All Courses

RESP 2457 - Clinical Practice - 3

1. Demonstrate competency in neonatal and pediatric respiratory care modalities.
2. Setup and monitor a neonatal and pediatric patient on mechanical ventilation.
3. Demonstrate competency in all previously learned skills. 

RESP 2458 - Comprehensive Review - 2

1. Demonstrate effective problem solving during health-related scenarios.
2. Effectively communicate appropriate clinical information.
3. Utilize efficient time-management skills while navigating through problem-based scenarios.

RESP 2459 - Intensive Care Practicum - 2

1. Complete a pediatric patient-ventilator assessment.
2. Perform an oral intubation in an operating suite.
3. Develop workplace skills related to time management and giving and receiving report.  

RESP 2460 - Fundamentals of Respiratory Care - 3

1. Evaluate patient data to determine the patient’s readiness to wean from the mechanical ventilator.
2. Explain the various techniques used in the industry to wean and remove patients from mechanical ventilation.
3. Evaluate the graphics of mechanical ventilation to identify potential problems and recommend strategies to correct any identified problems.
4. Institute non-invasive ventilation and make modifications in the ventilator settings based on patient assessment.

RESP 2465 - Critical Care Practice - 2

1. Complete competency in adult patient ventilator skills.
2. Set up and monitor a neonatal mechanical ventilator and other therapeutic interventions.
3. Initiate non-invasive ventilation and make modifications in the settings based on patient assessment.

RESP 2480 - Special Projects

1. Describe pharmacologic management of pulmonary hypertension.
2. Identify indications for non-invasive ventilation.
3. Describe strategies for smoking cessation to diverse populations.

RESP 2499 - Clinical Internship - 2

1. Demonstrate critical thinking and analysis skills.
2. Correctly and safely perform invasive procedures.
3. Demonstrate competency in the American Heart Association’s standards for Advanced Cardiac Life Support.

RESP 2690 - Special Topics in Respiratory Care

1. Demonstrate knowledge of ethical, legal and standards of professional respiratory care practice.
2. Demonstrate knowledge of effective communication including information technology.
3. Identify caring interventions that incorporate principles of dignity, diversity, safety and knowledge.

RHT 0001 - Worker Characteristic

Develop essential employability skills and worker characteristics:

A. Attendance

1. Attends class as scheduled.
2. Arrives/leaves on time (no tardies).
3. Notifies instructor prior to or day of being absent.

B. Character

1. Displays loyalty, honesty, trustworthiness.
2. Displays dependability and reliability.
3. Displays initiative, self-discipline and self-responsibility.
4. Displays self-discipline and performs what is asked of them.

C. Teamwork

1. Respects the rights of others.
2. Maintains appropriate confidentiality.
3. As a team worker that is cooperative, mannerly, and appropriately assertive.
4. Displays a customer service attitude.
5. Seeks opportunities for continuous learning from others.

D. Appearance

1. Demonstrates appropriate dress indicative of trade.
2. Demonstrates professional grooming and hygiene.
3. Presents oneself professionally each day.

E. Attitude

1. Displays a positive and professional attitude.
2. Displays self-confidence.
3. Displays high expectations of success in trade.

F. Productivity

1. Follows safety practices.
2. Maintains a neat and clean work area.
3. Follows directions and procedures.
4. Completes assignments in keeping with deadlines.

G. Organization Skills

1. Prioritizes and manages class time.
2. Demonstrates flexibility in handling change.

H. Communications

1. Displays appropriate nonverbal skills (eye contact, body language).
2. Displays appropriate listening skills.
3. Uses appropriate language on a professional level.

I. Cooperation

1. Displays leadership skills.
2. Appropriately handles criticism, conflicts and complaints.
3. Demonstrates problem-solving capabilities.
4. Maintains appropriate relationships with instructors and peers.
5. Follows requests of instructor.

J. Respect

1. Engages with cultural and racial diversity in a professional manner.
2. Refrains from engaging in harassment of any kind.
3. Encourages others to avoid harassment.

RHT 0002 - Worker Characteristic

Develop essential employability skills and worker characteristics:

A. Attendance

1. Attends class as scheduled.
2. Arrives/leaves on time (no tardies).
3. Notifies instructor prior to or day of being absent.

B. Character

1. Displays loyalty, honesty, trustworthiness.
2. Displays dependability and reliability.
3. Displays initiative, self-discipline and self-responsibility.
4. Displays self-discipline and performs what is asked of them.

C. Teamwork

1. Respects the rights of others.
2. Maintains appropriate confidentiality.
3. As a team worker that is cooperative, mannerly, and appropriately assertive.
4. Displays a customer service attitude.
5. Seeks opportunities for continuous learning from others.

D. Appearance

1. Demonstrates appropriate dress indicative of trade.
2. Demonstrates professional grooming and hygiene.
3. Presents oneself professionally each day.

E. Attitude

1. Displays a positive and professional attitude.
2. Displays self-confidence.
3. Displays high expectations of success in trade.

F. Productivity

1. Follows safety practices.
2. Maintains a neat and clean work area.
3. Follows directions and procedures.
4. Completes assignments in keeping with deadlines.

G. Organization Skills

1. Prioritizes and manages class time.
2. Demonstrates flexibility in handling change.

H. Communications

1. Displays appropriate nonverbal skills (eye contact, body language).
2. Displays appropriate listening skills.
3. Uses appropriate language on a professional level.

I. Cooperation

1. Displays leadership skills.
2. Appropriately handles criticism, conflicts and complaints.
3. Demonstrates problem-solving capabilities.
4. Maintains appropriate relationships with instructors and peers.
5. Follows requests of instructor.

J. Respect

1. Engages with cultural and racial diversity in a professional manner.
2. Refrains from engaging in harassment of any kind.
3. Encourages others to avoid harassment.

RHT 0003 - Worker Characteristic

Develop essential employability skills and worker characteristics:

A. Attendance

1. Attends class as scheduled.
2. Arrives/leaves on time (no tardies).
3. Notifies instructor prior to or day of being absent.

B. Character

1. Displays loyalty, honesty, trustworthiness.
2. Displays dependability and reliability.
3. Displays initiative, self-discipline and self-responsibility.
4. Displays self-discipline and performs what is asked of them.

C. Teamwork

1. Respects the rights of others.
2. Maintains appropriate confidentiality.
3. As a team worker that is cooperative, mannerly, and appropriately assertive.
4. Displays a customer service attitude.
5. Seeks opportunities for continuous learning from others.

D. Appearance

1. Demonstrates appropriate dress indicative of trade.
2. Demonstrates professional grooming and hygiene.
3. Presents oneself professionally each day.

E. Attitude

1. Displays a positive and professional attitude.
2. Displays self-confidence.
3. Displays high expectations of success in trade.

F. Productivity

1. Follows safety practices.
2. Maintains a neat and clean work area.
3. Follows directions and procedures.
4. Completes assignments in keeping with deadlines.

G. Organization Skills

1. Prioritizes and manages class time.
2. Demonstrates flexibility in handling change.

H. Communications

1. Displays appropriate nonverbal skills (eye contact, body language).
2. Displays appropriate listening skills.
3. Uses appropriate language on a professional level.

I. Cooperation

1. Displays leadership skills.
2. Appropriately handles criticism, conflicts and complaints.
3. Demonstrates problem-solving capabilities.
4. Maintains appropriate relationships with instructors and peers.
5. Follows requests of instructor.

J. Respect

1. Engages with cultural and racial diversity in a professional manner.
2. Refrains from engaging in harassment of any kind.
3. Encourages others to avoid harassment.

RHT 1010 - Orientation - Retail

1. Familiarize the student with the rules and regulations of the College of Applied Technology.
2. Familiarize the student with the rules and regulations of the Retail, Hospitality and Tourism Technology Program.
3. Familiarize the student with the safety aspects of working with office equipment, computers and peripheral devices.
4. Familiarize the student with the safety aspects of the College of Applied Technology campus.

RHT 1011 - Technology Foundations

Students will be able to demonstrate knowledge of:

Reading

• Reading material such as workplace documents such as messages, emails, letters, directions, signs, bulletins, manuals, policies, contracts, and regulations.
• Using the information read to make job-related decisions and solve problems.
• Identify correct meaning of a word when the word is defined in the reading.
• Identify correct meaning of a word based on how the word is used in passage.
• Identify acronyms, jargons or technical terms that are defined in passage.
• Identify purposes, main idea and/or topics in messages.
• Identify details that support topics in messages.
• Identify needed actions from messages.
• Identify steps, and sub steps, in a set of directions.
• Read/Follow instructions/directions in correct order.
• Read/Follow instructions/directions that include if-then-else statements.
• Read/Follow instructions/directions that include maps, diagrams or floor plans.
• Identify cause and effect in directions.
• Solve problems from troubleshooting directions using cases and effects.
• Apply general reading strategies for reading directions.
• Find information in indexes, tables of contents, and glossaries.

Basic Writing

• Produce writing that consists of complete sentences.
• Exhibit organization of thoughts and ideas.
• Develop writing using proper sentence parts/parts of speech and sentence structure.
• Use punctuation and capitalization appropriately.
• Demonstrate proper use of plural forms for names, compound words and numbers.
• Identify verb tenses and demonstrate using them properly.
• Identify adjectives and adverbs and demonstrate using them properly.
• Identify commonly misspelled words.
• Proofread and edit writing.
• Write structurally, grammatically, and mechanically correct sentences.
• Demonstrate the phases of writing including draft, revision, and final copy.
• Construct an easy-to-follow, logical progression of ideas and information.

Graphic Literacy

• Read, review and interpret simple to more complex graphs, charts (bar, line, & pie), and tables.
• Identify trends and patterns in graphs, charts and/or tables; and locate information in graphs, charts and/or tables.
• Read and interpret blueprints, schematic drawings, diagrams, specifications, and/or work orders/ticketing systems.
• Read and understand various equipment gauges, valves, levels, dials, dashboards, etc. for operation monitoring.
• Follow and understand checklists.
• Practice visualization to imagine how something will look after it is moved around or when its parts are moved, rearranged, or newly assembled.
• Demonstrate an understanding of data relationships and comparing trends - variables, dependency, creating summaries, etc.
• Draw conclusions and/or apply data from graphs, charts, and/or tables to specific situations.
• Evaluate information/data to determine compliance with standards.
• Making decisions and solving problems by analyzing information/data and evaluating results.
• Ability to concentrate on a task over time without being distracted.

Applied Mathematics

• Efficiently and accurately solve basic mathematical operations dealing with whole numbers, fractions, decimals and percentages.
• Convert between fractions, decimals, and percentages.
• Apply basic mathematical operations to applied mathematical situations.
• Apply basic graphing and statistical principals to a technical field.
• Efficiently and accurately solve basic algebraic methods and operations.
• Calculate one- and two-step conversions.
• Calculate averages, simple ratios, proportions and rates using whole numbers and decimals.
• Locate and use appropriate formulas.
• Calculate using mixed units.
• Calculate perimeter and areas of basic shapes.
• Calculate percentage discounts or markups.
• Decide what information, calculations, or unit conversions to use to find the answer to a problem.
• Identify where a mistake occurred in a calculation.
• Solve problems that require mathematical operations using mixed units - ie. 6 feet 2 inches.
• Conversions between standard and metric measurements.
• Able to work multiplication and division with ease. 
• Calculate volume of basic shapes.

RHT 1020 - Computer Applications - Retail

1. Understand Computing Fundamentals
2. Learn how to access the features and functions of operating systems
3. Be able to identify different connectors and ports of a computer
4. Examine the different types of computers and their hardware
5. Define service subscription and contract requirements regarding telephone, data, and cellular networks
6. Learn how to configure and use voice mail
7. Be able to manage mobile data usage
8. Use an operating system to find, move, open, and manage files
9. Be able to navigate a directory
10. Share files with other users using safe computer practices
11. Install and configure software and various operating systems
12. Be able to use messaging applications
13. Create and use cloud accounts
14. Identify the need for security and describe risks presented by viruses, malware, hijacking browsers, social engineering, and phishing
15. Understand how to use anti-virus software
16. Learn basic troubleshooting techniques
17. List the types of equipment that can be categorized as “peripheral devices”
18. Describe the difference between operating system software and application software
19. Demonstrate that you can use a search engine to locate information on the Web.
20. Know how the e-mail system works

RHT 1030 - Retail Industry Fundamentals

1. Learn about the Business of Retail
   1. Contribute to the retail business model by learning about basic financial concepts.
   2. Describe how retail businesses are organized and how the various functional areas contribute to the whole.
   3. Describe how rules and regulations are designed to protect customers, employees, and the company.
2. Learn about Customer Service
   1. Build customer trust and loyalty by delivering on the brand promise.
   2. Engage customers by asking questions, listening carefully, and using appropriate resources, tools and technologies to identify their needs and meet or exceed their expectations.
   3. Enhance sales and the customer experience using knowledge about products, services and policies.
3. Understand Sales and Merchandising
   1. Drive sales using selling techniques in an omni-channel retail environment.
   2. Influence customers’ buying behavior by promoting products and services in accordance with current merchandising standards.
   3. Maintain an awareness of personal and department or store sales goals.
4. Develop Professionalism and Career Fundamentals
   1. Demonstrate personal accountability as a productive retail employee by exhibiting integrity, using time management skills, being collaborative, building relationships, taking pride and initiative in work, and achieving individual goals.
   2. Enhance personal effectiveness by understanding the value of training, focusing on professional development, and showing motivation to learn.
   3. Make a positive impression for the desired job by taking pride in your appearance, being punctual and reliable, displaying a positive attitude, and interacting professionally always.
5. Enter and Advance in a Retail Career
   1. Develop an understanding of career paths within the retail industry.
   2. Prepare for interviews by researching the job opening and employer to identify questions to ask and decide about dress and appearance.
   3. Succeed in interviews by using interview skills and techniques effectively and following up to demonstrate readiness for the opening and secure an offer.

RHT 1041 - Customer Service & Sales

A. Learn About Products and Services 

1. Seek out and participate in training opportunities to support products, services and to further develop customer service skills. 

2. Remain current regarding products, services, and industry standards. 

3. Test or sample products and services to build recommendations for customers. 

4. Research and review relevant data on competitors’ products and/or services. 

5. Arrange service recovery and handle service failures. 

B. Assess and Meet Customer Needs 

1. Greet and engage the customer in a personal and professional manner. 

2. Assess the customer’s needs while determining the customer’s knowledge of products or services to promote customer loyalty. 

3. Listen attentively and respond effectively to customers’ comments and questions. 

4. Identify the customer’s budget through active listening. 

5. Use customer feedback to improve customer satisfaction. 

C. Educate Customers 

1. Explain levels of product or service value to customers in a way that is relevant to their needs. 

2. Recommend comprehensive solutions, products, services, and related items based on customer needs. 

3. Educate customer about service policies and related resources (e.g., returns, warranties, guarantees, service plans, support plans, instruction). 

4. Know when to ask for help, support, and advice 

RHT 1051 - Advanced Customer Service and Sales

A. Prepare for Selling 

1. Become knowledgeable of sales goals, their implications, and how they are based on current and past performance. 

2. Support development and execution of a strategy for selling products and/or services. 

3. Understand the need to serve as an expert regarding relevant company and industry pricing strategies, company policy, regulatory compliance, product knowledge, and company services. 

4. Identify needs and characteristics of customers within a target market and customize a sales approach. 

B. Gain Customer Commitment and Close Sale 

1. Listen and/or observe customer for verbal or non-verbal cues indicating purchase intent. 

2. Identify and suggest additional products and services to a customer that complement the sale. 

3. Discuss specifics of a sale (e.g., delivery and/or installation date, financing, warranties, and product protection plan). 

4. Confirm sale information with a customer. 

5. Complete sales transaction with a customer. 

C. Develop and Implement a Sales Follow-Up Plan 

1. Follow up with customers regarding suggestions for future purchases. 

2. Suggest alternative products/services in lieu of return. 

3. Evaluate the effectiveness of sales and marketing strategies and takes appropriate action. 

4. Evaluate the effectiveness of merchandising plans and takes appropriate action. 

RHT 2010 - Orientation - Hospitaility & Tourism

1. Familiarize the student with the rules and regulations of the College of Applied Technology.
2. Familiarize the student with the rules and regulations of the Retail, Hospitality and Tourism Technology Program.
3. Familiarize the student with the safety aspects of working with office equipment, computers and peripheral devices.
4. Familiarize the student with the safety aspects of the College of Applied Technology campus.

