All Courses

MDCA 1301 - Medical Assisting I

Students will be able to:

1. Describe structural organization of the human body
2. Identify body systems
3. Describe body planes, directional terms, quadrants, and cavities
4. List major organs in each body system

MDCA 1302 - Medical Assisting II

Students will be able to:

1. Identify verbal and nonverbal communication
2. Incorporate critical thinking skills in performing patient assessment and care
3. Describe dietary nutrients
4. Identify special dietary needs

MDCA 1303 - MA Administrative Procedures

Students will be able to:

1. Identify types of records common to the healthcare setting
2. Schedule patient admissions and/or procedures
3. Displaying sensitivity when dealing with patients

MDCA 2180 - MA Special Topics

Student outcomes for this course will be determined based on the content and approved by MA Program Director.

MDCA 2280 - MA Special Topics

Student outcomes for this course will be determined based on the content and approved by MA Program Director.

Student Learning Outcomes:
 

MDCA 2301 - Medical Assisting Pharmacology

1. Identify the classifications of medications, including desired effects, side effects, & adverse reactions
2. Define basic units of measurement in metric and household systems
3. Calculate proper dosages of medications for administration

MDCA 2302 - Healthcare Legal/Ethical Issues

1. Differentiate between scope of practice and standards of care
2. Differentiate between legal, ethical, and moral issues affecting healthcare
3. Complete an incident report
4. Locate a state’s legal scope of practice
5. Demonstrate sensitivity to patient rights
6. Recognize the impact personal ethics and morals have on the delivery of healthcare.

MDCA 2306 - Medical Assisting Seminar

MDCA 2405 - Medical Assistant Practicum  

Course Description:
This course prepares the student for Practicum and employment through instruction on resumes, portfolios, attire and interviewing skills. In addition, registration and prep to take the Certified Medical Assistant (American Association of Medical Assistants) credentialing exam will be discussed as well as practice CMA (AAMA) exams.

Student Learning Outcomes:
The institution will establish specific competencies and measurable objectives, typically called Student Learning Outcomes (SLOs), and are included on the course syllabus.

1. Acquire job prep skills related to cover letters, resumes, references and portfolios.
2. Apply job prep skills to mock interview.
3. Prepare for the CMA (AAMA) exam through practice assessments.

MDCA 2380 - MA Special Topics

MDCA 2403 - Medical Assisting III

1. Discuss the application of Standard Precautions with regard to all body fluids, secretions, and excretions, blood, non-intact skin, and mucous membranes.
2. Describe the purpose of Safety Data Sheets (SDS) in a healthcare setting
3. Assist provider with patient exam
4. Select appropriate barrier/PPE
5. Perform hand washing and sterilization procedures
6. Produce up-to-date documentation of provider/professional level CPR certification
7. Perform first aid procedures
8. Apply active listening skills

MDCA 2404 - Medical Assisting IV

1. Analyze healthcare results as reported in graphs and tables
2. Describe fundamental principles for evacuation of healthcare setting
3. Discuss fire safety issues in a healthcare environment
4. Perform quality control measures
5. Perform invasive procedures utilizing standard precautions.
6. Distinguish between normal and abnormal test results
7. Display sensitivity to patient rights and feelings in collecting specimens

MDCA 2405 - Medical Assistant Practicum

The Practicum (Externship) is provided to enable second-year Medical Assisting students to receive practical training and experience in approved affiliate sites:  general and specialty physician’s offices under the supervision of physicians, office managers, CMAs, and other trained personnel.

Student Learning Outcomes:
Students will be able to:

1. Acquire practical experience in a medical office setting.
2. Apply medical assisting administrative and clinical skills in a medical facility.
3. Gain an understanding of his/her role as a member of the health care team.
4. Supplement theory with practical applications in the everyday activities of health care facilities to reinforce preparation for the CMA (AAMA) exam.

MEDI 1201 - Healthcare Vocabularies and Clinical Terminologies

 

Student Learning Outcomes:
Students will be able to:

1. Define the uses ICD-9-CM, ICD-10-CM and ICD-10-PCS, ICD-11, CPT and HCPCS, ICD-O-3, SNOMED CT, LOINC, DSM, RxNorm, NDCs and CDT
2. Describe ways in which vocabularies, terminologies, and classifications define data elements in a data set
3. Describe and use data mapping principles and best practices for development of maps
4. Explain the relationship between healthcare data interchange standards and vocabularies, terminologies, and classification systems
5. Explain how vocabularies, terminologies, and classification systems work together in an electronic healthcare environmen

MEDI 2110 - Special Topics in Medical Informatics

• Student outcomes for this course will be determined based on the content of the course.

MEDI 2111 - Medical Informatics Practicum

• Understand, explain, design, and create a Medical Informatics project in either an                                                 individual or team-based scenario.
• Present and defend the outcomes of the Medical Informatics project.

MEDI 2112 - Medical Informatics Internship

• Apply knowledge from previous course work to a wide range of real-world business processes.
• Demonstrate skills in the areas of leadership, teamwork, decision-making and management of resources

MEDI 2210 - Special Topics in Medical Informatics

• Student outcomes for this course will be determined based on the content of the course.

MEDI 2211 - Medical Informatics Practicum

• Understand, explain, design, and create a Medical Informatics project in either an                                                 individual or team-based scenario.
• Present and defend the outcomes of the Medical Informatics project.

MEDI 2212 - Medical Informatics Internship

• Apply knowledge from previous course work to a wide range of real-world business processes.
• Demonstrate skills in the areas of leadership, teamwork, decision-making and management of resources

MEDI 2310 - Special Topics in Medical Informatics

• Student outcomes for this course will be determined based on the content of the course.

MEDI 2311 - Medical Informatics Practicum

• Understand, explain, design, and create a Medical Informatics project in either an                                                 individual or team-based scenario.
• Present and defend the outcomes of the Medical Informatics project.

MEDI 2312 - Medical Infomayics Internship

 

Student Learning Outcomes:
Students will be able to:

• Apply knowledge from previous course work to a wide range of real-world business processes.
• Demonstrate skills in the areas of leadership, teamwork, decision-making and management of resources

MLAB 1210 - Clinical Practicum I

1. Demonstrate the ability to comprehend, apply, analyze and evaluate information relevant to their role as an entry level Medical Laboratory Technician.
2. Demonstrate technical proficiency in all skills necessary to fulfill the role of an entry level Medical Laboratory Technician.
3. Demonstrate personal behavior consistent with professional and employer expectations for the entry level Medical Laboratory Technician.
4. Demonstrate critical thinking skills for inquiry and analysis, assimilation of facts and knowledge, and problem solving.

MLAB 1220 - Clinical Practicum II

1. Demonstrate the ability to comprehend, apply, analyze and evaluate information relevant to their role as an entry level Medical Laboratory Technician.
2. Demonstrate technical proficiency in all skills necessary to fulfill the role of an entry level Medical Laboratory Technician.
3. Demonstrate personal behavior consistent with professional and employer expectations for the entry level Medical Laboratory Technician.
4. Demonstrate critical thinking skills for inquiry and analysis, assimilation of facts and knowledge, and problem solving.

MLAB 1301 - Intro to Medical Lab Technology

1. Explain and use basic laboratory and workplace safety practices.
2. Demonstrate a basic knowledge of hospital and laboratory organizational and governance structure.
3. Explain and perform the proper identification of patients and collection of samples.
4. Practice the proper collection, handling and treatment of patients and specimens.
5. Demonstrate knowledge of basic laboratory procedures, techniques, equipment and terminology including laboratory math, quality control, pipets, and microscopes.
6. Describe each section of the medical laboratory.
7. Summarize the mission of the Medical Laboratory Technology (MLT) program and its requirements.
8. Demonstrate a knowledge of professional appearance, behavior, ethics, and communicative skills.

MLAB 1310 - Clinical Practicum I

1. Demonstrate the ability to comprehend, apply, analyze and evaluate information relevant to their role as an entry level Medical Laboratory Technician.
2. Demonstrate technical proficiency in all skills necessary to fulfill the role of an entry level Medical Laboratory Technician.
3. Demonstrate personal behavior consistent with professional and employer expectations for the entry level Medical Laboratory Technician.
4. Demonstrate critical thinking skills for inquiry and analysis, assimilation of facts and knowledge, and problem solving.

MLAB 1320 - Clinical Practicum II

1. Demonstrate the ability to comprehend, apply, analyze and evaluate information relevant to their role as an entry level Medical Laboratory Technician.
2. Demonstrate technical proficiency in all skills necessary to fulfill the role of an entry level Medical Laboratory Technician.
3. Demonstrate personal behavior consistent with professional and employer expectations for the entry level Medical Laboratory Technician.
4. Demonstrate critical thinking skills for inquiry and analysis, assimilation of facts and knowledge, and problem solving.

MLAB 1410 - Clinical Practicum I

1. Demonstrate the ability to comprehend, apply, analyze and evaluate information relevant to their role as an entry level Medical Laboratory Technician.
2. Demonstrate technical proficiency in all skills necessary to fulfill the role of an entry level Medical Laboratory Technician.
3. Demonstrate personal behavior consistent with professional and employer expectations for the entry level Medical Laboratory Technician.
4. Demonstrate critical thinking skills for inquiry and analysis, assimilation of facts and knowledge, and problem solving.

MLAB 1420 - Clinical Practicum II

1. Demonstrate the ability to comprehend, apply, analyze and evaluate information relevant to their role as an entry level Medical Laboratory Technician.
2. Demonstrate technical proficiency in all skills necessary to fulfill the role of an entry level Medical Laboratory Technician.
3. Demonstrate personal behavior consistent with professional and employer expectations for the entry level Medical Laboratory Technician.
4. Demonstrate critical thinking skills for inquiry and analysis, assimilation of facts and knowledge, and problem solving.

MLAB 1510 - Clinical Practicum I

1. Demonstrate the ability to comprehend, apply, analyze and evaluate information relevant to their role as an entry level Medical Laboratory Technician.
2. Demonstrate technical proficiency in all skills necessary to fulfill the role of an entry level Medical Laboratory Technician.
3. Demonstrate personal behavior consistent with professional and employer expectations for the entry level Medical Laboratory Technician.
4. Demonstrate critical thinking skills for inquiry and analysis, assimilation of facts and knowledge, and problem solving.

MLAB 1520 - Clinical Practicum II

1. Demonstrate the ability to comprehend, apply, analyze and evaluate information relevant to their role as an entry level Medical Laboratory Technician.
2. Demonstrate technical proficiency in all skills necessary to fulfill the role of an entry level Medical Laboratory Technician.
3. Demonstrate personal behavior consistent with professional and employer expectations for the entry level Medical Laboratory Technician.
4. Demonstrate critical thinking skills for inquiry and analysis, assimilation of facts and knowledge, and problem solving.

MLAB 2130 - Seminar I

1. Enhance preparations for their certification examination.
2. Demonstrate the ability to teach a skill.
3. Communicate with peers in presenting a case study with research findings.
4. Demonstrate understanding of fundamental Laboratory Operations.

MLAB 2150 - Special Topics- Medical Lab Technology

1. Demonstrate appropriate skills/understanding of topics related to Medical Laboratory Technology such as diagnostic testing, quality management, hospital and laboratory operation, or course reviews when new issues, methodologies, technologies, etc. arise.
2. Demonstrate knowledge of relevant policies, procedures, and techniques in accordance with professional guidelines.

MLAB 2170 - Seminar II

1. Enhance preparations for their certification examination.
2. Demonstrate the ability to teach a skill.
3. Communicate with peers in presenting a case study with research findings.
4. Demonstrate understanding of fundamental Laboratory Operations.

MLAB 2201 - Clinical Immunology

1. Compare and contrast natural and acquired immunity.
2. Distinguish the five main classes of immunoglobulins relative to structure, occurrence and physiological properties.
3. Distinguish the types of T-lymphocytes relative to cell-surface antigens, major histocompatibility association and function.
4. Discuss the principles involved in the immune response.
5. Evaluate the suitability of clinical specimens for immunological testing.
6. Compare and contrast immunological techniques used in the detection of bacterial, viral, fungal and parasitic infections.
7. Evaluate laboratory test outcomes and correlate with disease or immune system status.
8. Exhibit professionalism, self-motivation, and responsibility.

MLAB 2202 - Urinalysis & Body Fluids

1. Perform a routine urinalysis to include the physical, chemical and microscopic examinations.
2. Recognize significant findings on a routine urinalysis and the findings to disorders of the urinary system.
3. Perform the laboratory analysis of common types of body fluids.

MLAB 2210 - Clinical Practicum III

1. Demonstrate the ability to comprehend, apply, analyze and evaluate information relevant to their role as an entry level Medical Laboratory Technician.
2. Demonstrate technical proficiency in all skills necessary to fulfill the role of an entry level Medical Laboratory Technician.
3. Demonstrate personal behavior consistent with professional and employer expectations for the entry level Medical Laboratory Technician.
4. Demonstrate critical thinking skills for inquiry and analysis, assimilation of facts and knowledge, and problem solving.

