, sphygmomanometers, durable medical equipment).
12. Identify the regulations for non-sterile compounding (e.g. USP Chapter <795>), preparation and documentation of compounds prepared.
13. Identify the tools and techniques used in non-sterile compounding.
14. Prepare non-sterile compounds (e.g. creams, oral suspensions, etc.). 

PHT 1015 - Top Drugs I

1. Demonstrate ability to use appropriate drug reference materials.
2. Identify medications by both brand (trade) and generic names.
3. Identify medications by drug classification and indications.
4. Demonstrate knowledge of controlled substances as indicated by DEA regulations and/or state boards of pharmacy.
5. Identify proper medication storage conditions.
6. Identify mechanism of action, interactions, contraindications, and side effects for medications covered in the course.

PHT 1016 - Pharmacology I

1. Recognize drug references and their use.
2. Identify medications by brand (trade) and generic names.
3. Recall basic anatomy and physiology of the human body, and demonstrate understanding of how medications act upon the body systems.
4. Discuss pharmacological principles and actions in the human body (e.g. half-life, first-pass effect, etc.).
5. Recall dosage forms and routes of administration.
6. Identify drug classifications and sub-classifications.
7. Describe therapeutic equivalency.
8. Discuss dosage forms and medication strengths.
9. Identify proper medication storage procedures.
10. Identify over-the-counter, herbal, and alternative medications indicated for common conditions.

PHT 1017 - Law Ethics and HIPAA

1. Demonstrate understanding of how pharmacy is regulated at federal, state, and local levels.
2. Identify the regulatory agencies which oversee the practice of pharmacy, and describe their respective functions.
3. Identify the significant laws, regulations, and amendments which affect the practice of pharmacy.
4. Describe the laws and restrictions which relate to controlled substances.
5. Recognize the FDA approval process for new drugs.
6. Identify the differences between brand-name (trade name) drugs and generic drugs.
7. Explain patient privacy rights in healthcare settings under HIPAA.
8. Discuss ethics within the context of pharmacy practice and healthcare. Review damage report and analyze damage to determine appropriate methods for overall repair; develop and document a repair plan. 

PHT 1018 - Career Readiness

1. Discuss the employment application, interview, and hiring process.
2. Discuss how a résumé and cover letters are used in the employment application, interview and hiring process.
3. Identify components of a successful résumé.
4. Prepare a résumé and participate in mock job interviews, demonstrating effective communication and interview skills.

PHT 1019 - Pharmacology II

1. Recognize drug references and their use.
2. Identify medications by brand (trade) and generic names.
3. Recall basic anatomy and physiology of the human body, and demonstrate understanding of how medications act upon the body systems.
4. Discuss pharmacological principles and actions in the human body (e.g. half-life, first-pass effect, etc.).
5. Recall dosage forms and routes of administration.
6. Identify drug classifications and sub-classifications.
7. Describe therapeutic equivalency.
8. Discuss dosage forms and medication strengths.
9. Identify proper medication storage procedures.
10. Identify over-the-counter, herbal, and alternative medications indicated for common conditions.

PHT 1020 - Keyboarding

1. Demonstrate ability to log on to the computer system and navigate the Windows desktop.
2. Demonstrate ability to launch programs using either desktop shortcuts or the Windows button.
3. Identify the “home keys” on the keyboard.
4. Show familiarity with the numeric (10-key) keyboard.
5. Demonstrate a typing speed of 40 words per minute.
6. Demonstrate a typing speed of either 8000 keystrokes per hour or 130 keystrokes per minute when using the numeric (10-key) keyboard.
7. Demonstrate basic computer literacy and competency with commonly used software applications (e.g. Microsoft Office, web browsers, etc.).