RHT 2020 - Computer Applications - Hospitality and Tourism

A. Understand Computing Fundamentals

1. Learn how to access the features and functions of operating systems

2. Be able to identify different connectors and ports of a computer

3. Examine the different types of computers and their hardware

4. Define service subscription and contract requirements regarding telephone, data, and cellular networks

5. Learn how to configure and use voice mail

6. Be able to manage mobile data usage

7. Use an operating system to find, move, open, and manage files

8. Be able to navigate a directory 

9. Share files with other users using safe computer practices

10. Install and configure software and various operating systems

11. Be able to use messaging applications

12. Create and use cloud accounts

13. Identify the need for security and describe risks presented by viruses, malware, hijacking browsers, social engineering, and phishing

14. Understand how to use anti-virus software

15. Learn basic troubleshooting techniques

16. List the types of equipment that can be categorized as “peripheral devices”

17. Describe the difference between operating system software and application software

18. Demonstrate that you can use a search engine to locate information on the Web.

19. Know how the e-mail system works

RHT 2030 - Hospitality and Tourism Fundamentals

A. Introduction to Hospitality and Tourism

1. Describe the changes hospitality and tourism have experienced in modern times. 

2. Explain how hospitality and tourism depend on one another for success. 

3. Describe the social impact of global travel and business on hospitality and tourism. 

4. Describe the scope of industry services available for today’s traveler. 

5. Explain the need for respect and value for all guests by the hospitality and tourism industry. 

6. Explain the purpose of quality guest service in the hospitality and tourism industry. 

7. Identify the types of hotels available to hospitality and tourism guests. 

8. Identify the career options available to a person seeking to build a career in hospitality and tourism. 

9. Identify the type of person found working in the hospitality and tourism industry. 

10. Identify the importance of expertise building through on-the-job experience. 

11. Identify the type of potential careers available in the hospitality and tourism industry. 

12. Explain the various career paths available in the hospitality and tourism industry. 

13. Explain the role of the hospitality professional. 

14. Explain the skills and responsibilities of a guest service professional. 

15. Understand how to build a successful resume or portfolio. 

16. Identify the steps required during the interview process. 

17. Explain the importance of ethics in the workplace. 

18. Identify the ways to build positive self-esteem. 

B. Hospitality Soft Skills

1. Identify the tasks performed during pre-arrival, arrival, occupancy, and departure stages of the guest cycle. 

2. Identify how a seamless guest experience is managed by employees and the property. 

3. Identify how the emotional engagement of guests is influenced by each stage of the guest cycle. 

4. Explain how to determine guests’ wants and needs to meet and exceed expectations with the global traveling public.

5. Identify the reason for encouraging repeat guest business. 

6. Identify the stages of the guest experience cycle and the activities associated with each stage. 

7. Identify the purpose for providing seamless guest experiences. 

8. Identify the components used in above-and-beyond guest service. 

9. Explain the role of guest recovery during the handling of guest complaints, issues, or problems. 

10. Explain how and why guest satisfaction measurements help a business to run smoothly and profitably. 

11. Identity the need for protecting the guest’s right to privacy. 

12. Identity the need for protect guests against identity theft and fraud. 

13. Explain the financial transactions that occur during the guest cycle. 

14. Identify the type of sensitive guest information at risk during a financial transaction. 

15. Identify the financial processes used to protect guest privacy. 

16. Explain the financial purpose of an employee code of conduct. 

17. Identify the financial opportunities for employees to influence guest spending during the guest cycle. 

18. Identify the purpose of implementing effective communication systems. 

19. Explain the role of tact and diplomacy in effective communication. 

20. Identify the various forms of communication. 

21. Explain the reasons for communicating clearly and effectively with guests. 

22. Explain the effect of verbal and nonverbal communication on guests and co-workers. 

23. Explain the importance of office etiquette to the hospitality and tourism industry. 

24. Identify the rules of written and electronic communication skills. 

25. Identify the seven barriers to effective communication. 

26. Identify the purpose of interdepartmental communication methods. 

27. Identify the purpose of a Comm Center in hospitality and tourism operations. 

C. Operational Areas

1. Identify the responsibilities of the front office and the front desk along with the role each plays with guests. 

2. Explain the structure of the rooms division and the two departments assigned to the division. 

3. Identify the categories under which the front office manager’s responsibilities fall. 

4. Identify the job positions that report through the front office. 

5. Identify the additional areas of responsibility typically performed by the front desk or front office employees. 

6. Describe the key functions of the front desk operation and the nine steps of the registration cycle. 

7. Identify the financial processes, and when each should occur, during the financial reporting cycle. 

8. Explain the need for performance standards for front desk and front office employees. 

9. Identify the types of room rate systems used by hotels. 

10. Identify the scope of responsibilities handled by the housekeeping department. 

11. Identify the functions and responsibilities of the executive housekeeper along with how to apply productivity and performance standards to housekeeping positions. 

12. Identify the correct process for guestroom cleaning, room inspections, and reporting of maintenance issues. 

13. Identify job positions reporting to the executive housekeeper. 

14. Describe how to calculate, track, order, and issue recycled and non-recyclable inventory items to maintain par numbers. 

15. Identify the formulas used to manage housekeeping inventories and the purpose of each. 

16. Identify par levels and the role of the laundry cycle in storing, issuing, and tracking for the linen inventory. 

17. Identify common green practices used by the housekeeping department. 

18. Identify the role of the facilities management department at a hotel. 

19. Identify the responsibilities of the facilities management department. 

20. Identify the primary responsibilities of the chief engineer in overseeing the operation of the facilities management department 

21. Explain the importance of a well-maintained property for both the interior and exterior spaces. 

22. Explain the purpose of facilities management regularly scheduling and performing preventive maintenance, routine inspections, and manufacturer-recommended maintenance on systems, equipment, and other high-cost items. 

23. Identify the process for reporting, completing, and tracking repairs by the facilities management department 

24. Identify the role of year-round routine maintenance for grounds, landscaping, high-traffic guest areas, and snow clearing. 

25. Discuss the four key planning areas for an emergency preparedness plan along with the role of maintaining emergency backup systems at a hotel. 

26. Identify the three E’s of green initiatives and most common green practices that fall under the facilities management department. 

27. Identify the restaurant industry’s position as a major source of jobs in the U.S. 

28. Identify the purpose for type of service, menu options, and cost in each of the five main categories of food service outlets. 

29. Explain the guest and employee segments of the food and beverage guest cycle. 

30. Explain the need for implementing, and consistently using, financial controls for labor costs, food costs, menu pricing, and cash control in a food and beverage operation. 

31. Identify the ADA requirements that typically affect a food and beverage operation. 

32. Identify the purpose of safety and sanitation in food service operations and the need for a written Sanitation Risk Management (SRM) program such as HACCP. 

33. Identify the four main styles of table service and the purpose of each. 

34. Explain the goal of providing excellent food to food service operations. 

35. Identify the need for responsible beverage operations, the role of a dram law, and liabilities, legalities, and responsibilities servers, bartenders, restaurants, bars, lounges, and other beverage service providers face when serving alcohol. 

36. Explain the role of banquets, catering, and special events in food and beverage operations. 

37. Identify the ten most common green practices used by food and beverage facilities. 

38. Identify the purpose of resorts, cruise lines, recreational vehicles, and tent camping in the hospitality and tourism industry. 

39. Identify the types of resorts and the target guest markets attracted to each type. 

40. Identify the role of cruise ships in the hospitality and tourism industry, the types of ships, and the target guest market for each type. 

41. Identify the role of recreational vehicles (RVs) and tent camping in the hospitality and tourism industry, the type of RVs available, and the target guest market for both RVs and tent camping travel. 

42. Explain the purpose of using internal resources for sources of guest experiences and the purpose of building strong partnerships with outside businesses, agencies, and other sources for guest activities. 

43. Identify the financial goal of a hotel or lodging property. 

44. Identify the key difference between a revenue center and a cost center along with the areas belonging to each. 

45. Identify the steps required to complete a night audit and the role of the night auditor in the process. 

46. Identify the purpose of the occupancy percentage (OP), average daily rate (ADR), and revenue per available room (RevPAR) as key night audit calculations. 

47. Explain the purpose of calculating the yield statistic each day and the reason for comparing it to the occupancy percentage. 

48. Identify green practices which will reduce a hotel’s carbon footprint and also reduce operating costs. 

D. Sales and Marketing

1. Identify the marketing activities used in the hospitality and tourism industry; know the difference between marketing and advertising. 

2. Identify the role of marketing in the hospitality and tourism industry and the purpose of measuring return on investment (ROI) for all marketing efforts. 

3. Identify the four Ps of marketing and the role of each in the development of a marketing plan. 

4. Identify the purpose of analyzing market segments when deciding which target market to focus on when build a marketing plan, strategy, and message. 

5. Explain the use of demographics and psychographics in researching and positioning products for specific market segments or target markets. 

6. Identify the purpose of communicating marketing messages to guests. 

7. Explain the role of ethics and ethical practices in hospitality and tourism marketing. 

8. Explain the purpose of implementing green practices as part of the marketing plan, strategy, or message. 

9. Identify the role of sales in the hospitality and tourism industry. 

10. Identify the key objectives and various tasks of a hospitality and tourism sales department. 

11. Identify the structure and positions found in a hospitality and tourism sales department. 

12. Explain the responsibilities of a hospitality and tourism sales professional. 

13. Identify the purpose of prospecting and the role of the Internet, networking, relationship building, strategic alliances, and referrals in hospitality and tourism sales. 

14. Identify the types of sales, the purpose of upgrading sales, and the role of specialty sales in hospitality and tourism. 

E. Safety & Security

1. Identify the purpose of maintaining a safe, healthy environment for guests and employees. 

2. Identify the role of occupational safety and the purpose of a job safety analysis report in providing safe work conditions to employees. 

3. Explain the risk management process and the use of the 14 elements of a health and safety program in the workplace. 

4. Identify the role of the Occupational Safety and Health Administration (OSHA) in ensuring a safe and healthy work environment for all American workers by overseeing Hazardous Materials Communication (HazCom) Standards. 

5. Identify the safety policies and procedures regarding operational safety for slips, trip, and falls along with fire safety and safe lifting. 

6. Explain the role of security in protecting people and property during criminal, severe weather, and emergency situations. 

7. Identify the security functions of providing reasonable care under the innkeepers laws requiring hotels to provide travelers with a safe haven at night. 

8. Identify the roles of a hotel’s security officers and managers in protecting people and property. 

9. Describe the role of security in maintaining control over both metal and electronic key systems for a property. 

10. Identify the types of emergencies common during daily operations that are handled by the security team. 

11. Identify the role of emergency preparedness to guarantee an emergency response plan is in place for a variety of potentially life-threatening emergency situations. 

RHT 2040 - Hospitality and Tourism Operations

A. Introduction to Leadership and Management

1. List the advantages and disadvantages of a career in hospitality and tourism, and list the benefits for choosing a career in this industry 

2. Describe segments of the hospitality and tourism industry and explain the process for selecting an industry segment in which to work. 

3. Identify the types of leadership positions available in the hospitality and tourism industry. 

4. Identify traits of effective leaders. 

5. Define traditional management styles. 

6. Explain the importance of varying your leadership style in response to organizational needs. 

7. Identify 21st century leadership styles. 

8. Identify why leaders must create leadership development goals and a path for meeting those goals. 

9. Define power and empowerment and describe how these concepts tend to play out in centralized and decentralized organizations. 

10. Explain the need for respect and value for diversity in the hospitality and tourism industry. 

11. Describe how managers can lead employees to meet the needs of global guest audiences. 

12. Analyze the challenges and opportunities in welcoming diverse cultures to your property. 

B. Hospitality Leadership Skills

1. Identify the leadership skills and processes that lead to a seamless guest cycle. 

2. Describe how employee empowerment contributes to effective guest recovery. 

3. Explain how problem solving contributes to leadership processes in hospitality and tourism. 

4. Describe why modeling inclusive behavior is an important skill for hospitality and tourism managers. 

5. Identify how managers should apply property standards to the guest experience. 

6. Identify the role of Guest Service Measurement (GSM) in managing the guest experience. 

7. Explain how a manager leads a GOLD guest service team. 

8. Objective/Competency 

9. Describe the benefits of green practices and the role hospitality and tourism managers play in implementing them. 

10. Describe the purpose of a mission statement. 

11. Explain the importance of communicating the purpose and role of their job positions to employees. 

12. Identify the steps involved in setting performance goals and ensuring that employee performance meets property standards. 

13. Describe proper workplace etiquette for listening, speaking, and writing. 

14. Explain communication strategies that can help managers deal with difficult employees. 

15. Review the sources of conflict and describe basic strategies that can be used to manage conflict. 

16. Define different aspects of guest communication. 

17. Explain why media training for leaders in hospitality and tourism is necessary. 

C. Operational Leadership

1. Identify the key duties and responsibilities of the front office manager. 

2. Identify the reports attached to the night audit process. 

3. Describe how labor costs are managed by the front office. 

4. Explain the role of job descriptions and specifications in measuring employee performance. 

5. Summarize the role of the front desk in selling to guests. 

6. Identify green practices that can be initiated and implemented by the front office. 

7. Identify which positions report to the executive housekeeper. 

8. Identify the duties and responsibilities of the executive housekeeper. 

9. Explain how the housekeeping department manages the budget process. 

10. Identify methods housekeeping management can implement to control labor and linen expenses. 

11. Describe how the executive housekeeper develops, communicates, and monitors performance standards for housekeeping staff. 

12. Objective/Competency 

13. Explain how the training of housekeeping staff is conducted. 

14. Discuss housekeeping management’s role in promoting sustainable green practices. 

15. Summarize the duties and responsibilities of the chief engineer. 

16. Analyze how ADA improvements affect the budgetary process. 

17. Identify various measures facilities managers can take to manage and conserve energy. 

18. Describe common emergency systems and their associated maintenance procedures. 

19. Explain the benefits of using green building materials. 

20. Identify ways the facilities management team can reduce a property’s carbon footprint. 

D. Managing Food and Beverage Operations 

1. Identify the organizational structures of various food and beverage operations and describe how restaurants attract and retain staff. 

2. Explain the steps involved in menu planning and menu design and explain the value of periodic menu evaluation. 

3. Describe procedures and issues involved with purchasing, receiving, storing, issuing, and controlling food and beverage operation supplies and equipment. 

4. Describe the process of planning the design and choosing the décor of food and beverage operations and summarize the cleaning process. 

5. Describe the critical role of food sanitation in food and beverage operations, and outline workplace safety responsibilities of managers. 

6. Discuss labor and revenue control and explain how food and beverage managers forecast sales. 

7. Explain how food and beverage operations are addressing requests for healthier food options, sustainable foods, and food allergy issues. 

8. Outline the types of positions available to event planners and describe the benefits of banquets and catered events for food and beverage operations. 

9. Explain how banquets and catered events are booked and planned, and describe function books, contracts or letters of agreement, and function sheets. 

10. Summarize how banquet and catering operations prepare to provide service to clients during an event, from setting up function rooms to scheduling staff members, and preparing, plating, and storing food. 

11. List challenges that managers and staff members face during banquets, and list examples of protocol issues. 

12. Describe the types of controls that banquet managers must practice and explain how guest comments can be collected and used. 

E. Managing Business Operations

1. Identify the four basic rules in preparing for interviews and assess the strengths and weaknesses of different types of interview approaches and differentiate between closed-ended and open-ended questions. 

2. Identify the employment laws that impact the hospitality and tourism industry and the role of human resources managers in applying these laws. 

3. Distinguish between direct and indirect compensation and identify factors that influence pay. 

4. Explain the concept of corporate social responsibility and describe examples of how hospitality and tourism companies are including corporate social responsibility initiatives in their organizations. 

5. Discuss how revenue centers and cost centers are managed to ensure a property’s profitability. 

6. Identify the components of income statements and balance sheets. 

7. Distinguish between operations and capital budgets and explain how to use each appropriately. 

8. Explain the purpose of revenue management in the hospitality and tourism industry. 

9. Use productivity standards and staffing guides to manage labor costs. 

10. Objective/Competency 

11. Identify the tax responsibilities a hospitality and tourism leader must manage. 

F. Sales and Marketing

1. Describe the organization of marketing departments and explain management’s role in marketing. 

2. Summarize the marketing mix: the four Ps and the four Cs. 

3. Identify the steps of a marketing plan. 

4. Describe the channels of distribution within the hospitality and tourism industry. 

5. Explain how to prepare a marketing budget. 

6. Identify trends that affect marketing in the hospitality and tourism industry. 

7. Describe training techniques managers can use to build an effective sales team. 

8. Identify the methods used to manage an effective sales team. 

9. List the tools and processes used to sell to global audiences. 

10. Outline the needs of special market segments and the sales strategies used to reach those segments. 

11. Summarize strategies for selling to the digital traveler. 

G. Safety and Security

1. Describe why workplace safety is a significant responsibility of the hospitality and tourism manager. 

2. Explain the benefits of a workplace safety committee, its goals, and its communication processes. 

3. Define risk management and identify the steps of the risk management process. 

4. Identify ways to follow OSHA requirements. 

5. Describe how security should be used as a management tool. 

6. Explain how surveillance, safe deposit boxes, and access control measures are used to protect guests and assets. 

7. Summarize the nature of employee security issues and identify the role of human resources in dealing with them. 

8. Identify what should be considered in an emergency preparedness plan and detail the role of the media relations spokesperson. 

RHT 3010 - Advanced Computer Applications

A. Demonstrate proficiency with Key Applications

1. Describe the difference between apps and applications.

2. Identify various types of apps and applications and identify which types are best suited for particular tasks.

3. Use an app store and install, delete, and recover apps.

4. Start, exit and identify common screen elements in Microsoft Word

5. Create, save and open documents in Word

6. Insert, select, modify, and format text in Word

7. Change margins, paper size, and orientation using Word

8. Insert or remove page breaks and page numbers

9. Print and preview documents, insert pictures, and work with tables in Word

10. Understand basic terminology and concepts for spreadsheets

11. Create new worksheets or use templates both online and within the spreadsheet program

12. Start, exit, and identify common screen elements in Microsoft Excel

13. Enter and edit data in a worksheet

14. Change column width, row height, create simple formulas and use common built-in functions

15. Insert and edit data in a worksheet to enhance it

16. Work with charts

17. Preview and print a report using Excel

18. Understand the purpose and function of relational databases

19. Enter and edit database information inside the Excel spreadsheet

20. Understand database elements and database relationships in Excel

21. Define Structured Query Language (SQL)

22. Know the difference between table metadata and primary key functions

23. Define the differences among “One-to-One”, “One-to-Many” and “Many-to-Many” relationships within tables

24. Run a database query

25. Plan and design a multimedia presentation using Microsoft PowerPoint

26. Create, save, close, open, and switch between presentation files

27. Manipulate text and objects on slides

28. Insert pictures and multimedia objects on slides

29. Change view displays

30. Insert, modify and delete slides

31. Change the layout and order of slides

32. Apply transitions and animation to slides

33. Share presentation with others

34. Publish slides

B. Work in a Networked Environment

1. Explain the nature of the internet and the role and function of web browsers

2. Explain how web sites are organized

3. Identify common web page elements

4. Perform basic tasks using web browser

5. Conduct research and evaluate information found on the internet

6. Identify and use various digital communication technologies

7. Coordinate with contacts using email and calendars

8. Practice good digital citizenship

9. Manage online identity

10. Recognize health risks associated with computing

RHT 3020 - Advanced Retail Industry Concepts

A. Administrative and Financial Accountability 

1. Review, interpret and respond to store operating and/or financial reports. 

2. Complete both selling and non-selling reports per company directives. 

3. Conduct or oversee periodic physical inventory in compliance with company policy. 

B. Operations 

1. Manage receiving, processing and flow of merchandise to and from selling floor in order to minimize damage or loss and ensure adequate stock on hand. 