MLAB 2220 - Clinical Practicum IV

1. Demonstrate the ability to comprehend, apply, analyze and evaluate information relevant to their role as an entry level Medical Laboratory Technician.
2. Demonstrate technical proficiency in all skills necessary to fulfill the role of an entry level Medical Laboratory Technician.
3. Demonstrate personal behavior consistent with professional and employer expectations for the entry level Medical Laboratory Technician.
4. Demonstrate critical thinking skills for inquiry and analysis, assimilation of facts and knowledge, and problem solving.

MLAB 2230 - Seminar I

1. Enhance preparations for their certification examination.
2. Demonstrate the ability to teach a skill.
3. Communicate with peers in presenting a case study with research findings.
4. Demonstrate understanding of fundamental Laboratory Operations.

MLAB 2250 - Special Topics- Medical Lab Technology

1. Demonstrate appropriate skills/understanding of topics related to Medical Laboratory Technology such as diagnostic testing, quality management, hospital and laboratory operation, or course reviews when new issues, methodologies, technologies, etc. arise.
2. Demonstrate knowledge of relevant policies, procedures, and techniques in accordance with professional guidelines.

MLAB 2260 - Parasitology & Mycology

Parasitology

1. Recall the scientific and common name for each parasite studied. 
2. State the general and geographic distribution of each parasite.
3. Describe the means by which each infection occurs with the life cycle.
4. State the name of the disease produced and its common name. 
5. State the appropriate body specimen to examine for the diagnostic stage of each parasite and other useful lab tests.
6. Discuss procedures for the collection, preservation, concentration, and staining of fecal specimens for identification of parasites.

Mycology

1. Describe and recognize the most diagnostic characteristics of each fungus studied.
2. Describe and name the diseases caused by each fungus studied.
3. Name and describe four types of media used for culture of fungi.
4. Name three mounting fluids and three stains used in examining fungi.

MLAB 2270 - Seminar II

1. Enhance preparations for their certification examination.
2. Demonstrate the ability to teach a skill.
3. Communicate with peers in presenting a case study with research findings.
4. Demonstrate understanding of fundamental Laboratory Operations.

MLAB 2301 - Immunohematology/Blood Bank

1. Explain basic immunology and immunohematology.
2. Analyze blood grouping discrepancies.
3. Evaluate and perform pretransfusion testing and indicate the possible effects of transfusion.
4. Demonstrate the identification of an unexpected antibody.
5. Appraise the results of a haemolytic disease of the newborn workup.
6. Identify and understand the use of various blood components.
7. Indicate the proper protocol for the release of various blood components and products.
8. Discuss and demonstrate quality assurance practices for a clinical laboratory.
9. Develop trouble-shooting skills.
10. Exhibit professionalism, self-motivation, and responsibility.

MLAB 2310 - Clinical Practicum III

1. Demonstrate the ability to comprehend, apply, analyze and evaluate information relevant to their role as an entry level Medical Laboratory Technician.
2. Demonstrate technical proficiency in all skills necessary to fulfill the role of an entry level Medical Laboratory Technician.
3. Demonstrate personal behavior consistent with professional and employer expectations for the entry level Medical Laboratory Technician.
4. Demonstrate critical thinking skills for inquiry and analysis, assimilation of facts and knowledge, and problem solving.

MLAB 2320 - Clinical Practicum IV

1. Demonstrate the ability to comprehend, apply, analyze and evaluate information relevant to their role as an entry level Medical Laboratory Technician.
2. Demonstrate technical proficiency in all skills necessary to fulfill the role of an entry level Medical Laboratory Technician.
3. Demonstrate personal behavior consistent with professional and employer expectations for the entry level Medical Laboratory Technician.
4. Demonstrate critical thinking skills for inquiry and analysis, assimilation of facts and knowledge, and problem solving.

MLAB 2350 - Special Topics- Medical Lab Technology

1. Demonstrate appropriate skills/understanding of topics related to Medical Laboratory Technology such as diagnostic testing, quality management, hospital and laboratory operation, or course reviews when new issues, methodologies, technologies, etc. arise.
2. Demonstrate knowledge of relevant policies, procedures, and techniques in accordance with professional guidelines.

MLAB 2360 - Laboratory Operations

1. Perform mathematical and statistical calculations used in the practice of clinical laboratory science and will demonstrate the ability to use mathematical and statistical data to determine whether quality indicators are met.
2. Operate instruments used in the clinical laboratory using safe practice and employ appropriate troubleshooting strategies when instruments malfunction.
3. Recognize key components of a laboratory information system.

MLAB 2401 - Clinical Chemistry

1. Understand the physiology and pathophysiology of metabolic pathways of carbohydrates, proteins, lipids, enzymes, liver, kidney, blood gases, electrolytes, hormones, and drug detoxification.
2. Identify, perform, interpret, and correlate laboratory tests used in routine clinical chemistry.
3. Understand general instrumentation methodologies.
4. Perform laboratory mathematical problems, with special attention to dilutions.
5. Relate abnormal chemistry test results to the most common diseases.
6. Develop trouble-shooting skills.
7. Exhibit professionalism, self-motivation, and responsibility.

MLAB 2402 - Hematology & Hemostasis

1. Determine the suitability of blood samples for hematologic/coagulation testing and perform the analysis of using the standard of care exercised by an entry level medical laboratory technician working in the hematology/coagulation laboratory.
2. Correlate automated hematology test results with microscopic findings and report test results in the appropriate way.
3. Initiate appropriate corrective action when laboratory equipment malfunctions or controls are out of range and use safe practice when disposing of blood and blood-contaminated consumables.

MLAB 2403 - Clinical Microbiology

1. Demonstrate a general knowledge of the field of medical microbiology, including bacteriology, parasitology, mycology and mycobacteriology, by discussing morphology, metabolism, genetics and growth requirements.
2. Demonstrate knowledge of a) major cellular characteristics, b) cultural characteristics, c) identification methods, d) specimen sources, e) general pathology of microorganisms of clinical importance by describing and identifying each according to these characteristics.
3. Demonstrate a general knowledge of the cultivation of microorganisms from clinical specimens by discussing culturing methods and conditions, and by listing pathogens and normal flora organisms found in various body sites.
4. Analyze unknown cultures from the respiratory, urinary, gastrointestinal tract and blood by differentiating bacterial colonies, performing appropriate biochemical tests and susceptibility studies, and combining results with morphological characteristics to identify the bacteria present in the culture.

MLAB 2410 - Clinical Practicum III

1. Demonstrate the ability to comprehend, apply, analyze and evaluate information relevant to their role as an entry level Medical Laboratory Technician.
2. Demonstrate technical proficiency in all skills necessary to fulfill the role of an entry level Medical Laboratory Technician.
3. Demonstrate personal behavior consistent with professional and employer expectations for the entry level Medical Laboratory Technician.
4. Demonstrate critical thinking skills for inquiry and analysis, assimilation of facts and knowledge, and problem solving.

MLAB 2420 - Clinical Practicum IV

1. Demonstrate the ability to comprehend, apply, analyze and evaluate information relevant to their role as an entry level Medical Laboratory Technician.
2. Demonstrate technical proficiency in all skills necessary to fulfill the role of an entry level Medical Laboratory Technician.
3. Demonstrate personal behavior consistent with professional and employer expectations for the entry level Medical Laboratory Technician.
4. Demonstrate critical thinking skills for inquiry and analysis, assimilation of facts and knowledge, and problem solving.

MLAB 2510 - Clinical Practicum III

1. Demonstrate the ability to comprehend, apply, analyze and evaluate information relevant to their role as an entry level Medical Laboratory Technician.
2. Demonstrate technical proficiency in all skills necessary to fulfill the role of an entry level Medical Laboratory Technician.
3. Demonstrate personal behavior consistent with professional and employer expectations for the entry level Medical Laboratory Technician.
4. Demonstrate critical thinking skills for inquiry and analysis, assimilation of facts and knowledge, and problem solving.

MLAB 2610 - Clinical Practicum I

1. Demonstrate the ability to comprehend, apply, analyze and evaluate information relevant to their role as an entry-level Medical Laboratory Technician.
2. Demonstrate technical proficiency in all skills necessary to fulfill the role of an entry-level Medical Laboratory Technician.
3. Demonstrate personal behavior consistent with professional and employer expectations for the entry-level Medical Laboratory Technician.
4. Demonstrate critical thinking skills for inquiry and analysis, assimilation of facts and knowledge and problem solving.

MLAB 2620 - Clinical Practicum II

1. Demonstrate the ability to comprehend, apply, analyze and evaluate information relevant to their role as an entry-level Medical Laboratory Technician.
2. Demonstrate technical proficiency in all skills necessary to fulfill the role of an entry-level Medical Laboratory Technician.
3. Demonstrate personal behavior consistent with professional and employer expectations for the entry-level Medical Laboratory Technician.
4. Demonstrate critical thinking skills for inquiry and analysis, assimilation of facts and knowledge and problem solving.

MOA 0001 - Worker Characteristic

1. Attendance
   1. Attends class as scheduled.
   2. Arrives/leaves on time (no tardies).
   3. Notifies instructor prior to or day of being absent.
2. Character
   1. Displays loyalty, honesty, trustworthiness.
   2. Displays dependability and reliability.
   3. Displays initiative, self-discipline and self-responsibility.
   4. Displays self-discipline and performs what is asked of them.
3. Teamwork
   1. Respects the rights of others.
   2. Maintains appropriate confidentiality.
   3. As a team worker that is cooperative, mannerly, and appropriately assertive.
   4. Displays a customer service attitude.
   5. Seeks opportunities for continuous learning from others.
4. Appearance
   1. Demonstrates appropriate dress indicative of trade.
   2. Demonstrates professional grooming and hygiene.
   3. Presents oneself professionally each day.
5. Attitude
   1. Displays a positive and professional attitude.
   2. Displays self-confidence.
   3. Displays high expectations of success in trade.
6. Productivity
   1. Follows safety practices.
   2. Maintains a neat and clean work area.
   3. Follows directions and procedures.
   4. Completes assignments in keeping with deadlines.
7. Organization Skills
   1. Prioritizes and manages class time.
   2. Demonstrates flexibility in handling change.
8. Communications
   1. Displays appropriate nonverbal skills (eye contact, body language).
   2. Displays appropriate listening skills.
   3. Uses appropriate language on a professional level.
9. Cooperation
   1. Displays leadership skills.
   2. Appropriately handles criticism, conflicts and complaints.
   3. Demonstrates problem-solving capabilities.
   4. Maintains appropriate relationships with instructors and peers.
   5. Follows requests of instructor.
10. Respect
    1. Engages with cultural and racial diversity in a professional manner.
    2. Refrains from engaging in harassment of any kind.
    3. Encourages others to avoid harassment.

MOA 0002 - Worker Characteristic

1. Attendance
   1. Attends class as scheduled.
   2. Arrives/leaves on time (no tardies).
   3. Notifies instructor prior to or day of being absent.
2. Character
   1. Displays loyalty, honesty, trustworthiness.
   2. Displays dependability and reliability.
   3. Displays initiative, self-discipline and self-responsibility.
   4. Displays self-discipline and performs what is asked of them.
3. Teamwork
   1. Respects the rights of others.
   2. Maintains appropriate confidentiality.
   3. As a team worker that is cooperative, mannerly, and appropriately assertive.
   4. Displays a customer service attitude.
   5. Seeks opportunities for continuous learning from others.
4. Appearance
   1. Demonstrates appropriate dress indicative of trade.
   2. Demonstrates professional grooming and hygiene.
   3. Presents oneself professionally each day.
5. Attitude
   1. Displays a positive and professional attitude.
   2. Displays self-confidence.
   3. Displays high expectations of success in trade.
6. Productivity
   1. Follows safety practices.
   2. Maintains a neat and clean work area.
   3. Follows directions and procedures.
   4. Completes assignments in keeping with deadlines.
7. Organization Skills
   1. Prioritizes and manages class time.
   2. Demonstrates flexibility in handling change.
8. Communications
   1. Displays appropriate nonverbal skills (eye contact, body language).
   2. Displays appropriate listening skills.
   3. Uses appropriate language on a professional level.
9. Cooperation
   1. Displays leadership skills.
   2. Appropriately handles criticism, conflicts and complaints.
   3. Demonstrates problem-solving capabilities.
   4. Maintains appropriate relationships with instructors and peers.
   5. Follows requests of instructor.
10. Respect
    1. Engages with cultural and racial diversity in a professional manner.
    2. Refrains from engaging in harassment of any kind.
    3. Encourages others to avoid harassment.