PHT 1021 - Third Party Reimbursement

1. Identify terminology used in health insurance (e.g. deductible, copay, etc.).
2. Outline the differences in the types of health insurance plans (e.g. HMO, PPO, etc.).
3. Identify the differences between Medicare and Medicaid, including patient eligibility.
4. Demonstrate knowledge of concepts specific to prescription insurance.
5. Outline the claims submission and billing processes.
6. Identify and be able to correct common insurance rejections and error messages.

PHT 1030 - Pharmacy Math

1. Demonstrate ability to perform basic mathematical operations, including addition, subtraction, multiplication, and division.
2. Demonstrate ability to perform basic mathematical operations as indicated in (1) above while using fractions, decimals, percentages, and ratios.
3. Demonstrate ability to perform basic mathematical operations as indicated in (1) while using the Roman numeral system.
4. Convert between metric, apothecary, and household systems of measurement.
5. Solve mathematical problems including dilutions, proportions, concentrations, and alligations.
6. Calculate days’ supply for prescriptions based on quantity and instructions given on prescription order.
7. Convert between Celsius and Fahrenheit temperature scales.
8. Convert between standard, universal, and military time.
9. Calculate dosages for adult and geriatric patients based on body weight and/or body surface area.
10. Calculate dosages for pediatric patients based on body weight and/or body surface area, and/or using Fried’s, Young’s and Clark’s rules.
11. Calculate flow rate, drip rate, and infusion rate for intravenous medications.
12. Complete calculations required for sterile and non-sterile compounding, including (but not limited to) dilutions, concentrations, reconstitution of drugs, quantity to be made.
13. Demonstrate an ability to perform business calculations, including (but not limited to) gross and net profit, inventory turnover rate, balancing a register, collecting payment, providing necessary change, and claims processing.

PHT 1040 - Pharmacy Practice and Lab I

1. Distinguish roles of pharmacist and Pharmacy Technology.
2. Compare and contrast the various types of pharmacy settings (e.g. retail, community, long-term-care, hospital, etc.).
3. Recognize the basic workflow process in the community/retail settings.
4. Recognize and provide examples of evolving pharmacy practice roles (e.g. medication reconciliation).
5. Categorize dosage forms and routes of administration.
6. Identify the elements of a prescription order.
7. Recognize the various drug reference materials used in a pharmacy setting (e.g. FDA Orange Book, Drug Facts & Comparisons, package inserts etc.).
8. Identify the agencies and laws governing pharmacy practice.
9. Describe the process of inventory control, comparing and contrasting inventories with special procedures (e.g. controlled substances, hazardous medications, etc.).
10. Describe inventory procedures such as recalls, short-dated medications, rotating stock, etc.
11. Identify non-medication items found in retail pharmacy practice (e.g. glucose testing kits, sphygmomanometers, durable medical equipment).
12. Identify the regulations for non-sterile compounding (e.g. USP Chapter <795>), preparation and documentation of compounds prepared.
13. Identify the tools and techniques used in non-sterile compounding.
14. Prepare non-sterile compounds (e.g. creams, oral suspensions, etc.). 

PHT 1050 - Top Drugs I

1. Demonstrate ability to use appropriate drug reference materials.
2. Identify medications by both brand (trade) and generic names.
3. Identify medications by drug classification and indications.
4. Demonstrate knowledge of controlled substances as indicated by DEA regulations and/or state boards of pharmacy.
5. Identify proper medication storage conditions.
6. Identify mechanism of action, interactions, contraindications, and side effects for medications covered in the course.

PHT 1060 - Pharmacology

1. Recognize drug references and their use.
2. Identify medications by brand (trade) and generic names.
3. Recall basic anatomy and physiology of the human body, and demonstrate understanding of how medications act upon the body systems.
4. Discuss pharmacological principles and actions in the human body (e.g. half-life, first-pass effect, etc.).
5. Recall dosage forms and routes of administration.
6. Identify drug classifications and sub-classifications.
7. Describe therapeutic equivalency.
8. Discuss dosage forms and medication strengths.
9. Identify proper medication storage procedures.
10. Identify over-the-counter, herbal, and alternative medications indicated for common conditions.