2. Anticipate and avoid a potentially hazardous environment by understanding and enforcing all safety policies and regulations. 

3. Understand and implement store emergency/disaster plan to ensure safety and support loss prevention. 

4. Identify, assess and correct/report unsafe conditions to proper authorities in a timely manner and in compliance with applicable laws, regulations and company policies. 

5. Implement and adhere to corporate policy to minimize loss through customer, employee and vendor theft, cash handling, fraud, and record keeping errors 

6. Protect customer and employee information and property in conformance with company policies and regulations. 

7. Create a clean, safe and attractive shopping/working environment by scheduling repairs, cleaning and preventive maintenance to protect equipment and facilities and minimize customer/employee inconvenience. 

8. Follow company store opening and closing procedures. 

9. Ensure adequate supplies in support of selling; e.g. bags, boxes, pens, etc. 

C. Human Resources 

1. Recruit sales associates using approved procedures to ensure there are qualified candidates to interview to satisfy job openings. 

2. Accept applications from job-seekers; may conduct initial interview or schedule interview for hiring manager. 

3. Interview job applicants to select candidate best matching job profile. 

4. Provide both positive and negative written feedback to employees in the form of periodic employee performance reviews and documented disciplinary activities to maximize staff performance. 

5. Provide ongoing coaching and guidance to associates to ensure quality performance/productivity, build employee confidence, improve workplace morale and communicate management expectations. 

6. Conduct or arrange scheduled, required, and/or ad hoc training/cross-training to employees to understand and apply company policies, meet sales goals, and service standards to maximize productivity and ensure adequate staffing. 

7. Counsel/guide employees in developing skills, knowledge and abilities to enable career advancement and improve retention. 

8. Actively participate in personal growth and career development by seeking opportunity and continuous learning. 

9. Follow company ethical guidelines and values and promote the same behavior in subordinates to build and maintain positive company reputation. 

10. Create work schedules using projected workload, employee availability, and employee skill sets to optimize sales/service and operations while meeting payroll and budgetary constraints. 

11. Comply with all applicable laws and regulations when dealing with all applicants, employees, customers, and vendors and ensures that subordinates similarly comply. 

12. Terminate, or recommend termination, in accordance with company policy and applicable laws and regulations. 

13. Identify, investigate, and resolve employee conflict consistent with company policy while maintaining the dignity and respect of all involved. 

14. Plan and conduct store meetings with employees to communicate objectives, solicit input and feedback, and recognize achievement thereby promoting consistent, open, and interactive communication. 

15. Assure proper processing of payroll, benefits and other personnel administrative responsibilities in accordance with company policies and procedures and all applicable laws and regulations. 

D. Merchandising 

1. Manage new and replenished merchandise through the monitoring of stock reports, physical counts, seasonal needs, hot/slow sellers and basic items to maintain optimal inventory levels. 

2. Follow company policies and procedures or guidelines to make merchandise floor ready. 

3. Follow company policies and procedures or guidelines for signage, visual display, and merchandise placement to maximize sales, ensure safety and minimize shrinkage. 

4. Responsible for accurate markdown/markup of merchandise in response to company directives. 

E. Selling and Services 

1. Ensure customer satisfaction within company policy by meeting and exceeding customer expectations to increase sales and customer loyalty. 

2. Resolve customer comments/complaints, consistent with company policy, by empowering employees to provide meaningful resolutions, thereby increasing sales and customer loyalty. 

3. Analyze and respond to customer feedback to increase customer satisfaction, sales and customer loyalty. 

4. Enhance customer loyalty by ensuring the perceived value of products and services is greater than competitors’ by offering superior service, and product knowledge thereby ensuring the store’s success. 

5. Maintain and/or increase customer loyalty through the implementation of special marketing and promotional efforts. 

6. Monitor seasonal and community events to ensure the right product mix, thereby increasing customer traffic and improved store sales. 

7. Promote effective selling skills to ensure meeting or exceeding sales goals and customer satisfaction. 

8. Apply the store’s service model to gain an understanding of customer’s shopping patterns, groups, and habits to support and increase sales. 

RHT 3030 - Advanced Hospitality and Tourism Concepts

A. Work Habits

1. Interact with others in a courteous and tactful manner 

2. Cooperate with others and work well in a team 

3. Accept individual differences 

4. Show up for work on time and be prepared for work 

5. Complete assigned tasks on time

6. Follow written and oral instructions 

7. Demonstrate honesty and accept responsibility for personal actions 

8. Ask for help when needed

9. Accept supervision willingly

10. Manage time effectively

11. Follow safety rules and regulations

12. Use effective communication skills

13. Greet people in an appropriate manner

14. Maintain a well-groomed professional appearance 

B. Guest Service

1. Be authentic in guest interactions

2. Use intuition and be attentive to the information shared by guests

3. Find empathy with guests and relates to guest needs

4. Make each guest feel special and welcome 

5. Find ways to surprise guests to make their experience more enjoyable

6. Follow through and deliver personal attention to guests

7. Show initiative and add personal touches to engage with guests 

SOCI 1010 - Introduction to Sociology**

SOCI 1020 - Social Problems**

SOCI 1040 - Social Problems**

SOCI 2010 - Marriage and Family**

SOCI 2113 - Social Psychology

SPCH 103 - Public Speaking

SPCH 1010 - Fundamentals of Speech Communication

SPCH 1112 - Speech

SPCH 2100 - Public Speaking

SPCH 2300 - Public Speaking

SGT 0001 - Worker Characteristic

1. Attendance
   1. Attends class as scheduled
   2. Arrives/leaves on time (no tardies)
   3. Notifies instructor prior to or day of being absent.
2. Character
   1. Displays loyalty, honesty, trustworthiness
   2. Displays dependability and reliability
   3. Displays initiative, self-discipline and self-responsibility
   4. Displays self-discipline and performs what is asked of them.
3. Teamwork
   1. Respects the rights of others
   2. Maintains appropriate confidentiality
   3. Is a team worker that is cooperative, mannerly, and appropriately assertive
   4. Displays a customer service attitude
   5. Seeks opportunities for continuous learning from others
4. Appearance
   1. Demonstrates appropriate dress indicative of trade
   2. Demonstrates professional grooming and hygiene
   3. Presents oneself professionally each day
5. Attitude
   1. Displays a positive and professional attitude
   2. Displays self-confidence
   3. Displays high expectations of success in trade
6. Productivity
   1. Follows safety practices
   2. Maintains a neat and clean work area
   3. Follows directions and procedures
   4. Completes assignments in keeping with deadlines
7. Organization Skills
   1. Prioritizes and manages class time.
   2. Demonstrates flexibility in handling change
8. Communications
   1. Displays appropriate nonverbal skills (eye contact, body language).
   2. Displays appropriate listening skills.
   3. Uses appropriate language on a professional level.
9. Cooperation
   1. Displays leadership skills
   2. Appropriately handles criticism, conflicts and complaints.
   3. Demonstrates problem-solving capabilities
   4. Maintains appropriate relationships with instructors and peers
   5. Follows requests of instructor
10. Respect
    1. Engages with cultural and racial diversity in a professional manner
    2. Refrains from engaging in harassment of any kind
    3. Encourages others to avoid harassment

SGT 0002 - Worker Characteristic

1. Attendance
   1. Attends class as scheduled
   2. Arrives/leaves on time (no tardies)
   3. Notifies instructor prior to or day of being absent.
2. Character
   1. Displays loyalty, honesty, trustworthiness
   2. Displays dependability and reliability
   3. Displays initiative, self-discipline and self-responsibility
   4. Displays self-discipline and performs what is asked of them.
3. Teamwork
   1. Respects the rights of others
   2. Maintains appropriate confidentiality
   3. Is a team worker that is cooperative, mannerly, and appropriately assertive
   4. Displays a customer service attitude
   5. Seeks opportunities for continuous learning from others
4. Appearance
   1. Demonstrates appropriate dress indicative of trade
   2. Demonstrates professional grooming and hygiene
   3. Presents oneself professionally each day
5. Attitude
   1. Displays a positive and professional attitude
   2. Displays self-confidence
   3. Displays high expectations of success in trade
6. Productivity
   1. Follows safety practices
   2. Maintains a neat and clean work area
   3. Follows directions and procedures
   4. Completes assignments in keeping with deadlines
7. Organization Skills
   1. Prioritizes and manages class time.
   2. Demonstrates flexibility in handling change
8. Communications
   1. Displays appropriate nonverbal skills (eye contact, body language).
   2. Displays appropriate listening skills.
   3. Uses appropriate language on a professional level.
9. Cooperation
   1. Displays leadership skills
   2. Appropriately handles criticism, conflicts and complaints.
   3. Demonstrates problem-solving capabilities
   4. Maintains appropriate relationships with instructors and peers
   5. Follows requests of instructor
10. Respect
    1. Engages with cultural and racial diversity in a professional manner
    2. Refrains from engaging in harassment of any kind
    3. Encourages others to avoid harassment

SGT 0003 - Worker Characteristic

1. Attendance
   1. Attends class as scheduled
   2. Arrives/leaves on time (no tardies)
   3. Notifies instructor prior to or day of being absent.
2. Character
   1. Displays loyalty, honesty, trustworthiness
   2. Displays dependability and reliability
   3. Displays initiative, self-discipline and self-responsibility
   4. Displays self-discipline and performs what is asked of them.
3. Teamwork
   1. Respects the rights of others
   2. Maintains appropriate confidentiality
   3. Is a team worker that is cooperative, mannerly, and appropriately assertive
   4. Displays a customer service attitude
   5. Seeks opportunities for continuous learning from others
4. Appearance
   1. Demonstrates appropriate dress indicative of trade
   2. Demonstrates professional grooming and hygiene
   3. Presents oneself professionally each day
5. Attitude
   1. Displays a positive and professional attitude
   2. Displays self-confidence
   3. Displays high expectations of success in trade
6. Productivity
   1. Follows safety practices
   2. Maintains a neat and clean work area
   3. Follows directions and procedures
   4. Completes assignments in keeping with deadlines
7. Organization Skills
   1. Prioritizes and manages class time.
   2. Demonstrates flexibility in handling change
8. Communications
   1. Displays appropriate nonverbal skills (eye contact, body language).
   2. Displays appropriate listening skills.
   3. Uses appropriate language on a professional level.
9. Cooperation
   1. Displays leadership skills
   2. Appropriately handles criticism, conflicts and complaints.
   3. Demonstrates problem-solving capabilities
   4. Maintains appropriate relationships with instructors and peers
   5. Follows requests of instructor
10. Respect
    1. Engages with cultural and racial diversity in a professional manner
    2. Refrains from engaging in harassment of any kind
    3. Encourages others to avoid harassment

SGT 1010 - Vocational and Professional Relations

1. Describe the characteristics of the professional surgical technologist.
2. Compare and contrast professional organizations related to the profession.
3. Describe the credentialing options available to the surgical technologist.
4. Review the American Hospital Association’s (AHA) Patient Care Partnership (formerly known as the Patient’s Bill of Rights).
5. Develop an increased sensitivity to the influence of ethics in professional practice.
6. Discuss the role of morality during ethical decision making
7. Discuss examples of ethical situations and problems in the health professions.
8. Demonstrate the key elements related to developing a surgical conscience.
9. Review principles of problem solving ethical decision making.
10. Analyze concepts of law
11. Interpret the legal responsibilities of the surgical technologist and surgical team members.
12. Compare and contrast major criminal and civil liabilities and the consequences for these acts.
13. Assess the resources that aid the surgical technologist in interpreting and following professional standards of conduct.
14. Compare and contrast the roles of team members in the operating room including, but not limited to, the surgical technologist as the assistant circulator and the surgical technologist in the scrub role.
15. Discuss principles of patient confidentiality including verbal and written aspects.
16. Analyze recommended practices and legal elements of proper documentation.
17. Interpret prevention, correction, and documentation techniques that may positively impact risk management issues.
18. Acknowledge the proper chain of command in the operating room.
19. Compare and contrast healthcare facilities’ departments that relate to direct and indirect patient care in the surgical services.
20. Discuss the location of the surgical services within the health care facility.
21. Describe the basic floor plan designs.
22. Describe an optimal location of an operating room.
23. Describe the floor plan of an operating room.
24. Describe the environmental systems and environmental controls within the operative environment.
25. State the proper ranges for temperature and humidity controls.
26. Describe the various components of the operating room ventilation system.
27. Identify and describe the principles of environmental safety controls and guidelines.
28. Discuss and describe potential hazards in the operative environment.
29. Develop awareness of different cultural perspectives.
30. Classify types of body language..
31. Discuss types of communication relationships.
32. Discuss goals of communication.
33. Describe the significance of content and tone in communication.
34. Distinguish between assertive and aggressive behavior.
35. Discuss problem behaviors and coping mechanism.
36. Describe concepts of conflict resolution.
37. Demonstrate principles of communication in the surgical setting.
38. Demonstrate body language and non-verbal communication.
39. Demonstrate principles of teamwork in the surgical environment.

SGT 1020 - Medical and Surgical Terminology

1. Combine prefixes, word roots, and suffixes to create medical terms related to surgery.
2.  Construct and combine compound words.
3.  Pronounce and write correctly medical terms related to surgery.
4.  Begin to identify disease processes and other medical terminology specific to   individual body systems.
5.  Begin to identify with Commonly Used Medical Abbreviation.

SGT 1030 - Anatomy & Physiology

1. Identify the basic organizational structures of the human body, including body planes, general organization, anatomic position, and terms of reference.
2. Analyze the basic structure of cells and relate cellular components to integrated cell     function.
3. Analyze the types of tissue that make up organs and the characteristics of each.
4. Contrast and compare organs of the body.
5. Analyze the different body systems for composition and function.

SGT 1040 - Microbiology

1. Correlate the impact of Microbiology in relationship to the practice of sterile technique and infection control in the operative setting.
2. Identify the name and function of various parts of the compound microscope.
3. Compare and contrast the structure and characteristics of different microorganisms.
4. Analyze the various immune responses that occur in the body as defenses against       invasion of pathogens.
5. Relate the infectious process to surgical practice.

SGT 1050 - Principles Of Asepsis

• Hand hygiene and the Surgical scrub
• Donning and Doffing the sterile gown and gloves
• Development and maintenance of sterile field
• Opening sterile supplies correctly
• Sterilization/disinfection processes

1. Demonstrate the steps of a hand wash.
2. Identify the preliminary preparations for the surgical scrub.
3. Demonstrate the steps of the surgical scrub.
4. Employ sterile technique during the surgical scrub.
5. Recognize appropriate surgical attire.
6. Employ principles involved in donning surgical attire.
7. Apply the terms related to asepsis.
8. Discuss sources of contamination.
9. Demonstrate sterile/aseptic technique.
10. Employ sterile technique when gowning and gloving self and when assisting other      team members.
11. Demonstrate techniques for preparing the sterile field.
12. Perform decontamination of the OR environment and equipment.
13. Analyze the factors and variables of disinfecting agents.
14. Contrast and compare disinfecting agents.
15. Define terms related to terminal sterilization/disinfection process.
16. Identify methods of processing items during terminal sterilization and/or disinfection.
17. Identify concepts of microbial barriers.
18. Contrast and compare the materials used for creating microbial barriers.
19. List the methods for sealing microbial barriers.
20. List the processes for preparing items for sterilization.
21. Compare and contrast methods of sterilization.
22. Identify process monitoring devices and methods.
23. Identify variables related to the sterilization process and the materials to be processed.
24. Identify systems used for sterile storage.
25. Apply principles of sterile storage to handling of sterile supplies.
26. Compare and contrast “shelf life” and “event-related” sterility.
27. Assess distribution systems used by sterile processing departments.
28. Demonstrate proper technique in storing, handling, and distributing sterile supplies.
29. Demonstrate awareness of improper handling and use of sterile supplies.