MOA 0003 - Worker Characteristic

1. Attendance
   1. Attends class as scheduled.
   2. Arrives/leaves on time (no tardies).
   3. Notifies instructor prior to or day of being absent.
2. Character
   1. Displays loyalty, honesty, trustworthiness.
   2. Displays dependability and reliability.
   3. Displays initiative, self-discipline and self-responsibility.
   4. Displays self-discipline and performs what is asked of them.
3. Teamwork
   1. Respects the rights of others.
   2. Maintains appropriate confidentiality.
   3. As a team worker that is cooperative, mannerly, and appropriately assertive.
   4. Displays a customer service attitude.
   5. Seeks opportunities for continuous learning from others.
4. Appearance
   1. Demonstrates appropriate dress indicative of trade.
   2. Demonstrates professional grooming and hygiene.
   3. Presents oneself professionally each day.
5. Attitude
   1. Displays a positive and professional attitude.
   2. Displays self-confidence.
   3. Displays high expectations of success in trade.
6. Productivity
   1. Follows safety practices.
   2. Maintains a neat and clean work area.
   3. Follows directions and procedures.
   4. Completes assignments in keeping with deadlines.
7. Organization Skills
   1. Prioritizes and manages class time.
   2. Demonstrates flexibility in handling change.
8. Communications
   1. Displays appropriate nonverbal skills (eye contact, body language).
   2. Displays appropriate listening skills.
   3. Uses appropriate language on a professional level.
9. Cooperation
   1. Displays leadership skills.
   2. Appropriately handles criticism, conflicts and complaints.
   3. Demonstrates problem-solving capabilities.
   4. Maintains appropriate relationships with instructors and peers.
   5. Follows requests of instructor.
10. Respect
    1. Engages with cultural and racial diversity in a professional manner.
    2. Refrains from engaging in harassment of any kind.
    3. Encourages others to avoid harassment.

MOA 1010 - Intro to Medical Assisting

1. Recognize the duties and responsibilities of a medical assistant.
2. Distinguish various organizations related to the medical assisting profession.
3. Explain the need for and importance of the medical assistant credentials/certifications.
4. Discuss professional development as it relates to medical assisting education.
5. Identify administrative medical assisting terminology and associated definitions.
6. Recognize how to become a successful student.
7. Recall the fundamentals of the healthcare industry and the history of medicine and healthcare.
8. Identify the scope of practice for the medical assisting profession.
9. Classify the basic principles of medical ethics and medical law in the healthcare professions.

MOA 1020 - Medical Terminology

1. Describe the component parts of medical terms.
2. Use basic prefixes, suffixes, and combining forms to build medical terms.
3. Analyze unfamiliar medical terms using your knowledge of word parts.
4. Explain the common rules for proper medical term formation, pronunciation, and spelling.
5. Recognize the importance of always spelling medical terms correctly.
6. State why caution is important when using abbreviations.
7. Relate the terminology to the names, locations, and functions of the major organs of the body systems.
   1. Recognize, define, spell, and pronounce the terms related to the abdominal cavity and peritoneum
   2. Recognize, define, spell, and pronounce the terms related to muscle movements and how muscles are named
   3. Recognize, define, pronounce, and spell the terms related to the pathology and diagnostic and treatment procedures of the muscular system
   4. Recognize, define, spell, and pronounce the terms related to the pathology, diagnostic and treatment procedures of the cardiovascular system
   5. Recognize, define, spell, and pronounce the major terms related to pathology and diagnostic and treatment procedures of the lymphatic and immune systems
   6. Recognize, define, spell, and pronounce terms related to the pathology and diagnostic and treatment procedures of the respiratory system
   7. Recognize, define, spell, and pronounce terms related to the pathology and diagnostic and treatment procedures of the digestive system
   8. Recognize, define, spell, and pronounce terms related to the pathology and diagnostic and treatment procedures of the urinary system
   9. Recognize, define, spell, and pronounce terms related to the pathology and diagnostic and treatment procedures of the nervous system
   10. Recognize, define, spell, and pronounce the terms used to describe the pathology and diagnostic and treatment procedures related to the skin
   11. Recognize, define, spell, and pronounce terms used to describe the pathology and diagnostic and treatment procedures related to hair, nails, and sebaceous glands
   12. Recognize, define, spell, and pronounce terms relating to the pathology and diagnostic and treatment procedures of the endocrine glands
   13. Recognize, define, spell, and pronounce the terms related to the pathology and diagnostic and treatment procedures of the male reproductive system
   14. Recognize, define, spell, and pronounce the terms related to the pathology and diagnostic and treatment procedures of the female reproductive system
8. Describe the terms utilized for the major disease processes including symptoms, diagnosis, diagnostic testing, surgeries, and therapies.
   1. Recognize, define, spell, and pronounce terms related to the pathology and diagnostic and treatment procedures of mental health disorders
   2. Recognize, define, spell, and pronounce terms related to oncology
   3. Recognize, define, spell, and pronounce terms related to the pathology and diagnostic and treatment procedures of eye disorders
   4. Recognize, define, spell, and pronounce terms related to the pathology and diagnostic and treatment procedures of ear disorders
   5. Recognize, define, spell, and pronounce the terms related to the pathology and diagnostic and treatment procedures of the female during pregnancy, childbirth, and the postpartum period
   6. Recognize, define, spell, and pronounce the terms associated with basic examination procedures
   7. Recognize, define, spell, and pronounce terms associated with frequently performed blood and urinalysis laboratory tests
   8. Recognize, define, spell, and pronounce terms associated with radiography and other imaging techniques
9. Define basic terms and abbreviations used in documenting health records
10. Utilize appropriate sources of information, including the internet, medical dictionary, and thesaurus, in learning about medical terminology

MOA 1030 - Insurance

1. Describe the major issues related to the design, function, management, regulation, and evaluation of health insurance programs and managed care organizations, including HMOs.  
2. Differentiate between private and public-sector programs.
   1. Compare and contrast government and private insurance and HMO and PPO plans
   2. Identify major types of commercial insurance
   3. Identify the three government insurance plans.
3. Function as healthcare providers dealing with the following health insurance/ managed care issue areas: 
   1. Finance and organization
   2. Network structure 
   3. Medical management 
   4. Quality monitoring and improvement 
   5. Special need populations 
   6. Mental health 
   7. Pharmacy benefits
4. Print and mail insurance forms.
5. File electronic claims.
6. Describe the claims process.
7. Determine primary insurance.
8. Explain basic insurance information and benefits, eligibility, preauthorization procedures, precertification procedures, predetermination procedures, filing deadlines, and third-party liability common to all insurance carriers such as:
   1. Medicare - Part A & B
   2. Medicaid
   3. The Blue Plans/Private Insurance/Managed
   4. Workers’ Compensation
   5. TRICARE/CHAMPVA
   6. Disability
9. Become familiar with managed care contracts between physicians and insurance carriers that may affect insurance reimbursement.
10. Transfer simple, moderate, and complex case histories onto insurance forms.
11. Apply legal considerations for sharing and protection of the patient’s health information/medical record.  
12. Explain claim follow-up and payment processing:
    1. Delinquent payments
    2. Rebilling
    3. Appeals
    4. Understands claims review
    5. Billing secondary insurance
    6. The remittance advice
13. Calculate patient balances.
14. Verify coverage benefits, copay, insurance card (primary, secondary, tertiary), basic coding, birthday rule, and policyholder.
15. Follow the Center for Medicare/Medicaid Services (CMS) guidelines.
    1. Know how to report Medicare/Medicaid fraud

MOA 1040 - Professional Adjustments

1. Define Professionalism.
   1. Give two examples of professional behavior
   2. Give two examples of non-professional behavior
2. Explain the reasons professionalism is important in the medical field.
3. Identify and discuss personal and professional factors associated with job success.
4. Conduct a self-analysis of personal and professional traits that will lead to a career success.
5. Define the principles of self-boundaries.
6. Identify the effect of personal morals and values on professional performance.
7. Differentiate between personal and professional ethics.
8. Recognize the effect personal ethics and morals have on the delivery of healthcare.
9. Demonstrate an understanding of how interpersonal skills affect personal and professional development.
10. Describe the process of compliance reporting of conflicts of interest.
11. Apply techniques to improve listening skills.
12. Apply effective nonverbal communications skills.
13. Use voice as an effective tool for communicating.
14. Describe how self-esteem leads to career success and identify techniques that will build a positive self-image.
15. Project a professional image by applying the basics of good health practices (exercise, nutrition, and stress management), personal grooming, selecting a proper business wardrobe, and demonstrating proper etiquette.
16. Explain the importance of continuing education and professional development in lifelong learning.
17. Discuss the advantages of a professional affiliation.
18. Determine the role of teamwork in the office and use human relationship skills in the office to work as a team member.
19. List steps for dealing with difficult people.
20. Discuss principles of effective personal time management.
21. Explain methods for handling and overcoming interruptions in workflow.
22. Prepare an appropriate and professional resume complete with a cover letter and reference list.
23. Complete a job interview in a professional manner and in professional attire with industry driven answers.
24. Apply business etiquette skills in professional situations.

MOA 1050 - Administrative Procedures

• English Review

English Review is a 20-clock hour content area with the purpose being to give the student the background necessary to use proper grammar and writing skills in a business setting and in everyday life.

• Excel/Access Spreadsheets                                                              

Excel/Access Spreadsheets is a 30-clock hour content area that introduces the basic features of spreadsheets as well as Microsoft Excel and Access to design and create accurate professional worksheets for use in business and industry. Includes entering data; creating formulas; professional formatting; creating charts; creating, sorting, and filtering tables; creating and using templates; working with functions; creating new databases; constructing data tables; designing forms and reports, and creating queries to join, filter, sort, and manage data.

• Keyboarding                                                                                                   

Keyboarding is a 20-clock hour content area that trains students in basic keyboarding skills, proper formatting of business letter and documents, and beginning word processing. Keyboarding and word processing are skills needed in almost any employment in the administrative industry.

• Office machines/logistics (filing, email, fax, and scanning)                          

Office machines/logistics is a 40-clock hour content area designed to study the technological advances, practices, and procedures of the modern electronic office. The course will give students hands-on experience at entering data, practicing organizational skills, and navigating professional communication mechanisms used in today’s modern office.

• Scheduling                                                                                                     

Scheduling is a 40- clock hour content area designed to teach students how to coordinate appointment times for patients and medical practitioners. Knowing how to schedule efficiently and effectively is of the utmost importance. Includes various components, such as how to get patients to schedule and show up for their appointments, handling cancellations, and managing both the doctor and practitioners’ schedules.

• Ten-Key Calculations                                                                                    

Ten-Key Calculations is an 18-clock hour content area that will give students hands-on experience at entering data, calculating, and balancing accounts using modern 10 key devices.    

• Transcription                                                                                                

Transcription is a 30-clock hour content area designed to provide students with the knowledge and skills required to transcribe various types of healthcare documents. Students are introduced to the healthcare record, transcription technology, standard practices, and style perspectives. They learn to transcribe documents related to all medical specialties, including cardiology, urology, obstetrics and gynecology, gastroenterology, orthopedics, neurology, and psychiatry. Students also learn how to edit medical documents transcribed by voice recognition devices.

Student Learning Outcomes:
Upon completion of this course, the student will be able to:

• English Review

1. Review basic grammar, punctuation, and capitalization
2. Learn to develop clear and cohesive sentences and paragraphs.
3. Develop test taking skills.
4. Develop improved English proficiency.
5. Develop skills for effective communication

• Excel/Access Spreadsheets                                                                                      

1. Identify the different components of the Excel worksheet.
2. Differentiate between an Excel workbook & worksheet.
3. Indicate the names and functions of the Excel interface components.
4. Enter and edit data into both Excel and Access.
5. Format data and cells into both Excel and Access.
6. Construct formulas to manipulate numeric data in an Excel worksheet.
7. Create a spreadsheet to tabulate and record numeric values in an Excel worksheet.
8. Use the print function to create a printable copy of data stored on an Excel spreadsheet.
9. Set up the chart function of Excel to represent numeric data in multiple formats.
10. Differentiate between formulas and functions in Excel.
11. Examine database concepts and explore the Microsoft Office Access environment.
12. Design a simple database in Access.
13. Build a new database with related tables in Access.
14. Manage the data in a table in Access.
15. Query a database using different methods in Access.
16. Design a form in Access.
17. Generate a report in Access.
18. Import and export data in Access.

• Keyboarding                                                                                                   

1. Demonstrate proper keyboarding techniques.
2. Demonstrate an acceptable level of keyboarding skills.
3. Proofread and edit copy. 
4. Apply keyboarding skills to create basic business documents.
5. Demonstrate a working knowledge of software.
6. Format and produce a variety of simple and complex business documents using word processing software and various input devices.              
7. Compose and apply written communications skills at the keyboard.
8. Apply mailability standards to document production.
9. Recognize the alphabet, number, and symbol keys on the keyboard.
10. Type basic business documents, correspondences, reports, tables, and employment documents.      