PHT 1070 - Career Readiness

1. Discuss the employment application, interview, and hiring process.
2. Discuss how a résumé and cover letters are used in the employment application, interview and hiring process.
3. Identify components of a successful résumé.
4. Prepare a résumé and participate in mock job interviews, demonstrating effective communication and interview skills.

PHT 2010 - Law Ethics and HIPAA

1. Demonstrate understanding of how pharmacy is regulated at federal, state, and local levels.
2. Identify the regulatory agencies which oversee the practice of pharmacy, and describe their respective functions.
3. Identify the significant laws, regulations, and amendments which affect the practice of pharmacy.
4. Describe the laws and restrictions which relate to controlled substances.
5. Recognize the FDA approval process for new drugs.
6. Identify the differences between brand-name (trade name) drugs and generic drugs.
7. Explain patient privacy rights in healthcare settings under HIPAA.
8. Discuss ethics within the context of pharmacy practice and healthcare. Review damage report and analyze damage to determine appropriate methods for overall repair; develop and document a repair plan. 

PHT 2011 - Top Drugs II

1. Demonstrate ability to use appropriate drug reference materials.
2. Identify medications by both brand (trade) and generic names.
3. Identify medications by drug classification and indications.
4. Demonstrate knowledge of controlled substances as indicated by DEA regulations and/or state boards of pharmacy.
5. Identify proper medication storage conditions.
6. Identify mechanism of action, interactions, contraindications, and side effects for medications covered in the course.

PHT 2012 - Pharmacy Practice and Lab II

1. Distinguish roles of pharmacist and Pharmacy Technology.
2. Recognize the basic workflow process within institutional settings.
3. Recognize and provide examples of evolving pharmacy practice roles (e.g. medication reconciliation).
4. Categorize dosage forms and routes of administration.
5. Identify the elements of a prescription order
6. Recognize the various drug reference materials used in a pharmacy setting (e.g. FDA Orange Book, Drug Facts & Comparisons, package inserts etc.).
7. Identify the agencies and laws governing pharmacy practice
8. Describe the process of inventory control, comparing and contrasting inventories with special procedures (e.g. controlled substances, hazardous medications, etc.).
9. Describe inventory procedures such as recalls, short-dated medications, rotating stock, etc.
10. Identify the regulations for sterile compounding (e.g. USP Chapter <797> and USP <800>), preparation and documentation of compounds prepared.
11. Identify the tools and techniques used in sterile compounding.
12. Demonstrate knowledge of infection control procedures including handwashing, cleaning, use of protective equipment and supplies, and other processes commonly encountered in a healthcare setting.
13. Identify the types of medication error, error prevention strategies, error reporting systems, and other relevant safety concepts.
14. Review pharmacy math as it pertains to institutional pharmacy practice, compounding, and medication safety.
15. Achieve American Heart Association Basic Life Support (BLS) Provider certification
16. Demonstrate understanding of employment application and hiring process, prepare a resume and cover letter, and complete mock job interviews.

PHT 2013 - Clinical Trng & PTCE Exam Prep

1. Identify and discuss key content areas on the PTCE.

2. Demonstrate ability to apply knowledge and skills from all previous courses through PTCE review and practice exams, and through clinical externship(s).

3. Complete at least one clinical externship, and provide documentation that knowledge and skills have been validated by one or more clinical preceptors.

PHT 2020 - Top Drugs II

1. Demonstrate ability to use appropriate drug reference materials.
2. Identify medications by both brand (trade) and generic names.
3. Identify medications by drug classification and indications.
4. Demonstrate knowledge of controlled substances as indicated by DEA regulations and/or state boards of pharmacy.
5. Identify proper medication storage conditions.
6. Identify mechanism of action, interactions, contraindications, and side effects for medications covered in the course.