SGT 1060 - Supplies, Equipment, & Instrumentation

1. Organize information with a procedural /individual patient focus.
2. Perform analysis based on data and knowledge.
3. Implement activities based on patient/procedural/surgeon knowledge.
4. Integrate information and knowledge for application to each patient situation.
5. Demonstrate methods used to analyze and plan for the needs of the surgical case as it relates to the surgical patient and the surgical team.
6. Select the instruments, supplies and equipment needed for a surgical procedure.
7. Describe the function of physical components of the operating room.
8. Demonstrate the arrangement, care, handling, and assembly of OR furniture and equipment.
9. Describe the use of instruments and supplies.
10. Assess the function, assembly, use and care of equipment in the surgical environment.
11. Describe the application of surgical equipment.
12. Identify the classifications, names, parts, materials, finishes, and uses of basic surgical instrumentation.
13. Explain the relationship between the instrument type and usage.
14. Apply knowledge of basic surgical instrumentation to specific surgical procedures.
15. Compare and contrast the types and characteristics of various catheters and drainage devices.
16. Correlate the correct drainage device for each drain.
17. Compare and contrast the conceptual differences between gravity (inactive) and vacuum (active) drainage systems.
18. Prepare catheters and drains for intraoperative use.
19. Prepare anchoring devices for drains.
20. Evaluate the purposes of surgical dressings.
21. Analyze their importance to postoperative wound care.
22. Compare and contrast the most commonly used types of surgical and specialty dressings.
23. Describe the importance of proper surgical dressing application techniques.
24. Apply proper principles of sterile technique and demonstrate the application of commonly used types of surgical and specialty dressings.
25. Describe the function of the physical components of the operative suite.
26. Plan methods of care, handling, and assembly of basic operating room equipment and furniture.
27. Identify the use of various supplies and accessory supplies in the operative environment.
28. Demonstrate techniques for preparing the sterile field.
29. Explain the procedures for draping furniture and equipment.
30. Describe placing and securing supplies and equipment for use on the sterile field.
31. Explain methods for monitoring the sterile field.
32. Apply the principles of asepsis to the practice of sterile technique.
33. Assess and anticipate the needs of the surgical team.
34. Integrate variations of case management according to the surgical procedure.
35. Demonstrate the procedures for counting instruments, sponges, needles and other items on the field.
36. Discuss the purposes and legal responsibilities of counts.
37. Describe the techniques used to prevent or avoid foreign body retention.
38. Demonstrate the procedure and/or methods for counting instruments, sponges, sharps, and other items on the sterile field.
39. Describe when surgical counts are performed.
40. Describe the methods for counting.
41. Describe various types of draping material used in surgical procedures.
42. Select and utilize the appropriate drapes for specific positions and surgical procedures.
43. Demonstrate the aseptic principles of draping the patient, equipment, and other furniture within the operating room.
44. Position furniture and equipment to begin the surgical procedure.
45. Place and secure supplies on the sterile field.
46. Initiate the beginning steps for the intraoperative phase of a surgical procedure.
47. Monitor the sterile field and assess the needs of the surgical team.
48. Provide for the needs of the sterile team members (assistant circulator).
49. Employ basic routines of case management.
50. Assess specific variations of intraoperative technique.
51. Describe the principles of exposure.
52. Identify criteria used to select exposure devices.
53. Apply techniques for tissue exposure.
54. Discuss methods of obtaining specimens.
55. Discuss the types of specimen containers.
56. Describe procedure for validating specimen with surgeon and circulator.
57. Describe the procedure for specimen labeling and transfer to appropriate department.
58. Discuss areas for specimen storage.
59. Demonstrate the handling and preservation for specific types of specimens.
60. Analyze and assess the factors that influence the closure of each wound layer.
61. Compare and contrast suture material, suture sizing, and suture coatings and analyze their significance.
62. Demonstrate proper suture selection, preparation, handling, and cutting techniques.
63. Diagram and describe needle points and bodies and demonstrate the proper placement, handling, loading, and disposal of surgical needles.
64. Evaluate the various applications of surgical stapling instruments and demonstrate proper assembly of stapling instrumentation.
65. Compare and contrast reusable and disposable surgical stapling instruments, and analyze the advantages and disadvantages of utilizing surgical staplers.
66. Compare and contrast biological adhesives and synthetic adhesives.
67. Analyze and evaluate various tissue repair and replacement materials, and assess the advantages and disadvantages of utilizing repair and replacement materials.
68. Describe the specific applications of synthetic mesh, synthetic tissue replacement materials, and biological wound cover materials.
69. Compare and contrast the utilization of tissue transplants and xenograft biomaterials.
70. Describe tissue replacement materials.
71. Demonstrate knowledge of biological wound cover materials.
72. Compare and contrast intentional, unintentional, and incidental/chronic wounds.
73. Analyze the mechanisms of wound healing, the inflammatory process, and the healing process.
74. Evaluate the classification of surgical wounds, analyze factors that influence healing and devise a plan to prevent postoperative wound infections.
75. Demonstrate basic wound care concepts and apply the principles of asepsis to the practice of sterile technique.
76. Demonstrate postoperative case management duties in an organized and timely manner.
77. Apply standard precautions to the performance of postoperative case management activities.
78. Discuss the perioperative duties of the assistant circulator.
79. Discuss the OR documentation to be completed by the assistant circulator
80. Demonstrate the duties of the assistant circulator including completion of documentation.

SGT 1070 - Technological Sciences

1. Demonstrate electrical knowledge as it relates to patient safety.
2. Describe the principles of electricity and electrical flow.
3. Describe the basic components of a computer system.
4. Apply computer knowledge to the educational process and safe patient care      practices in the Operating Room.
5. Locate and evaluate information using the latest technology available.
6. Describe the Robotic terms as related to surgery.
7. Describe the surgical applications of Robotics.
8. Identify the basic components of equipment used in Robotic surgery.
9. Describe the movements of the Robotic system manipulators.
10. Apply the principles of Robotics to patient care practices in the OR.

SGT 1080 - Patient Care

1. Discuss the basic physical and biological needs required to sustain life.
2. Describe the patient’s and family’s response to hospitalization and surgical intervention.
3. Compare and contrast various spiritual and cultural needs of the surgical patient.
4. Demonstrate appropriate behavior in response to the needs manifested by the surgical patient.
5. Analyze and describe the potential psychological needs of the surgical patient.
6. List and describe the potential sources of anxiety and fear in the surgical patient.
7. Identify and discuss the specific needs of special populations.
8. Evaluate attitudes, beliefs, and classifications regarding death and dying.
9. Compare and contrast responses to the process of death and various coping strategies and mechanisms.
10. Debate quality of life vs. quantity of life.
11. Trace the steps that are implemented when a patient death occurs in the operating room.
12. Describe and perform the physical preparation and care that the surgical patient may receive prior to the surgical procedure.
13. Evaluate the items on the preoperative patient checklist.
14. State the purpose of proper identification.
15. Demonstrate the identification process for a surgical patient admitted to the surgical suite.
16. Identify the methods of patient transportation.
17. Discuss factors related to family members and transportation of the patient.
18. Demonstrate the principles of safe transportation.
19. Analyze laboratory reports in relationship to patient diagnosis and intervention.
20. Review the patient chart for completeness.
21. Analyze the procedure for obtaining informed surgical consent.
22. Analyze the legal concepts of obtaining informed surgical consents.
23. Discuss methods of patient transfer.
24. Identify equipment utilized for safe transfer of the surgical patient.
25. Employ the principles of body mechanics when transferring the surgical patient.
26. Analyze the use, components, and aides utilized to achieve various surgical positions.
27. Detail the sections and functions of the OR table.
28. Perform basic positioning.
29. List the indications for urinary catheterization.
30. Discuss the basic considerations for urinary catheterization.
31. List the supplies required to perform urinary catheterization.
32. Demonstrate urinary catheterization (simulation may be used).
33. Discuss the principles of monitoring urine output.
34. Contrast and compare different types of skin preparations.
35. Contrast and compare different chemical agents used for skin preparation.
36. Describe the steps and rationales for surgical skin preparation.
37. Describe the homeostatic parameters monitored in the OR setting.
38. Perform basic monitoring of patient homeostatic parameters.
39. Perform duties within the scope of practice of a surgical technologist related to emergencies in the OR setting.
40. Describe the emergency procedure carried out in the OR setting.
41. Obtain AHA-BLS certification* (prior to entering the clinical setting, the student will demonstrate current standard AHA-BLS Certification)
42. Assess the standards and policies to promote patient satisfaction in the perioperative setting.
43. Apply the various assessment methods to optimize quality patient care to promote safe discharge from the facility.
44. Develop a plan to educate patients regarding the anticipated recovery process.
45. Determine ways to proficiently manage patients to minimize costs to the patient, medical facility, and third party payers.

SGT 1090 - Pharmacology

1. Calculate medication conversions and dosages.
2. Apply general terminology to medication use.
3. Prepare and manage medications and solutions.
4. Use medications in the care of the surgical patient.
5. Analyze the principles of anesthesia administration.
6. Contrast and compare methods, agents, and techniques of anesthesia administration            and preparation.
7. Correlate anesthesia monitoring devices with patient homeostasis.
8. Explain anesthesia complications and interventions.
9. Explain the necessity of each component of anesthesia preparation of the surgical     patient.
10. Analyze the immediate postoperative care of the patient.
11. Describe the potential postoperative discomforts and complications.
12. List necessary equipment in the post anesthesia care unit (PACU).
13. Analyze the principles of hemostasis.
14. Differentiate among various methods of hemostasis.
15. Assess special techniques of hemostasis.
16. Demonstrate the surgical technologist’s role in hemostasis.

SGT 2010 - Basic Surgical Procedures

1. Analyze cell pathology in relationship to its response and adaptation to injury.
2. Define and discuss benign vs. malignant neoplasms and the TNM staging system currently in use.
3. Analyze surgical cancer treatments.
4. Examine hemodynamic disorders, inflammation, and infection.
5. Compare and contrast the various surgical pathologies of each body system.
6. Compare and contrast various types of diagnostic procedures.
7. Define specimen.
8. Assess methods of obtaining specimens.
9. Describe the handling of tissue specimens, including validation with surgeon and circulator, process for labeling, and transporting to the appropriate department in the appropriate manner (with/without preservative).
10. Identify types of specimen containers.
11. Describe the procedure for specimen labeling and transfer to the appropriate   department.
12. Evaluate the care given to specific types of specimens. Discuss areas for specimen storage.
13. Identify the various tissue layers of the abdominal wall.
14. Describe the creation and usage of various surgical incisions.
15. Discuss the advantages and disadvantages of incision types.
16. Organize information with a procedural/individual patient focus.
17. Perform analysis based on data and knowledge.
18. Implement activities based on patient/procedural/surgeon knowledge.
19. Relate the infectious process to surgical practice.
20. Identify basic surgical procedures in these surgical specialty areas and be able to discuss their indications, the pathophysiology associated with them, the basic techniques, supplies, equipment and instrumentation used, and related patient care requirements. 
21. Correlate the relevant surgical anatomy and physiology to the basic surgical procedures.
22. Correlate the relevant pathophysiology to the surgical procedure.
23. Explain the diagnostic interventions that are utilized for obtaining a diagnosis.
24. Discuss specific factors that are unique to the surgical procedure(s).
25. List the supplies, equipment, and instrumentation needed for the procedure.
26. Explain the correct order of steps taken during the surgical procedure.
27. Discuss the postoperative care of the patient according to the procedure.
28. List the wound classification and correlate to wound management

SGT 2020 - Clinical Practicum I

            Content:          Minimally Invasive Endoscopic/Robotic-Assisted Procedures

                                    General Surgery

                                    Obstetric and Gynecologic Surgery

                                    Genitourinary Surgery

                                    Ophthalmic Surgery

                                    Otorhinolaryngologic Surgery

                                    Orthopedic Surgery

                                    Peripheral Vascular Surgery

(Student will participate in Specific Procedures listed in the Basic

Surgical Procedures Syllabus whenever possible, knowing that a

facility schedules do not always meet specific student needs)

The College is committed to demonstrating corporate responsibility to various communities of interest by meeting the Commission on Accreditation of Allied Health Education Programs (CAAHEP) standards of quality for education in the surgical technology program. The valued reference for meeting the standards of quality education is the “Core Curriculum for Surgical Technology, 6th Edition” developed by the Association of Surgical Technologists, 7108-C S Alton Way, Centennial, Colorado 80112.

A Student Case Log must be obtained to establish that the student has met certain minimum standards as set by the Core Curriculum for Surgical Technology, 6th Edition during their clinical practice.  Established case requirements are stipulated in the class syllabus.

Student Learning Outcomes:
Students will be able to demonstrate knowledge of:

1.Perform with proficiency a minimum of 80% of the following duties on any given basic surgical procedure:

• Verify and/or check supplies and equipment needed for the surgical procedure
• Scrub, gown, and glove oneself
• Set up the sterile table with instruments, supplies, equipment and medications and/or solutions needed for the procedure
• Perform appropriate counts with the circulator prior to the procedure and before the incision is closed (or according to facility policy)
• Gown and glove additional surgical team members
• Assist with draping the sterile field
• Pass instruments and supplies to the sterile surgical team members during the procedure
• Maintain the highest standard of sterile/aseptic technique during the procedure as measured by recognized breaks in technique and demonstrate knowledge of how to correct with appropriate technique
• Prepare sterile dressings
• Perform terminal activities of cleaning and preparation of instruments, supplies, and the OR

2.Assess the anatomy, physiology, and pertinent pathophysiology of the involved system for the patient undergoing the particular procedure.

3.Analyze the diagnostic and surgical interventions related to a patient undergoing the particular procedure.

4.Plan the intraoperative course for a patient undergoing this procedure.

5.Assemble supplies, equipment, and instrumentation needed for the procedure.

6.Choose the appropriate patient position.

7.Identify the incision used for the procedure.

8.Analyze the procedural steps for this particular procedure.

9.Describe the care of any specimens that might be obtained.

10.Discuss the postoperative considerations for the patient undergoing this particular procedure, including possible complications.

SGT 3010 - Advanced Surgical Procedures

1. Build upon knowledge previously gained.
2. Analyze cell pathology in relationship to its response and adaptation to injury.
3. Analyze surgical cancer treatments.
4. Examine hemodynamic disorders, inflammation, and infection.
5. Compare and contrast the various surgical pathologies of each body system.
6. Compare and contrast various types of diagnostic procedures.
7. Define specimen.
8. Assess methods of obtaining specimens.
9. Describe the handling of tissue specimens, including validation with surgeon and circulator, process for labeling, and transporting to the appropriate department in the appropriate manner (with/without preservative). 
10. Identify types of specimen containers.
11. Describe the procedure for specimen labeling and transfer to the appropriate department. 
12. Evaluate the care given to specific types of specimens. Discuss areas for specimen storage. 
13. Organize information with a procedural/individual patient focus. 
14. Perform analysis based on data and knowledge.
15. Implement activities based on patient/procedural/surgeon knowledge.
16. Related the infectious process to surgical practice. 
17. Correlate the relevant surgical anatomy and physiology to the surgical procedures.
18. Correlate the relevant pathophysiology to the surgical procedure.
19. Explain the diagnostic interventions that are utilized for obtaining a diagnosis.
20. Discuss specific factors that are unique to the surgical procedure(s)
21. List the supplies, equipment, and instrumentation needed for the procedure.
22. Explain the correct order of steps taken during the surgical procedure.
23. Discuss the postoperative care of the patient according to the procedure. 
24. List the wound classification and correlate to wound management.
25. Identify advanced surgical procedures in these surgical specialty areas and be able to discuss their indications; the pathophysiology associated with them; the basic techniques, supplies, equipment and instrumentation used; and related patient care requirements.
26. Assess current trends and employment opportunities for the surgical technologist.
27. Develop a plan of action to secure employment in the health care field.
28. Evaluate personal employability qualities and develop an employment strategy that includes positive characteristics.
29. Develop a professional resume and cover letter.
30. Compare and contrast various types of employment/application correspondence.
31. Analyze various interview strategies.
32. Contrast and compare the various roles in the surgical technology profession. 
33. Demonstrate responsible and accountable behavior within the role and competencies of the surgical technologist.
34. Describe disasters of public health emergencies that impact public health including the different types (e.g. natural, unintentional, and terrorist events) along with the general health, safety and security risks.
35. Describe the all-hazards framework.
36. Explain key components of personal, family, institutional, community, and regional disaster preparation and planning as related to the following:

• Available informational resources

• Special needs of individuals

• Precautions and actions for protection

• Detection

• Immediate response 

• Short term interventions

• Long term interventions

37. Describe communication strategies and procedures used in a disaster including barriers to communicating and disseminating health information, reporting systems, and procedures for contacting family, coworkers, and local authorities.
38. Describe the purpose & relevance of disaster support services including rationale for integration and coordination of all systems:

• National Response Framework (NRF)

• National Incident Management Systems (NIMS)

• Hospital Incident Command Systems (HICS)

39. Describe the potential impact of mass casualties on the clinical and public health resources including infection control precautions, personal protective equipment, and decontamination procedures.

40. Explain the role of triage as a basis for prioritizing or rationing health care services for victims.

41. Describe the possible medical and mental health consequences, intervention, and solutions for managing those affected including the psychological, emotional, cultural, religious, and forensic considerations for management of mass fatalities and the resources, supplies and services available.

• Immediate care

• Mass fatality management 

• Mass evacuation

• Mass sheltering

• Prolonged sheltering

42. Explain both the basic life-saving and life-support principles and procedures that can be used at a disaster scene.

43. Describe issues relevant to the management of individuals of all ages, populations, and communities affected by a disaster or public health emergency:

• Moral 

• Ethical  

• Legal

• Regulatory

44. Describe the support roles of the surgical technologist in a disaster.

SGT 3020 - Clinical Practicum II

                Content:      Oral and Maxillofacial Surgery

                                    Plastic and Reconstructive Surgery

                                    Thoracic Surgery

                                    Cardiac Surgery

                                    Neurological Surgery

                                   (Student will participate in Specific Procedures

listed in the Advanced Surgical Procedures Syllabus

whenever possible, knowing that a facility schedules

do not always meet specific student needs)

The College is committed to demonstrating corporate responsibility to various communities of interest by meeting the Commission on Accreditation of Allied Health Education Programs (CAAHEP) standards of quality for education in the surgical technology program. The valued reference for meeting the standards of quality education is the “Core Curriculum for Surgical Technology, 6th Edition” developed by the Association of Surgical Technologists, 7108-C S Alton Way, Centennial, Colorado 80112.