• Office machines/logistics (filing, email, fax, and scanning)

1. Describe the importance of administrative support in today’s medical office.
2. Define the administrative tasks performed.
3. Discuss the different job settings available to a person with medical office skills.
4. List principles of office management necessary in a medical setting.
5. Practice safety regarding floors, electric cords, fire hazards, and furniture.
6. Manage inventories of supplies.
7. Determine which tasks can be completed more efficiently on a computer.
8. Explain filing systems (e.g. electronic, alphabetical procedures, terminal digit procedures)
9. Describe Electronic Health Record/ Electronic Medical Record (HER/EMR).

• Scheduling

1. Demonstrate proper behavior when interacting with patients.
2. Explain the need for a well-managed reception area.
3. Understand the practical application of the HIPAA Privacy Rules and exceptions.
4. Evaluate different types of patient scheduling.
   1. Wave Booking
   2. Double-booking
   3. Modified wave
   4. Stream/time specific
   5. Open booking
   6. Cluster or categorization booking
5. Explain the need for an efficient scheduling system.
6. Determine scheduling needs of the facility, as well as new and established patients.
   1. Know hoe to input new patient information
   2. Analyze the time required by different patients and procedures
   3. Know the availability of the provider’s schedule, appointment intervals, and needs
7. Prepare a daily list of appointments.
8. Handle delays and interruptions (including emergencies) to the schedule.
9. Reschedule cancellations and missed appointments (no-shows).
   1. Know follow-up procedures for no-show, missed, and cancelled appointments
   2. Knowledge of fees for no-show, missed, and cancelled appointments
10. Coordinate scheduling of patients at other medical facilities.
11. Arrange for diagnostic testing and procedures.
    1. Know whether preauthorization is needed
    2. Know patient instructions needed for pre-testing or diagnostic procedure
12. Confirm the patient’s advanced directives.
13. Manage special needs regarding special paperwork

• Ten-Key Calculations

1. Use proper finger placement on the keypad.
2. Enter numbers by touch for speed and accuracy in adding, subtracting, multiplying, and dividing numbers.
3. Correctly computes subtotal, total, and grand total.
4. Accurately uses both the percent and decimal settings.
5. Understands how to use memory plus, memory minus, memory subtotal, and memory total.
6. Effectively utilize the 10-key machine as an efficient business tool.                  

• Transcription  

1. Compose well-organized medical correspondence/documents.
2. Use proper methods in transcribing by machine.
3. Create and maintain patients’ records.
4. Identify each type of document stored in a typical medical record.
5. Know the importance of keeping an accurate, up-to-date record.
6. Discuss the components of the medical record form referred to as SOAP.
7. Give the meanings of common medical abbreviations found throughout the reading material and chart notes.
8. Transcribe dictation and enter reports into a patient’s chart.
9. Identify common problems and errors that occur during dictation or dictation conversion and explain when the transcriptionist should consult the Physicians’ Desk Reference (PDR), the dictionary, style guides, or other reference materials.
10. Transcribe various types of reports and dictation accurately from a variety of medical specialties and proofread this work both for accuracy and compliance with standard rules of grammar and style and enters reports into patient’s chart.
11. Edit medical documents previously transcribed by voice recognition devices.

MOA 1060 - Business Math

1. Apply basic math skills in both office and healthcare settings.
2. Integrate technology into math skills.
3. Maintain financial records in a medical office.
4. Collect and record fees for the services provided by the office to the patient.
5. Compute charges and make the appropriate entries for services rendered, charges, and payments.
6. Manage the collection process using letters and the telephone.
7. Complete deposit slips, check registers, checks, petty cash logs, and other required financial forms.
8. Complete purchasing transactions, such as purchase orders and invoices.
9. Discover basic statistics and data that can apply in the healthcare field and understand how this is used to make decisions, improve quality, and develop best practices in medicine.
10. Create statements for payment and receipts for payment.

MOA 1070 - Business Communications

1. Demonstrate with an example the importance of communication to business.
2. Identify ethical, legal, and cultural issues affecting business communication.
3. Utilize analytical and problem-solving skills appropriate to business communication.
4. Demonstrate effective listening and speaking skills.
5. Apply principles of effective writing to business and healthcare applications including correct spelling and punctuation and appropriate content, style, and form.
6. Compose and revise accurate business documents using computer technology.
7. Write business messages and documents with clarity and precision.
   1. Create written messages so each idea flows smoothly into the next.
   2. Use words, phrases and clauses to have messages interpreted correctly.
8. Produce and distribute effective business messages (positive, negative, persuasive, etc.).
9. Produce and distribute professional business documents (letters, newsletters, memos, reports, email, and résumés).
10. Communicate via electronic mail, Internet, and other technologies.
11. Show how to research and organize information in a report or proposal.
12. Prepare and organize an effective formal presentation (written or oral).
13. Deliver an effective oral business presentation using appropriate technology.
14. Effectively use email and videoconferencing tools appropriately in the healthcare and business context.
15. Describe what one can do to effectively communicate across cultures.

MOA 1080 - Externship

 

Student Learning Outcomes:
Upon completion of this course, the student will be able to:

1. Utilize basic knowledge and understanding of confidentiality and HIPAA regulations while performing administrative activities in the healthcare setting.
2. Schedule patient appointments according to office rules based on patient need, facility availability, and physician preference.
3. Schedule inpatient and outpatient admissions and procedures.
4. Prepare a daily patient list.
5. File medical records.
6. Complete daily bank deposit ticket.
7. Reconcile a bank statement.
8. Post entries on a daily ledger sheet.
9. Perform accounts receivable and accounts payable procedures.
10. Prepare monthly patient bills.
11. Perform collection procedures.
12. Processes daily balances and deposits.
13. Process refunds.
14. Post nonsufficient fund checks.
15. Post collection agency payments.
16. Acquire preauthorization for procedures, managed care referrals, and pre-certifications.
17. Apply the correct procedural and diagnosis codes for services provided.
18. Prepare an insurance claim form for Medicare, Medicaid, managed care carrier, and private health insurance carrier.
19. Use a fee schedule to correctly calculate payment for services.
20. Record a variety of telephone messages left on an answering machine.
21. Set up and maintain patient files.
22. Perform inventory of equipment.
23. Perform routine maintenance of administrative equipment.
24. Transcribe dictation from several people consisting of medical documents and general correspondence.
25. Demonstrate understanding of the Electronic Health Record (EHR).
26. Exhibit ability to obtain information from the Electronic Health Record (EHR).
27. Apply legal and ethical principles in healthcare.
28. Reflect respect for self and others through dress, identification of self and role, and through the notification of tardiness/absences.
29. Communicate effectively verbally, nonverbally, in writing and/or through information technology.
30. Communicate information pertinent to patient care to appropriate personnel.
31. Use language expected of a professional when communicating with other professionals.
32. Utilize therapeutic communication techniques when communicating with patients and their families.

MOA 2010 - Billing and Coding

1. Identify appropriate documentation required for release of patient information.
   1. Compare and contrast informed and implied consent.
   2. Compare and contrast use and disclose.
2. Audit billing against medical documentation to prevent fraud and abuse.
   1. Verify medical documentation with codes.
   2. Compare and contrast fraud and abuse.
3. Identify major laws, regulations, and administrative agencies relevant to medical billing.
   1. Adhere to HIPPA, the Stark Law, the Fair Debt Collection Act, and the False Claims Act.
   2. Describe the role of the Office of the Inspector General.
4. Apply procedures for transmitting claims to third-party payers.
   1. Identify causes of claim transmission errors.
   2. Determine the appropriate resubmission method.
   3. Differentiate between primary and secondary insurance plans to initially process crossover claims.
   4. Compare and contrast “clean” and “dirty” claims.
   5. Determine the timely filing limits for claim submission.
   6. Apply knowledge of coordination of benefits.
5. Apply knowledge of the CMS-1500 form to accurately complete the appropriate fields.
   1. Identify appropriate placement of NPI numbers.
   2. Identify appropriate placement of service codes, DX codes, modifiers, and procedures.
   3. Identify appropriate placement of authorization codes.
   4. Identify appropriate placement of primary and secondary insurance.
6. Ensure accurate collection of appropriate patient demographic and insurance information.
   1. Determine pertinent documents (e.g., insurance cards, identification, authorizations, referrals) to collect and update.
   2. Verify insurance eligibility to determine benefits.
   3. Identify how and where to access insurance verification information.
   4. Apply appropriate patient insurance rules (e.g., birthday rules, coordination of benefits).
7. Analyze patient accounts.
   1. Identify which accounts need to be worked first accordingly to office protocol, outstanding balances, and time
   2. Identify reasons for an outstanding balance and appropriate follow-up actions
   3. Calculate write-off and adjustment amounts
8. Interpret remittance advice to determine financial responsibility of patient and insurance company.
9. Determine reasons for insurance company denial.
   1. Interpret denial codes and denial key codes
   2. Apply definitions of denial codes and denial key codes to determine appropriate resolution
10. Identify the purpose of the ICD-10 and CPT manual and state the importance of using the current year manuals.
11. Identify the correct code to the highest level of specificity using appropriate ICD-10, CPT and modifiers, and HCPCS codes.
12. Identify the HCPCS coding convention levels.
13. Identify structure of ICD-10-CM coding manuals Volumes 1 and 2.
    1. Apply coding conventions when assigning diagnoses codes.
    2. Identify characteristics of Volumes 1 and 2 formats.
    3. Understand the official ICD-10-CM coding principals.
    4. Define principal diagnosis.
    5. Explain reporting other (additional) diagnosis.
    6. Assign ICD-10-CM codes to the highest level of specificity.
    7. Properly sequence ICD-10-CM codes.
    8. Recognize the major parts of ICD-10-PCS.
14. Identify the sections and organization of the CPT coding manuals.
    1. Identify the information in appendices of the CPT manual.
    2. Identify elements of the CPT manual format
    3. Recognize the symbols used in the CPT manual
    4. Determine what is meant by unlisted procedures/services
    5. State the purposes of a special report
    6. Locate terms in the CPT manual index
    7. Identify and explain the three factors of E/M code assignment
    8. Analyze the key components of E/M codes
    9. Explain the levels of E/M service
    10. Identify the CPT modifiers used in the anesthesia section
    11. Accurately report unlisted anesthesia procedures
    12. Identify and utilize the modifiers used throughout the CPT manual
    13. Analyze unique surgery subsection characteristics
    14. Understand and apply rules of coding fractures
    15. Differentiate between fracture treatment types
    16. Analyze cast application and strapping procedures
    17. Identify critical elements in coding incisions, wound exploration, excision, introduction, and grafts
    18. Understand component coding.
    19. Code a wide variety of patient services using CPT codes.
    20. List the major features of Level II National Codes.
    21. Code patient services, equipment, and supplies using Level II codes.
15. Recognize situations where encounter forms should be reviewed with physicians.
16. Apply knowledge of medical terminology to medical documentation.
    1. Demonstrate knowledge of CPT section medical terminology.

MOA 2020 - Phlebotomy

1. Demonstrate a knowledge of the phlebotomist’s role in the healthcare system.
   1. Including an understanding of basic job duties, the range of job settings where phlebotomists are employed, the healthcare workers with whom the phlebotomist interacts, employer expectations for professionalism, important interpersonal communication and teamwork skills, respect and care for the patient, quality control measures, applicable licensing and accrediting agencies, and the legal, ethical, and regulatory issues that impact the specimen collection process.
2. Possess a competent working knowledge of the equipment used by phlebotomists, special handling procedures for specimens, proper use of safety supplies and equipment, and methods to address complications in the specimen collection, preparation and transport process.
3. Describe the universal precautions as outlined by the Centers for Disease Control and Prevention (CDC).
4. Describe the venous anatomy and veins and skin surfaces on which phlebotomy can be performed.
5. Differentiate between serum and plasma.
6. Demonstrate a knowledge of the phlebotomist’s work environment.
   1. Including a knowledge of how the cardiovascular system works, the anatomy and physiology of the human body related to the phlebotomist’s job duties, medical terminology used in the field, the biohazards present in the phlebotomist’s work environment, and measures to take to ensure lab safety and infection control.
7. Identify factors to be considered in venipuncture or skin puncture site selection.
8. List the equipment and supplies needed to collect blood by venipuncture and skin puncture.
9. Describe patient factors which influence the ability to perform venipuncture successfully.
10. Discuss complications associated with blood collection.
11. Describe the steps in accurate specimen collection and documentation procedures.
12. Recognize factors that affect procedures and results, and taking appropriate actions within predetermined limits when corrections are indicated
13. Identify the sites for capillary puncture and explain why these sites are selected for children >1 year and adults.
14. Explain how the capillary puncture is performed using a sterile lancet on children >1 year and adults.
15. Name the parts of the vacuum tube system and explain the function and anticoagulants in the tubes
16. List the order of draw for a multiple-draw venipuncture.
17. Describe the technique of venipuncture using a syringe and hypodermic needle and/or butterfly.
18. Know when to use a butterfly vs. VacutainerTM or syringe.
19. Identify appropriate sites for capillary puncture in children and adults.
20. Identify situations where special precautions may be necessary including Nursery, Pediatrics, ICU/CCU, Emergency Room, Surgery and other special areas of the hospital and take action as necessary.
21. Describe the appropriate standards for collecting nonblood specimens (urine, stool, cultures, sputum, wound).
22. Explain point-of care testing and CLIA-waived testing.