A Student Case Log must be obtained to establish that the student has met certain minimum standards as set by the Core Curriculum for Surgical Technology, 6th Edition during their clinical practice.  Established case requirements are stipulated in the class syllabi.

Student Learning Outcomes:
Students will be able to demonstrate knowledge of:

1. Assess the anatomy, physiology and pertinent pathophysiology of the involved body system for the patient undergoing the particular procedure.
2. Analyze the diagnostic and surgical interventions related to a patient undergoing the particular procedure.
3. Plan the intraoperative course for a patient undergoing the procedure.
4. Assemble supplies, equipment, and instrumentation needed for the procedure.
5. Choose the appropriate surgical position.
6. Identify the incision used for the procedure.
7. Analyze the procedural steps for the particular procedure.
8. Describe the care of any specimens that might be obtained.
9. Discuss the postoperative considerations for a patient undergoing this particular procedure, including possible complications.
10. Proficiently perform in the operating room in the First Scrub/SOLO Role, as described in the Clinical Curriculum.

SURG 1102 - Orientation to Surgical Technology

1. Common biopsychosocial needs of the surgical patient.
2. Common issues surrounding death and dying.
3. Proper surgical attire.
4. Correct procedure for review of patient chart and surgical consent.
5. Proper identification, transport and transfer of the surgical patient..
6. Proper preoperative physical preparation of the surgical patient including positioning, urinary catheterization, and skin preparation.
7. Necessary supplies, equipment and instrumentation for common surgical procedures.
8. Professional management skills appropriate to the operating room including teamwork and communication.
9. Appropriate employability skills to seek a position and an entry-level surgical technologist.

SURG 1305 - Surgical Pharmacology

1. The definition of anesthesia
2. The process of assessment to determine appropriate anesthesia type
3. Roles of the surgical team in the administration of anesthesia
4. General and local anesthesia
5. Anesthesia complications and alternative methods of anesthesia
6. Medications used in surgery, terminology and measurements
7. Proper handling of medications and solutions used in surgery

SURG 1410 - Surgical Technology and Patient Care I

1. Proper preparation and disinfection of the operating suite
2. Proper use of supplies, furniture, equipment and instrumentation
3. Asepsis and sterile technique
4. Hand hygiene and the surgical hand scrub
5. Gowning and gloving oneself and others
6. Surgical counts
7. Skin preparation and application of sterile drapes
8. Perioperative case management in the scrub and assistant circulator roles
9. Abdominal incisions, hemostasis and exposure
10. Wound closure, surgical dressings, and wound healing
11. Tissues replacement materials
12. Emergency patient situations

SURG 2103 - Clinical Practicum I

1. Actively participate in and adequately document at least 500 hours of clinical experience combined across SURG 2103, SURG 2201, and SURG 2302
2. Actively participate in and adequately document at least 120 surgical procedures in the first and second scrub roles and distributed across surgical specialties as defined by the Core Curriculum for Surgical Technology combined across SURG 2103, SURG 2201, and SURG 2302
3. Demonstrate adequacy in all psychomotor and affective competencies consistent with the performance of the duties of an entry-level surgical technologist in the scrub role.

** In the case of a student transfer from another Surgical Technology program, if the student does not achieve the minimum number of cases or clinical hours required by the receiving institution then additional requirements may have to be met prior to receiving transfer credit for this course.

SURG 2199 - Special Topics

• This course focuses on advanced topics in surgical technology and may be used to examine new technologies, policies, best practices, etc. as they evolve within the discipline.  The course may also be used for independent study to meet exceptional needs of students or the workforce.
• This course will provide a student the opportunity to investigate and report on a topic of special interest to that student or one that would benefit their employer or the community.

• Complete all assignments in an accurate and professional manner meeting assignment expectations and demonstrate an understanding of the concepts and/or technologies addressed.

SURG 2201 - Clinical Practicum II

1. Actively participate in and adequately document at least 500 hours of clinical experience combined across SURG 2103, SURG 2201, and SURG 2302
2. Actively participate in and adequately document at least 120 surgical procedures in the first and second scrub roles and distributed across surgical specialties as defined by the Core Curriculum for Surgical Technology combined across SURG 2103, SURG 2201, and SURG 2302
3. Demonstrate adequacy in all psychomotor and affective competencies consistent with the performance of the duties of an entry-level surgical technologist in the scrub role.

** In the case of a student transfer from another Surgical Technology program, if the student does not achieve the minimum number of cases or clinical hours required by the receiving institution then additional requirements may have to be met prior to receiving transfer credit for this course.

SURG 2299 - Special Topics

• This course focuses on advanced topics in surgical technology and may be used to examine new technologies, policies, best practices, etc. as they evolve within the discipline.  The course may also be used for independent study to meet exceptional needs of students or the workforce.
• This course will provide a student the opportunity to investigate and report on a topic of special interest to that student or one that would benefit their employer or the community.

• Complete all assignments in an accurate and professional manner meeting assignment expectations and demonstrate an understanding of the concepts and/or technologies addressed.

SURG 2302 - Clinical Practicum III

1. Actively participate in and adequately document at least 500 hours of clinical experience combined across SURG 2103, SURG 2201, and SURG 2302
2. Actively participate in and adequately document at least 120 surgical procedures in the first and second scrub roles and distributed across surgical specialties as defined by the Core Curriculum for Surgical Technology combined across SURG 2103, SURG 2201, and SURG 2302
3. Demonstrate adequacy in all psychomotor and affective competencies consistent with the performance of the duties of an entry-level surgical technologist in the scrub role.

** In the case of a student transfer from another Surgical Technology program, if the student does not achieve the minimum number of cases or clinical hours required by the receiving institution then additional requirements may have to be met prior to receiving transfer credit for this course.

SURG 2310 - Surgical Microbiology and Asepsis

1. Introductory topics in microbiology and microscopy
2. Common principles of staining and culturing techniques
3. Nomenclature and types of microorganisms
4. Host-microbe relationships
5. Common causative agents of infectious disease
6. Host defenses, the process of infection and immunology

SURG 2321 - Surgical Procedures I

• General Surgery
• Obstetric and Gynecologic Surgery
• Genitourinary Surgery
• Orthopedic Surgery
• Diagnostic Procedures

SURG 2330 - Surgical Procedures II

• Any remaining procedures in SURG 2321-Surgical Procedures I that are more complex will be covered in Surgical Procedures II.

SURG 2399 - Special Topics

• This course focuses on advanced topics in surgical technology and may be used to examine new technologies, policies, best practices, etc. as they evolve within the discipline.  The course may also be used for independent study to meet exceptional needs of students or the workforce.
• This course will provide a student the opportunity to investigate and report on a topic of special interest to that student or one that would benefit their employer or the community. 

• Complete all assignments in an accurate and professional manner meeting assignment expectations and demonstrate an understanding of the concepts and/or technologies addressed.

SURG 2402 - Clinical Practicum III

1. Actively participate in and adequately document at least 500 hours of clinical experience combined across SURG 2103, SURG 2201, and SURG 2302
2. Actively participate in and adequately document at least 120 surgical procedures in the first and second scrub roles and distributed across surgical specialties as defined by the Core Curriculum for Surgical Technology combined across SURG 2103, SURG 2201, and SURG 2302
3. Demonstrate adequacy in all psychomotor and affective competencies consistent with the performance of the duties of an entry-level surgical technologist in the scrub role.

** In the case of a student transfer from another Surgical Technology program, if the student does not achieve the minimum number of cases or clinical hours required by the receiving institution then additional requirements may have to be met prior to receiving transfer credit for this course.

SURG 2420 - Surgical Patient Care II

1. Proper preparation and disinfection of the operating suite
2. Proper use of supplies, furniture, equipment and instrumentation
3. Asepsis and sterile technique
4. Hand hygiene and the surgical hand scrub
5. Gowning and gloving oneself and others
6. Surgical counts
7. Skin preparation and application of sterile drapes.
8. Perioperative case management in the scrub and assistant circulator roles
9. Abdominal incisions, hemostasis and exposure
10. Wound closure, surgical dressings, and wound healing.
11. Tissues replacement materials
12. Emergency patient situations

TCT 0001 - Worker Characteristic

1. Attendance 

• Attends Class, arrives/leaves on time; notifies instructor in advance of planned absences; makes up assignments punctually. 

2. Character

• Displays loyalty, honesty, trustworthiness, dependability, reliability, initiative, self-discipline, and self-responsibility. 

3. Teamwork 

• Respects the rights of others; is a team worker, is cooperative; is assertive; displays a customer service attitude; seeks opportunities for continuous learning; displays mannerly behavior. 

4. Appearance 

• Displays appropriate dress, grooming, hygiene, and etiquette. 

5. Attitude 

• Demonstrates a positive attitude; appears self-confident; has realistic expectations of self. 

6. Productivity 

• Follows safety practices; conserves materials; keeps work area neat and clean; follows directions/procedure. 

7. Organizational Skills 

• Manifests skill in personal management, time management, prioritizing, flexibility, stress management, and dealing with change. 

8. Communication 

• Displays appropriate nonverbal and verbal skills. 

9. Cooperation 

• Displays leadership skills; appropriately handles criticism and complaints; demonstrates problem-solving capability; maintains appropriate relationships with supervisors and peers; follows chain of command. 

10. Respect 

• Deals appropriately with cultural/racial diversity; does not engage in harassment of any kind.

TCT 0002 - Worker Characteristic

1. Attendance 

• Attends Class, arrives/leaves on time; notifies instructor in advance of planned absences; makes up assignments punctually. 

2. Character 

• Displays loyalty, honesty, trustworthiness, dependability, reliability, initiative, self-discipline, and self-responsibility. 

3. Teamwork 

• Respects the rights of others; is a team worker, is cooperative; is assertive; displays a customer service attitude; seeks opportunities for continuous learning; displays mannerly behavior. 

4. Appearance 

• Displays appropriate dress, grooming, hygiene, and etiquette. 

5. Attitude 

• Demonstrates a positive attitude; appears self-confident; has realistic expectations of self. 

6. Productivity 

• Follows safety practices; conserves materials; keeps work area neat and clean; follows directions/procedure. 

7. Organizational Skills 

• Manifests skill in personal management, time management, prioritizing, flexibility, stress management, and dealing with change. 

8. Communication 

• Displays appropriate nonverbal and verbal skills. 

9. Cooperation 

• Displays leadership skills; appropriately handles criticism and complaints; demonstrates problem-solving capability; maintains appropriate relationships with supervisors and peers; follows chain of command. 

10. Respect 

• Deals appropriately with cultural/racial diversity; does not engage in harassment of any kind.

TCT 0003 - Worker Characteristic

1. Attendance 

• Attends Class, arrives/leaves on time; notifies instructor in advance of planned absences; makes up assignments punctually. 

2. Character 

• Displays loyalty, honesty, trustworthiness, dependability, reliability, initiative, self-discipline, and self-responsibility. 

3. Teamwork 

• Respects the rights of others; is a team worker, is cooperative; is assertive; displays a customer service attitude; seeks opportunities for continuous learning; displays mannerly behavior. 

4. Appearance 

• Displays appropriate dress, grooming, hygiene, and etiquette. 

5. Attitude 

• Demonstrates a positive attitude; appears self-confident; has realistic expectations of self. 

6. Productivity 

• Follows safety practices; conserves materials; keeps work area neat and clean; follows directions/procedure. 

7. Organizational Skills 

• Manifests skill in personal management, time management, prioritizing, flexibility, stress management, and dealing with change. 

8. Communication 

• Displays appropriate nonverbal and verbal skills. 

9. Cooperation 

• Displays leadership skills; appropriately handles criticism and complaints; demonstrates problem-solving capability; maintains appropriate relationships with supervisors and peers; follows chain of command. 

10. Respect 

• Deals appropriately with cultural/racial diversity; does not engage in harassment of any kind.

TCT 1010 - Orientation

1. Attendance expectations and policies
2. Timeclock system
3. Student computer system account and various learning systems accounts
4. School and classroom policies and procedures
5. Miscellaneous items (clean-up schedule, etc.)

TCT 1020 - Safety and Work Readiness

1. Safety Data Sheets (SDS) and the Hazard Communication Standard
2. Personal Protective Equipment
3. Bloodborne Pathogens
4. First Aid
5. Eyewash Stations
6. Back Injuries and Soft Tissue Protection
7. Lifts, Dollies, and Transport Equipment
8. Power Tool Safety
9. Electrical Safety
10. Ground-Fault Circuit Interrupters (GFCI)
11. Fire Safety
12. Exit Routes and Means of Egress
13. Respirators and Air Quality
14. Confined Spaces
15. Trench Safety
16. Ladder Safety
17. Scaffolding
18. Fall Protection
19. Sources of Environmental Pollution
20. Absorbents and Spills

TCT 1031 - Technology Foundations

MECHANICS

Force & Pressure
Friction & Inertia
Planes & Levers
Torque and Gears
Wheels and Pulleys
Springs
Troubleshooting Exercises
Screws
Acceleration
Rotation
Center of Gravity
Troubleshooting Exercises
Bearings
Lubrication
Conveyors
Sound and Vibration
Troubleshooting Exercises
Gas Engines
Alternative Power
Hybrid Engines
Troubleshooting Exercises

THERMODYNAMICS

Temperature & Heat
Conduction
Thermal Expansion
Convection
Radiation
Troubleshooting Exercises
Melting & Freezing
Evaporation and Condensation
Boiling
Refrigeration
Troubleshooting Exercises
Heat Exchangers
Ovens & Furnaces 
Boilers
Troubleshooting Exercises
Cooling Towers
Solar Heating Systems
Troubleshooting Exercises

FLUIDS

Pressure & Flow
Flotation
Pipes & Valves
Pumps
Troubleshooting Exercises
Gases and Pressure
Vacuum
Compression Heating
Troubleshooting Exercises
Piping Problems
Flow Measurement Devices
Mixing & Turbulence 
Troubleshooting Exercises
Introduction
Hydraulic Cylinders
Piping Systems 
Troubleshooting Exercise

TCT 1041 - Customer Service

1. Objectives and Values of World Class Customer Service
2. Customer Service Quality and Techniques
3. Communications
4. Using Social and Professional Media Sites Responsibly
5.  Marketing
6. Safety, Environmental and Health
7. Professionalism and Ethics
8. Workplace Interpersonal Relationships, Emotions and Conflict
9. Teams and Teamwork
10. Business Leadership
11. Company Policy, Rules and Loyalty
12. Association Membership and Certification
13. Record Keeping and Documentation
14. Employee Job Description, Career Plans and Evaluation
15. 0 Independent Contractor Status
16.  Workers Legal Responsibilities

TCT 1050 - Ladder Usage and Safety

• OSHA standard: 29 CFR 1926 Subpart X-Stairways and Ladders 
• American National Standards Institute standard: ANSI A14.1, A14.2, A14.5-Ladder Safety Requirements
• Ability to rate and recognize ladder safety issues
• Ability to plan and set-up extension ladders, A-frame ladders, and single ladders, and climb safely.

TCT 1060 - Copper Based Systems

1. Twisted pair cabling standards and terminology
2. Safety
3. Four-pair cabling systems and construction
4. Troubleshooting/Punching Down to 110 and 66 blocks
5. Coaxial Cable standards, terminology, and construction
6. Commercial Topology and Standards 
7. Residential Topology and Standards
8. Placement of Copper cable
9. Testing and Troubleshooting Copper Cabling Systems
10. Local Area Network (LAN) Overview

TCT 1070 - Fiber Optic Based Systems

1. Intro to Fiber Optic Based Systems and Safety
2. Optics and Light
3. Light Transmission
4. Fiber Optic Systems
5. Terminating Fiber Optic Cable (ST, SC, pre-polished connectors, mechanical splicing)
6. Fiber Optic Components
7. Commercial Topology and Standards
8. Residential Topology and Standards
9. Installing Fiber Optic Cable
10. Testing and Troubleshooting Fiber Optic Cabling Systems

TCT 1080 - Practical Cabling

In the first part of this course the student will cover the fundamentals of residential wiring using the NEC, and then the student will put it into practice wiring residential branch circuits in training. Security and Alarm Systems utilizing hands-on trainers will be used as well, giving the student the chance to wire various systems and construct cables as needed.

Student Learning Outcomes:

1. Electrical Careers 
2. Safety 
3. Hand and Power Tools 
4. Electrical Measurement and Testing Equipment 
5. Electrical Energy Fundamentals 
6. Print Reading, Specifications, and Codes 
7. Branch-Circuit, Feeder, and Service Design 
8. Conductors 
9. Cable Systems 
10. Raceway Systems 
11. Boxes, Fittings, and Covers 
12. Device Wiring 
13. Lighting Systems 
14. Appliance Wiring and Special Outlets 
15. Overcurrent Protection 
16. Grounding 
17. The Service Entrance 
18. Farm Wiring 
19. Mobile Home Wiring 
20. Swimming Pool Wiring 
21. Telephone and Computer Network Wiring 
22. Motors 
23. Emergency and Standby Systems 
24. Electrical Remodeling 
25. Maintenance and Troubleshooting
26. Alarm and Security Systems 

TCT 1090 - Telephony

1. Introduction to Telephone Key Systems trainer
2. Telephones and Key System Theory
3. Key Systems familiarization
4. System Telephone and common features 
5. Key System Programming
6. Key Centralized Programming
7. Office Management Features Phone Systems
8. Key System Setup, Maintenance, and Troubleshooting
9. Voice Mail Overview
10. Triangle Method of Programming Voicemail
11. Programming Voicemail, Personal Mailbox, Automated Attendant, and Voicemail Telephone Management
12. Programming Out-calling/Troubleshooting
13. How to use the Voice Messaging PC card
14. Voice Over Internet Protocol theory and practical demonstration (VoiP)

TCT 2010 - HW Windows MAC & Linux Basics

CompTIA: A+ Certification (This certification is highly recommended, but not required for the Telecom Network Specialist Certificate)

Course Description:
This course is one part of the entire trimester course, which is designed to prepare students to pass the TestOut PC Pro and CompTIA A+ certifications. The TestOut PC Pro Certification is the first exam in TestOut’s Pro Certifications. This certification measures not just what you know, but what you can do. It measures your ability to install, manage, repair, and troubleshoot PC hardware and Windows, Linux, and Mac operating systems.