Clinical/Lab/Simulation Competencies:

Upon completion of this course, the student, under the supervision of the instructor, will be able to accomplish the following objectives as assigned by the instructor including, but not limited to the following skills lab competencies. All students must receive a satisfactory evaluation for course completion. An unsatisfactory evaluation will result in the student not being able to pass the course regardless of the academic average.

Competencies:

1. Competent in collecting and processing biological specimens and other substances.
2. Apply principles of safety and adhere to regulations regarding workplace safety (OSHA standards, CDC standards, etc.).
3. Demonstrate professional conduct and interpersonal communication skills with patients, laboratory personnel, other health care professionals, and with the public.
4. Recognize the responsibilities of other laboratory and health care personnel and interact with them with respect for their jobs and patient care.
5. Demonstrate competency in fulfilling the responsibilities and job duties of the phlebotomist, including competent performance of multi-sample straight stick venipuncture procedures, winged blood collection set procedures, syringe venipuncture procedures, and capillary/dermal sticks and blood smears, obtaining quality samples from all procedures performed.
6. Demonstrate an ability to apply gained knowledge and skills to work with special populations and to accomplish specialized phlebotomy procedures, including effectively communicating and working with pediatric and geriatric patients, and describing the procedures, considerations and quality control measures involved in blood culture collections, point-of-care testing, and collecting and instructing patients to collect non-blood specimens for analysis.
7. Correctly perform the steps in accurate specimen collection and documentation procedures.
8. Demonstrate a successful venipuncture on manikin arm and patients following the proper steps.
9. Perform a capillary puncture on manikin arm and patients using acceptable technique and observing appropriate safety precautions.
10. Assume responsibility for a clean and safe work environment for patient, self and/or other staff.
11. Maintain laboratory safety for yourself and your coworkers by disposing of the blood and sharps according to laboratory and OSHA policies.
12. Select the appropriate equipment needed to perform a venipuncture including needle, syringe or vacuum collection system, blood tubes alcohol wipe, sterile gauze, tourniquet and band aid.
13. Select the appropriate blood collection tubes considering the tests requested, minimum sample requirements, and the needs of the patient.
14. Identify and select a suitable venipuncture or capillary site.
15. Properly prepare a venipuncture or capillary site.
16. Apply a tourniquet correctly.
17. Perform a venipuncture correctly using appropriate technique and order of draw, observing the recommended safety precautions.
18. Perform the necessary follow-up care on patients following a venipuncture or capillary procedure.
19. With 100% accuracy, properly identify patients prior to performing any procedure.
20. Observe appropriate precautions and procedures when collecting specimens under isolation conditions.
21. When appropriate, notify nursing personnel of specimen collection irregularities or potential problems.
22. Observe appropriate specimen preservation and handling procedures.
23. Properly inform the patient of any procedures.
24. Properly identify him/herself to the patient.
25. Label all specimens correctly with the necessary information.
26. Properly dispose of all used equipment.
27. Demonstrate knowledge and use of collection equipment, various types of additives used, special precautions necessary substances and pre-analytical variables that can adversely affect the blood sample and/or interfere in clinical analysis of blood constituents.
28. Demonstrate understanding of requisitioning, specimen transport, and specimen processing.
29. Demonstrate understanding of quality assurance in phlebotomy.
30. Demonstrate understanding of the basic concepts of communications, personal and patient interaction, and stress.

MOA 2030 - EKG

1. Interpret arrhythmias originating in the atria, ventricles and accessory pathways.
2. Identify ischemic changes on the EKG.
3. Describe the proper response for life-threatening arrhythmias.
4. Discuss modifications to EKG lead placement for pediatric patients, right-sided EKG, and patient’s with limb amputations
5. Discuss signs and symptoms of cardiopulmonary distress
6. Discuss the Health Insurance Portability and Accountability Act (HIPPA) and protected health information (PHI).
7. List the range of vital sign parameters for different age groups.
8. Differentiate artifact from expected EKG tracing waveforms.
9. Monitor a patient’s condition during stress testing.

Clinical/Lab/Simulation Competencies:

Upon completion of this course, the student, under the supervision of the instructor, will be able to accomplish the following objectives as assigned by the instructor including, but not limited to the following skills lab competencies. All students must receive a satisfactory evaluation for course completion. An unsatisfactory evaluation will result in the student not being able to pass the course regardless of the academic average.

Competencies:

1. Describe proper lead placement when acquiring various EKG tracings.
2. List the EKG waveforms.
3. Identify specific waveforms on the EKG.
4. Measure the duration of waveforms on the EKG.
5. Identify the direction of wave deflection.
6. Determine T wave symmetry.
7. Determine P wave symmetry.
8. Measure the heart rate from the EKG tracing.
9. Respond to complications during stress testing
10. Describe how to eliminate artifact from an EKG.
11. Describe how to maintain the EKG machine.
12. Obtain the patient’s social, medical, surgical and medication history.
13. Educate patients about the EKG, Holter monitoring, stress testing, and telemetry.
14. Recognize pacing spikes on the EKG.

MOA 2040 - Anatomy and Physiology

1. Identify and define the basic sciences and how they affect the growth and maintenance of the human body.
   1. Define anatomy and physiology
   2. Discuss and identify prefixes, roots, and suffixes commonly used in relation to the human body
   3. Describe the organization of the body in terms of cells, tissues, organs, and systems
   4. Describe the roles and actions of chromosomes
   5. Identify characteristics of cells, list the major cell structures and describe the function of each
   6. Describe the structure and function of a glandular, soft, hard, connective, and muscle tissue
   7. Define membrane; give major types, and examples of each and their functions
   8. Discuss the anatomic terms that apply to body positions, directions, and cavities
   9. Identify organs composing the major body systems and their locations
   10. Define microorganisms, how they reproduce, and identify complications caused by microorganisms in human pathology
2. Integrate the concepts of Anatomy & Physiology into holistic nursing care as defined by promotion, maintenance, and restoration of an individual.
   1. Define homeostasis
   2. Define positive and negative feedback and their application to the maintenance of homeostasis
   3. Differentiate between health and disease
   4. Explain fluid balance in the human body
3. Name and define body systems and how they work together as an integrated whole.
   1. MUSCULOSKELETAL SYSTEM
      1. List and describe the three types of muscle tissue.
      2. Describe oxygen debt and how exercise affects muscles.
      3. Locate and name the major muscle groups and identify their major action.
      4. Classify the major muscles of the body as abductors, adductors, levators, depressors, flexors, extensors, rotators, or sphincters.
      5. List the ways age changes muscles.
      6. Discuss functions of the skeletal system.
      7. List the types of bones and give an example of each.
      8. Explain the different markings and landmarks of bones.
      9. Locate and name the major bones of the body and describe their function.
      10. Differentiate between red and yellow bone marrow.
      11. Name the types of joints and give an example of each.
      12. Describe and locate the different spinal curvatures.
      13. Explain the purpose of fontanels in the infant.
      14. Differentiate between the male and female pelvis.
   2. NERVOUS SYSTEM
      1. Describe the organization of the nervous system.
      2. Explain the structure and function of a neuron.
      3. Describe how nerves are made up of neurons and neuron fibers.
      4. Discuss dendrite, axon, neurilemma, neuroglia, and myelin.
      5. Describe the role myelin plays in nerve impulse conduction.
      6. Identify functions of the sensory, motor, and connecting neuron.
      7. List the steps of an action potential.
      8. List some basic steps of nerve transmission at a synapse and list several neurotransmitters.
      9. Describe the functions of the spinal cord.
      10. Describe the differences and distribution of white and gray matter in the spinal cord.
      11. Compare the differences of the sympathetic and parasympathetic nervous system.
      12. Identify the locations and describe the functions of the four divisions of the brain
      13. List and describe the meninges.
      14. Describe the function, location, and formation of cerebrospinal fluid (CSF).
      15. Identify the lobes of the cerebral hemispheres and describe their function.
      16. List the subdivisions of the brain stem and their functions.
      17. Describe the cerebellum and its function.
      18. List the names and functions of the cranial nerves.
   3. SENSORY SYSTEM
      1. Describe the functions of the sensory system.
      2. List the differences between special and general senses.
      3. Identify the major structures of the ear and describe the function of each.
      4. Identify the major structures of the eye and describe the function of each.
      5. Describe the relationship between gustation and olfaction.
      6. Describe the functions of the cranial nerves in relation to the senses.  
      7. Describe how the sense of touch functions.
      8. Explain proprioceptors and equilibrium.
      9. Describe the function of hearing and hearing receptors.
      10. Explain sensory adaptation.
   4. CARDIOVASCULAR SYSTEM
      1. Explain the functions of blood and how blood cells are formed.
      2. Describe the components of plasma and describe the three types of formed elements found in blood.
      3. Describe the five types of leukocytes and their functions.
      4. Define hemostasis and list the steps in blood clotting.
      5. Explain how blood is typed and why it is important to accurately type blood for transfusions.
      6. Discuss the four blood groups and compatibility.
      7. Define Rh.
      8. Describe the five different types of blood vessels along with their functions.
      9. Compare the pulmonary and systemic circuits.
      10. Describe the location and function of coronary arteries.
      11. Describe the circulation through the heart.
      12. Explain the hepatic portal system and its function.
      13. Describe the differences between deep and superficial veins.
      14. List factors that regulate blood flow.
      15. Describe the three layers of the heart wall and explain the function and structure of the pericardium.
      16. Describe the four heart chambers and the differences between the right and left sides of the heart.
      17. List the sections of the aorta and the main branches of each section.
      18. Describe the heart valves’ location and function.
      19. Describe the cardiac cycle, pulse, blood pressure, and cardiac output.
      20. List the components of and describe the function of the heart’s conduction system.
   5. RESPIRATORY SYSTEM
      1. Define and describe respiration and its phases.
      2. Identify and name the major structures of the respiratory system and describe their function.
      3. Identify the protective mechanisms within the nose, pharynx, and larynx.
      4. Differentiate between the right and left lung in terms of structure.
      5. Describe pleura and its actions.
      6. Describe the transfer of oxygen and carbon dioxide within the respiratory and circulatory systems.
      7. Explain how respiration is controlled by the nervous system and also by chemicals within the body.
      8. Describe normal and abnormal breathing patterns.
   6. DIGESTIVE SYSTEM
      1. List the functions of the digestive system.
      2. Describe the digestive pathway, naming each major organ.
      3. Describe the layers of the digestive tract and the peritoneum.
      4. Describe the function of the large and small intestines.
      5. Identify and describe the accessory organs of the digestive system.
      6. Describe the bile ducts and the function of bile.
      7. Define and state the function of peristalsis, chyme, rugae, gastrin, mastication, digestion, absorption, villi, feces, peritoneum, and mesentery.
      8. List the major digestive enzymes and describe their function. 
      9. Describe the digestion of fats, carbohydrates, and proteins.
      10. Identify hormones that aid and regulate digestion.
      11. Define metabolism, anabolism, catabolism, and basal metabolic rate (BMR).
   7. URINARY/RENAL/FLUID AND ELECTROLYTES
      1. Describe the functions of the urinary systems and discuss how it works with other systems for waste elimination.
      2. List the parts of the urinary system and describe their functions.
      3. Define intake and output, dehydration, and edema.
      4. Describe the action of the nephron in eliminating wastes from the body.
      5. List the processes involved in urine formation.
      6. Explain how ADH affects urine formation.
      7. List the normal and abnormal components of urine.
      8. Describe the process of micturition or voiding.
      9. Differentiate between intracellular and extracellular water compartments.
      10. Differentiate between interstitial and vascular fluid.
      11. Define elements, atom, ion, electrolyte, cation, anion, salt, acid and base.
      12. Describe the major functions of electrolytes in the human body, naming the most common intra- and extra-cellular electrolytes.
      13. Explain how acid-base balance relates to homeostasis and define pH and its balance.
   8. REPRODUCTIVE SYSTEM/GENETICS
      1. Describe the structures and functions of the reproductive organs in the male and female.
      2. Describe the accessory organs of the male and female reproductive systems.
      3. Differentiate between the male and female gonads and describe their functions.
      4. Describe meiosis.
      5. Identify secondary sex characteristics in the adult male and female.
      6. Explain the menstrual cycle and how hormones affect it.
      7. List the functions of the male and female sex hormones.
      8. Explain the effects of negative feedback on reproduction.
      9. Describe how menopause affects the body.
      10. Describe a gene and differentiate between dominant and recessive genes.
      11. Define heredity.
      12. Explain how a person can be a carrier of a genetic trait.
      13. Describe how the sex is determined in a human embryo.
   9. ENDOCRINE SYSTEM
      1. Relate and compare the effects of the nervous system and the endocrine system in controlling bodily functions.
      2. Explain the function of hormones and how they are regulated.
      3. Identify structures (glands) located within the endocrine system.
      4. List the specific hormones produced by the endocrine glands and the hormone’s effect on the body.
      5. Differentiate between exocrine and endocrine glands.
      6. Describe the relationship between the hypothalamus and pituitary.
      7. List effects of excessive or decreased amounts of hormone secretion.
      8. Define prostaglandin and differentiate between prostaglandins and hormones.
      9. Describe how the endocrine system responds to stress.
   10. LYMPHATIC SYSTEM AND IMMUNITY
       1. Describe the lymphatic circulation and its function.
       2. Describe the functions of the spleen and thymus in relation to the immune system.
       3. Explain the differences between specific and non-specific body defenses giving examples of each.
       4. Describe the inflammatory process.
       5. Give examples of and differentiate between passive and active immunity and natural and acquired immunity.
       6. Define antigen and antibody and describe an antigen-antibody reaction.
       7. Compare and contrast T cell and B cells.
       8. Describe how macrophages function in immunity.
   11. INTEGUMENTARY SYSTEM
       1. Describe the main functions of the skin.
       2. Describe the layers of the skin and the function of each layer.
       3. List the location and function of the skin’s accessory structures.
       4. Describe visible changes in the skin and what they indicate.

MOA 2050 - Patient Care I

1. Identify and utilize scientific principles and fundamental skills to provide patient care.
2. Demonstrate knowledge of safe practice by observing and instituting safety measures as needed.
3. Identify his/her role as a member of the healthcare team.
4. Properly identify correct patient using appropriate patient identifiers.
5. Acknowledge the client’s rights and respect each client as an individual.
6. Provide appropriate patient care, recognizing that all clients have the same basic needs.
7. Adapt patient care appropriately to meet the needs of the acute or chronically ill/disabled person throughout the life span.
8. Recognize the influence of multicultural differences in patient care.
9. Demonstrates appropriate documentation.
10. Demonstrate knowledge of patient care organization and prioritization.
11. Use information technology in patient care.
12. List the elements of a patient medical/surgical/family/social history.
13. Recognize reportable changes in client’s health status.
14. Describe techniques for medical and surgical asepsis.
15. Accurately obtain and document vital signs on appropriate forms.
16. Differentiate between normal and abnormal vital signs.
17. Utilize observational, assessment, and communication skills in client care.
18. List the equipment, instruments, and supplies necessary for general examinations, specialty examinations, and procedures.
19. Modify patient care depending on the patient needs (frail patients, disabled patients, pediatric patients, etc.).
20. Complete a client assessment including:
    1. history
    2. height/weight
    3. vital signs
21. Observe and demonstrate proper knowledge of the following:
    1. standard precautions
    2. isolation procedures   
    3. Center for Disease Control and Prevention (CDC) guidelines
    4. Occupational Safety and Health Administration (OSHA) guidelines
22. Incorporate patient teaching and reinforcement as indicated by patient care needs.
23. Explain the chain of infection, infectious agents, mode of transmission, and blood-borne pathogens precautions.
24. Describe the requirements for both written and verbal consent.
25. Identify dietary needs of the patient (general and related to diseases/conditions) and be able to educate the patient accordingly.

Clinical/Lab/Simulation Competencies:

Upon completion of this course, the student, under the supervision of the instructor, will be able to accomplish the following objectives as assigned by the instructor including, but not limited to the following skills lab competencies. All students must receive a satisfactory evaluation for course completion. An unsatisfactory evaluation will result in the student not being able to pass the course regardless of the academic average.

Competencies:

1. Handwashing 
2. Patient Identification
3. Using Personal Protective Equipment
4. Taking Temperatures
5. Assessing Radial Pulse
6. Assessing Apical Pulse
7. Assessing Respiration: Rate, Rhythm and Effort
8. Obtaining Blood Pressure
9. Measuring Oxygen Saturation with Pulse Oximetry
10. Assessing Pain
11. Measuring Height and Weight
12. Maintaining client safety
13. Utilizing universal/ standard precautions       
14. Applying Elastic Stockings
15. Assisting with Ambulation Using a Gait Belt
16. Assisting with elimination (urinal and bedpan)
17. Collecting a Midstream Urine Specimen
18. Fecal Occult Blood Testing
19. Performing Gastric Occult Blood Testing
20. Collecting a Sputum Specimen
21. Collecting a Specimen for Wound Culture
22. Screening Urine for Chemical Properties
23. Measuring Intake/Output
24. Ensuring Oxygen Safety
25. Setting Oxygen Flow Rates
26. Applying a Nasal Cannula or Face Mask
27. Assessing Wounds
28. Irrigating Wounds
29. Changing a Dressing
30. Caring for Pressure Ulcers
31. Applying and removing restraints
32. Application of bandages, binders, and splints
33. Irrigation: wound, ear, nose, or eye
34. Urinary catheter: maintenance and care
35. Ostomy Care
36. Prepare examination/procedure room
37. Assist with general physical examination
38. Assist with specialty examination
39. Assist with surgical interventions (sebaceous cyst removal, toenail removal, colposcopy, cryosurgery, etc.)
40. Establishing and Maintaining a Sterile Field
41. Pouring a Sterile Solution
42. Using a Prepackaged Sterile Kit
43. Performing Sterile Gloving
44. Initiating and maintaining isolation precautions
45. Performing Nail and Foot Care
46. Assisting with a Gown Change
47. Preoperative Care: Prepare patient for procedure

MOA 3010 - First Aid and Triage

1. Administer first aid and basic wound care.
2. Identify and respond to emergency/priority situations.
3. Perform cardiopulmonary resuscitation (CPR) with and without the use of an AED.
4. Assist with patients presenting with minor and traumatic trauma.
5. List the commonly occurring types of injuries (lacerations, abrasions, fractures, sprains) and the treatment for each.
6. Describe the signs and symptoms related to urgent and emergency situations (diabetic shock, heat stroke, choking, syncope, etc.).
7. Explain what an emergency action plan is (crash cart, emergency injectables).
8. Locate first aid and emergency supplies in the workplace and public.
9. Triage patients appropriately according to the Emergency Severity Index (ESI).

MOA 3020 - Administration of Medication

Upon completion of this course, the student will be able to:

1. Demonstrate knowledge of math skills:
   1. Demonstrate how basic mathematics is important to the safe preparation and administration of medications

b.   Define the principle used to round-off numbers in the decimal system

2. Compute dosages relating to the calculations of drugs and solutions and recognize the computation of fractional doses must be confirmed.
   1. Define the metric, apothecary and household systems of measurement, and identify the fundamental units of each
   2. Discuss the rationale for placing a 0 (zero) before a decimal point
   3. Identify the most commonly used equivalents in the medical field and their abbreviations
   4. Utilize methods used in conversion from one system or unit to another i.e. ratio/proportion
   5. Utilize ratio-proportion and formula methods to compute medication dosage:
      1. Dose desired divided by available dosage multiplied by quantity equals amount to give
      2. Solve for x using various formulas
      3. Dimensional Analysis
3. Utilize selected scientific principles relative to the administration of medications.
   1. Define pharmacology
   2. Discuss the responsibilities for administration of drug therapy
   3. Identify the laws and ethical considerations that relate to medical practice and drug therapy
   4. Discuss factors affecting therapeutic and non-therapeutic drug actions
   5. Define abbreviations commonly used in administration of medications
   6. Identify sources of drugs; i.e., animals, plants, etc.
   7. Distinguish between generic and trade names of drugs
   8. Identify forms of medications; i.e., tablets, elixirs, solutions, etc.
   9. Define classifications of medications; i.e., analgesics, antimicrobials, cardiotonics, etc.
   10. Identify information sources (references) for drugs
4. Identify and demonstrate the principles related to the administration of medications.
   1. Discuss the importance of a client assessment prior to administration of medications
   2. List requirements of a complete drug order or prescription
   3. Identify parts of the drug label
   4. Discuss forms of drug packaging: vial, ampule, unit dose, etc.     
   5. Discuss the “Rights” of proper drug administration
   6. Discuss knowledge and skills needed to implement the “rights” of drug administration
   7. Identify, describe, and demonstrate the routes/sites/methods for administrating medications; i.e., enteral, topical, parenteral (including heparin and insulins) etc.
   8. Identify special considerations to be observed when administering medications
   9. Define and discuss medication errors and contributing factors
   10. Identify elements in documentation for safe administration of medications
   11. Discuss principles of proper and safe storage of medications
   12. List the parts of the syringe and their functions
   13. List equipment required for oral and parenteral drug administration
   14. Differentiate drug dosage forms for various routes and purposes of administration
   15. Discuss principles for selection of syringe/needle size used in intramuscular (IM), subcutaneous (SQ), and intradermal (ID) routes of administration in adult and pediatric clients
   16. Demonstrate principles for preparing medications from powder, vial, ampule, topicals, and liquids
   17. Discuss advantages and disadvantages of oral, parenteral, and topical routes of drug administration
   18. Discuss guidelines for rational choices of drugs, dosages, routes, and times of administration
   19. Discuss safety precautions in administration of medications including needlestick safety
5. Discuss the administration of medications to the geriatric client.
   1. Describe how pharmacokinetic change during aging and why medications may affect the elderly differently
   2. Identify factors increasing the risk of medication-related problems
   3. Discuss how responses to medications are less predictable in an older person
   4. Identify common drugs used in geriatrics and their common side effects

Clinical/Lab/Simulation Competencies:

Upon completion of this course, the student, under the supervision of the instructor, will be able to accomplish the following objectives as assigned by the instructor including, but not limited to the following skills lab competencies. All students must receive a satisfactory evaluation for course completion. An unsatisfactory evaluation will result in the student not being able to pass the course regardless of the academic average.

Competencies:

1. Administer medications per the “Rights” of administration.
2. Safely calculates and/or converts dosages according to prescribed standards.
3. Document accurately the administration of medications given.
4. Implements appropriate safety measures in relation to medication administration.
5. Selects and demonstrates appropriate use of equipment/supplies necessary for administration of medications.
6. Describe the proper way to draw up and administer insulin.
7. Demonstrates the ability to interpret and transcribe medication orders accurately.
8. Apply critical thinking to the principles of medication administration.
9. Demonstrate effective use of the time management skills with administration of medications.
10. Outline the actions to be taken if complications occur from medication administration.

MOA 3030 - Mental Health

1. Discuss the history and trends in mental health care.
2. Define mental illness.
3. Identify members of the mental health team and their roles.
4. Describe spiritual, cultural, and ethnic issues associated with mental health care.
5. Describe ethical and legal issues associated with mental health care with special attention to the client confidentiality maintenance.
6. Describe the rights of the psychiatric/ mentally ill client.
7. Identify and discuss defense mechanisms.
8. Discuss a continuum for mental health illness.
9. Identify conditions that precede admission to an in client mental health treatment setting.
10. Identify mental health resources available in the community for the client and family.
11. Define the difference between delusions, hallucination, and illusions.
12. Identify the importance of therapeutic communication in the management of mental health disorders.
    1. Discuss verbal and nonverbal communication
    2. Identify techniques that enhance communication
    3. Identify techniques that hinder communication
13. Define crisis interventions.
14. List six (6) complementary and alternative medicines used in mental health.
15. Discuss psychosomatic and dissociative disorders.
    1. Theories of somatoform disorders
       1. Body dysmorphic disorder
       2. Somatization disorder
       3. Conversion disorder
       4. Pain disorder
       5. Hypochondriasis
    2. Theories of dissociative disorders
       1. Dissociative identity disorder
       2. Depersonalization disorder
16. Discuss mood disorders.
    1. Depressive disorders
       1. Major depressive disorder
       2. Dysthymic disorder
    2. Bipolar Disorder
    3. Premenstrual dysphoric disorder
    4. Postpartum depression
17. Discuss anxiety disorders.
    1. Panic disorder
    2. Phobias
    3. Generalized anxiety disorder
    4. Obsessive-compulsive disorder (OCD)
    5. Posttraumatic stress disorder (PTSD)
    6. Acute Stress Disorder
    7. Atypical anxiety disorder
18. Discuss eating disorders.
    1. Anorexia nervosa
    2. Bulimia nervosa
    3. Obesity
19. Discuss personality development and personality disorders.
    1. Borderline personality disorder
    2. Antisocial personality disorder
    3. Narcissistic personality disorder
20. Discuss substance related disorders.
    1. Define chemical dependency/substance abuse
    2. Describe signs that may indicate substance abuse or chemical dependency
    3. Discuss the impact substance abuse has on the client, the family, and society
    4. Discuss how to care for the substance abuse client within the healthcare facility
    5. Discuss commonly abused substances and causes of substance abuse
    6. Define and discuss co-dependency and enabling
    7. Discuss detoxification and rehabilitation
21. Discuss sexual disorders.
    1. Gender identity disorder
22. Discuss cognitive and thought disorders.
    1. Schizophrenia
       1. Paranoid type
       2. Catatonic type
       3. Undifferentiated
    2. Developmentally disabilities
       1. Describe the levels of developmental disability
       2. Identify and discuss common diseases and disorders contributory to developmental disability
23. Discuss care of the suicidal client.
24. Discuss care of clients experiencing sexual, physical, and emotional abuse.