This section of the PC Pro Certification addresses the following knowledge domains:

• Basic Hardware Components
• Basic Operating System Use and Maintenance 

In addition to covering everything students need to know in order to become certified, this course has been designed to help students gain real-world skills that they will use every day as a PC technician. Students should be able to do the following:

• Set up a new computer 
• Identify system requirements when purchasing a new computer 
• Understand the technology and specifications used to describe computer components, and make informed choices about which device characteristics are required for your situation 
• Install or upgrade the operating system 
• Manage external devices 
• Troubleshoot common computer problems that can be resolved without replacing internal components 
• Connect to a small home network 

TCT 2020 - Professionalism System Components

Testout PC Pro Certification (http://www.testout.com/certification/pro-exams/pc-pro)

CompTIA: A+ Certification (This is highly recommended, but not required for the Telecom Network Specialist Certificate)

Course Description:
This course is one part of the entire trimester course, which is designed to prepare students to pass the TestOut PC Pro and CompTIA A+ certifications. The TestOut PC Pro Certification is the first exam in TestOut’s Pro Certifications. This certification measures not just what you know, but what you can do. It measures your ability to install, manage, repair, and troubleshoot PC hardware and Windows, Linux, and Mac operating systems.

This section of the PC Pro Certification addresses the following knowledge domains:

• System Hardware and installation
• Video 
• Audio 
• Troubleshooting

TCT 2030 - Storage Networking Printing

CompTIA: A+ Certification (This is highly recommended, but not required for the Telecom Network Specialist Certificate)

 

Course Description:
This course is one part of the entire trimester course, which is designed to prepare students to pass the TestOut PC Pro and CompTIA A+ certifications. The TestOut PC Pro Certification is the first exam in TestOut’s Pro Certifications. This certification measures not just what you know, but what you can do. It measures your ability to install, manage, repair, and troubleshoot PC hardware and Windows, Linux, and Mac operating systems.

This section of the PC Pro Certification addresses the following knowledge domains:

• Storage 
• Networking 
• Printing 

TCT 2040 - Mobile Devices System Management

CompTIA: A+ Certification (This is highly recommended, but not required for the Telecom Network Specialist Certificate)

Course Description:
This course is one part of the entire trimester course, which is designed to prepare students to pass the TestOut PC Pro and CompTIA A+ certifications. The TestOut PC Pro Certification is the first exam in TestOut’s Pro Certifications. This certification measures not just what you know, but what you can do. It measures your ability to install, manage, repair, and troubleshoot PC hardware and Windows, Linux, and Mac operating systems.

This section of the PC Pro Certification addresses the following knowledge domains:

• Mobile Devices 
• System Management 

TCT 2050 - System Implementation File Mangement

CompTIA: A+ Certification (This is highly recommended, but not required for the Telecom Network Specialist Certificate)

Course Description:
This course is one part of the entire trimester course, which is designed to prepare students to pass the TestOut PC Pro and CompTIA A+ certifications. The TestOut PC Pro Certification is the first exam in TestOut’s Pro Certifications. This certification measures not just what you know, but what you can do. It measures your ability to install, manage, repair, and troubleshoot PC hardware and Windows, Linux, and Mac operating systems.

This section of the PC Pro Certification addresses the following knowledge domains:

• System Implementation 
• File Management

TCT 2060 - Security Best PracticeCapstone

CompTIA: A+ Certification (This is highly recommended, but not required for the Telecom Network Specialist Certificate)

Course Description:
This course is one part of the entire trimester course, which is designed to prepare students to pass the TestOut PC Pro and CompTIA A+ certifications. The TestOut PC Pro Certification is the first exam in TestOut’s Pro Certifications. This certification measures not just what you know, but what you can do. It measures your ability to install, manage, repair, and troubleshoot PC hardware and Windows, Linux, and Mac operating systems.

This section of the PC Pro Certification addresses the following knowledge domains:

• Security 

TCT 3010 - Satellite Fundamentals

• Understand the basics of satellite technology, distribution, and installation
• Have a knowledge in the importance of coax cable and connectors
• Troubleshoot a DBS system
• Explain the importance of grounding a satellite system

TCT 3021 - Smart Technology Systems (STS) Basic

Audio-Video, Computer Networking and Security-Surveillance

Student Learning Outcomes:
ETA®  BASIC STS SKILLS AND KNOWLEDGE COMPETENCIES

1.0 Safety

• Identify basic first aid skills including:
  • Electrical shock treatment
    • List the level of electrical shock (current) considered lethal to humans
  • Burn treatment
  • Cuts, scrapes, bleeding treatment
• Describe Occupational Safety and Health Administration (OSHA) body restraint rules
• List hazards associated with the use of ladders and working at heights (A14 standards)
• Explain the purposes and reasons for technician adherence to National Electrical Codeâ (NEC®) and the other National Fire Protection Association (NFPA) codes
• Describe the different classes (A, B, C, D, & K) of fires and extinguishers
• Explain the purpose and usage of the Authorities Having Jurisdiction (AHJ) Residential Electrical Maintenance Code (REMC)
• Describe other Personal Protective Equipment (PPE) used by electronics and electrical technicians
• List fiber optic cable eye, skin and inhalation safety precautions
• Describe proper usage and safety concerns for hand and power tools

2.0 Industry Standards

• Describe the cabling components, methods, and situations where an installer needs to refer and abide by all levels of American National Standards Institute (ANSI), Telecommunication Industry Association (TIA), and Electronic Industries Association (EIA) standards including:568-A, -B, -C, .1, .2-D, and .D- (Telecom Cabling for Customer Premises, et al.)
• Explain how to find correct cable pair colors
  • 569- (Telecommunications Pathways and Spaces)
  • 570- (Residential Telecommunications Infrastructure)
  • 606- (Telecommunications Infrastructure Administration)
  • 607- (Telecommunications Bonding and Grounding (Earthing) for Customer Premises)
  • 758- (Customer-owned Outside Plant Telecommunications Infrastructure)
  • 862- (Cabling Infrastructure for Intelligent Building Systems)
• Describe the Telcordia and International Electrotechnical Commission (IEC) standards related to cabling
• Identify Wi-Fi™ IEEE wireless 802.11 standards and capacities
• Differentiate between 802.11, 802.11b/g/n, 802.11ac, 802.11ac wave 2, and 802.15.4 wireless standards
• Differentiate between Z-Waveâ, Zigbee, IEEE 802.15.4, and Bluetoothâ (802.15.1) technology standards
• Describe ULâ standards related to residential and light commercial buildings

3.0 Low Voltage Wiring and Wireless Communication Technologies

• Interpret use of blue prints including:
  • adherence to specifications
• Explain American Wire Gauge (AWG) wire size standards
• List possible governmental (AHJ) permits required to install or service low voltage class wiring
• Describe low voltage lighting usage and precautions
• Differentiate between low voltage AC and DC LED lighting technologies
• Describe current audio/video signal and speaker cabling, wiring and wireless signal choices
• Differentiate between 12, 14, 16, 18 and 22 AWG gauge speaker wire
• Differentiate between XLR audio connectors, 1/4” and 1/8” phone audio connectors, RCA pin connectors and USB connectors
• Differentiate between RCA, VGA (video graphics array), Composite video, Component video, Digital Visual Interface (DVI), S-Video (separate-video) and High- Definition Multimedia Interface (HDMI™) connectors
• Describe how Bluetoothâ is used for wireless audio connections
• Differentiate between the types of Bluetoothâ wireless technologiesDescribe CAT 5e, 6 and 6A UTP (Unshielded Twisted Pair) cables and preferred usages
• Describe control and sensor wiring used for residential automation and manual operation
• Explain Z-Waveâ, Zigbee, Bluetoothâ 1 through 5, Wi-Fi 802.11 and 802.15.4 wireless technologies
• Explain how to tune a wireless network to optimize wireless connections within a building’s network and eliminate or mitigate interference from other wireless networks
• Explain how smart phones and other portable wireless devices can be used to connect to smart building’s hubs
• Explain how applications (apps) usage and configurations are used on wireless devices to add remote control capabilities to a building’s system hubs and appliances
• Differentiate between wireless cell systems connectivity including 4G, LTE, 5G, Gigabit LTE and LTE-A
• Differentiate between packet-switching and circuit-switching systems on a network

4.0 Cabling - Connectorization

• Compare copper coax and plastic optical fiber usage in residential applications
• Define Patch Cable and list the maximum length allowed by standards
• Define Workstation Cables and explain usage
• Define Backbone/Distribution cabling and compare with link, workstation and patch cables
• Differentiate between Composite, HDMI™ and Hybrid Cables
• Describe proper cable prepping tools and equipment including:
  • how ends of cables are prepared for connectors
  • how connectors are properly crimped
• List the types of signal losses (attenuation) in cables including:
  • the purpose of matching correct impedances
  • converting decibel (dB) levels to microvolt (µV) levels
• Describe how to properly prep and install F coaxial cable fittings
  • Explain impedance problems
• Describe how to properly install UTP, CAT 5e, 6 and 6A fittings
• Explain how and why ground loops occur in electrical circuits
• Identify how modems, routers, bridges and Z-Waveâ hubs operate
• Summarize basic optical light theory and list commonly used wavelengths/frequencies
• Describe optical fiber:
  • connectors
  • splice methods
  • testing
• Differentiate between glass and plastic optical fiber (POF) including:
  • design
  • IEEE802.3bv ratification
  • distance limitations of POF

5.0 Pre-wiring

• Describe the task of “roughing-in” cabling in new structures, installing wall boxes, conduit, distribution boxes, speaker in-wall units, security-surveillance (CCTV) mounts, etc.
  • Describe surface mount channeling and how it is utilized
• Explain the purpose and usage of biscuit jacks/surface mount boxes
• Explain the use of wall plates and indicate proper locations
• Describe purposes and locations for J-hooks, hangers and cable trays (cable management)
• Explain inductive signal interference including:
  • the effects and precautions
  • separation distances for cabling
    • Explain alien crosstalk (AXT)
• List advantages of stranded versus solid wiring
  • Explain the reasons for choosing either
• Describe why staying within the TIA/EIA-568 Tensile Strength/Bend Ratios is important
• Outline the purposes of wiring labeling and how applied as specified in ANSI/TIA-606-B
• Explain methods used to closely estimate cable requirements for individual applications
• Explain UTP untwist precautions includingNear end crosstalk (NEXT)
  • attenuation-to-crosstalk ratio (ACR) in decibels (dB)
• Far end crosstalk (FEXT)
  • attenuation-to-crosstalk ratio, far end (ACRF) in decibels (dB)
• List common problems encountered in coaxial cable installation or repair

6.0 Electrical Basics

• Explain Ohm’s Law calculations using each formula type including:
  • voltage (E or V)
  • current (I)
  • resistance (R)
  • power (W or P)
• Explain electric power generators and service to structures
  • Identify how power generators can be connected to smart technology systems and provide uninterruptible power supplies (UPS)
• Describe wire size (conductor class) choices and distribution for residential and light commercial electrical circuitry
• Compare over-current/overload protection of fuse and circuit breaker boxes in electronics applications
  • Describe the components and meter
  • Explain lightning hazards and arrestors
  • Explain the use of ground blocks
• Compare DC and AC current and voltages
• Explain the purpose of electric circuit grounding and NECâ rules for residential and light commercial buildings
• Compare AC power frequency, voice, radio, TV and data frequencies
• Describe causes of electromagnetic interference (EMI)
  • Explain how to mitigate EMI

7.0 Communications Systems

• Diagram a basic telephone circuit
  • POTS (plain old telephone service)
  • VOIP (voice over internet protocol)
• Define Tip and Ring and show wiring conventions in POTS systems
  • List expected voltages on telephone plugs
• Name the conventional color of UTP wires used with 2/4/8 wire connections
• Compare Analog and Digital telephone systems
• Explain where Punch Down Blocks - 66/110 are used and their purpose
• Compare the various cordless phone standards and their advantages/disadvantages
• Differentiate between Internet - Cable TV - Wireless Systems and B-VoIP
• Summarize common troubles associated with telephone systems and suggest repair solutions including:
  • cut underground phone drop
  • interface lightning damage
  • poor punch-down or equipment connections

8.0 Residential and Light Commercial Management

• Explain bar coding and modern inventory control methods
  • Explain how inventories of perishable goods can be maintained with smart technology systems
• Explain manual, automatic and programmable appliances control
  • Describe how appliances can be controlled through wireless technologies such as Bluetoothâ, Z-Waveâ and Zigbee wireless technology
• Identify the areas where smart technology can be used within buildings
  • Explain how voice recognition and voice activation systems are installed and used for smart technology systems
  • Identify the environmental and HVAC functions that can be performed and monitored by smart technology systems
    • Describe procedures and processes required to provide environmental controls within a building
    • Explain sensor data fusion
      • Describe how sensor data can be used to control HVAC and other environmental systems
      • Explain the use of zones in HVAC systems and how sensor data can be used to manage temperature zones
• Explain how “If This, Then That” IFTTT scripts or “recipes” are used to develop rules for managing automated processes with in a building
• Explain how smart technology systems can be used for security
  • Describe how motion detection and infrared security curtain systems operate
  • Describe the different types of security cameras that are available:
    • PTZ cameras
    • Wi-Fi™ cameras
    • Motion detection cameras
    • Door Bell cameras
• Explain how different devices within a building can be paired and controlled by smart technology system hubs connected to the wireless network
  • Describe how smart technology system hubs can be extended throughout a building using hub repeaters or extender devices
  • Describe how voice activation systems can be integrated with smart technology system wireless hubs
• Explain how entertainment systems can be connected to smart technology systems and how all room speaker systems can be set up wirelessly
• Explain the ways that a building’s monitoring system can be interfaced to health monitoring systems through an internet gateway
• Identify the resolution differences in NTSC (National Television System Committee) versus PAL (Phase Alternation by Line) SDTV (Standard Definition), HDTV (High Definition), and UHD (Ultra High Def. 4K and 8K) TV displays
  • Explain the differences in pixel counts for the various TV displays
  • Describe the various cables that can be used to connect TV displays to video sources

9.0 Premises Restoration

• Describe the need for drywall and other penetrations of walls and ceilings in retrofit applications
• Describe restoration techniques and list materials used

10.0 Tools and Equipment

• Explain usage Analog and Digital Multimeters (DMM) in residential/light commercial building cabling
  • Describe each Volt/Ohm/Amp function
• Describe how to use wire strippers/crimps/punch-down tools and fish tapes
• Explain usage of gopher poles, drills/bits, scissors and face mask
• Explain the use of a toner and light meter/source
• Describe proper installation of F connector using compression tool and fittings
• Explain why wire pull lubricant is needed
• Identify cable using the cable markers and discuss how to identify wires that have no markers
• Identify various types of wireless network analyzer tools used to tune a wireless network

11.0 Customer Orientation and Documentation

• Identify the cybersecurity risks associated with Smart appliances and TVs
  • Explain what a potential customer needs to know about privacy concerns and internet connected appliances
  • Explain what a potential customer needs to know about the vulnerabilities associated with Bluetoothâ technology
• Explain how to briefly highlight important points in customer’s equipment manuals and specification sheets
• Describe how to present plans, drawings, estimations, and final report to a customer

12.0 Basic Troubleshooting

• Explain the “Divide and Conquer” troubleshooting method
• List common problems and solutions in building cabling
• Identify sources of on-line and phone technical help from product makers and suppliers

TCT 3031 - Audio-Video

Audio-Video, Computer Networking and Security-Surveillance

Student Learning Outcomes:
ETA STS Audio-Video Endorsement (STS-A-V)

Skills and Knowledge Competencies

Refer to the BASIC STS Competencies as the foundation for these  A-V endorsement competencies. Some of the content may be familiar in the other STS endorsements also.