MOA 3040 - Maternity - Child

1. Discuss the history, trends, and government influences in obstetrical care.
2. Discuss the ethical, social, cultural, and legal issues in obstetrical care.
3. Describe fetal development.
4. Discuss the impact pregnancy has on the family unit.
5. Discuss the physiological changes related to pregnancy.
6. Discuss the psychosocial changes related to pregnancy.
7. Discuss prenatal care.
8. Describe the care of women with complications during pregnancy.
9. Describe the care of women whose pregnancy is complicated by age-related concerns.
10. Describe the components of the birth process.
11. Describe assessment of the birth process.
12. Describe the stages and phases of labor.
13. Describe care of the client during normal labor and delivery.
14. Describe care of women with complications during labor and delivery.
15. Describe care associated with cesarean delivery (c-section).
16. Describe care immediately after delivery.
17. Describe changes in maternal anatomy and physiology during the postpartum period.
18. Describe care of the client and family during the postpartum period.
19. Discuss how care of the client is altered during the postpartum period following cesarean delivery.
20. Describe psychological adaptation of the postpartum client.
21. Describe care of the client with complications during the postpartum period.
22. Describe care of the normal newborn.
23. Describe care of the newborn with complication/anomalies.
24. Discuss various types of infant feeding.
25. Discuss the basic principles of growth and development, in relation to both physical and psychosocial changes, across the span of childhood.
26. Identify basic concepts of health promotion in the areas of nutrition and safety.
27. Identify recommended immunization schedules and techniques for administration based upon age.
28. Identify safety principles in administration of medications to pediatric clients.
29. Discuss how care must be altered for the hospitalized child in relation to age and developmental stage.
30. Recognizes the holistic concept of care of critically ill, dying children, and the family.
31. Identify common diseases and/or disorders of childhood in relation to body systems and describes etiology, signs/symptoms, and treatment unique to the pediatric client.
32. Identify common communicable diseases of childhood and describes etiology, signs/symptoms, and treatment.
33. Identify common pediatric emergencies and describes signs/symptoms, and treatment.
34. Identify professional responsibilities of the Medical Assistant related to pediatric clients, including but not limited to:
    1. Legal/Ethical issues
    2. Child abuse/neglect
    3. Guardianship
    4. Community resources

MOA 3050 - Human Diseases & Pharmacology

1. Recognize pathophysiological changes related to disease processes in the care of the adult.
   1. Identify signs and symptoms of diseases related to each body system
   2. Identify diagnostic studies in relation to each body system
   3. Identify treatment modalities as related to diseases
   4. Identify therapeutic and care measures as indicated in the following disorders:
      1. Fluid and Electrolyte Balance Disorders
      2. Neurological Disorders
      3. Sensory Disorders
      4. Respiratory Disorders
      5. Cardiovascular or Peripheral Vascular Disorders
      6. Endocrine Disorders
      7. Gastrointestinal Disorders
      8. Urinary/Renal Disorders
      9. Musculoskeletal Disorders
      10. Integumentary Disorders
      11. Hematologic/Lymphatic Disorders
      12. Cancer
      13. Immune Disorders
      14. Human Immunodeficiency Virus (HIV)/ Autoimmune Deficiency Syndrome (AIDS)
2. Differentiate between pharmacology and drug therapy.
3. Select authoritative sources of drug information.
4. Discuss major drug laws, standards, and the role of the Food and Drug Administration.
5. Describe the main categories of controlled substances in relation to therapeutic use and potential for abuse.
6. Analyze the potential impact of drug costs on drug therapy regimens.
7. Identify and develop basic knowledge of general pharmacokinetics for each body system and/or classification of drugs.
   1. Describe the principles of absorption, distribution, metabolism, and excretion of drugs in the body
   2. List drug-related and client-related variables that affect drug actions
8. Discuss mechanisms and potential effects of drug-drug interactions.
9. Describe major considerations in drug therapy for children, adults, and clients with impaired renal or hepatic function.
10. Discuss general management of drug overdose and toxicity.
11. Identify and have basic knowledge of common drug classifications, drug actions, side effects, adverse effects, client education, and precautions with administration of the following:
    1. Drugs Affecting the Central Nervous System (CNS)
    2. Drugs Affecting the Peripheral Nervous System (PNS)
    3. Drugs used to fight infection
    4. Drugs used to manage pain
    5. Drugs Affecting the Neuromuscular System
    6. Drugs Affecting the Respiratory System
    7. Drugs Affecting the Cardiovascular System
    8. Drugs Affecting the Endocrine System
    9. Drugs Affecting the Gastrointestinal System
    10. Drugs Affecting the Hematopoietic and Immune Systems
    11. Drugs Used in Ophthalmic Conditions
    12. Drugs Used in Dermatologic Conditions

MOA 3060 - Work Based Learning

Upon completion of this course, the student, under the supervision of the instructor, will be able to accomplish the following objectives as assigned by the instructor including, but not limited to the following skills lab competencies. All students must receive a satisfactory evaluation for program completion.

1. Observe HIPPA guidelines in the care of all patients.
2. Effectively and appropriately interact/communicate with all others on the healthcare team.  
3. Assist with general physical examination
4. Assist with specialty examination
5. Assist with surgical interventions (sebaceous cyst removal, toenail removal, colposcopy, cryosurgery, etc.)
6. Review provider’s instructions/plan of care with patients
7. Follow guidelines for sending orders for prescriptions and refills by telephone, fax, or email.
8. Document relevant aspects of patient care in patient record.
9. Operate basic functions of an EHR/EMR.
10. Enter orders into computerized physician order entry (CPOE) system.
11. Dispose of biohazardous materials according to OSHA standards.
12. Identify, document, and report abnormal signs and symptoms.
13. Observe/identify the therapeutic techniques used in the care of psychiatric clients.
14. Identify precautions used with the suicidal client.
15. Identify resources available for the client with a chemical dependency.
16. Assist with crisis intervention as indicated.
17. Assess for and assist with precipitous labor and delivery.
18. Participate in timing uterine contractions.
19. Observe procedures performed in labor room to prepare for delivery.
20. Assist with instructing the client on the proper postpartum care.
21. Observe the psychosocial behavior of the family during the postpartum period.
22. Assist with various types of infant feeding. 
23. Observe and assist parents in bonding techniques.
24. Take and record: temperature, heart rate, respirations and report abnormal values according to facility policy.
25. Weigh and measure infant.
26. Provide care instructions for the normal newborn including but not limited to:
    1. Cord care       
    2. Bath
    3. Transporting infant to client for feeding
    4. Feeding and burping infant (i.e. breast or bottle)
    5. Diaper care
27. Obtain and record vital signs following facility protocol according to the client’s growth and development.
28. Observe safety measures appropriate for growth and development.
29. Assist in assessment of nutritional status and dietary needs specific to the developmental stage.
30. Demonstrate the ability to perform treatments/procedures specific to pediatric clients, including but not limited to:
    1. Specimen collection
    2. Height/weight and plot on growth chart
    3. Administration of medications
    4. Intake and Output
    5. Feedings
    6. Play Therapy
31. Utilize drug information sources to identify correct pediatric dosage, dosage forms, expected local and systemic actions of drugs, and drug side effects.
32. Observe and document child/parent interactions.
33. Adapt client teaching to meet the developmental stage and needs of the child and caregivers.
34. Administer medications per the “Rights” of administration
35. Document accurately the administration of medications given.
36. Safely calculate and/or convert dosages according to prescribed standards.
37. Implement appropriate safety measures as they relate to medication administration.
38. Select and demonstrate appropriate use of equipment/supplies for administration of medications.
39. Obtain a medication history about the client’s use of prescription, over-the-counter (OTC), and social drugs as well as herbal and dietary supplements.
40. Teach clients and family members how to use prescription and over the counter (OTC) drugs safely and effectively.
41. Demonstrate proper handwashing technique prior to medication preparation and before and after client contact.
42. Demonstrate proper handling of medication to prevent contamination.
43. Identify correct landmarks and use correct technique in administering medication.
44. Assess and monitor clients’ conditions in relation to diabetes mellitus and their compliance with prescribed management strategies.
45. Teach parents about recommended immunizations and record keeping.

MOI 0001 - Worker Characteristic

Students will be able to demonstrate knowledge of:

1. Attendance
   1. Attends class as scheduled
   2. Arrives/leaves on time (no tardies)
   3. Notifies instructor prior to or day of being absent.
2. Character
   1. Displays loyalty, honesty, trustworthiness
   2. Displays dependability and reliability
   3. Displays initiative, self-discipline and self-responsibility
   4. Displays self-discipline and performs what is asked of them.
3. Teamwork
   1. Respects the rights of others
   2. Maintains appropriate confidentiality
   3. Is a team worker that is cooperative, mannerly, and appropriately assertive
   4. Displays a customer service attitude
   5. Seeks opportunities for continuous learning from others
4. Appearance
   1. Demonstrates appropriate dress indicative of trade
   2. Demonstrates professional grooming and hygiene
   3. Presents oneself professionally each day
5. Attitude
   1. Displays a positive and professional attitude
   2. Displays self-confidence
   3. Displays high expectations of success in trade
6. Productivity
   1. Follows safety practices
   2. Maintains a neat and clean work area
   3. Follows directions and procedures
   4. Completes assignments in keeping with deadlines
7. Organization Skills
   1. Prioritizes and manages class time.
   2. Demonstrates flexibility in handling change
8. Communications
   1. Displays appropriate nonverbal skills (eye contact, body language).
   2. Displays appropriate listening skills.
   3. Uses appropriate language on a professional level.
9. Cooperation
   1. Displays leadership skills
   2. Appropriately handles criticism, conflicts and complaints.
   3. Demonstrates problem-solving capabilities
   4. Maintains appropriate relationships with instructors and peers
   5. Follows requests of instructor
10. Respect
    1. Engages with cultural and racial diversity in a professional manner
    2. Refrains from engaging in harassment of any kind
    3. Encourages others to avoid harassment

MOI 0002 - Worker Characteristic

Students will be able to demonstrate knowledge of:

1. Attendance
   1. Attends class as scheduled
   2. Arrives/leaves on time (no tardies)
   3. Notifies instructor prior to or day of being absent.
2. Character
   1. Displays loyalty, honesty, trustworthiness
   2. Displays dependability and reliability
   3. Displays initiative, self-discipline and self-responsibility
   4. Displays self-discipline and performs what is asked of them.
3. Teamwork
   1. Respects the rights of others
   2. Maintains appropriate confidentiality
   3. Is a team worker that is cooperative, mannerly, and appropriately assertive
   4. Displays a customer service attitude
   5. Seeks opportunities for continuous learning from others
4. Appearance
   1. Demonstrates appropriate dress indicative of trade
   2. Demonstrates professional grooming and hygiene
   3. Presents oneself professionally each day
5. Attitude
   1. Displays a positive and professional attitude
   2. Displays self-confidence
   3. Displays high expectations of success in trade
6. Productivity
   1. Follows safety practices
   2. Maintains a neat and clean work area
   3. Follows directions and procedures
   4. Completes assignments in keeping with deadlines
7. Organization Skills
   1. Prioritizes and manages class time.
   2. Demonstrates flexibility in handling change
8. Communications
   1. Displays appropriate nonverbal skills (eye contact, body language).
   2. Displays appropriate listening skills.
   3. Uses appropriate language on a professional level
9. Cooperation
   1. Displays leadership skills
   2. Appropriately handles criticism, conflicts and complaints.
   3. Demonstrates problem-solving capabilities
   4. Maintains appropriate relationships with instructors and peers
   5. Follows requests of instructor
10. Respect
    1. Engages with cultural and racial diversity in a professional manner
    2. Refrains from engaging in harassment of any kind
    3. Encourages others to avoid harassment

MOI 1010 - Introduction to Windows

1. Open Microsoft Windows, Word, and Excel
2. Identify the title bar, the menu bar, and the standard and formatting toolbars
3. Use the horizontal ruler
4. Use the status bar and the task bar
5. Use the control menu
6. Use the task pane
7. Save documents
8. Print documents
9. Use the Help feature