1.0Signals

Describe telephone system signal types

Identify wireless signal types

Identify landline (wired) signal types

POTS Plain Old Telephone services

VoIP (voice over internet protocol)

Identify how VOIP connections are made over networks

List audio signal sources and types

Differentiate between audio, video, and data signals

Identify signals associated with A-BUS audio

Explain signal sample rates

Identify the difference between NTSC and PAL

Compare video signals with radio frequencies and voice

Differentiate between HDBaseTä and IP-based video

Identify the difference between the digital HDTV transmission standards and ATSC 3.0 or NextGen TV broadcasting standards

Explain how different devices within a building can be paired and controlled by smart technology system hubs connected to the wireless network

Describe how smart technology system hubs can be extended throughout a building using hub repeaters or extender devices

Explain how entertainment systems can be connected to smart technology systems and how all room speaker systems can be set up wirelessly

2.0Amplifiers

Compare power amplifiers used in residential systems with other types of audio amplifier circuits used for larger commercial applications

Interpret an amplifier’s specifications sheet

Explain the Dolbyâ sound system, Dolby Digital Exä, DTC 9.8 and DTSâ

List the advantageous features of each

Explain the features and operation of Dolby Pro Logicâ (and DPL IIâ) and compare with basic audio amplifier sound processing

3.0Speakers

Compare various freestanding speakers commonly utilized in home and commercial theater systems

Differentiate between ordinary 2-channel audio, 5.1-channel, 7.1-channel, and 7.2-channel audio systems

Explain the purpose of subwoofers, their frequency range and styles

Explain the advantages of bookshelf speaker units

Describe the pre-wiring of In-Wall speakers, mounting and connections

Identify the different radio frequencies used for wireless speaker technology

Explain the various ways wireless speakers can be connected to sound systems

Define impedance and explain its importance in matching amplifiers to speakers

Identify the formula used to calculate total ohms for a series speaker connection

Identify the formula used to calculate total ohms for a parallel speaker connection

Explain speaker stiffness and its effect on audio balance

Explain speaker mass and its effect on audio frequencies

Explain damping factor in speakers

4.0Audio/Video Cabling

Explain ways that wrong wire gauge can adversely affect the sound system

Describe connector requirements for multi-room In-Wall speakers

4.3.    Compare speaker terminal connections including spring clips, optic fiber, binding posts, etc

Define the following speaker terms:

Transient Distortion

Wow

Flutter

Describe advantages of quality wired speakers including cost comparison

Explain the purpose and components used in cross-over networks

Explain the value and differences between audio/video cable systems including:

Oxygen-free copper wire

Optical digital audio cables

HDMI™ and HDMI™ 2.1 audio/video cables

Identify the IEEE 1394 high speed serial bus versions

IEEE 1394 FireWire™ 400, (i.LINKtm, Lynxtm) - 6 pin

IEEE 1394a - 4 pin

IEEE 1394b, FireWire™ 800 - 8 pin

Component audio/video cables (RCA jacks, RGB along with Red/White, YPbPr)

S-Video cables (Separate-Video)

Composite RCA cables (RCA jacks, yellow/red/white)

Describe wiring used on wall surfaces, hardware and esthetics

5.0Audio Systems Basics

Explain why audio systems require greater bandwidth than telephone or AM radio

Explain the frequency response of each type of speaker

Explain total harmonic distortion (THD) including causes and cures

Define audio equalization

Compare an equalizer to common tone controls in amplifiers

Explain digital audio sampling rates including various optimum sampling rates

Explain the advantages of compression technology

Explain how and where it is used in audio products

Compare quality of CDs (compact discs) and user functionality with streaming audio or other sources

Compare FM radio reception quality with CDs/internet/media streaming

Explain radio function of the stereo receiver

Describe satellite radio services

6.0Surround Sound

Explain surround sound basics

Describe how to plan the placement of surround sound speaker units

Describe how to rewire to allow room areas use of surround equipment

Explain digital theatre systems (DTS) and their advantages/disadvantages

Describe Dolby Digitalâ, Dolby 5.1-channelâ surround sound systems

Describe 7.1-channelâ  surround sound systems

Describe 7.2-channelâ  surround sound systems

6.4.3      Describe Dolby Atmosâ surround sound systems

7.0Acoustics

Define and present examples of good and bad acoustics

Explain acoustic resistance and resonance

Explain causes of detrimental sound reflection

Explain sound refraction and discuss causes

Explain sound diffraction aspects

Describe low frequency effects an area may exhibit

Explain the reasons for audio “holes and nodes” and how to mitigate them

8.0Video

Describe TV “Off-Air” broadcast signals including HDTV (High Definition TV) multicasting

Differentiate between video streaming using cable, satellite or Video Over Cellular (VOC) 4G/5G video programming

Compare DVD, cable, satellite, VOC and off-air High Definition sources and sampling rates

Describe Blu-rayä and 4K Blu-rayä technology and audio-video quality

Describe HDVD - DVR (High Definition video disc-digital video recorder) audio and video quality

Explain the purpose of MPEG-4 (Moving Picture Experts Group-4, .M4V, MP4)

Describe how PVRs (personal video recorders) operate and interconnect in the sound system

Describe S-Video (separate video or Y/C) and explain its advantages

Define HDMI™ (High Definition Multimedia Interface) and explain its advantages

Explain Aspect Ratios and how they affect the screen viewing size

Match viewing distance - aspect ratios with various size displays

Differentiate between HD 1080P, 4K Ultra HD and 10K including 8K-60Hz and 4K-120Hz

Explain various digital sampling rates with optimized video quality

Describe display maximization including color temperature/balance

Describe various types of wireless control of audio and video equipment using remote hand units, LED (light-emitting diode) and RF (radio frequency) sending/receiving devices

9.0Display Devices

Describe the operation and handling precautions for liquid-crystal displays (LCD)

Describe LED, LCD plasma, OLED (organic LED) and other projection TV technologies

Compare monitors with TV receivers and list advantages

Compare the following display technologies and list advantages of each:

Digital light processing (DLP)

Liquid crystal on silicon (LcoS)

Cells of electrically charged ionized gases (Plasma)

Quantum dot display (QLED)

Describe projectors/screens used in home theater applications

Describe actuators and remote control for motorized screens

Discuss Scanning and the features of both:

Progressive scanning

Interlaced scanning

Explain the purpose and technology of De-Interlacing and Line Doubling

10.0Home Theater Systems

Describe audio channel selection on a receiver/amplifier

List advantages of remote wireless control of whole-house electronics from the home theater primary viewing area

Summarize modern displays and speaker esthetics for residential function

Discuss home theater seating concepts

Explain importance of seeking customer choices for products and in-home positioning

Explain requirements of cabling, speakers and display units when retrofitting a residence

List the components for a motorized projection screen

Describe the inclusion of CDs (compact discs), DVD (digital video disc), internet streaming, Blu- rayä, 4K Blu-rayä, 8K and 10K in the audio-video system

11.0Off-Air Antennas

Explain off-air antenna installation basics

Identify types of large antenna-dish components and mounts

Discuss logical methods of troubleshooting dish and antenna problems

Compare 4K UltraHD, digital, and HDTV broadcast signals

Describe the required small dish system installation/programming procedures that must be followed and the configuration required prior to customer subscription access

12.0Cable TV

Describe cable TV (CATV) connections, ground blocks and wiring from street drop to home/entry interconnection

List minimum signal levels common for CATV systems and the use of line amplifiers where weak signals exist

Define and list major advantages of each:

DSL (digital subscriber line)

PPV (pay-per-view)

13.0Distribution Systems

Describe home run and daisy chain wired signal distribution systems

Explain how A-BUS systems work

Describe and compare wireless distribution systems with wired distribution systems

List common usages for cabling and the advantages of each:

13.3.1  RG-59

13.3.2  RG-62

RG6

CAT 5e/6/6A/8 etc (Twisted Pair)

Optical fiber

Identify causes of cabling crosstalk interference

Describe residential signal distribution equipment interconnection

Describe how a home computer network can be used to remotely control home electronics

Explain how individual areas can be controlled from multiple remote locations

Describe pre-wiring and retro wiring methods including:wall fish

Describe the need for drywall and other penetrations of walls and ceilings in retrofit applications

Describe restoration techniques and list materials used

attics

crawl spaces

other spaces

Describe 70-volt sound distribution technology and indicate applications where it is desirable

Identify wireless sound systems and how they are configured

List online and cloud resources that may be included in home networks

Explain the use of distribution components including splitters, diplexers, taps, fittings and outlets

Explain how plastic optical fiber can be utilized in the home systems

14.0Troubleshooting

Describe common technical problems in home theater systems

Describe methods and equipment used to troubleshoot signal systems or to substitute or detect system signals

Explain the usage of signal generators including:

TDR (time domain reflectometer)

DMM (digital multimeter)

RF (Communication Service Monitor - CSM)

Microwave

List signal problems from external sources or those caused by the A-V system components

List tools and test equipment used for installation work in homes

Describe methods and equipment used to maximize A-V equipment capabilities

Describe procedures for accessing and resolving In-Wall equipment/cabling problems

Present an example of customer equipment faults leading to dissatisfaction of the electronics work and potential loss of income for the installing dealer

Explain the grounding process and its importance in reducing ground loops as well as customer lighting/surge concerns

TCT 3041 - Security-Surveillance

 (https://www.etai.org/comps/STS_SS_comps.html )

Course Description:
The BASIC Smart Technology System (STS) installation technician is proficient in the design of pre-wiring and wireless architectures in residential/light commercial for entertainment, internet of things, and telecommunications equipment interconnections.  This will include installation of network wiring for TV, satellite and antenna outlets, voice equipment outlets, audio and video, media streaming, and computer equipment in such a manner that all control and communication signals can be integrated at the home or business system controller and converged into one cogent local network bit stream, to either be used within the system or to be passed back and forth through the system gateway.  He/she will be proficient in the many protocols used over diverse media to communicate with and control an array of electronics systems, in addition to the skills required for low voltage wiring installation.  Prior CAT, DCI, DVE, FOI, FOT, FOT-OSP, TTT certification is highly recommended to be proficient in STS skills.  The Basic STS installation technician will work from telecommunications wireless and wiring plans, installing cable fittings and selecting the specified cabling for each technology and identifying wireless equipment requirements.  He/she will test, mark and document all cabling and will have the ability to troubleshoot and restore pre-existing cabling and wireless systems.  A Basic STS installation technician typically will also be qualified in one or more of three (3) endorsement specialty areas listed below.

Audio-Video, Computer Networking and Security-Surveillance

Student Learning Outcomes:
ETA  STS Security-Surveillance Endorsement (STS-SS)

Skills and Knowledge Competencies

Refer to the BASIC STS Competencies as the foundation for these S.S. endorsement competencies. Some of the content may be familiar in the other STS endorsements also.

1.0 Signals

• Describe the types of signals used in telephone systems
  • Differentiate between POTS, Digital, and VOIP
    • Describe how an RJ-31x jack works
• Describe audio signal types
  • Explain analog audio signals
  • Explain the different types of digital audio signals and PCM (Pulse Code Modulation)
    • MP3 (MPEG1 Audio Layer III)
    • AIFF (Audio Interchange File Format)
    • WAV (Waveform Audio File)
    • WMA (Windows Media Audio)
• Describe video signal types
  • Identify the different analog video types
    • Composite (RCA jacks, yellow/red/white)
    • Component (RCA jacks, RGB along with Red/White, YPbPr)
    • S-video (Separate-Video, Y/C)
    • VGA (Video Graphics Array)
• Identify digital video types
  • MPEG formats (Moving Picture Experts Group)
  • DVI (Digital Visual Interface), DVI-D (DVI-Digital only)
  • HDMI™ (High Definition Multimedia Interface)
  • 1080p Progressive megapixel resolution
  • AVI (Audio Video Interleaved)
  • WMV (Windows Media Video)
  • Describe data transmission types Analog versus Digital
  • Define Asynchronous and Synchronous data transmission
• Explain data transmission modes
  • Simplex
  • Half-Duplex
  • Full-Duplex
• Differentiate between Octal and Decimal numbering codes

2.0 Distribution Systems and Cabling

• Briefly compare cabling system types and where each are preferred use
  • coaxial (Coax) cable with untwisted pair telecommunications cables
  • twisted pair (UTP, STP - see below) telecommunications cables with POF (plastic optical fiber)
• Explain the termination process for POF and methods of testing
• Explain where copper cabling is best utilized in security systems and precautions in termination
  • Explain copper cabling termination precautions
  • Explain how copper cabling systems can be protected against electrical surges
• Cabling Systems
  • Describe the types of cabling used in security systems and their advantages
    • Differentiate between NEC Class 2 & 3 circuits
• Indicate the types of cables used to transport audio/video
  • Identify analog audio cables
  • RCA plug cable
    • 1/8 inch mono and stereo cable
    • 1/4 inch mono and stereo cable
  • Identify digital audio cables
    • USB cable (Universal Serial Bus)
    • Firewire™ cable
    • Thunderbolt™ cable
  • List types of cables and which cable connector types they apply to
    • Indicate the types of cabling that can be used for data transmissions
    • Differentiate between Unshielded Twisted Pair (UTP) and Shielded Twisted Pair (STP)
    • Explain the advantages of using Power over Ethernet (PoE) cabling
    • Identify the specific types of coaxial cable
    • Identify types of fiber optic cable
    • Identify the different types of cable wiring, jacks and standards for Ethernet networks
      • Explain the purpose and features of the RS-232, RS-485, RJ-45 standards
      • Identify RS-232, RS-485 & RJ-45 connectors
      • Explain the purpose of the cabling standards:
        • TIA-568.0-D 2015 Generic Telecommunications Cabling for Customer Premises (ALSO SEE TIA- 568-D.1, TIA-568-C.2, TIA-568-C.3, and the full TIA-568 SET)
        • ANSI/TIA-569-E-2019 Telecommunications Pathways and Spaces
        • ANSI/TIA-570-D Residential Telecommunications Infrastructure Standard
        • ANSI/TIA-758-C Customer-Owned Outside Plant Telecommunications Infrastructure Standard
• Explain Power-Line Communications (PLC), Power-Line Networking (PLN) and Broadband-over-Power Lines (BPL) of the G.hn home network standard {ITU-T G.9960}
• Discuss Power-Line Networking & its advantages over Ethernet & Home PNA (HPNA)
• Explain OFDM (Orthogonal Frequency Division Multiplexing) used in ETSI’s HIPERLAN (High Performance Radio Local Area Networks)
• Describe the RJ-31x jacks (8 position, 4 contact) and applications
• Identify rules and techniques for pulling Cables through conduit
• Differentiate between video and RF cables and indicate which types of wiring is used for different purposes
• Explain the purpose and preferred locations for system distribution panels
  • Describe the use of signal distribution panels to interconnect cables
  • Explain how an alarm system control panel is used

3.0 Hardware Basics

• Cameras: List the advantages and usage of each of the following:
  • wired and wireless security cameras
    • Bullet
    • Infrared
    • Dome
    • Pan-Tilt-Zoom (PTZ)
    • Panoramic
    • Door Bell
    • Motion detection
    • Hidden & IP
    • Miniature
  • cameras with biometric capabilities
    • Facial recognition
    • Retina scans
    • Personal speech recognition
  • camera lenses
    • Fixed/Standard
    • Varifocal
    • Wide angle
  • video coding formats
    • MPEG-1 (MPEG Phase 1)
    • MPEG-H including HEIF (High Efficiency Image File format)
    • HEVC (High Efficiency Video Coding), H.265, MPEG-H2
    • AVC (Advanced Video Coding), H.264, MPEG-4
  • mounts and enclosures
    • Compare different types of camera mounts
    • Explain optimum camera beam angles
    • Describe the usage of back-lighting
  • requirements for camera power supplies
  • Explain the basic operation of a Charge-Coupled Device (CCD) in a digital camera
• Describe requirements for security system power supplies
  • Identify how to install UPS (Uninterruptible Power Supply) systems
  • Identify how to install RPS (Redundant Power Supply) systems
• Diagram how batteries are incorporated in security systems and alarm circuits
  • Identify electronic components used in alarm circuits
• Explain how use of PoE (Power over Ethernet) is advantageous for cameras
• Describe each of the following wired and wireless sensors and their applications
  • Temperature
  • Smoke - Ionizing
  • Driveway
  • Window
  • Motion
    • Infrared Sensor
    • Ultrasonic Sensor
    • Microwave Sensor
  • Pressure
  • Water
  • Glass Breakage
  • Door locked/unlocked, open/closed
  • System armed/unarmed
  • Alarm siren/buzzer/claxon
  • Ground Fault Circuit Interrupter (GFCI) device
• Explain how keypads are incorporated in security-surveillance systems
  • Base station
  • Key Fob
• Identify how cell phones and tablets can be used in lieu of keypad activation/deactivation
• Discuss purposes/locations for security lights in and around buildings
• Explain the technology and applications for the following items:
  • Magnetic Switches
  • Micro-switches
  • Reed Switches
  • Pressure switch/mats
  • Trip Wire
  • End-Of-Line Resistor
  • Sprinkler System trigger
  • Panic Button
  • Proximity card reader can be incorporated into a security system
  • EEPROM chip
  • Foot Button

4.0 Recorders

• Describe the use of HDVD - DVR (High Definition video disc-digital video recorder) units in security systems
  • Explain how an NVR (network video recorder) operates in the camera itself
• Differentiate between the following:
  • Digital Video Disk recorder
  • Digital Video SSD (solid state disk or drive) recorder
  • Digital Video Cloud recording
• Explain how SSD, CD and DVR Systems are utilized in alarm systems
• Explain the relevance of event recording and evidence storage
• Describe video surveillance equipment and applications
• Explain how date-time generators are used and their purposes
• Describe the purpose and methods of event recording

5.0 Additional Audio - Video

• Explain video amplifier usage in security systems
• Describe common types of monitors and displays
• Explain how video signals can be provided to mobile devices
• List types of enunciation devices used in security systems
• Explain how quad- and other multi-scene displays are used
• Describe voice monitoring equipment and applications

6.0 Wireless Technologies Review

• Identify the wireless technologies available for security applications
  • 802.11x, Wi-Fi™ (wireless technology standards)
  • Li-Fi (Light Fidelity)
  • Explain the use of light-emitting diodes (LED) for data transmission
  • Describe how a photodiode receives and transmits data
  • Z-Wave® technology
  • Zigbee technology and other 802.15.4 technologies
  • Bluetooth SIG®, formerly 802.15.1 technology
• Explain the advantages of wireless transmitters in security systems
• Identify the different types of wireless technologies that can be used to connect security products to a smart home/building security system
• Describe how wireless receivers may be incorporated in security systems