MOI 1020 - Microsoft Word

1. Create a letter
2. Create a memorandum
3. Use Word editing and writing tools
4. Create a report
5. Set margins
6. Work with tables
7. Create letterheads and envelopes
8. Create mailing labels 

MOI 1030 - Microsoft Excel

1. Edit, view, and print worksheets
2. Work with formulas and function features
3. Format the contents of cells
4. Change the appearance of worksheets
5. Discover Excel charting features
6. Store exercise files

MOI 1040 - Administrative Procedures

1. Describe the information cycle in a medical office
2. Describe types of medical insurance
3. Identify and properly use the special terms, marks, abbreviations, and symbols used in the various coding systems
4. Complete insurance forms for government programs, Workers’ Compensation, Blue   Cross/Blue Shield, private payers, and managed care
5. Discuss legal and ethical considerations with emphasis on HIPAA Privacy Rule, confidentiality, and fraud related to insurance
6. Discuss various types of RAs/EOBs and the collection process
7. Discuss Electronic Health Records, and why they are needed
8. Describe how to convert paper records to electronic records
9. Describe the use of electronic records in the physician office and the hospital
10. Learn how to prepare a personal health record
11. Hands-on exercises using EHR

MOI 1050 - Anatomy and Terminology

• Understand human diseases and the medical terms pertinent to each
• Have a knowledge of Pharmacology, abbreviations, and surgical laboratory and   diagnostic imaging procedures to round out the understanding of the body systems
• Recognize the common prefixes and suffixes of medical terminology
• Complete medical records that include delivery notes, emergency rooms reports, operative reports, and discharge summaries

MOI 1060 - Billing and Coding

1. Identify 5 steps in the healthcare claim billing and payment cycle
2. Explain the ICD-10 format and locate the correct ICD code
3. Label the primary diagnosis and coexisting conditions
4. Use a five step process to analyze diagnoses and locate the correct ICD-9 CM code
5. Find correct procedure codes using the current CPT book
6. Name the three key factors that influence the selection of Evaluation and Management codes
7. Compare and contrast referral and consultations services
8. Recognize surgical packages and laboratory panels that are codes as single procedures
9. Compare inpatient and outpatient hospital services
10. Code immunizations

MOI 1070 - Office Simulation I

1. Describe the billing cycle in a medical office
2. List various types of health insurance providers
3. Explain the difference between procedure and diagnosis coding
4. Apply basic accounting principles
5. Process insurance claims and explain the importance of clean claims
6. Enter patient demographic and clinical data
7. Know when to use an existing case or create a new case

MOI 1080 - Office Simulation II

1. Enter charges and payments from patients
2. Post deposits, payments, and adjustments from third-party payers
3. Create and print patient statements
4. Create and analyze reports
5. Schedule appointments
6. Understand and explain the various claim forms

MOI 2010 - Externship

1. Familiarize with the appointment book and scheduling
2. Clinical and financial records
3. Filing, faxing, and scanning
4. Ordering supplies
5. Answering the telephone
6. Following OSHA and HIPAA Guidelines
7. Observing Billing and Coding

MLAB 2520 - Clinical Practicum IV

1. Demonstrate the ability to comprehend, apply, analyze and evaluate information relevant to their role as an entry level Medical Laboratory Technician.
2. Demonstrate technical proficiency in all skills necessary to fulfill the role of an entry level Medical Laboratory Technician.
3. Demonstrate personal behavior consistent with professional and employer expectations for the entry level Medical Laboratory Technician.
4. Demonstrate critical thinking skills for inquiry and analysis, assimilation of facts and knowledge, and problem solving.

MWS 0001 - Worker Characteristic

1. Attendance
   1. Attends class as scheduled
   2. Arrives/leaves on time (no tardiness).
   3. Notifies instructor prior to or day of being absent
2. Character
   1. Displays loyalty, honesty, trustworthiness
   2. Displays dependability and reliability
   3. Displays initiative, self-discipline & responsibility
3. Teamwork
   1. Respects the rights of others
   2. Maintains appropriate confidentiality
   3. Team worker that is cooperative, and mannerly
   4. Displays a customer service attitude
4. Appearance
   1. Demonstrates appropriate dress for trade
   2. Demonstrates professional grooming/hygiene
   3. Presents oneself professionally each day
5. Attitude
   1. Displays a positive & professional attitude
   2. Displays self-confidence
   3. Displays high expectations of success in trade
6. Productivity
   1. Follows safety practices
   2. Maintains a neat/clean work area
   3. Follows directions
   4. Completes assignments
7. Organizational Skills
   1. Prioritizes and manages class time
   2. Demonstrates flexibility in handling change
8. Communication
   1. Displays appropriate nonverbal skills
   2. Displays appropriate listening skills
   3. Uses appropriate language on professional level
9. Cooperation
   1. Displays leadership skills
   2. Appropriately handles criticism, conflicts & complaints
   3. Demonstrates problem-solving capabilities
   4. Maintains appropriate relationships with instructors/peers
   5. Follows requests of instructor
10. Respect
    1. Engages with cultural/racial diversity in professional manner
    2. Refrains from engaging in harassment of any kind
    3. Encourages others to avoid harassment

MWS 0002 - Worker Characteristic

A. Attendance

1. Attends class as scheduled
2. Arrives/leaves on time (no tardiness).
3. Notifies instructor prior to or day of being absent

B. Character

1. Displays loyalty, honesty, trustworthiness
2. Displays dependability and reliability
3. Displays initiative, self-discipline & responsibility

C. Teamwork

1. Respects the rights of others
2. Maintains appropriate confidentiality
3. Team worker that is cooperative, and mannerly
4. Displays a customer service attitude

D. Appearance

1. Demonstrates appropriate dress for trade
2. Demonstrates professional grooming/hygiene
3. Presents oneself professionally each day

E. Attitude

1. Displays a positive & professional attitude
2. Displays self-confidence
3. Displays high expectations of success in trade

F. Productivity

1. Follows safety practices
2. Maintains a neat/clean work area
3. Follows directions
4. Completes assignments

G. Organizational Skills

1. Prioritizes and manages class time
2. Demonstrates flexibility in handling change

H. Communication

1. Displays appropriate nonverbal skills
2. Displays appropriate listening skills
3. Uses appropriate language on professional level

I. Cooperation

1. Displays leadership skills
2. Appropriately handles criticism, conflicts & complaints
3. Demonstrates problem-solving capabilities
4. Maintains appropriate relationships with instructors/peers
5. Follows requests of instructor

J. Respect

1. Engages with cultural/racial diversity in professional manner
2. Refrains from engaging in harassment of any kind
3. Encourages others to avoid harassment

MWS 0003 - Worker Characteristic

A. Attendance

1. Attends class as scheduled

2. Arrives/leaves on time (no tardiness).

3. Notifies instructor prior to or day of being absent

B. Character

1. Displays loyalty, honesty, trustworthiness

2. Displays dependability and reliability

3. Displays initiative, self-discipline & responsibility

C. Teamwork

1. Respects the rights of others

2. Maintains appropriate confidentiality

3. Team worker that is cooperative, and mannerly

4. Displays a customer service attitude

D. Appearance

1. Demonstrates appropriate dress for trade

2. Demonstrates professional grooming/hygiene

3. Presents oneself professionally each day

E. Attitude

1. Displays a positive & professional attitude

2. Displays self-confidence

3. Displays high expectations of success in trade

F. Productivity

1. Follows safety practices

2. Maintains a neat/clean work area

3. Follows directions

4. Completes assignments

G. Organizational Skills

1. Prioritizes and manages class time

2. Demonstrates flexibility in handling change

H. Communication

1. Displays appropriate nonverbal skills 

2. Displays appropriate listening skills

3. Uses appropriate language on professional level

I. Cooperation

1. Displays leadership skills

2. Appropriately handles criticism, conflicts & complaints

3. Demonstrates problem-solving capabilities

4. Maintains appropriate relationships with instructors/peers

5. Follows requests of instructor

J. Respect

1. Engages with cultural/racial diversity in professional manner

2. Refrains from engaging in harassment of any kind

3. Encourages others to avoid harassment

MWS 1005 - Technology Foundations

• Efficiently and accurately solve basic mathematical operations dealing with whole numbers, fractions, decimals, and percent.
• Apply basic mathematical operations to administrative office technology.
• Read, analyze, and interpret graphs.
• Apply basic graphing principals to administrative office technology.
• Apply basic communication skills to administrative office technology.
• Accurately read technical passages for information.

MWS 1010 - Orientation and Safety

Upon completion of this module, you will be able to

1. Explain the idea of a safety culture and its importance in the construction crafts.
2. Identify causes of accidents and the impact of accident costs.
3. Explain the role of OSHA in job-site safety.
4. Explain OSHA’s General Duty Clause and 1926 CFR Subpart C.
5. Recognize hazard recognition and risk assessment techniques.
6. Explain fall protection, ladder, stair, and scaffold procedures and requirements.
7. Identify struck-by hazards and demonstrate safe working procedures and requirements.
8. Identify caught-in-between hazards and demonstrate safe working procedures and requirements.
9. Define safe work procedures to use around electrical hazards.
10. Demonstrate the use and care of appropriate personal protective equipment (PPE).
11. Explain the importance of hazard communications (HazCom) and material safety data sheets (MSDSs).
12. Identify other construction hazards on your job site, including hazardous material exposures, environmental elements, welding and cutting hazards, confined spaces, and fires.
13. Inspect PPE to determine if it is safe to use (PPE should include safety goggles, hard hat, gloves, safety harness, and safety shoes).
14. Properly don and remove PPE (safety goggles, hard hat, and personal fall protection).
15. Demonstrate safe lifting procedures.
16. Set up an extension ladder properly.
17. Demonstrate three-point contact on a ladder.

MWS 1020 - Basic & Core Information

1. Interpret information and instructions presented in both verbal and written form.
2. Communicate effectively in on-the-job situations using verbal and written skills.
3. Communicate effectively on the job using electronic communication devices.
4. Fill out a work-related form supplied by your instructor.
5. Read instructions for how to properly don a safety harness, and orally instruct another person to don the apparatus.
6. Perform a given task after listening to oral instructions.

MWS 1030 - Trade Orientation

1. Describe the types of work performed by millwrights
2. Identify career opportunities available to millwrights
3. Explain the purpose and objectives of an apprentice training program
4. Explain the responsibilities of a millwright
5. Explain the importance of safety in relation to millwrights
6. Explain the role of NCCER in the training process

MWS 1040 - Millwright Hand Tools

1. Explain the purpose of each of the tools commonly used by millwrights
2. Explain how to maintain each of the tools used by millwrights
3. Demonstrate the proper use of selected millwright tools
   1. Under the supervision of the instructor, the trainee should be able to demonstrate the use and care of the following millwright hand tools:

• Strap wrench/chain wrenches      • Spanner wrenches

• Taper gauges                                • Pipe and tubing cutters

•Honing stones                                • Putty knives/scrapers

• Drift pins                                        • Diagonal cutters

• Tin snips                                        • Taps and dies

• Thread gauges                              • Scribers

• Tension meters                              • Sheave gauges

• Cylinder hones                               • Gear pullers

• Packing pullers                              • Reamers

• Inspection mirrors                          • Retaining ring pliers

• Spiral screw extractors                  • Tap extractors

• Mallets                                           • Alignment pins

MWS 1050 - Fasteners Anchors

1. Identify and explain the use of threaded fasteners.
2. Identify and explain the use of non-threaded fasteners.
3. Identify and explain the use of anchors.
4. Select the correct fasteners and anchors for given applications.
5. Install fasteners and anchors.

• Install threaded fasteners.
• Install non-threaded fasteners.
• Install fasteners in hardened concrete.
• Tighten bolts in sequence using proper torque.

MWS 1060 - Basic Layout

1. Identify layout tools and explain their uses.
2. Lay out base lines using the arc method.
3. Lay out base lines using the 3-4-5 method.
4. Scribe straight lines.
5. Scribe perpendicular lines to base lines using a square.
6. Scribe perpendicular lines to an edge using a combination square.
7. Scribe angled lines using a combination square and a protractor.
8. Scribe circles using dividers and trammel points.
9. Scribe perpendicular lines from base lines using dividers and reference points.
10. Bisect lines using dividers.
11. Divide a line into equal parts.
12. Divide a circle into equal parts.
13. Lay out equipment locations.

MWS 1070 - Gaskets and O-Rings

1. Identify the various types of gaskets and explain their uses.
2. Identify the various types of gasket materials and explain their applications.
3. Lay out, cut, and install a flange gasket and bolts.
4. Cut the bolt holes.
5. Tighten the flange bolts.
6. Describe the use of O-rings.
7. Explain the importance of selecting the correct O-ring for an application.
8. Select an O-ring for a given application and install it.
9. Perform a takeoff from a flange for a gasket.