7.0 Computer Network Systems and Security

• Explain how a security and/or surveillance system may incorporate computer network basics:
  • Describe the protocols TCP/IP, HTTPS (Hypertext Transfer Protocol Secure), etc.; where and how they are used in a small business or residential secure network system
  • Explain the basic principles of Internet security services, anti-SPAM, anti-VIRUS, Spyware, etc.
  • Explain WPA, WPA2 and WPA3 (Wi-Fi™ Protected Access)
  • Explain how to set up a smart hub to control components within a building
  • Describe how smart building technology systems use Z-Wave® and Zigbee radio frequencies to develop mesh networks
• Explain how to draw a block diagram of a computer network and explain the basic uses
• Explain how LANS - (Local Area Networks) - work
• Describe types of bus applications used in building networks and their purposes
• Explain the function of processors as utilized in security systems
• Explain how security systems may link to a building’s network system
  • Describe how modems, switches, routers and access points are incorporated
• Explain how Smart Home/Building-IoT (Internet of Tings) systems can be used for security
• Describe the purpose and methods of providing entry delay for the network system
• Explain the methods of providing secure access control
• Explain Cyber Security threats
  • Describe the most common cyber threats to a physical security deployment
  • Describe the potential threats posed by IoT (Internet of Things) device deployment
  • Explain “insider threat” to a secure network
  • Explain how advanced persistent threats are orchestrated and affect a network
• Describe device security
  • Describe the secure firmware updating procedures and their importance
  • Explain the provisioning of device access levels

8.0 Software

• Discuss the advantages of using Windows®-based security system software
• Identify commercial security software available for Internet and local network security
• List types of storage methods for security data
  • In-House data storage
  • Secure Edge Network data storage
  • Cloud data storage
• Explain how software and cell/tablet apps can implement security and access control
• Identify how Audio/Video/Speech Recognition/Biometrics can be integrated into a security and/or surveillance system
  • Audio/Video data capture
  • Biometrics
    • Visual/facial recognition systems
    • Speech identification
    • Retinal scan systems
• Describe how the Windows Media Center® system is utilized in a building control system
• Explain how programming of security and/or surveillance systems is accomplished

9.0 System Design

• Explain how to construct a needs assessment document for a building
• List the steps in planning the security system when working with the builder and/or owner
• Explain the sequences in implementation and shut down of a security system
• Identify procedures for checking and evaluating alarm systems

10.0 Troubleshooting - Test Equipment

• Explain common problems with system semiconductor components
• Describe common methods of troubleshooting wiring in the system
  • Explain how to use a DMM (digital multi-meter) to check circuits
• Explain the usage and precautions for using multimeters
• Explain how to properly use a network analyzer

11.0 Documentation and Legal Issues

• List the liabilities an installation firm has for positive operation of the security system, interfacing with law enforcement agencies, safety and protection of building property
• Explain the legal and time problems with false alarms caused by system malfunctions
• Explain the purpose and extent of customer orientation of system operation with availability of documentation
• Discuss documenting codes and standards including
  • local AHJ (authority having jurisdiction)
  • NEC® (National Electrical Code®)
  • TIA® (Telecommunications Industry Association®)
  • NFPA® 72 (National Fire Protection Association Fire Alarm and Signaling Code)
  • UL985 (Underwriters Laboratories)
• Explain how to secure documentation of a security-surveillance system

TCT 3050 - Telecommunication Electronic Technology Practical Application

1. Designing and selecting hardware for a home SOHO network including home theater and audio equipment
2. Set-up and installation of all equipment from satellite downlink to peripherals in a SOHO network
3. Set-up and installation of a home security system
4. Integration of all parts of the system for online or remote management

TCT 3060 - Telecommunication Electronics Technology Competency Review

• Introduction to Residential Technologies, Bedrock Learning - Course Guides/Online Training
• Whole House Audio Technology and Distribution, Bedrock Learning - Course Guides/Online Training
• RESI Basic Skills & Knowledge; eITPrep LLP, ISBN 1581220847
• RESI Audio/Video; eITPrep LLP, ISBN 1581220871
• RESI Audio and Video Systems Endorsement; eITPrep LLP, ISBN 9781581221039
• HTI+ Certification - Concepts and Practice, Chuck Brooks, 4th Edition; Pearson Prentice Hall; ISBN 0131147722
• Introduction to Residential Technologies, Bedrock Learning - Course Guides/Online Training
• Home Theater Design and Installation, Bedrock Learning - Course Guides/Online Training
• Home Networking for Installers, Bedrock Learning - Course Guides/Online Training
• Fundamentals of Structured Wiring, Bedrock Learning - Course Guides/Online Training
• RESI Home Security and Surveillance Systems Endorsements; eITPrep LLP, ISBN 9781581221046
• HTI+ Certification - Concepts and Practice, Chuck Brooks, 4th Edition; Pearson Prentice Hall; ISBN 0131147722

MTD 0001 - Worker Characteristic

A. Attendance

• Attends class as scheduled.
• Arrives/leaves on time (no tardies).
• Notifies instructor prior to or day of being absent.

B. Character

• Displays loyalty, honesty, trustworthiness.
• Displays dependability and reliability.
• Displays initiative, self-discipline and self-responsibility.
• Displays self-discipline and performs what is asked of them.

C. Teamwork

• Respects the rights of others.
• Maintains appropriate confidentiality.
• As a team worker that is cooperative, mannerly, and appropriately assertive.
• Displays a customer service attitude.
• Seeks opportunities for continuous learning from others.

D. Appearance

• Demonstrates appropriate dress indicative of trade.
• Demonstrates professional grooming and hygiene.
• Presents oneself professionally each day.

E. Attitude

• Displays a positive and professional attitude.
• Displays self-confidence.
• Displays high expectations of success in trade.

F. Productivity

• Follows safety practices.
• Maintains a neat and clean work area.
• Follows directions and procedures.
• Completes assignments in keeping with deadlines.

G. Organization Skills

• Prioritizes and manages class time.
• Demonstrates flexibility in handling change.

H. Communications

• Displays appropriate nonverbal skills (eye contact, body language).
• Displays appropriate listening skills.
• Uses appropriate language on a professional level.

I. Cooperation

• Displays leadership skills.
• Appropriately handles criticism, conflicts and complaints.
• Demonstrates problem-solving capabilities.
• Maintains appropriate relationships with instructors and peers.
• Follows requests of instructor.

J. Respect

• Engages with cultural and racial diversity in a professional manner.
• Refrains from engaging in harassment of any kind.
• Encourages others to avoid harassment.

MTD 0002 - Worker Characteristic

A. Attendance

• Attends class as scheduled.
• Arrives/leaves on time (no tardies).
• Notifies instructor prior to or day of being absent.

B. Character

• Displays loyalty, honesty, trustworthiness.
• Displays dependability and reliability.
• Displays initiative, self-discipline and self-responsibility.
• Displays self-discipline and performs what is asked of them.

C. Teamwork

• Respects the rights of others.
• Maintains appropriate confidentiality.
• As a team worker that is cooperative, mannerly, and appropriately assertive.
• Displays a customer service attitude.
• Seeks opportunities for continuous learning from others.

D. Appearance

• Demonstrates appropriate dress indicative of trade.
• Demonstrates professional grooming and hygiene.
• Presents oneself professionally each day.

E. Attitude

• Displays a positive and professional attitude.
• Displays self-confidence.
• Displays high expectations of success in trade.

F. Productivity

• Follows safety practices.
• Maintains a neat and clean work area.
• Follows directions and procedures.
• Completes assignments in keeping with deadlines.

G. Organization Skills

• Prioritizes and manages class time.
• Demonstrates flexibility in handling change.

H. Communications

• Displays appropriate nonverbal skills (eye contact, body language).
• Displays appropriate listening skills.
• Uses appropriate language on a professional level.

I. Cooperation

• Displays leadership skills.
• Appropriately handles criticism, conflicts and complaints.
• Demonstrates problem-solving capabilities.
• Maintains appropriate relationships with instructors and peers.
• Follows requests of instructor.

J. Respect

• Engages with cultural and racial diversity in a professional manner.
• Refrains from engaging in harassment of any kind.
• Encourages others to avoid harassment.

MTD 0003 - Worker Characteristic

A. Attendance

• Attends class as scheduled.
• Arrives/leaves on time (no tardies).
• Notifies instructor prior to or day of being absent.

B. Character

• Displays loyalty, honesty, trustworthiness.
• Displays dependability and reliability.
• Displays initiative, self-discipline and self-responsibility.
• Displays self-discipline and performs what is asked of them.

C. Teamwork

• Respects the rights of others.
• Maintains appropriate confidentiality.
• As a team worker that is cooperative, mannerly, and appropriately assertive.
• Displays a customer service attitude.
• Seeks opportunities for continuous learning from others.

D. Appearance

• Demonstrates appropriate dress indicative of trade.
• Demonstrates professional grooming and hygiene.
• Presents oneself professionally each day.

E. Attitude

• Displays a positive and professional attitude.
• Displays self-confidence.
• Displays high expectations of success in trade.

F. Productivity

• Follows safety practices.
• Maintains a neat and clean work area.
• Follows directions and procedures.
• Completes assignments in keeping with deadlines.

G. Organization Skills

• Prioritizes and manages class time.
• Demonstrates flexibility in handling change.

H. Communications

• Displays appropriate nonverbal skills (eye contact, body language).
• Displays appropriate listening skills.
• Uses appropriate language on a professional level.

I. Cooperation

• Displays leadership skills.
• Appropriately handles criticism, conflicts and complaints.
• Demonstrates problem-solving capabilities.
• Maintains appropriate relationships with instructors and peers.
• Follows requests of instructor.

J. Respect

• Engages with cultural and racial diversity in a professional manner.
• Refrains from engaging in harassment of any kind.
• Encourages others to avoid harassment.

MTD 0004 - Worker Characteristic

A. Attendance

• Attends class as scheduled.
• Arrives/leaves on time (no tardies).
• Notifies instructor prior to or day of being absent.

B. Character

• Displays loyalty, honesty, trustworthiness.
• Displays dependability and reliability.
• Displays initiative, self-discipline and self-responsibility.
• Displays self-discipline and performs what is asked of them.

C. Teamwork

• Respects the rights of others.
• Maintains appropriate confidentiality.
• As a team worker that is cooperative, mannerly, and appropriately assertive.
• Displays a customer service attitude.
• Seeks opportunities for continuous learning from others.

D. Appearance

• Demonstrates appropriate dress indicative of trade.
• Demonstrates professional grooming and hygiene.
• Presents oneself professionally each day.

E. Attitude

• Displays a positive and professional attitude.
• Displays self-confidence.
• Displays high expectations of success in trade.

F. Productivity

Follows safety practices.

Maintains a neat and clean work area.

Follows directions and procedures.

Completes assignments in keeping with deadlines.

G. Organization Skills

Prioritizes and manages class time.

Demonstrates flexibility in handling change.

H. Communications

• Displays appropriate nonverbal skills (eye contact, body language).
• Displays appropriate listening skills.
• Uses appropriate language on a professional level.

I. Cooperation

• Displays leadership skills.
• Appropriately handles criticism, conflicts and complaints.
• Demonstrates problem-solving capabilities.
• Maintains appropriate relationships with instructors and peers.
• Follows requests of instructor.

J. Respect

• Engages with cultural and racial diversity in a professional manner.
• Refrains from engaging in harassment of any kind.
• Encourages others to avoid harassment

MTD 0005 - Worker Characteristic

A. Attendance

• Attends class as scheduled.
• Arrives/leaves on time (no tardies).
• Notifies instructor prior to or day of being absent.

B. Character

• Displays loyalty, honesty, trustworthiness.
• Displays dependability and reliability.
• Displays initiative, self-discipline and self-responsibility.
• Displays self-discipline and performs what is asked of them.

C. Teamwork

• Respects the rights of others.
• Maintains appropriate confidentiality.
• As a team worker that is cooperative, mannerly, and appropriately assertive.
• Displays a customer service attitude.
• Seeks opportunities for continuous learning from others.

D. Appearance

• Demonstrates appropriate dress indicative of trade.
• Demonstrates professional grooming and hygiene.
• Presents oneself professionally each day.

E. Attitude

• Displays a positive and professional attitude.
• Displays self-confidence.
• Displays high expectations of success in trade.

F. Productivity

• Follows safety practices.
• Maintains a neat and clean work area.
• Follows directions and procedures.
• Completes assignments in keeping with deadlines.

G. Organization Skills

• Prioritizes and manages class time.
• Demonstrates flexibility in handling change.

H. Communications

• Displays appropriate nonverbal skills (eye contact, body language).
• Displays appropriate listening skills.
• Uses appropriate language on a professional level.

I. Cooperation

• Displays leadership skills.
• Appropriately handles criticism, conflicts and complaints.
• Demonstrates problem-solving capabilities.
• Maintains appropriate relationships with instructors and peers.
• Follows requests of instructor.

J. Respect

• Engages with cultural and racial diversity in a professional manner.
• Refrains from engaging in harassment of any kind.
• Encourages others to avoid harassment

MTD 0006 - Worker Characteristic

A. Attendance

• Attends class as scheduled.
• Arrives/leaves on time (no tardies).
• Notifies instructor prior to or day of being absent.

B. Character

• Displays loyalty, honesty, trustworthiness.
• Displays dependability and reliability.
• Displays initiative, self-discipline and self-responsibility.
• Displays self-discipline and performs what is asked of them.

C. Teamwork

• Respects the rights of others.
• Maintains appropriate confidentiality.
• As a team worker that is cooperative, mannerly, and appropriately assertive.
• Displays a customer service attitude.
• Seeks opportunities for continuous learning from others.

D. Appearance

• Demonstrates appropriate dress indicative of trade.
• Demonstrates professional grooming and hygiene.
• Presents oneself professionally each day.

E. Attitude

• Displays a positive and professional attitude.
• Displays self-confidence.
• Displays high expectations of success in trade.

F. Productivity

• Follows safety practices.
• Maintains a neat and clean work area.
• Follows directions and procedures.
• Completes assignments in keeping with deadlines.

G. Organization Skills

• Prioritizes and manages class time.
• Demonstrates flexibility in handling change.

H. Communications

• Displays appropriate nonverbal skills (eye contact, body language).
• Displays appropriate listening skills.
• Uses appropriate language on a professional level.

I. Cooperation

• Displays leadership skills.
• Appropriately handles criticism, conflicts and complaints.
• Demonstrates problem-solving capabilities.
• Maintains appropriate relationships with instructors and peers.
• Follows requests of instructor.

J. Respect

• Engages with cultural and racial diversity in a professional manner.
• Refrains from engaging in harassment of any kind.
• Encourages others to avoid harassment

MTD 0007 - Worker Characteristic

A. Attendance

• Attends class as scheduled.
• Arrives/leaves on time (no tardies).
• Notifies instructor prior to or day of being absent.

B. Character

• Displays loyalty, honesty, trustworthiness.
• Displays dependability and reliability.
• Displays initiative, self-discipline and self-responsibility.
• Displays self-discipline and performs what is asked of them.

C. Teamwork

• Respects the rights of others.
• Maintains appropriate confidentiality.
• As a team worker that is cooperative, mannerly, and appropriately assertive.
• Displays a customer service attitude.
• Seeks opportunities for continuous learning from others.

D. Appearance

• Demonstrates appropriate dress indicative of trade.
• Demonstrates professional grooming and hygiene.
• Presents oneself professionally each day.

E. Attitude

• Displays a positive and professional attitude.
• Displays self-confidence.
• Displays high expectations of success in trade.

F. Productivity

• Follows safety practices.
• Maintains a neat and clean work area.
• Follows directions and procedures.
• Completes assignments in keeping with deadlines.

G. Organization Skills

• Prioritizes and manages class time.
• Demonstrates flexibility in handling change.

H. Communications

• Displays appropriate nonverbal skills (eye contact, body language).
• Displays appropriate listening skills.
• Uses appropriate language on a professional level.

I. Cooperation

• Displays leadership skills.
• Appropriately handles criticism, conflicts and complaints.
• Demonstrates problem-solving capabilities.
• Maintains appropriate relationships with instructors and peers.
• Follows requests of instructor.

J. Respect

• Engages with cultural and racial diversity in a professional manner.
• Refrains from engaging in harassment of any kind.
• Encourages others to avoid harassment

MTD 1010 - Technology Foundation

• Math
• Locating Information
• Reading for Information
• Writing

MTD 1020 - Orientation & Practical Safety

• Follow Safety Manual and all Safety Regulations and Requirements.
• Use Protective Equipment.
• Follow Safety Operating Procedures for Hand and Machine Tools.
• Maintain a Clean and Safe Work Environment.
• Lift Safety Application

MTD 1030 - Math Concepts

• Perform Basic Arithmetic Functions.
• Convert Fractions / Decimals.
• Convert Metric / English Measurements.
• Perform Basic Algebraic Operations.
• Calculate Speeds and Feeds for Machines.

MTD 1040 - Engineering Drawings 1

• Identify Basic Layout of Drawings.
• Identify Basic Types of Drawings.
• Review Blueprint Notes and Dimensions.
• List the Purpose of Each Type of Drawing.
• Verify Drawing Elements.
• Introduction to Geometric Dimensions and Tolerances.

MTD 1050 - Shop Theory 1

• Understanding Measurement Terms.
• Select Measurement Tools.
• Measure with Hand Held Instruments.
• Eliminate Measurement Variables.
• Measure / Inspect Using Surface Plate Accessories.